Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201271 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545343 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
452984 Views
571 replies
38 likes
I am recurringly getting this error. Spotify Premium MemberDevice: Motorola Droid 3Android Version: 2.3.4Carrier: Verizon WirelessPhone is connected to 3G and WiFi data.- Android Settings - > Storage settings reports: - 8.30GB of 11.35GB free space o...
I am recurringly getting this error. Spotify Premium Member Device: Motorola Droid 3 Android Version: 2.3.4 Carrier: Verizon Wireless Phone is connected to 3G and WiFi data. - Android S...
Casual Listener
2436 Views
1 replies
1 likes
So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLABLA"... And I have tried to uninstall and reinstall ...
So after I synchronized about 150 songs to my phone (S3 mini), I haven't been able to log in to Spotify. Every time I try to open the Spotfy app, there just pops up a window "NO SD CARD FOUND BLABLAB...
Casual Listener
973 Views
2 replies
0 likes
My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever to turn the song off, the whole device is slow (gala...
My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever t...
Community Legend
1313 Views
4 replies
0 likes
Hi everyone, we're looking for folks to try out new versions of Spotify for Android. Are you interesting in becoming a beta tester? Do you want to help improve the Spotify experience on Android? Join the Beta Band! Fill out this form now and apply to...
Hi everyone, we're looking for folks to try out new versions of Spotify for Android. Are you interesting in becoming a beta tester? Do you want to help improve the Spotify exper...
Spotify Legend
66257 Views
183 replies
18 likes
Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my internet (3G) and is able to open website through chrome or ev...
Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my interne...
714 Views
0 replies
0 likes
What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting leftover files and even reseting my phone but noth...
What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting...
Casual Listener
1361 Views
3 replies
2 likes
When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case it was saving it all to an internal memory, without su...
When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case i...
615 Views
0 replies
0 likes
Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bothered about a big named product they just want som...
Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bo...
Community Legend
540 Views
1 replies
0 likes
Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country and I have a premium account so it should not matter... I also trie...
Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country a...
Community Legend
1135 Views
5 replies
0 likes
DescriptionPlease describe the problemExample:After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum volume or minimum volume when listening to Spotify afterwar...
Description Please describe the problem Example: After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum vo...
Casual Listener
3483 Views
2 replies
0 likes
Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless network. The S3 will not connect and show up under the ...
Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless netw...
410 Views
0 replies
0 likes
Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently disappear. 2) The equaliser is a bit flaky. It really makes music sound better, b...
Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently di...
Community Legend
537 Views
1 replies
0 likes
Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphones were pulled off or sth. It needs going back to the...
Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphon...
Casual Listener
553 Views
2 replies
0 likes
Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M
Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M
Community Legend
1288 Views
1 replies
0 likes
Please remove full screen bacground art on lockscreen, it makes difficult to see number when entering pin code to unlock the device back, fwd buttons are still dissapearing randomly
Please remove full screen bacground art on lockscreen, it makes difficult to see number when entering pin code to unlock the device back, fwd buttons are still dissapearing randomly
Casual Listener
804 Views
5 replies
0 likes
I HAVE plenty of space... what can I do.... someone please help
I HAVE plenty of space... what can I do.... someone please help
Casual Listener
4697 Views
10 replies
2 likes
someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong but would be grateful for any suggestions. thnx in advance .....
someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong bu...
Casual Listener
744 Views
2 replies
0 likes
If I play songs on my Galaxy S3 songs in the beginning are normal but after 1 on minute get louder and clearer. I have not set crossfade .. does anybody know this problem?
If I play songs on my Galaxy S3 songs in the beginning are normal but after 1 on minute get louder and clearer. I have not set crossfade .. does anybody know this problem?
Newbie
775 Views
1 replies
0 likes
Hey there! Why on earth you limit this cache to 3GB? As you may know, my playlist is huge and I listen only my playlist most of time and randomly albums, radio etc. However I keep playing music, but my cache in Micro SD Card at Spotify folder is 3GB ...
Hey there! Why on earth you limit this cache to 3GB? As you may know, my playlist is huge and I listen only my playlist most of time and randomly albums, radio etc. However I keep playing ...
Newbie
5213 Views
5 replies
0 likes
I love spotify but one thing bothers me to no end - when I'm listening to music from my mobile device, email, text, FB notifications made a sound and that interrupts the music. I've noticed that spotify ducks the music often, but this still is unacce...
I love spotify but one thing bothers me to no end - when I'm listening to music from my mobile device, email, text, FB notifications made a sound and that interrupts the music. I've noticed that spot...
Casual Listener
3944 Views
2 replies
2 likes
