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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5384 Views

0 replies

6 likes

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Stream spotify over bluetooth in car

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...

Casual Listener

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...

cshendrix

Newbie

39303 Views

7 replies

6 likes

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Syncing local files asking for premium.

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required' popup, this is the same for all playlists that I tr...

Music Fan

I have used Spotify to sync local files from my PC to android phone (currently Nexus 4) for a while now. However when trying to sync a playlist full of local files today I get the 'Premium Required...

John_Peterson

Regular

5449 Views

54 replies

3 likes

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Spotify does not detect my Android device - updated issue

Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...

Newbie

Well I am now having this problem as well.   I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2.   Spotify ...

Joe

Community Legend

1436 Views

1 replies

1 likes

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HELP!

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!

Visitor

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...

user-removed

Not applicable

414 Views

4 replies

0 likes

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Solved!! Playlist - order of the tracks on android.

Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...

Casual Listener

Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...

Miguana

Casual Listener

1132 Views

4 replies

0 likes

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Spotify on my devices

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...

Newbie

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...

Liam

Community Legend

713 Views

4 replies

0 likes

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Unable to find SD Card to store songs error

0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now

Casual Listener

0.6.4.47 version   Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...

KhoiPond

Casual Listener

790 Views

1 replies

0 likes

android bug
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Re: Musics stops when using google chrome

After searching for a solution for my problem for some days , at last I found this thread. I seem to have the same problem. Since a couple of days my spotify just stopps songs. Sometimes I "only" have to click play again and it goes on, but most time...

Regular

After searching for a solution for my problem for some days , at last I found this thread. I seem to have the same problem.   Since a couple of days my spotify just stopps songs. Sometimes I...

meahtenoha

Spotify

1453 Views

4 replies

0 likes

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Solved!! How to find playlists and subscribe

How do I find playlists like current top 100 songs on Spotify I can't find them anywhere

Casual Listener

How do I find playlists like current top 100 songs on Spotify I can't find them anywhere

davesparks

Casual Listener

42958 Views

7 replies

1 likes

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  • 7 replies
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My phone doesn't recognize my spotify premium!

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have already payed for it, and i can't get it to work, please h...

Casual Listener

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have alrea...

cyann599

Newbie

2013 Views

10 replies

0 likes

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Last.fm not scrobbling

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still nothing. please help

Newbie

Ok so, I type in my login info correctly and nothing happens at all. Yes I checked for the extra space and yes I made sure to press the enter key (Had to download a new keyboard for it) and still not...

niceguydave11

Regular

1714 Views

8 replies

2 likes

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Solved!! spotfy app won't let me get free service

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account becaus its not an option. I need help plz

Newbie

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account...

Adam

Roadie

1142 Views

2 replies

0 likes

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Spotfy app stops playing music mid song and cannot restart music in the app

Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way through the second song, the music stops playing. The pause button...

Music Fan

  Ever sinc I've donwloaded the most recent version of the app to my Sansung Galaxy Nexus, the app has been extremely buggy. Every single time I play music from my phone, about half way throug...

babedmngz

Newbie

5828 Views

6 replies

3 likes

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Solved!! Re: Hello from Spotify - Introduce Yourself

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music. Samsung Galaxy S3 service provider AT&T Please help!

Newbie

Hi, I love Spotify and music, but my android device is using a LOT of data when streaming music.   Samsung Galaxy S3 service provider AT&T   Please help!

LILROSEFIRE

Regular

938 Views

4 replies

0 likes

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Radio Stations

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from happening.

Newbie

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from hap...

362 Views

0 replies

0 likes

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Is there any way to download latest version offline?

Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. Thank You Mikołaj

Composer

Hi,   I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone.   ...

Joe

Community Legend

483 Views

1 replies

0 likes

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how do i view my top tracks on the mobile app (Android)?

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app? Thank You

Newbie

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app?   Thank You

518 Views

0 replies

0 likes

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connection issues

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes. I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue. Firmware is up to date for the phone a...

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and sti...

Joe

Community Legend

472 Views

1 replies

0 likes

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  • 1 replies
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Repeatedly downloading costing me a fortune and using all my broadband allowance

Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded lists on one device. Sometimes it cleans the list two or three times ...

Newbie

Help   My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it.  What is going on, I only have the downloaded l...

Joe

Community Legend

666 Views

3 replies

0 likes

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  • 3 replies
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Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

647 Views

8 replies

0 likes

  • 647 Views
  • 8 replies
  • 0 likes