Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
374422 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium member. I have to login to Facebook to use the mobil...
Since the update on 10/14 or 10/15, my mobile (Droid Razr Maxx) no longer posts songs to Facebook. This is what Spotify advertises it does, and i am paying for this advertised function as a premium m...
Community Legend
539 Views
1 replies
0 likes
I'm kind of getting pissed off now. No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed the battery, then reinstalled everything. I'm so, so very surpr...
I'm kind of getting pissed off now. No, none of the forum entries or official help files are helping. Yes, I have already cleared the Android cache, uninstalled, shut off device, removed t...
Community Legend
6393 Views
5 replies
0 likes
Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue when on 2G or 3G. I have uninstalled and reinstalled ...
Description I frequently get the "No Internet Connection Available" message when on 4G LTE (T-Mobile). I'm unable to search or play any music that I have not downloaded. I do not notice this issue ...
Community Legend
1046 Views
3 replies
0 likes
hi, my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to delete all my offline playlists so I suddently can't play anything...
hi, my spotify app on android is terrible. It doesn't search EVER for ANYTHING! It constantly won't play my playlists even though I have offlined them all and then it often decides to dele...
Community Legend
822 Views
5 replies
0 likes
Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way to keep it playing is to have your phone perpetually...
Everytime the screen turns off, the radio will discontinue after a minute or two. It makes absolutely no sense if you want to tune into a radio station while you're doing other things. The only way t...
Community Legend
1091 Views
1 replies
0 likes
I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone. Well, before I came to college, I would just get the devices on the same wi-fi and it would show up in devices. H...
I have an HTC One and I wanted to put some songs that I had downloaded (because they are remixes that are not on Spotify) onto my phone. Well, before I came to college, I would just get the dev...
Community Legend
1039 Views
2 replies
0 likes
I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other sites.
I just got spotify premium and I am try to connect my android device to facebook but when I click on the link to do so if says the address cannot be found. My phone has internet and I can go to other...
Community Legend
690 Views
1 replies
0 likes
About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback. I have nothing but praise to the premium support ...
About a month ago I submitted a support ticket for problems with Spotify on my Samsung Galaxy S III running Android 4.1.2. The worst issue was the constant buffering and stop/starting during playback...
Music Fan
602 Views
2 replies
0 likes
Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll. Device was recognised by the installation app but could not install on the phone. Phone notification reads - Error while downloading "Spotify" - "...
Just upgraded to Premium and attempted to install the Spotify app for Android on my Samsung Galaxy Sll. Device was recognised by the installation app but could not install on the phone. P...
Community Legend
488 Views
1 replies
0 likes
This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently. Last night, as I do most Monday nights, I created my new playlist of new songs for the wee...
This is new for me. It was reported previously on the iOS forum but has not been reported as an Android issue, and was not happening to me until very recently. Last night, as I do most Mon...
Community Legend
2792 Views
6 replies
1 likes
when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops.
when i play music on my galaxy tab2 or even my s4 via bluetooth to my stereo,spotify puases the music when the screen goes of on my androids. even when i change the volym the music stops.
Community Legend
1494 Views
3 replies
0 likes
I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is grayed out and I receive an error of "The track is not ...
I upgraded phones to the Samsung Galaxy S4 (running Android 4.2.2 and Spotify version 0.6.6.270) and ever since I've upgraded, all my iTunes playlists are broken. Every track in each playlist is gray...
Community Legend
1572 Views
11 replies
0 likes
Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issues with bluetooth. However, using a navagation app w...
Its hard to explain but heres the annoyance I've been running into. Using Spotify with bluetooth on either my home stereo system or my car blue tooth, both play fine and I do not experience any issue...
Community Legend
3374 Views
1 replies
0 likes
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/ONDon't share to others what you're listening to. Private session lasts until you've been inactive...
In general, I love the new Android app, but I wanted to confirm something. Let me know if I've misunderstood this. From Settings... Private Session OFF/...
Community Legend
7353 Views
13 replies
16 likes
When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with songs 1, 2, and 3. I'm playing song 1 and hit "next" to skip to...
When I play music on Spotify while connected to my car via bluetooth, music plays fine if I do not touch anything and let each song play til the end. But let's say I have a playlist with s...
Community Legend
1004 Views
1 replies
0 likes
I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my laptop where I can play them. Trying to find a friend ...
I am not getting any sound on certain songs on my Desire Z. Funny thing is, I have tried MIUI, CyanogenMod and Virtous, same thing, even deleted the local files on my phone, and re-synced from my lap...
Regular
849 Views
3 replies
0 likes
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my android... is there a work-around so I can get my local files on t...
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my ...
Community Legend
2548 Views
6 replies
0 likes
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4.0.3) that has been synced offline. Then I pause the song / unplug my head p...
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4....
Roadie
915 Views
2 replies
0 likes
Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!
Since the latest patch my phone wont arrange/find the songs i want. I.e. searching under pressure me and my friends cant even find the queen version although it should be on top. Please help!
Casual Listener
516 Views
3 replies
0 likes
Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do? Kinds regard Felix
Hello Community, I am the enthusiastic user of a 30 days permium trial version. I want to hear the music on my LG smartphone but I have no WLAN available. What can I do?  ...
Community Legend
289 Views
1 replies
0 likes
