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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110531 Views

26 replies

3 likes

  • 110531 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222482 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222482 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579278 Views

79 replies

3 likes

  • 579278 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477111 Views

577 replies

40 likes

Account
Free
  • 477111 Views
  • 577 replies
  • 40 likes

free spitify shuffle only version stops all time

I had premium but now only have the new one where you can only have shuffled songs and radio but the longer I listen the more it just stops playing,now after an hour its like every ten seconds,I have to hit play again each time

Regular

I had premium but now only have the new one where you can only have shuffled songs and radio but the longer I listen the more it just stops playing,now after an hour its like every ten seconds,I have...

Josh

Community Legend

834 Views

1 replies

0 likes

Android 4.1
  • 834 Views
  • 1 replies
  • 0 likes

Android app using too much data? Post details here

Hello this morning, I've listened (picking) some songs in Spotify Premium, for an hour but not playing all the time. The surprise has been when my phone provider has sent me a notice that my amount of data for this month !is finished!. I've accessed ...

Newbie

Hello this morning, I've listened (picking) some songs in Spotify Premium, for an hour but not playing all the time. The surprise has been when my phone provider has sent me a notice that my amount...

Joe

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Friends feature on Android app is a joke

It's annoying that there's no way for people who don't log in through facebook to add friends on the Android app. I know a lot of people who only use the app, and not the desktop client. Despite this, I followed the online comments for adding friends...

Visitor

It's annoying that there's no way for people who don't log in through facebook to add friends on the Android app.   I know a lot of people who only use the app, and not the desktop client. ...

Joe

Community Legend

1375 Views

4 replies

0 likes

  • 1375 Views
  • 4 replies
  • 0 likes

Solved!! local file help needed!

Sooooooo........ all my music syncs from my computer to my phone just fine. All of them but the local files that is. any suggestions or help would be appreciated:) DJ

Casual Listener

Sooooooo........ all my music syncs from my computer to my phone just fine. All of them but the local files that is. any suggestions or help would be appreciated:)   DJ

Josh

Community Legend

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

SGS3 freezes once or twice a day since I installed Spotify

My SGS3 has been as reliable as one can expect any smart phone to be for the last 18 months. For the first time I installed Spotify, just two days ago, and since then the phone has totally frozen five or six times. Even though Spotify has not been ru...

Casual Listener

My SGS3 has been as reliable as one can expect any smart phone to be for the last 18 months.   For the first time I installed Spotify, just two days ago, and since then the phone has totally...

OzoneVibe

Casual Listener

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Spotify mobile (android) won't play songs I purchased through iTunes

I bought an album through iTunes. It shows up in Local Files on Spotify's desktop platform. I can listen to the songs in Local Files. Then I dragged the album into a playlist on my computer. I can still listen to the songs on my desktop through that ...

Casual Listener

I bought an album through iTunes. It shows up in Local Files on Spotify's desktop platform. I can listen to the songs in Local Files. Then I dragged the album into a playlist on my computer. I can st...

Joe

Community Legend

1118 Views

4 replies

0 likes

  • 1118 Views
  • 4 replies
  • 0 likes

shuffle ALL songs in ALL playlists!!!

Right this is stupid, so you can't play all songs downloaded on random for all playlists! !!!!!!?????That's just rubbish

Casual Listener

Right this is stupid, so you can't play all songs downloaded on random for all playlists! !!!!!!????? That's just rubbish 😞

Peter__

Community Legend

9021 Views

20 replies

4 likes

  • 9021 Views
  • 20 replies
  • 4 likes

Solved!! Can't find phone in desktop client

Hey, at first let me tell you that I am aware that I am not the only one with this problem, but all the other solutions I found didn't work... The problem is that I don't see my phone under the device-menu on the desktop client What have I tried so f...

Casual Listener

Hey,   at first let me tell you that I am aware that I am not the only one with this problem, but all the other solutions I found didn't work...   The problem is that I don't see my...

Le_Morri

Casual Listener

1200 Views

6 replies

0 likes

  • 1200 Views
  • 6 replies
  • 0 likes

3 quality options on Nexus Phone, on Tablet only 2 quality Option

Hi, on my new Nexus 5 i have 3 Quality Options for streaming and for Downloading. nomal quality high quality extrem quality On my Toshiba Tablet with the same Spotify App i have only normal and high quality. I use primary the tablet to sent the music...

Newbie

Hi, on my new Nexus 5 i have 3 Quality Options for streaming and for Downloading. nomal quality high quality extrem quality   On my Toshiba Tablet with the same Spotify App i have on...

Joe

Community Legend

779 Views

4 replies

0 likes

  • 779 Views
  • 4 replies
  • 0 likes

i have premium

Lately spirit does nothing but load even if I'm connected to Wi-Fi. I love spotify but this issue sucks. Half the time lately. I can't even use it.

Casual Listener

Lately spirit does nothing but load even if I'm connected to Wi-Fi. I love spotify but this issue sucks. Half the time lately. I can't even use it.

ollesdotter

Spotify Legend

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Password help

I keep trying to get a password to use spotify on my HTC mobile and the site says they are sending it to my email but I never get an email. I normally log in using fbook but cant get that on my phone. How can I get it to work on my phone?

Newbie

I keep trying to get a password to use spotify on my HTC mobile and the site says they are sending it to my email but I never get an email. I normally log in using fbook but cant get that on my phone...

Joe

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify Free For Mobile Has Stopped Working On My Kindle HD

I have been using Spotify on my kindle HD for a while but picked it up again with the announcement that it wa now free for mobile devices. However it has stopped working as I don't have a premium account. My understanding was that spotify free was be...

Casual Listener

I have been using Spotify on my kindle HD for a while but picked it up again with the announcement that it wa  now free for mobile devices. However it has stopped working as I don't have a premi...

TigerFlynn

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

downloaded playlists become Undownloaded.

I'll download a playlist to make it available offline, when I restart spotify, the playlist Starts downloading again. This is very frustrating. .. Any ideas? Thanks!

Newbie

I'll download a playlist to make it available offline, when I restart spotify, the playlist Starts downloading again. This is very frustrating. .. Any ideas? Thanks!

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Android app ideas

Hi spot been a premium member for 18 mths approx. Trouble recently ( perhaps two mths) where app opens but stops short of displaying lists etc. Sometimes lists appear 10 minutes later perhaps an hour or two. Frigging annoying. Thinking of pulling out...

Casual Listener

Hi spot been a premium member for 18 mths approx. Trouble recently ( perhaps two mths) where app opens but stops short of displaying lists etc. Sometimes lists appear 10 minutes later perhaps an ho...

belongilblue

Casual Listener

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Premium membership app access.

I want to confirm.. If I am signed up for the 9.99 premium service per month. I can use any device, and use anywhere internationally right ?? So how can I download the android app to my phone and android media boxes, when the app is geo blocked ??? R...

Casual Listener

I want to confirm.. If I am signed up for the 9.99 premium service per month.    I can use any device, and use anywhere internationally right ??    So how can I download t...

Peter__

Community Legend

977 Views

5 replies

0 likes

  • 977 Views
  • 5 replies
  • 0 likes

No "shuffle

I have downloaded the latest version of spotify and am trying to use the new free streaming feature but I can't find out how to use shuffle mode. i've followed the instructions but there is no "shuffle mode" button where it should be.

Regular

I have downloaded the latest version of spotify and am trying to use the new free streaming feature but I can't find out how to use shuffle mode. i've followed the instructions but there is no "shuff...

Sheugel

Roadie

2356 Views

12 replies

0 likes

  • 2356 Views
  • 12 replies
  • 0 likes

Spotify crashes down immediately after trying to open it

Here is a little something about my problem that I sent to spotify helping team:I have had this problem for one day now and I don't know what to do. I have had spotify premium now for almost 2 months, I'm using spotify on my phone (samsung galaxy s3 ...

Newbie

Here is a little something about my problem that I sent to spotify helping team: I have had this problem for one day now and I don't know what to do. I have had spotify premium now for almost 2 mo...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Browse feature missing

Hello, the browse feature on my galaxy s4 has gone missing all of a sudden. Is anyone else facing the same issue?

Casual Listener

Hello, the browse feature on my galaxy s4 has gone missing all of a sudden. Is anyone else facing the same issue?

Ruchirj

Casual Listener

1139 Views

2 replies

0 likes

  • 1139 Views
  • 2 replies
  • 0 likes

Broswe playlist

I can not find the page with all the created playlists for every occasion (sports, mood, ect...). How do I find it?P.s. I do not speak English very well (I'm Italian). I apologize for the errors.

Newbie

I can not find the page with all the created playlists for every occasion (sports, mood, ect...). How do I find it? P.s. I do not speak English very well (I'm Italian). I apologize for the errors.

Josh

Community Legend

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Solved!! Browse option not available on Android

Hi I don't have the Browse option available in my menu on three different devices. I have a Galaxy S3 and an iPad 2 and the Browse option isn't there. I've also just bought a Sony Xperia tab on Android and the option is also missing there. I don't be...

Regular

Hi   I don't have the Browse option available in my menu on three different devices.   I have a Galaxy S3 and an iPad 2 and the Browse option isn't there. I've also just bought a So...

sultanaman

Casual Listener

3146 Views

8 replies

0 likes

  • 3146 Views
  • 8 replies
  • 0 likes