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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118137 Views

27 replies

4 likes

  • 118137 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237841 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237841 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598667 Views

79 replies

3 likes

  • 598667 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491171 Views

581 replies

42 likes

Account
Free
  • 491171 Views
  • 581 replies
  • 42 likes

Data Usage on my Samsung Galaxy S4

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my phone plan. In previous months I can say that it has...

Casual Listener

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my p...

Joe

Community Legend

8609 Views

10 replies

0 likes

Usage
  • 8609 Views
  • 10 replies
  • 0 likes

Offline play lists repeatedly erased

My offline play lists have been erased twice in the last two weeks. I have used Spotify premium for over two years with my offline play lists being erased a few times prior to this occurrence. I wasn't too concerned previously as I was in the UK and ...

Visitor

My offline play lists have been erased twice in the last two weeks. I have used Spotify premium for over two years with my offline play lists being erased a few times prior to this occurrence. I wasn...

user-removed

Not applicable

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Solved!! Notification bar changed size

At first the notification bar widget was two lines tall. Then it switched to one line tall. No clue why. Any ideas?

Gig Goer

At first the notification bar widget was two lines tall. Then it switched to one line tall. No clue why. Any ideas?

Matze

Roadie

1889 Views

1 replies

0 likes

  • 1889 Views
  • 1 replies
  • 0 likes

Synced local tracks not available in Adroid app

I just synced some local tracks to spotify and they show up fine on my PC but in my phone the local tracks are grey and unavailable. I have tried logging in and out a few times and the problem persists. Can anyone help me?

Newbie

I just synced some local tracks to spotify and they show up fine on my PC but in my phone the local tracks are grey and unavailable. I have tried logging in and out a few times and the problem persis...

Joe

Community Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Song information via bluetooth

I am currently using SGS3 and just updated to Android version 4.3. I drive a lot due my work and Spotify has been my best friend during these trips. One of the biggest thing was when I bought my Volvo S60 that includes integrated bluetooth with A2DP ...

Casual Listener

I am currently using SGS3 and just updated to Android version 4.3. I drive a lot due my work and Spotify has been my best friend during these trips. One of the biggest thing was when I bought my Volv...

Matze

Roadie

4672 Views

1 replies

0 likes

  • 4672 Views
  • 1 replies
  • 0 likes

3G data turned off but still being used

Hi. This morning I set several albums to download ie make them offline. I was connected to my WiFi network. I thought it was strange when the third album got stuck at 16% then later I got an email from my telephone provider to say I'd used all my dat...

Regular

Hi. This morning I set several albums to download ie make them offline. I was connected to my WiFi network. I thought it was strange when the third album got stuck at 16% then later I got an email fr...

Joe

Community Legend

4947 Views

11 replies

0 likes

WiFi 3g download offline settings
  • 4947 Views
  • 11 replies
  • 0 likes

Offline playlist will not play

I made a playlist of songs from spotify's database and am trying to play them offline and it will not work. I made it an offline playlist too. Also it has that green download arrow next under the playlist name next to the number of track on the playl...

Visitor

I made a playlist of songs from spotify's database and am trying to play them offline and it will not work. I made it an offline playlist too. Also it has that green download arrow next under th...

Josh

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Solved!! Is my phone compatible with Spotify?

I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP running Android version 4.1.2. I wasn't sure if thi...

Casual Listener

I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP ...

lariwestside

Casual Listener

1286 Views

2 replies

0 likes

  • 1286 Views
  • 2 replies
  • 0 likes

Duplicate playlists after folders created

I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in the folders I created. I'm using Android 4.1.2 runni...

Gig Goer

I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in t...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Solved!! Can the developers fix the bugs before adding new features?!

There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many other phones and they all are full of bugs.Bugs such as...

Regular

There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many othe...

guyalisha

Newbie

2971 Views

14 replies

2 likes

  • 2971 Views
  • 14 replies
  • 2 likes

Audio Effects

I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .

Casual Listener

I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .

Joe

Community Legend

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

BUG: song duration reported in seconds instead of milliseconds

The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track is reported in seconds whereas the docs clearly st...

Casual Listener

The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track...

Taylor

Community Legend

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Spotify not recognized on android phone

I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! Any suggestions ?

Newbie

I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! ...

Peter__

Community Legend

658 Views

1 replies

0 likes

Samsung
  • 658 Views
  • 1 replies
  • 0 likes

Won't sync all songs

Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so. First, why is it not overwriting the first batch, and secondly, it got most of them synched, but then it gave me a warning that it was nearly out...

Newbie

Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so.  First, why is it not overwriting the first batch, and secondly, it got most of them sync...

Peter__

Community Legend

1132 Views

1 replies

0 likes

  • 1132 Views
  • 1 replies
  • 0 likes

Missing push notification and equalizer settings option on HTC One

Hi, I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas? Thx. Mazze

Roadie

Hi,   I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas?   ...

mazze_germany

Roadie

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Collection/Your Music missing

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

Community Legend

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thre...

alesmana

Casual Listener

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Collection and Playlist Menu??

English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal Account i only have "Playlists" without this features... Anybody...

Casual Listener

  English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal ...

jackvickers

Casual Listener

2154 Views

6 replies

0 likes

  • 2154 Views
  • 6 replies
  • 0 likes

No Spotify controls in notification center

Hey there, I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why they don't appear. Any suggestions?

Visitor

Hey there,   I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why the...

user-removed

Not applicable

1079 Views

2 replies

0 likes

  • 1079 Views
  • 2 replies
  • 0 likes

Search doesn't work on my Android and never has!

I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but after I installed it on my new Galaxy 4, it still doesn...

Casual Listener

I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but af...

Joe

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Solved!! How to use Spotify Connect?

Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't even see a speaker symbol in Spotify. Uninstalled an...

Regular

Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't e...

poisike

Roadie

3524 Views

11 replies

0 likes

  • 3524 Views
  • 11 replies
  • 0 likes