Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...
my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...
Casual Listener
1035 Views
8 replies
0 likes
Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify community forum is like trying to read the Koran upside d...
Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify com...
Community Legend
320 Views
1 replies
0 likes
How do I change my spotify 2 day trial to a free version?
How do I change my spotify 2 day trial to a free version?
Community Legend
285 Views
1 replies
0 likes
When I signed up I thought it said this was possible? I can't figure out how.
When I signed up I thought it said this was possible? I can't figure out how.
Community Legend
678 Views
1 replies
0 likes
I listen to Spotify via my Android whlie driving. Having turned on the crossfade option, I expected a nice, seamless stream of music. Instead, there's dead silence for 10-15 seconds between tracks, while it buffers. Please add an option to "Buffer ne...
I listen to Spotify via my Android whlie driving. Having turned on the crossfade option, I expected a nice, seamless stream of music. Instead, there's dead silence for 10-15 seconds betwe...
Community Legend
498 Views
2 replies
0 likes
Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm on a Nexus 4 with the latest version of Spotify - 0.6.4.47
Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm...
Casual Listener
443 Views
1 replies
0 likes
When I attempt to stream music from my Nexus 10 the sound cuts off when the tablet goes to sleep. Help!!
When I attempt to stream music from my Nexus 10 the sound cuts off when the tablet goes to sleep. Help!!
444 Views
0 replies
0 likes
I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.
I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.
Community Legend
371 Views
1 replies
0 likes
Hi, I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the play/pause button, so it's purely the pause feature, not the pla...
Hi, I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the pl...
Regular
3696 Views
21 replies
1 likes
Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop me choosing a song (Can't even see them), but it also cuts out ...
Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop m...
623 Views
0 replies
0 likes
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. ...
Casual Listener
96671 Views
124 replies
27 likes
i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deealing with
i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deeali...
Community Legend
1146 Views
7 replies
0 likes
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I left for Spotify to begin with! This is ridiculous! U...
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I le...
Community Legend
288 Views
1 replies
0 likes
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...
Community Legend
5113 Views
5 replies
1 likes
I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...
I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...
Newbie
39346 Views
7 replies
6 likes
I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...
I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...
Regular
5802 Views
54 replies
3 likes
Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...
Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify ...
Community Legend
1503 Views
1 replies
1 likes
my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!
my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...
Not applicable
451 Views
4 replies
0 likes
Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...
Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...
Casual Listener
1178 Views
4 replies
0 likes
Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...
Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...
Community Legend
756 Views
4 replies
0 likes
