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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7090 Views

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7 likes

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Stpotify stops streaming and goes offline when device goes to sleep

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm on a Nexus 4 with the latest version of Spotify - 0.6.4.47

Casual Listener

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep.    I'm...

jak

Casual Listener

447 Views

1 replies

0 likes

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My spotify premium stopped working

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Newbie

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Joe

Community Legend

373 Views

1 replies

0 likes

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Solved!! HTC One and HTC bluetooth headset BH S600. Pause button not working?

Hi, I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the play/pause button, so it's purely the pause feature, not the pla...

Casual Listener

Hi,   I have a new HTC One with an HTC BH S600 bluetooth headset. All the button controls on the device work, apart from pause. If I pause the music from the phone, I can unpause with the pl...

westshore7

Regular

3703 Views

21 replies

1 likes

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Why do I require an internet connection to listen to downloaded songs?

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop me choosing a song (Can't even see them), but it also cuts out ...

Casual Listener

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music.   Not only does this stop m...

628 Views

0 replies

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spotify says i reached max limit for downloaded songs

I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...

Newbie

I have  a premium spotify accoun and uses it frequently on my sony xperia z    i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card.  ...

andypolack

Casual Listener

96771 Views

124 replies

27 likes

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spotify library

i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deealing with

Casual Listener

i see repeated tracks in spotify how do I get rid of  these tracks. when i  right clicking  the delete buttton  is gray out  this are all spotify tracks i am deeali...

Joe

Community Legend

1154 Views

7 replies

0 likes

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Missing Playlist!!

I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I left for Spotify to begin with! This is ridiculous! U...

Newbie

I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I le...

Peter__

Community Legend

292 Views

1 replies

0 likes

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bad sound quality if Equalizer enabled

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...

Casual Listener

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...

Joe

Community Legend

5132 Views

5 replies

1 likes

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Stream spotify over bluetooth in car

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...

Casual Listener

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...

cshendrix

Newbie

39354 Views

7 replies

6 likes

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Syncing local files asking for premium.

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...

Music Fan

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...

John_Peterson

Regular

5844 Views

54 replies

3 likes

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Spotify does not detect my Android device - updated issue

Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...

Newbie

Well I am now having this problem as well.   I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2.   Spotify ...

Joe

Community Legend

1508 Views

1 replies

1 likes

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HELP!

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!

Visitor

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...

user-removed

Not applicable

454 Views

4 replies

0 likes

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Solved!! Playlist - order of the tracks on android.

Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...

Casual Listener

Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...

Miguana

Casual Listener

1183 Views

4 replies

0 likes

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Spotify on my devices

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...

Newbie

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...

Liam

Community Legend

763 Views

4 replies

0 likes

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Unable to find SD Card to store songs error

0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now

Casual Listener

0.6.4.47 version   Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...

KhoiPond

Casual Listener

806 Views

1 replies

0 likes

android bug
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Re: Musics stops when using google chrome

After searching for a solution for my problem for some days , at last I found this thread. I seem to have the same problem. Since a couple of days my spotify just stopps songs. Sometimes I "only" have to click play again and it goes on, but most time...

Regular

After searching for a solution for my problem for some days , at last I found this thread. I seem to have the same problem.   Since a couple of days my spotify just stopps songs. Sometimes I...

meahtenoha

Spotify

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4 replies

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Solved!! How to find playlists and subscribe

How do I find playlists like current top 100 songs on Spotify I can't find them anywhere

Casual Listener

How do I find playlists like current top 100 songs on Spotify I can't find them anywhere

davesparks

Casual Listener

43063 Views

7 replies

1 likes

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My phone doesn't recognize my spotify premium!

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have already payed for it, and i can't get it to work, please h...

Casual Listener

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have alrea...

cyann599

Newbie

2091 Views

10 replies

0 likes

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Last.fm not scrobbling

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still nothing. please help

Newbie

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still not...

niceguydave11

Regular

1782 Views

8 replies

2 likes

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  • 8 replies
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