Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386358 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app wouldn´t charge me for any data for the downloaded tracks. It would be...
Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app woul...
Casual Listener
1081 Views
2 replies
0 likes
Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...
Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...
Community Legend
4638 Views
3 replies
0 likes
I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!
I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!
Community Legend
571 Views
1 replies
0 likes
Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.
Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.
Casual Listener
481 Views
4 replies
0 likes
Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned out to be really low compared with non imported songs. And i a...
Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned ...
Casual Listener
839 Views
4 replies
1 likes
Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...
Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...
Community Legend
364 Views
1 replies
0 likes
Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not using headphones and only the phone speakers. Also works with...
Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not...
Casual Listener
397 Views
2 replies
0 likes
Ill try my best to explain my problem.Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only local files synced or pending and I cant do anything?I ...
Ill try my best to explain my problem. Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only ...
Community Legend
524 Views
1 replies
0 likes
Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My preferences in the Spotify Mobile App AND on all desktop (2 PCs - one Windows ...
Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My pre...
Community Legend
717 Views
3 replies
0 likes
Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had spotify premium for two years and i will cancel my subs...
Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had sp...
Casual Listener
3005 Views
16 replies
0 likes
Dear Spotify CommunityI have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problemOver the last week I have been experiencing sound problems with downloaded playlists. The content is uneven or stutters. It...
Dear Spotify Community I have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problem Over the last week I have been experiencing sound problems with do...
Community Legend
939 Views
6 replies
0 likes
Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having a streaming problem again but according to the web ...
Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having ...
Community Legend
3316 Views
5 replies
2 likes
HelloI've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window?
Hello I've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window? 🙂
Spotify Legend
1377 Views
1 replies
6 likes
Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to use the rocker on the side of the phone to change vo...
Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to u...
Community Legend
756 Views
1 replies
0 likes
Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I can’t listen to 50% of my previously downloaded Spotify playli...
Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I ...
Community Legend
4312 Views
3 replies
0 likes
Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopped as no space left on device' . Even though i have...
Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopp...
Regular
565 Views
4 replies
0 likes
Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened before and didn't surprise me. So, I did as I usually do - log in via fa...
Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened...
Spotify
1228 Views
9 replies
0 likes
I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer to enable the rest to be sync'd. EDIT: Sorry, error in post,...
I bought a premium subscription so I could listen to my playlists on my mobile. Less than half the tracks will sync - apparently my android device has to be connected by wifi to my computer ...
Not applicable
10064 Views
10 replies
5 likes
So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United states Virgin Islands. On my profile screen it won't ...
So I Spotify yesterday and I love it. I'm trying to upgrade my account to premium but every time I get to my credit card screen it's telling me the payment can't be completed. I live in the United st...
Newbie
1981 Views
21 replies
0 likes
I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists, only a few songs download. Otherwise whole albums...
I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists...
Community Legend
665 Views
2 replies
0 likes
