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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857260 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857260 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21534 Views
  • 3 replies
  • 0 likes
  • 21534 Views
  • 3 replies
  • 0 likes

Pleas read!

I want a new update.Not a big one, just a small one.Is it possible that the next Spotify update on android could be that you can change place on the songs on the playlist.I want to play song 1 and 2 but then i want to jave song 4. But i cant change t...

  • Music Fan
  • I want a new update. Not a big one, just a small one. Is it possible that the next Spotify update on android could be that you can change place on the songs on the playlist. I want to play son...
  • neo-x
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

possibility to delete song until it plays

Now is very dificult to delete a song because you must to find it in the entire playlist

  • Casual Listener
  • Now is very dificult to delete a song because you must to find it in the entire playlist
  • carlengues
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Galaxy Note - Audio stops playing after ~15 minutes?

Hey guys, I've got a weird issue... So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and then reload my playlist after the radio starts playing... Which i...

  • Casual Listener
  • Hey guys, I've got a weird issue...   So I've got a Galaxy Note (N7000) and the spotify app stops playing audio after maybe 15-20 minutes and to fix it I need to load a radio station and the...
  • neo-x
  • Community Legend
  • 862 Views
  • 4 replies
  • 0 likes
  • 862 Views
  • 4 replies
  • 0 likes

SERIOUSLY hide unplayable tracks now!

Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs! Bye.

  • Visitor
  • Seriously for how long you joke me, provide this simple option to Android. So I can stop to watching those greyed out songs!   Bye.
  • neo-x
  • Community Legend
  • 1046 Views
  • 5 replies
  • 0 likes
  • 1046 Views
  • 5 replies
  • 0 likes

samsung galaxy s3 wont log in

So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading for a second and then the screen goes blank for a m...

  • Visitor
  • So whats going on is i bought the premium and installed the app and when i go to log in through facebook since i dont have a username or password what happens is it goes to facebook and says loading ...
  • David
  • Spotify Legend
  • 709 Views
  • 4 replies
  • 0 likes
  • 709 Views
  • 4 replies
  • 0 likes

Spotify on my Samsung S3 starts playing at night

My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown all Spotify-processes in the evening to prevent this...

  • Casual Listener
  • My S3/Spotify has woken me up two nights in a row by starting to play the last song I played during daytime. Last night it was 1am and this night 0am. Is this a known problem? Do I have to shutdown a...
  • PSjogren
  • Casual Listener
  • 1838 Views
  • 2 replies
  • 1 likes
  • 1838 Views
  • 2 replies
  • 1 likes

my playlists dont work

today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised that the music did not work as well as it hadm the so...

  • Newbie
  • today i have already got my premiun spotifu in my kobile and i have paid ten euros. the i tried this application at home and it worked very well. then i wen out and put the music on abd i realised t...
  • licenced
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

music wouldnt play

So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help would be awesome.

  • Casual Listener
  • So recently my spotify wouldn't allow me to listen to any of my music, undowloaded or downloaded.... The song names would just appear faded. When I try to play it , it says track unavailable. Help wo...
  • licenced
  • Community Legend
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

No access to Local Files on HTC One X

I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?

  • Newbie
  • I don't seem to be able to access any of the music that is on my HTC One X..anyone else had this issue or have a way round it?
  • SteveBrammer
  • Community Legend
  • 1150 Views
  • 4 replies
  • 1 likes
  • 1150 Views
  • 4 replies
  • 1 likes

i still cant log in

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

  • Casual Listener
  • At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...
  • licenced
  • Community Legend
  • 307 Views
  • 5 replies
  • 0 likes
  • 307 Views
  • 5 replies
  • 0 likes

This app sucks!

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalled the app and reinstalled it, shut it down completl...

  • Newbie
  • I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalle...
  • neo-x
  • Community Legend
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

Offline

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

  • Regular
  • Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.
  • neo-x
  • Community Legend
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

Unable to sync playlist/music to SD card (Using Premium)

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can sync my music to my SD card on my devices or to crea...

  • Casual Listener
  • I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can s...
  • neo-x
  • Community Legend
  • 4139 Views
  • 7 replies
  • 3 likes
  • 4139 Views
  • 7 replies
  • 3 likes

FINALLY solved my local file syncing problem

I have a Samsung Galaxy S3. Like a lot of other people I had the file local file syncing issue. I could "download" files from Spotify's servers that weren't local files, but I couldn't get it to copy files from my computer to my device. I tried every...

  • Newbie
  • I have a Samsung Galaxy S3.  Like a lot of other people I had the file local file syncing issue.  I could "download" files from Spotify's servers that weren't local files, but I couldn't ge...
  • neo-x
  • Community Legend
  • 2209 Views
  • 3 replies
  • 2 likes
  • 2209 Views
  • 3 replies
  • 2 likes

Downloading Issues, International

Hi there, First, could someone knowledgeable have a look into this unaddressed issue: http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-reduced-after-every-app-start/m-p/137174 It seems to be unlike the other Android down...

  • Casual Listener
  •   Hi there,   First, could someone knowledgeable have a look into this unaddressed issue:   http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-red...
  • neo-x
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

How do I unsubribe from Sportify on my Samsung Galaxy S3?

Hi, I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all? Thanks

  • Newbie
  • Hi,   I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all?...
  • neo-x
  • Community Legend
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

I can't use my spotify in my android,

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify every time, every day. Thanks

  • Newbie
  • On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify e...
  • user-removed
  • Not applicable
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

sin conexión a internet

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las playlist descargadas. Tengo conexión wi-fi y también ta...

  • Newbie
  • Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las play...
  • carlengues
  • Casual Listener
  • 1139 Views
  • 2 replies
  • 5 likes
  • 1139 Views
  • 2 replies
  • 5 likes

synced local files

how can i get them OFF my phone. I have unselected the local files from the app on my mac. But it still says I have 10.1G used.

  • Regular
  • how can i get them OFF my phone.  I have unselected the local files from the app on my mac.  But it still says I have 10.1G used.  
  • licenced
  • Community Legend
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

galaxy tablet

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciated.thanks

  • Casual Listener
  • I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciat...
  • GOBLUE80
  • Music Fan
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes