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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850185 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850185 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16770 Views
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  • 16770 Views
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How do I make a folder?

I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview version and uninstalled before installing the new relea...

  • Casual Listener
  • I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview vers...
  • TheRedJak
  • Casual Listener
  • 3010 Views
  • 4 replies
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  • 3010 Views
  • 4 replies
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WARNING!

Be very careful upgrading to the new Android client version 0.5.0.1247.I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highly likely it will happen to others. So don't upgrade if ...

  • Community Legend
  • Be very careful upgrading to the new Android client version 0.5.0.1247. I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highl...
  • licenced
  • Community Legend
  • 450 Views
  • 6 replies
  • 1 likes
  • 450 Views
  • 6 replies
  • 1 likes

Bug Report: Crashing when trying to show friends' playlists

The new Android version of Spotify shuts down as I try to show my friends' playlists.

  • Spotify Legend
  • The new Android version of Spotify shuts down as I try to show my friends' playlists.
  • licenced
  • Community Legend
  • 153 Views
  • 1 replies
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  • 153 Views
  • 1 replies
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How to stop synchronization in the new app?

Hi, in fact I have 2 questions: 1. What does "synchronization" exactly means? Does Spotify download all my 5000 musics on my phone or is it just a pointer on another server? 2. How to stop this synchronization in the new application? Thanks a lot for...

  • Newbie
  • Hi, in fact I have 2 questions:   1. What does "synchronization" exactly means? Does Spotify download all my 5000 musics on my phone or is it just a pointer on another server?   2. ...
  • licenced
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
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Handling of off-line music?

Let me start by saying that questions like this would all go away if Spotify had some decent documentation. I downloaded the new app, and I'm very confused about how it handles off-line music. I put all the music I like to listen to regularly on my M...

  • Regular
  • Let me start by saying that questions like this would all go away if Spotify had some decent documentation.   I downloaded the new app, and I'm very confused about how it handles off-line mu...
  • 305 Views
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  • 305 Views
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Choose where to save offline songs in the Android app

Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs!I am a paying customer, I expect Spotify to fix this immidiatly! Thumbs up everyone so that they see this!Btw. I will email them ever...

  • Gig Goer
  • Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs! I am a paying customer, I expect Spotify to fix this immidiatly!   ...
  • Vonwen
  • Newbie
  • 733 Views
  • 1 replies
  • 3 likes
  • 733 Views
  • 1 replies
  • 3 likes

No music will play AT ALL?!

I just downloaded the free Spotify app on my HTC one x in the UK.I joined spotify by signing in with facebook.I've searched for a countless amount of tracks, and tried listening to a friend's playlist and on every single track it says 'this track is ...

  • Casual Listener
  • I just downloaded the free Spotify app on my HTC one x in the UK. I joined spotify by signing in with facebook. I've searched for a countless amount of tracks, and tried listening to a friend's pla...
  • Sam
  • Spotify
  • 241 Views
  • 1 replies
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  • 241 Views
  • 1 replies
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No 'Libraray' item in playlists on new version ???

Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in playlists ... That was very usefull to listen all files ...

  • Regular
  • Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in...
  • Bilo1000
  • Regular
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
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The mobile Spotify is useless

I've been trying both the official Spotify for Android and the Beta version, and even though the Beta version is more stabil, it has a lot of flaws. *Often won't go back to the playlist when pressing back key *Doesn't know what to do when it finds a ...

  • Roadie
  • I've been trying both the official Spotify for Android and the Beta version, and even though the Beta version is more stabil, it has a lot of flaws.    *Often won't go back to the playl...
  • user-removed
  • Not applicable
  • 1100 Views
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  • 1100 Views
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Sorting within Playlist folders

I have my playlist folders lovingly organised as: Genre+Artist++Year-Album1 ++Year-Album2 ++Year-Album3 +AnotherArtist ++Year-Album1 ++Year-Album2 When I choose 'All Songs' within the Artist the songs are sorted into Alphabetical order by title, whic...

  • Casual Listener
  • I have my playlist folders lovingly organised as:   Genre +Artist ++Year-Album1 ++Year-Album2 ++Year-Album3 +AnotherArtist ++Year-Album1 ++Year-Album2   When...
  • 387 Views
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  • 4 likes
  • 387 Views
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Downloaded spotify app, now I have premium without having paid for it..?

Hiya, So, my mum got me one of those spotify gift cards and I was going get 3 months of spotify premium with it.I thought I'd download the spotify app to my android (HTC desire Z, provider T-Mobile, the Netherlands) and now all of a sudden I have spo...

  • Newbie
  • Hiya,   So, my mum got me one of those spotify gift cards and I was going get 3 months of spotify premium with it. I thought I'd download the spotify app to my android (HTC desire Z, provider...
  • licenced
  • Community Legend
  • 1071 Views
  • 2 replies
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  • 1071 Views
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Android APP Eating My Battery On Phone

This has been going on forever now... just thought i would post about it. Spotify on my phone crashes alot and also, once i quit spotify; it still runs in the background and makes my phone very hot draining my phone battery to 0%. even if i force clo...

  • Casual Listener
  • This has been going on forever now... just thought i would post about it.   Spotify on my phone crashes alot and also, once i quit spotify; it still runs in the background and makes my phone v...
  • Sephiria
  • Casual Listener
  • 907 Views
  • 2 replies
  • 1 likes
  • 907 Views
  • 2 replies
  • 1 likes

Bluetooth problems Android HTC Sensation

When I listen to music via Bluetooth and then get a call or message, the music will stopafter discontinued.HTC Sensation and Sony MEX-BT3900U car radioWeis because someone has a solution?

  • Newbie
  • When   I   listen to music   via   Bluetooth and   then   get a   call or message ,   the music will   stop after   discontinue...
  • Kuks
  • Casual Listener
  • 530 Views
  • 1 replies
  • 1 likes
  • 530 Views
  • 1 replies
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Spotify not detecting phone

Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh it is attached to the PC with a USB cabel as well over Wi-Fi.

  • Regular
  • Im trying to sync some local files with Spotify on my HTC Wildfire S, but Spotify does not detect it as a Device. Why is it not detecting it? Quiet annoying tbh 😞   it is attached to ...
  • L337GoD777
  • Music Fan
  • 2115 Views
  • 5 replies
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  • 2115 Views
  • 5 replies
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Stream my tracks on MOBILE?

on android (newest beta) we cant play local files.. while im pretty sure we will be able to one day (seems easy enough) is there anyway for us to have our own server space to stream our own personal tracks from our spotify library and not just the st...

  • Newbie
  • on android (newest beta) we cant play local files.. while im pretty sure we will be able to one day (seems easy enough) is there anyway for us to have our own server space to stream our own personal ...
  • licenced
  • Community Legend
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
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Solved!! Streaming only available to Premium subscribers......but i am one??

I assume I am just doing something pretty dumb, but I can't figure this out.Any help please. Synced all my songs on my phone, I see the same exact songs on phone and PC. I click on a song to play and it says "Streaming is only available to Premium su...

  • Casual Listener
  • I assume I am just doing something pretty dumb, but I can't figure this out. Any help please.   Synced all my songs on my phone, I see the same exact songs on phone and PC.   I click o...
  • Mayhildehansen
  • Newbie
  • 1954 Views
  • 8 replies
  • 0 likes
  • 1954 Views
  • 8 replies
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re-downloading deleted songs

I had a couple of songs saved on my standard Android music player that for some reason failed to play in entirety, I deleted them as they had shown up on my Spotify app and I couldn't download them again. Now whenever I try to get them on Spotify the...

  • Newbie
  • I had a couple of songs saved on my standard Android music player that for some reason failed to play in entirety, I deleted them as they had shown up on my Spotify app and I couldn't download them a...
  • 195 Views
  • 0 replies
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  • 195 Views
  • 0 replies
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Spovify on galaxy S2 crashes in online mode

I recently experienced the same problem and had to delete all traces of spotify and reinstall. It's been working fine for a couple of weeks but now it's back again. And I haven't even resynced all the tracks yet, and really do not want to reset every...

  • Casual Listener
  • I recently experienced the same problem and had to delete all traces of spotify and reinstall. It's been working fine for a couple of weeks but now it's back again. And I haven't even resynced all th...
  • royal23
  • Gig Goer
  • 490 Views
  • 7 replies
  • 0 likes
  • 490 Views
  • 7 replies
  • 0 likes

Log in problem after telling me I'm offline

Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone else having similar problems? Could be a problem with the...

  • Newbie
  • Spotify said I was offline, so I logged out and deinstalled the app. After having installed it again, I tried to log in with but the app tells me that there are problems occuring "404". Anyone el...
  • Richard
  • Roadie
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
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Solved!! spotify wont let me play all songs on my htc wildfire s

when I listen to spotify mobile it wont play a lot of songs. when I press play on the songs, spotify closes and I have to log in again. this has happend on two different devices, but does not happen on my computer.

  • Casual Listener
  • when I listen to spotify mobile it wont play a lot of songs. when I press play on the songs, spotify closes and I have to log in again. this has happend on two different devices, but does not happen ...
  • richter
  • Newbie
  • 824 Views
  • 5 replies
  • 0 likes
  • 824 Views
  • 5 replies
  • 0 likes