Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857449 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857449 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21593 Views
  • 3 replies
  • 0 likes
  • 21593 Views
  • 3 replies
  • 0 likes

Sound bottoms out on Android

With some recent update of Spotify there is now a problem with the sound both on by Nexus 7 tablet running Jellybean and my Samsung Galaxy SII. I don't lose the sound, but at random point while playing songs -- sometimes in the middle of the first so...

  • Regular
  • With some recent update of Spotify there is now a problem with the sound both on by Nexus 7 tablet running Jellybean and my Samsung Galaxy SII.   I don't lose the sound, but at random point ...
  • johnnybilo
  • Regular
  • 471 Views
  • 10 replies
  • 0 likes
  • 471 Views
  • 10 replies
  • 0 likes

Solved!! Buzzing noise between tracks (HTC Wildfire - 2.3.7)

Hi guys I'm running the preview version of Spotify but I had the same issue with the last release. I get a really irritating buzzing noise both between tracks, and when the connection drops out. I have an HTC Wildfire (ironically called Buzz in the U...

  • Visitor
  • Hi guys   I'm running the preview version of Spotify but I had the same issue with the last release.   I get a really irritating buzzing noise both between tracks, and when the connecti...
  • el_Cii
  • Regular
  • 1082 Views
  • 5 replies
  • 0 likes
  • 1082 Views
  • 5 replies
  • 0 likes

Interface, general suggestion

Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music app on my Evo. Instead of just a big list in order o...

  • Newbie
  • Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music a...
  • neo-x
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Connecting a tablet to an amplifier

As a possible alternative to a Philips Streamium, Squeezebox or other dedicated piece of hardware such as Sonos, I am thinking about connecting a Android Tablet to my amplifier. It would run Spotify, a Internet radio app or a DLNA player app. Questio...

  • Music Fan
  • As a possible alternative to a Philips Streamium, Squeezebox or other dedicated piece of hardware such as Sonos, I am thinking about connecting a Android Tablet to my amplifier. It would run Spotify,...
  • David
  • Spotify Legend
  • 6967 Views
  • 3 replies
  • 0 likes
  • 6967 Views
  • 3 replies
  • 0 likes

Music just stops

I've read the various threads already pertaining to this issue and a few of them state that the problem was solved when a new update came out but i still have the same issue. I have a Droid PRO using Verizon wireless, the music will just stop whether...

  • Casual Listener
  • I've read the various threads already pertaining to this issue and a few of them state that the problem was solved when a new update came out but i still have the same issue. I have a Droid PRO using...
  • Peter__
  • Community Legend
  • 411 Views
  • 4 replies
  • 0 likes
  • 411 Views
  • 4 replies
  • 0 likes

paiment

hey i have paid for spotify premium, but i can not use it. why ??? Niklas Mathiesen

  • Newbie
  • hey   i have paid for spotify premium, but i can not use it.  why ???   Niklas Mathiesen
  • neo-x
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Overseas Android APK link - help!

Hi, I have a premium spotify account in the US but my Galaxy S3 had to be reset and now Google Play refuses to let me download Spotify. It worked fine before the install.. Could someone tell me the APK link I need to use grab the current app? Many Th...

  • Casual Listener
  • Hi,    I have a premium spotify account in the US but my Galaxy S3 had to be reset and now Google Play refuses to let me download Spotify. It worked fine before the install..  &n...
  • neo-x
  • Community Legend
  • 1596 Views
  • 3 replies
  • 0 likes
  • 1596 Views
  • 3 replies
  • 0 likes

New phone constantly loops login

Description I start spotify mobile and click log in with facebook. It loads the same blank facebook page over and over. I am signed into facebook through the facebook app, browser, chrome browser and my accounts. What are the steps you took to get to...

  • Newbie
  • Description I start spotify mobile and click log in with facebook. It loads the same blank facebook page over and over. I am signed into facebook through the facebook app, browser, chrome browser a...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Album article/ details missing in Android, not iOs!

I like to read about an album in Spotify, and I used to do that when I owned an iPod, but in Android, there is no article or info in album view. Is there a way to make the information appear, or is that a missing feature? It is also missing from my W...

  • Casual Listener
  • I like to read about an album in Spotify, and I used to do that when I owned an iPod, but in Android, there is no article or info in album view. Is there a way to make the information appear, or is t...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Future updates - Galaxy S3

Hello and thank you for a wunderful app. I have a question for you. I recently bought Samsung Galaxy S3 and it is a great phone. The phone comes with alot of nice functions and some of them only works if the app supports it. The phone has a function ...

  • Newbie
  • Hello and thank you for a wunderful app.    I have a question for you. I recently bought Samsung Galaxy S3 and it is a great phone. The phone comes with alot of nice functions and some ...
  • neo-x
  • Community Legend
  • 3072 Views
  • 10 replies
  • 0 likes
  • 3072 Views
  • 10 replies
  • 0 likes

Re: HTC Evo V - Trouble with Downloading Playlist

Dear Spotify Community, I've scanned the boards and seen that some other posts refer to playlist downloading problems for HTC Evo V users. There have also been general complaints about the app's functionality on the EVO V. I'm writing to join the cho...

  • Visitor
  • Dear Spotify Community,   I've scanned the boards and seen that some other posts refer to playlist downloading problems for HTC Evo V users.  There have also been general complaints abo...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Solved!! New app will not install on a brand new HTC One V - please help!

I've just purchased a new HTC One V and having set up the phone the first app I downloaded was Spotify. I was told it had sucessfully installed, but on opening the app I was faced with just a blank screen with a black bar along the top. I uninstalled...

  • Casual Listener
  • I've just purchased a new HTC One V and having set up the phone the first app I downloaded was Spotify. I was told it had sucessfully installed, but on opening the app I was faced with just a blank s...
  • Halvorht
  • Casual Listener
  • 3293 Views
  • 6 replies
  • 0 likes
  • 3293 Views
  • 6 replies
  • 0 likes

Solved!! Unsupported Phone

Hello, i can't download Spotify mobile app from Market, any chance to get .apk? HUAWEI Ascend y200, rooted, custom ROM & kernel; 2.3.6

  • Casual Listener
  • Hello, i can't download Spotify mobile app from Market, any chance to get .apk?   HUAWEI Ascend y200, rooted, custom ROM & kernel; 2.3.6
  • David
  • Spotify Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Samsung Infuse: Spotify always offline

I am a Plus subscriber, and I cannot listen to the radio on my phone. WiFi and 4G are working fine, but Spotify decided one day to go offline and stay offline forever. Clearing cache, install and uninstall, changing password, and all settings didn't ...

  • Casual Listener
  • I am a Plus subscriber, and I cannot listen to the radio on my phone.  WiFi and 4G are working fine, but Spotify decided one day to go offline and stay offline forever.  Clearing cache, ins...
  • Rocio
  • Spotify Legend
  • 1087 Views
  • 10 replies
  • 0 likes
  • 1087 Views
  • 10 replies
  • 0 likes

Spotify pauses the music automaticly on Galaxy SIII (online and offline mode)

Hi, the subject says it. When I play music on my S3, the music stops automatticly. It is quitte annoying, after playing 1 or 2 songs it stops middle of the song. I really got irritated of it. THe music stops playing also in Offline mode. I just have ...

  • Casual Listener
  • Hi, the subject says it.   When I play music on my S3, the music stops automatticly. It is quitte annoying, after playing 1 or 2 songs it stops middle of the song. I really got irritated of ...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

App says its playing when its not.

I think basically due to lack of signal it's struggling to get the data however the app says it is actually playing. As there doesn't seem to be a close application option ending the task or rebooting the phone seems to sort it out. If it can't play ...

  • Gig Goer
  • I think basically due to lack of signal it's struggling to get the data however the app says it is actually playing. As there doesn't seem to be a close application option ending the task or rebooti...
  • jeproject
  • Gig Goer
  • 390 Views
  • 7 replies
  • 0 likes
  • 390 Views
  • 7 replies
  • 0 likes

1118578

Hallo seid heute kann ich mich mit meinen Samsung galaxy s3 nicht mehr per facebook anmelden! Es wird mir jedesmal die Fehlermeldung 1118578 angezeigt! Hab es schon mit einer neu Installation probiert aber trotzdem das gleiche! Kann mir wer helfen??

  • Newbie
  • Hallo seid heute kann ich mich mit meinen Samsung galaxy s3 nicht mehr per facebook anmelden! Es wird mir jedesmal die Fehlermeldung 1118578 angezeigt! Hab es schon mit einer neu Installation probi...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Droid free trial?

Hi.When I downloaded Spotify Mobile it gave me a 48 hour premium trial right away, I was wondering, on my Droid Incredible do I still get to listen for free? ( after the trial is up ) w/ out paying for spotify premium? I need to know by Tuesday. Than...

  • Casual Listener
  • Hi. When I downloaded Spotify Mobile it gave me a 48 hour premium trial right away, I was wondering, on my Droid Incredible do I still get to listen for free? ( after the trial is up ) w/ out paying...
  • Sam
  • Spotify
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes