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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209589 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209589 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559034 Views

78 replies

3 likes

  • 559034 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462004 Views

575 replies

39 likes

Account
Free
  • 462004 Views
  • 575 replies
  • 39 likes

Soundless Playback on 4.4.2

I own a Nexus 5 running Android 4.4.2. When playing via BT it often occurs that the playback keeps going, but the sound is gone. BT connection seems stable, the playback seems OK, the volume is correct, but still nothing can be heard. Does anybody ha...

Regular

I own a Nexus 5 running Android 4.4.2.    When playing via BT it often occurs that the playback keeps going, but the sound is gone. BT connection seems stable, the playback seems OK, th...

Klugschwätzer

Regular

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

Solved!! Does the last version (with spotify free) work on old devices with gingerbread?

Hi, I have the chance to buy an old phone with 2.3.6 just to use with spotify, not to use my primary phone battery. The question is: does the latest version with spotify "shuffle" free work on older Android OS? Thanks.

Casual Listener

Hi, I have the chance to buy an old phone with 2.3.6 just to use with spotify, not to use my primary phone battery.   The question is: does the latest version with spotify "shuffle" free wor...

Peter__

Community Legend

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Does Spotify care that non-Facebook users can't share songs from android or iOS?

Empty friends list on iOS and Android apps. Have they even acknowledged this issue? Doesn't seem like it. It's like spotify can't decide if they want to be Twitter or Facebook and they are stuck inbetween with simple things like sharing not working. ...

Casual Listener

Empty friends list on iOS and Android apps.     Have they even acknowledged this issue? Doesn't seem like it.       It's like spotify can't decide if they want to b...

brianSpotify

Casual Listener

794 Views

4 replies

0 likes

  • 794 Views
  • 4 replies
  • 0 likes

No sound on streaming on Nexus 7 (2012)

Since a few days back, I cannot stream any music with the Android Spotify app over wi-fi with my Nexus 7 tablet. I can play downloaded songs (I have the premium service), but when I try to stream a song, there's no sound. Any idea what to do here?

Casual Listener

Since a few days back, I cannot stream any music with the Android Spotify app over wi-fi with my Nexus 7 tablet. I can play downloaded songs (I have the premium service), but when I try to stream a s...

Joern

Casual Listener

1600 Views

4 replies

0 likes

  • 1600 Views
  • 4 replies
  • 0 likes

Copying playlists from Android to Spotify. I’ve pulled out most of my hair….please help me to stop!

Yes, I’m going crazy trying to copy my Android playlists into Spotify. I’ve tried multiple “solutions”, and none of them worked so far. Pleeeeeease, can I get some solid advice? Here are the details. I have about 1,500 tracks/songs allocated to 14 pl...

Newbie

Yes, I’m going crazy trying to copy my Android playlists into Spotify. I’ve tried multiple “solutions”, and none of them worked so far. Pleeeeeease, can I get some solid advice?   Here are t...

Joe

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Lost starred songs

I recently reset and restored my iphone 5 to try to improve battery life, and after restoring, my spotify starred list was no longer available offline...how do I go about syncing these again?

Newbie

I recently reset and restored my iphone 5 to try to improve battery life, and after restoring, my spotify starred list was no longer available offline...how do I go about syncing these again?

Peter__

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

No sound since Android (0.7.4)

I have a premium subscription, for about a year now, and as of the past few days I can't play any songs. The timing bar will move along as if the song is playing but there is no sound. I've deleted the cache, uninstalled/reinstalled the app and nothi...

Regular

I have a premium subscription, for about a year now, and as of the past few days I can't play any songs. The timing bar will move along as if the song is playing but there is no sound. I've deleted t...

svlahakos

Regular

2570 Views

14 replies

0 likes

  • 2570 Views
  • 14 replies
  • 0 likes

Changing Output

Hi all, I have a Nexus 5 and am struggling to work out if you can select whether you want Spotify to play through Bluetooth or Aux. Is there an option to do this that I'm missing? Many thanks.

Casual Listener

Hi all, I have a Nexus 5 and am struggling to work out if you can select whether you want Spotify to play through Bluetooth or Aux.  Is there an option to do this that I'm missing?   ...

TheStageIsOver

Regular

7781 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No sound Samsung Galaxy S4

I'm not getting any sound while streaming. I've even tried reinstalling to no avail. It's something with my account because when I tried on a different devicei got the same results. when I try to skip to a certain part of the track it just restarts s...

Newbie

I'm not getting any sound while streaming. I've even tried reinstalling to no avail. It's something with my account because when I tried on a different devicei got the same results. when I try to sk...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Spotify pauses when I receive a message through hangouts

Spotify pauses for about 2 seconds whenever I receive a message from Google Hangouts. This all happens whenever I am actively using the app. What noticed is that when I turn off notification completely and I receive a message, the music continues to ...

Newbie

Spotify pauses for about 2 seconds whenever I receive a message from Google Hangouts. This all happens whenever I am actively using the app.  What noticed is that when I turn off notification co...

Joe

Community Legend

2017 Views

2 replies

0 likes

  • 2017 Views
  • 2 replies
  • 0 likes

Spotify and the Samsung GalaxyS S3 SIII

Hi,So I've had this problem for months now. I try to download offline playlists on my phone but all I ever see is "Download 0%". It's really annoying. I pay $10 a month to be able to listen to my music offline and I can't even do that on my phone. Ha...

Newbie

Hi, So I've had this problem for months now. I try to download offline playlists on my phone but all I ever see is "Download 0%". It's really annoying. I pay $10 a month to be able to listen to my...

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Unable to move tracks around playlist

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and I am honestly thinking about going to Google Music ...

Casual Listener

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and ...

tstokes

Casual Listener

810 Views

2 replies

1 likes

  • 810 Views
  • 2 replies
  • 1 likes

Partial name search - ex: "jason ald"

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no results". Maybe I'm doing something wrong here?? If...

Newbie

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! New Spotify tablet streaming does not work

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse. UK, Unlimited account, Nexus 7 Tablet.

Casual Listener

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse....

ukmikep

Regular

861 Views

2 replies

0 likes

  • 861 Views
  • 2 replies
  • 0 likes

Spotify Android queue during radio playback

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio What I expected to happen It used to be available to queue during radio sometimes its there but most of the...

Casual Listener

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio   What I expected to happen It used to...

Joe

Community Legend

1382 Views

4 replies

2 likes

Android App
queue
Radio
  • 1382 Views
  • 4 replies
  • 2 likes

Can i download the previous verson?

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Casual Listener

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Joe

Community Legend

1268 Views

5 replies

1 likes

  • 1268 Views
  • 5 replies
  • 1 likes

Solved!! Unable to Download Local Files

Hi all. I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download." The files are definitely there, the playlist is enabled as Available Offline, ...

Casual Listener

Hi all.  I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download."  The files are d...

Smaktat

Casual Listener

1939 Views

1 replies

0 likes

  • 1939 Views
  • 1 replies
  • 0 likes

Songs appear as loading and don't sync

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile device and won't sync.

Casual Listener

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile dev...

Norberces

Casual Listener

821 Views

4 replies

0 likes

  • 821 Views
  • 4 replies
  • 0 likes

Unable to listen to tracks unless downloaded

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop after a couple of tracks yet if I download the track or t...

Casual Listener

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop af...

svlahakos

Regular

1266 Views

8 replies

0 likes

  • 1266 Views
  • 8 replies
  • 0 likes

sound problem spotify for android htc beatsaudio

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Casual Listener

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Joe

Community Legend

5597 Views

15 replies

0 likes

  • 5597 Views
  • 15 replies
  • 0 likes