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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194157 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194157 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535368 Views

78 replies

3 likes

  • 535368 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438697 Views

565 replies

37 likes

Account
Free
  • 438697 Views
  • 565 replies
  • 37 likes

Unable to move tracks around playlist

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and I am honestly thinking about going to Google Music ...

Casual Listener

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and ...

tstokes

Casual Listener

800 Views

2 replies

1 likes

  • 800 Views
  • 2 replies
  • 1 likes

Partial name search - ex: "jason ald"

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no results". Maybe I'm doing something wrong here?? If...

Newbie

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Solved!! New Spotify tablet streaming does not work

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse. UK, Unlimited account, Nexus 7 Tablet.

Casual Listener

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse....

ukmikep

Regular

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

Spotify Android queue during radio playback

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio What I expected to happen It used to be available to queue during radio sometimes its there but most of the...

Casual Listener

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio   What I expected to happen It used to...

Joe

Community Legend

1287 Views

4 replies

2 likes

Android App
queue
Radio
  • 1287 Views
  • 4 replies
  • 2 likes

Can i download the previous verson?

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Casual Listener

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Joe

Community Legend

1210 Views

5 replies

1 likes

  • 1210 Views
  • 5 replies
  • 1 likes

Solved!! Unable to Download Local Files

Hi all. I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download." The files are definitely there, the playlist is enabled as Available Offline, ...

Casual Listener

Hi all.  I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download."  The files are d...

Smaktat

Casual Listener

1885 Views

1 replies

0 likes

  • 1885 Views
  • 1 replies
  • 0 likes

Songs appear as loading and don't sync

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile device and won't sync.

Casual Listener

After trying to sync some new local files to my device that were added to my playlist yesterday all of the local files that I have added over the past 2 months only appear as loading on my mobile dev...

Norberces

Casual Listener

795 Views

4 replies

0 likes

  • 795 Views
  • 4 replies
  • 0 likes

Unable to listen to tracks unless downloaded

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop after a couple of tracks yet if I download the track or t...

Casual Listener

Hi, this is a very recent issue as it's only started in the last few days. I'm unable to listen to any tracks unless I download them into a playlist first, sometimes it will work but will stop af...

svlahakos

Regular

1158 Views

8 replies

0 likes

  • 1158 Views
  • 8 replies
  • 0 likes

sound problem spotify for android htc beatsaudio

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Casual Listener

No sound is produced when trying to play songs, offline and online, local and not, in my android app. Tried to update and reinstall, still not working. Android music app works fine. What up?

Joe

Community Legend

5460 Views

15 replies

0 likes

  • 5460 Views
  • 15 replies
  • 0 likes

Spotify makes volume buttons lag and Spotify does not react to volume changes

(I use Spotify app on Android with a Sony Xperia SP)The last few days I have experienced that when I listen to Spotify and adjust the sound, it comes to a point where Spotify stops responding to sound button and get all the audio feature to lag.I hav...

Casual Listener

(I use Spotify app on Android with a Sony Xperia SP) The last few days I have experienced that when I listen to Spotify and adjust the sound, it comes to a point where Spotify stops responding to ...

Wimboo

Casual Listener

1053 Views

5 replies

0 likes

  • 1053 Views
  • 5 replies
  • 0 likes

Low Quailty Album Art

Is it just me? Or is the album art stretched? Just looks plain ugly on my Nexus 5.

Gig Goer

Is it just me? Or is the album art stretched?  Just looks plain ugly on my Nexus 5.

st3rv1s

Gig Goer

596 Views

3 replies

1 likes

  • 596 Views
  • 3 replies
  • 1 likes

Mobile App needs some serious overhaul

Hi, I've been a Spotify User ever since it was made available in my country, but right now, I'm really tempted to switch to Google Play Music All Access. And the only reason for that is Spotifys Mobile app. Organizing everything through playlists jus...

Casual Listener

Hi, I've been a Spotify User ever since it was made available in my country, but right now, I'm really tempted to switch to Google Play Music All Access. And the only reason for that is Spotifys ...

Joe

Community Legend

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Equalizer sounds HORRIBLE after and update. What happened?

Hello guys, Has anyone noticed that after an update that the Spotify Equalizer sounds horrible. It sounds so bad now that I can't even use it. It really compresses the music a lot now. My god what happened? I loved using the EQ because I listen to sp...

Casual Listener

Hello guys,   Has anyone noticed that after an update that the Spotify Equalizer sounds horrible. It sounds so bad now that I can't even use it. It really compresses the music a lot now. My ...

sbaker1992

Newbie

1923 Views

1 replies

1 likes

  • 1923 Views
  • 1 replies
  • 1 likes

How to stop 48 hour trial?

I have got a new smartphone and installed spotify and the 48 hr trial startet automatically. But i need to connect spotify with my mobile provider in order to get the regular spotify premium account provided by my mobile contract. The provider told m...

Visitor

I have got a new smartphone and installed spotify and the 48 hr trial startet automatically. But i need to connect spotify with my mobile provider in order to get the regular spotify premium account ...

user-removed

Not applicable

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Spotify desyncs continuously

I have a premium account I use on 2 devices, my ASUS Fonepad phablet and my Windows 8 laptop. I have songs saved to both, but the Android app keeps desyncing my songs repeatedly saying i have synced with more than 3 devices, but i only have 2.whats u...

Casual Listener

I have a premium account I use on 2 devices,  my ASUS Fonepad phablet and my Windows 8 laptop. I have songs saved to both, but the Android app keeps desyncing my songs repeatedly saying i have s...

Joe

Community Legend

1933 Views

5 replies

0 likes

  • 1933 Views
  • 5 replies
  • 0 likes

Possible Bugs: Track Data not updating via AVRCP or Lockscreen (sometimes)

Spotify Version: 0.7.4.606.gd2ce8b10 Android Version: 4.4.1 Can someone else confirm if they've noticed this? On the lockscreen or on a bluetooth receiver using AVRCP the currently playing track data is displayed. Sometimes when the track changes thi...

Community Legend

Spotify Version: 0.7.4.606.gd2ce8b10 Android Version: 4.4.1   Can someone else confirm if they've noticed this?   On the lockscreen or on a bluetooth receiver using AVRCP the curr...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Undownloaded playlist after update

Hi there, I am a premium user and I have been always very satisfied with everything spotify has to offer. Now, last night I had an update and after that all my downloaded playlists became undownloaded. I am a sailor and therefore do not have the oppo...

Newbie

Hi there,   I am a premium user and I have been always very satisfied with everything spotify has to offer. Now, last night I had an update and after that all my downloaded playlists becam...

Peter__

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Mobile Spotify .apk is out of date

The up to date version on the Play Store is 0.7.4, but I can only get the mobile website version, which is still stuck on 0.7.2. Very frustrating

Roadie

The up to date version on the Play Store is 0.7.4, but I can only get the mobile website version, which is still stuck on 0.7.2. Very frustrating 

Peter__

Community Legend

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes

Option to sync playlists via USB for Android?!

This would be greatly appreciated. Why can only Apple users do this? It seems much easier, in my opinion. Sometimes my phone won't show up under Devices even if I've got the app open and my PC and phone both connected to the same network. So, I'd lov...

Regular

This would be greatly appreciated. Why can only Apple users do this? It seems much easier, in my opinion. Sometimes my phone won't show up under Devices even if I've got the app open and my PC and ph...

Peter__

Community Legend

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

Solved!! Latest version white screen, no login, no playlists, no search, nothing

Every since the latest patch, I have been completely unable to use Spotify on my Galaxy S3. I open the ap, and get the black bar at the top with the menu option in the top left corner and Spotify next to it. No option to log in, nothing. When I selec...

Gig Goer

Every since the latest patch, I have been completely unable to use Spotify on my Galaxy S3.  I open the ap, and get the black bar at the top with the menu option in the top left corner and Spoti...

msmsmak

Regular

17143 Views

78 replies

1 likes

  • 17143 Views
  • 78 replies
  • 1 likes