Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6855 Views

0 replies

7 likes

  • 6855 Views
  • 0 replies
  • 7 likes

My phone doesn't recognize my spotify premium!

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have already payed for it, and i can't get it to work, please h...

Casual Listener

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have alrea...

cyann599

Newbie

2076 Views

10 replies

0 likes

  • 2076 Views
  • 10 replies
  • 0 likes

Last.fm not scrobbling

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still nothing. please help

Newbie

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still not...

niceguydave11

Regular

1774 Views

8 replies

2 likes

  • 1774 Views
  • 8 replies
  • 2 likes

Solved!! spotfy app won't let me get free service

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account becaus its not an option. I need help plz

Newbie

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account...

Adam

Roadie

1187 Views

2 replies

0 likes

  • 1187 Views
  • 2 replies
  • 0 likes

Spotfy app stops playing music mid song and cannot restart music in the app

Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...

Music Fan

  Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...

babedmngz

Newbie

5873 Views

6 replies

3 likes

  • 5873 Views
  • 6 replies
  • 3 likes

Solved!! Re: Hello from Spotify - Introduce Yourself

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music. Samsung Galaxy S3 service provider AT&T Please help!

Newbie

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music.   Samsung Galaxy S3 service provider AT&T   Please help!

LILROSEFIRE

Regular

968 Views

4 replies

0 likes

  • 968 Views
  • 4 replies
  • 0 likes

Radio Stations

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from happening.

Newbie

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from hap...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Is there any way to download latest version offline?

Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. Thank You Mikołaj

Composer

Hi,   I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone.   ...

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

how do i view my top tracks on the mobile app (Android)?

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app? Thank You

Newbie

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app?   Thank You

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

connection issues

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes. I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue. Firmware is up to date for the phone a...

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and sti...

Joe

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Repeatedly downloading costing me a fortune and using all my broadband allowance

Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded lists on one device. Sometimes it cleans the list two or three times ...

Newbie

Help   My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it.  What is going on, I only have the downloaded l...

Joe

Community Legend

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

672 Views

8 replies

0 likes

  • 672 Views
  • 8 replies
  • 0 likes

Downloaded files won't play

Hi folks, I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem. I tried accessing them on my phone (an LG Revolution) and it shows the playslist but not the contents. I get "the tra...

Regular

Hi folks,   I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem.   I tried accessing them on my phone (an LG Re...

Joe

Community Legend

1711 Views

11 replies

1 likes

  • 1711 Views
  • 11 replies
  • 1 likes

Upgrade to newest version, white screen and synced to too many devices

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices synced and it removed my downloads. I'm not aware o...

Roadie

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices ...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Sony Walkman compatibility

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing. http://store.sony.com/webapp/wcs/stores/servlet/ProductDispl...

Regular

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing.  ...

2339 Views

0 replies

0 likes

  • 2339 Views
  • 0 replies
  • 0 likes

Spotify stops

Hello. Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at all (both wifi and 3g). When this happens on my nexus 4 device the l...

Casual Listener

Hello.   Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at al...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

offline folder deleted

Hello i am from germany so sorry for my bad 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to login and all my playlist were deleted. What could i do to ...

Casual Listener

Hello i am from germany so sorry for my bad 🙂 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to l...

shizwipe

Newbie

1073 Views

8 replies

0 likes

spotify offline folder deleted
  • 1073 Views
  • 8 replies
  • 0 likes

Offline folders?

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist? Thx!

Newbie

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist?   Thx!

Joe

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

App consumes a lot of mobile data for offline playlists

Hi, I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a problem for me. Any thoughts on what the app is doing? Best regards, ...

Music Fan

Hi,   I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a probl...

fatings

Music Fan

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Spotify telling me I don't have a Premium account?

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please tell me whats going on. Thanks.

Visitor

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please t...

bishpal

Newbie

1385 Views

9 replies

0 likes

  • 1385 Views
  • 9 replies
  • 0 likes

Solved!! Spotify Offline Mode - How does it work?

HelloI am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet).1) When I've downloaded a playlist for offline mode, does it use my Int...

Regular

Hello I am planning to buy Spotify Premium in order to be able to listen to Spotify on my Android device. Before I do so, I have some questions I didn't find the answers for (yet). 1) When I've...

krongen

Newbie

329188 Views

32 replies

3 likes

  • 329188 Views
  • 32 replies
  • 3 likes