Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
First, the search function yielded a blank screen. I reinstalled, and searching yielded "no results found" for everything. After reinstalling, I also lost the ability to listen to playlists without downloading them first. Strangely, they download jus...
First, the search function yielded a blank screen. I reinstalled, and searching yielded "no results found" for everything. After reinstalling, I also lost the ability to listen to playlists without d...
Not applicable
632 Views
2 replies
0 likes
OK, I've had Spotify for a couple of months now and I pay for it. I use it both on my computer and on my Samsung phone. On my phone, if I download the music, a short time later spotify crashes and I need to reinstall it. I have more than enough memor...
OK, I've had Spotify for a couple of months now and I pay for it. I use it both on my computer and on my Samsung phone. On my phone, if I download the music, a short time later spotify c...
Community Legend
339 Views
1 replies
0 likes
Hi, I'll listening to Spotify on my Galaxy Note II. I search for an artist, tap an album from the list of albums, then tap the first track to play. But, it doesn't play the tracks in the same order on the album - it jumps to some seemingly random nex...
Hi, I'll listening to Spotify on my Galaxy Note II. I search for an artist, tap an album from the list of albums, then tap the first track to play. But, it doesn't pl...
733 Views
0 replies
0 likes
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4.0.3) that has been synced offline. Then I pause the song / unplug my head p...
Hi, I am experiencing an issue which I think only is occuring since the last update from Play Store. Scenario: I am playing a song on my device (LG Optimus 4X HD on Android 4....
Roadie
881 Views
2 replies
0 likes
Greetings, I have Spotify on a Android Tablet I can trun the "Media Volume" output while playing Music on Spotify but:If i use my Tomtom Navigation or other Navigations, the voice output uses the same Channel "Media Volume" and the Voice of the navig...
Greetings, I have Spotify on a Android Tablet I can trun the "Media Volume" output while playing Music on Spotify but: If i use my Tomtom Navigation or other Navigations, the voice outp...
Casual Listener
27518 Views
11 replies
2 likes
my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...
my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...
Casual Listener
1029 Views
8 replies
0 likes
Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify community forum is like trying to read the Koran upside d...
Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify com...
Community Legend
319 Views
1 replies
0 likes
How do I change my spotify 2 day trial to a free version?
How do I change my spotify 2 day trial to a free version?
Community Legend
283 Views
1 replies
0 likes
When I signed up I thought it said this was possible? I can't figure out how.
When I signed up I thought it said this was possible? I can't figure out how.
Community Legend
677 Views
1 replies
0 likes
I listen to Spotify via my Android whlie driving. Having turned on the crossfade option, I expected a nice, seamless stream of music. Instead, there's dead silence for 10-15 seconds between tracks, while it buffers. Please add an option to "Buffer ne...
I listen to Spotify via my Android whlie driving. Having turned on the crossfade option, I expected a nice, seamless stream of music. Instead, there's dead silence for 10-15 seconds betwe...
Community Legend
497 Views
2 replies
0 likes
Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm on a Nexus 4 with the latest version of Spotify - 0.6.4.47
Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm...
Casual Listener
442 Views
1 replies
0 likes
When I attempt to stream music from my Nexus 10 the sound cuts off when the tablet goes to sleep. Help!!
When I attempt to stream music from my Nexus 10 the sound cuts off when the tablet goes to sleep. Help!!
442 Views
0 replies
0 likes
I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.
I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.
Community Legend
364 Views
1 replies
0 likes
Hi, I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the play/pause button, so it's purely the pause feature, not the pla...
Hi, I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the pl...
Regular
3692 Views
21 replies
1 likes
Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop me choosing a song (Can't even see them), but it also cuts out ...
Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop m...
620 Views
0 replies
0 likes
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. ...
Casual Listener
96587 Views
124 replies
27 likes
i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deealing with
i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deeali...
Community Legend
1140 Views
7 replies
0 likes
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I left for Spotify to begin with! This is ridiculous! U...
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I le...
Community Legend
285 Views
1 replies
0 likes
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...
Community Legend
5100 Views
5 replies
1 likes
I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...
I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...
Newbie
39334 Views
7 replies
6 likes
