Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118161 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237888 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598745 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491224 Views
581 replies
42 likes
I have received a msg how do I reply thanks
I have received a msg how do I reply thanks
Roadie
809 Views
3 replies
0 likes
Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is when I deactivated it, the android app stopped sending...
Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is whe...
Regular
13548 Views
94 replies
5 likes
Hi there ,while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stock rom
Hi there , while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stoc...
Casual Listener
817 Views
2 replies
0 likes
I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! It will start to download them then shut off and say I have ...
I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! ...
Community Legend
440 Views
1 replies
0 likes
I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work. ...
I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me t...
Community Legend
483 Views
1 replies
0 likes
I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed content. I've reinstalled the app to no avail. Other au...
I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed cont...
Newbie
7775 Views
36 replies
1 likes
I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On the update you can no longer press the word and pul...
I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On ...
Community Legend
2228 Views
3 replies
0 likes
I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays the last song again. If I don't Wagner to hear the...
I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays...
Casual Listener
684 Views
2 replies
0 likes
I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that songs are being cached as they play and memory is being taken up...
I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that so...
Community Legend
452 Views
1 replies
0 likes
I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. I have a galaxy S4 and have tried doing a clean insta...
I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. ...
Regular
702 Views
2 replies
0 likes
Hello,I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem... I think that's something wrong in the preferences ...
Hello, I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem....
Regular
3034 Views
5 replies
0 likes
Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometimes it all the sudden just works fine. Never had any...
Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometim...
Music Fan
1578 Views
6 replies
1 likes
Please help so I can log in and use spotify, while I am on vacation aboroad.
Please help so I can log in and use spotify, while I am on vacation aboroad.
Community Legend
470 Views
1 replies
0 likes
updated on my tablet last night.....only have the choice of normal and high quality for streams but extreme quality is still availible for downloads.......is this right? plop Edit - I suddenly have this on another device running android 4.1 so I've e...
updated on my tablet last night.....only have the choice of normal and high quality for streams but extreme quality is still availible for downloads.......is this right? plop 😞 Edit - I s...
Community Legend
4837 Views
14 replies
0 likes
Hi! I can't find private session under settings. I have the latest version (0.7.4.608.g206da179) and I'm sure it was there when I installed the application. Thanks.
Hi! I can't find private session under settings. I have the latest version (0.7.4.608.g206da179) and I'm sure it was there when I installed the application. Than...
Roadie
578 Views
2 replies
0 likes
Hi! I have an HTC One X with Android 4.2.2 and have the latest update for Spotify, version 7.4.610 but I can´t use Spotify Connect. The symbol for selecting speakers/receivers is not there. Is there something I have missed completly about this functi...
Hi! I have an HTC One X with Android 4.2.2 and have the latest update for Spotify, version 7.4.610 but I can´t use Spotify Connect. The symbol for selecting speakers/receivers is not...
Casual Listener
761 Views
4 replies
0 likes
First of all, I can't believe there's no phone number for tech support. WTF? As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access on my mobile device, which is a Kindle Fire HD. But it doesn't...
First of all, I can't believe there's no phone number for tech support. WTF? As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access ...
Newbie
3783 Views
6 replies
0 likes
Hello everyone, I have been using Spotify for a while now, but a thing that I cannot figure out for the life of me is how to reply to messages my friends send me on my android phone. All I manage to do is view a userprofile or listen to the song they...
Hello everyone, I have been using Spotify for a while now, but a thing that I cannot figure out for the life of me is how to reply to messages my friends send me on my android phone. A...
Regular
3064 Views
5 replies
0 likes
I have all push notifications selected ON and not one of them has come through ever. I have tested it with friends I am following and even when they star items or have any activity what so ever I see nothing. Any ideas? I am using an HTC Evo LTE. Tha...
I have all push notifications selected ON and not one of them has come through ever. I have tested it with friends I am following and even when they star items or have any activity what so ever...
Casual Listener
1819 Views
4 replies
0 likes
I say that spotify went free for mobile just now I dl on my phone. But when I logged in to my account it says I have a 2 day free trail.
I say that spotify went free for mobile just now I dl on my phone. But when I logged in to my account it says I have a 2 day free trail.
Casual Listener
497 Views
2 replies
0 likes
