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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375485 Views

541 replies

34 likes

Account
Free
  • 375485 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Song not available for play (Grayed out)

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this morning I opend the playlist up, and the song and only this one is...

Casual Listener

I have been away for the last week, and added a song to one of my playlist - https://play.spotify.com/track/0hv6ku4431kPrjbpBBspw3?utm_source=open.spotify.com&utm_medium=open but this m...

Moralizing

Casual Listener

486 Views

4 replies

0 likes

  • 486 Views
  • 4 replies
  • 0 likes

Queue management is so broken (reorder queue)

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to Spotify. To my surprise, the Spotify app is horrif...

Newbie

How is this possible? I just signed up for a free trial of premium to use Spotify on my mobile. I've been a Google Play Music premium subscriber, but a little dissappointed in the content compared to...

686 Views

0 replies

5 likes

  • 686 Views
  • 0 replies
  • 5 likes

Mobile phone will not sync to desktop application for local files

Hello, I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I can have it on the go anywhere and anytime. I'm running into the...

Casual Listener

Hello,   I am relatively new to the Spotify Premium community as I just upgraded from my free account last month. I wanted to load my Korean pop music (mostly unavailable on Spotify) so I ...

Josh

Community Legend

596 Views

5 replies

0 likes

  • 596 Views
  • 5 replies
  • 0 likes

Unable to star local files on mobile phone

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Gig Goer

Hi. If I try to star a local file on my phone it just unstar itself. It works fine to star the same files on my computer. Why is that?

Joe

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

webplayer Facebook

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Newbie

Hi everybody. I can't use the webplayer from spotify on Facebook with my smartphone, Android 4.2 Sony experia e. Has somebody a solution? Thanks!

Joe

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Linkin Park - Given Up and radiohead - Karma police. not working??

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song?

Casual Listener

Linkin Park - Given Up and radiohead - Karma police. not working?? why can't i listen to these song? 

Joe

Community Legend

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
  • 0 likes

Enable to turn off the lock screen widget in Android 4.2+

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all the time. Plus I prefer to see dash clock instead. PL...

Casual Listener

This is an absolute disgrace. The widget has buttons which constantly press themselves when I put my phone into the pocket. This prevents me from using Spotify mobile because it changes tracks all th...

Mark80508

Newbie

1091 Views

1 replies

4 likes

  • 1091 Views
  • 1 replies
  • 4 likes

problems sharing playlist

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up. I've made sure I am not in private session

Regular

I am having trouble sharing my playlist. I get a blank screen when i tap on Inbox, or Friends. Also, when I tap share with Spotify Friends while listening to a song, the "Send"option is not lite up....

Joe

Community Legend

1568 Views

8 replies

0 likes

Windows
  • 1568 Views
  • 8 replies
  • 0 likes

Wrong Username and Password Android

Hello guys, I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong even if i put the right one. Someone out there with same problem...

Newbie

Hello guys,   I activated the Premium account but i keep having an annoying problem: I try to access to my Android portable devices and it always says that username and password are wrong ev...

Joe

Community Legend

1348 Views

2 replies

0 likes

  • 1348 Views
  • 2 replies
  • 0 likes

Spotify stops when switching between apps

Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing and changing configurations and playing games etc, ju...

Casual Listener

Just got a new Mele A1000G with Android 4.1.1. Installed Spotify and when playing a song then hitting home button or back button the music stops. I would like it to keep playing while I'm browsing an...

Joe

Community Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Accidentaly deleted playlist and re-instated it, however...

...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously. Any suggestions as to why this could be? Any help is appreciated. Cheers.

Casual Listener

...it's now saying I don't have enough space to download all my music, even though I had it all downloaded a few hours previously.   Any suggestions as to why this could be?   Any h...

mahoney67

Casual Listener

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

Solved!! Sync error between PC, Android and iOS

Hello, I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't exist. I have to search for them manually...

Music Fan

Hello,   I'm using Spotify on my PC and everything works perfectly. However, when I'm using Spotify on my phone with Android or my iPad there is a problem: my playlists, starred songs don't ex...

lizlander

Regular

1406 Views

16 replies

0 likes

  • 1406 Views
  • 16 replies
  • 0 likes

Changed Facebook password, now Premium is gone

Hi, I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this problem?

Newbie

Hi,   I changed my Facebook password yesterday, when I now log in at Spotify, it says i need to upgrade to Premium while I already had a Premium account. Is there any solution to this proble...

Peter__

Community Legend

334 Views

2 replies

0 likes

  • 334 Views
  • 2 replies
  • 0 likes

Missing Premium

I have a message that appears "to go premium" as I am!

Regular

I have a message that appears "to go premium" as I am!

fevrec53

Regular

526 Views

6 replies

0 likes

  • 526 Views
  • 6 replies
  • 0 likes

Where are downloaded filed stored on Galaxy S3?

I just started using Spotify premium and feel like a kid in a candy store. I downloaded 14 songs last night, and would like to find them on my phone. Does anyone know how I can find them on my Samsung Galaxy S3? Thanks. Petrocelli

Music Fan

I just started using Spotify premium and feel like a kid in a candy store.   I downloaded 14 songs last night, and would like to find them on my phone.  Does anyone know how I can find ...

Joe

Community Legend

19173 Views

7 replies

0 likes

  • 19173 Views
  • 7 replies
  • 0 likes

Sync local files as Free user

I'm having trouble syncing my LOCAL files from my pc (network drive) to my android phone I have a number of playlists, some long, some short, which I wish to transfer to my phone. I have set the sync to manual, so I can choose the lists I wish to tra...

Regular

I'm having trouble syncing my LOCAL files from my pc (network drive) to my android phone I have a number of playlists, some long, some short, which I wish to transfer to my phone. I have set the ...

paulschermer

Regular

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Release Notes - Spotify for Android (0.7.1)

What's new in this version: Browse now features bigger cover images for new releases. New: Now you can filter sub-genres in Browse. New: We've extended the new releases section. Fixed: We've banished more bugs and bad things. Fictitious: This app is ...

Spotify Legend

What's new in this version: Browse now features bigger cover images for new releases. New: Now you can filter sub-genres in Browse. New: We've extended the new releases section. Fixed: We'v...

Goodman

Spotify Legend

1083 Views

2 replies

1 likes

Android
  • 1083 Views
  • 2 replies
  • 1 likes

unable to search, discovery, and browse not working

when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn off the offline mode. I've done that several times trying it...

Regular

when I do a search the circle just keeps going with a message saying no internet connection. when I try to use discover, browse, & radio it says that I need to turn on my wifi, and and turn o...

Joe

Community Legend

1461 Views

7 replies

0 likes

Premium
  • 1461 Views
  • 7 replies
  • 0 likes

Solved!! dOES ANYONE know how it works? (behaviour questions after a near catastrophe)

I imported all my music, created the playlists, and uploaded them to the cloud and copied them to my android device. I then deleted all my own music (thankfully after a backup) FAIL I immediately had problems with my new playlists not being able to f...

Visitor

I imported all my music, created the playlists, and uploaded them to the cloud and copied them to my android device.  I then deleted all my own music (thankfully after a backup)   FAIL ...

Joe

Community Legend

902 Views

7 replies

0 likes

  • 902 Views
  • 7 replies
  • 0 likes

Solved!! Can't play certain radio station on android device

I have an Artist Radio based on Say Anything on my windows PC that I can play fine in Spotify. But it doesn't work on my Android. The Say Anything statoin shows on my Android device (a Nexus 4), but when I choose to play it it just says loading for a...

Regular

I have an Artist Radio based on Say Anything on my windows PC that I can play fine in Spotify. But it doesn't work on my Android. The Say Anything statoin shows on my Android device (a Nexus 4), but ...

kamcknig

Regular

1703 Views

2 replies

0 likes

  • 1703 Views
  • 2 replies
  • 0 likes