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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847035 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847035 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16163 Views
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  • 16163 Views
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New Android Preview and ALAC

Now that the Apple Lossless Audio Codec (ALAC) has been open-sourced (source code available at http://alac.macosforge.org/), I'd really like to see the ability to play these files added to the Android preview while it's still in development, especial...

  • Music Fan
  • Now that the Apple Lossless Audio Codec (ALAC) has been open-sourced (source code available at http://alac.macosforge.org/), I'd really like to see the ability to play these files added to the Androi...
  • alexh3791
  • Music Fan
  • 1386 Views
  • 3 replies
  • 5 likes
  • 1386 Views
  • 3 replies
  • 5 likes

Solved!! Any chance to get 320 kbps OGG on Android in the near future?

First of all, Sorry for my english. I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android. I like to listen the music as good as I can and I have a Hi-End portable equipment (Ety...

  • Regular
  • First of all, Sorry for my english.   I´m a premium user from Spain and I really enjoyed Spotify premium for more than a year and a half, on PC and also on Android.   I like to listen t...
  • alexh3791
  • Music Fan
  • 2302 Views
  • 10 replies
  • 3 likes
  • 2302 Views
  • 10 replies
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Inconsistent scrolling smoothness in beta app

After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus. If I first open the app into the playlists screen, the scrolling...

  • Regular
  • After hearing reports of "buttery smooth" scrolling in the new beta app, I'm noticing some major quirks and inconsistencies with the smoothness of the scrolling on a 4.0.4 Galaxy Nexus.   ...
  • paulsl
  • Regular
  • 503 Views
  • 4 replies
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  • 503 Views
  • 4 replies
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Bsta bugs so far - skyrocket leaked ics rom

So far I love the minimalistic new gui!Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then another without crashing. Or close out of the app and goto a...

  • Regular
  • So far I love the minimalistic new gui! Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then anoth...
  • 348 Views
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  • 348 Views
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Solved!! App on Ice Cream Sandwich isn't working

Hi guys, What's being done to resolve the problem of the Android app crashing every time it tries to open on Androids running on Ice cream Sandwich? Android Market is full of reports of this: https://market.android.com/details?id=com.spotify.mobile.a...

  • Newbie
  • Hi guys,   What's being done to resolve the problem of the Android app crashing every time it tries to open on Androids running on Ice cream Sandwich? Android Market is full of reports of this...
  • goosedude
  • Casual Listener
  • 8125 Views
  • 22 replies
  • 9 likes
  • 8125 Views
  • 22 replies
  • 9 likes

Spotify ICS Beta + car bluetooth phonecall fail

When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.

  • Regular
  • When making and receiving calls, the music should pause, right? I have a galaxy nexus, and when I make a call the music continues "inside" the call, but in "call" quality, very strange.
  • 577 Views
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  • 577 Views
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Solved!! Looking at new smartphone for Spotify

I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I have a Spotify premium account so I want to take advan...

  • Music Fan
  • I am looking to purchase a new smartphone probably the Sony Ericsson xperia mini, this is because I can update the android software to version 4.0 (ICS), and it is cheap. Another reason is that I hav...
  • licenced
  • Community Legend
  • 1008 Views
  • 3 replies
  • 0 likes
  • 1008 Views
  • 3 replies
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Solved!! Spotify Update for Android (beta)

Just had to say that this is one awesome upgrade. Corrected all my previous issues with offiline mode and syncing up my music. It's still in beta but here is the link ANDROID SPOTIFY UPDATE

  • Casual Listener
  • Just had to say that this is one awesome upgrade.   Corrected all my previous issues with offiline mode and syncing up my music.  It's still in beta but here is the link   &nbsp...
  • sts_fin
  • Casual Listener
  • 5260 Views
  • 10 replies
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  • 5260 Views
  • 10 replies
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Time running out for Spotify?

So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been in software development for over 30 years and am s...

  • Casual Listener
  • So after a long wait, Spotify finally release a new beta for android and guess what? It won't work on WiFi only devices (e.g. tablets without 3g phone chips and presumably media players). I have been...
  • mbrickman
  • Casual Listener
  • 658 Views
  • 3 replies
  • 0 likes
  • 658 Views
  • 3 replies
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Solved!! Spotify Android app crashing after going online

Hi, I am currently having problems with my Android app crashing. I've been running Spotify for a couple of years with Premium subscription for at least a year. I recently changed from Iphone 3G to Samsung Galaxy SII and this worked out fine in the be...

  • Casual Listener
  • Hi,   I am currently having problems with my Android app crashing. I've been running Spotify for a couple of years with Premium subscription for at least a year. I recently changed from Iphone...
  • wembe
  • Casual Listener
  • 2736 Views
  • 10 replies
  • 1 likes
  • 2736 Views
  • 10 replies
  • 1 likes

Spotify preview background service is not always stopped properly

Spotify 0.5.0.972.g8fe0a0d2 What is the logic for when the background service is stopped? Is there a timeout or some other criteria? I've seen it get stopped properly, gone from the Running tab in Settings -> Apps. But currently the service has been ...

  • Regular
  • Spotify 0.5.0.972.g8fe0a0d2   What is the logic for when the background service is stopped? Is there a timeout or some other criteria?    I've seen it get stopped properly, gone fr...
  • appel_
  • Regular
  • 471 Views
  • 2 replies
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  • 471 Views
  • 2 replies
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text size

Text size in beta is small

  • Newbie
  • Text size in beta is small
  • 388 Views
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  • 388 Views
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Solved!! bug?

Hi, whenever i go to log in to my spotify account using my S2 it just crashes when it goes " online" but when i use my friends details it doesnt crash and works perfectly.. any ideas how to fix this? reply fast : )

  • Casual Listener
  • Hi, whenever i go to log in to my spotify account using my S2 it just crashes when it goes " online" but when i use my friends details it doesnt crash and works perfectly..      any...
  • licenced
  • Community Legend
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
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Solved!! Spotify reading wrong the free space for the sdcard in my Galaxy Nexus LTE

The old and new app reports that my sdcard is full, but it's not. It has 25 gigs free, when I use my PC program it also shows that the sdcard is full, so I cannot download the music for offline. Thanks have a nice day.

  • Regular
  • The old and new app reports that my sdcard is full, but it's not.  It has 25 gigs free, when I use my PC program it also shows that the sdcard is full, so I cannot download the music for offline...
  • thehulkk
  • Regular
  • 782 Views
  • 7 replies
  • 0 likes
  • 782 Views
  • 7 replies
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Solved!! Downloading a playlist on Android causes Spotify to think it's offline forever

I've been using Spotify on my Andriod tablet (running Android 4.0.3) for some time now, and it's been great, mostly. I really like the improvements in the new version, but my one outstanding issue with the old version is still not resolved. Very simp...

  • Regular
  • I've been using Spotify on my Andriod tablet (running Android 4.0.3) for some time now, and it's been great, mostly.  I really like the improvements in the new version, but my one outstanding is...
  • M25
  • Regular
  • 1688 Views
  • 1 replies
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  • 1688 Views
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Bug Report: Play Queue is Backwards

Hi, I'm seeing a problem where the play queue appears to work backwards on Android. Steps to reproduce:1. Start playing a song. Let's call thsi "song 1"2. Add a song to the play queue. We'll call this "song 2."3. Queue another song, "song 3." I expec...

  • Casual Listener
  • Hi, I'm seeing a problem where the play queue appears to work backwards on Android.   Steps to reproduce: 1. Start playing a song. Let's call thsi "song 1" 2. Add a song to the play queue. W...
  • dimfeld
  • Casual Listener
  • 2485 Views
  • 4 replies
  • 4 likes
  • 2485 Views
  • 4 replies
  • 4 likes

Beta release - all playlists empty

Just installed the beta on both my ics stock rom Galaxy S2 and my ics AOKP rom Galaxy tab 8.9 and on both devices if I click on a playlist, It opens up with zero tracks shown (even though the playlist screen shows a count of the tracks). As I can't s...

  • Casual Listener
  • Just installed the beta on both my ics stock rom Galaxy S2 and my ics AOKP rom Galaxy tab 8.9 and on both devices if I click on a playlist, It opens up with zero tracks shown (even though the playlis...
  • mbrickman
  • Casual Listener
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
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Solved!! Last client update was november 2011

Hello, I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**. It's hellishly slow. When someone sends an album or a playlist to my inbox, I can"t access it from my phone (single tracks only). Th...

  • Roadie
  • Hello,   I've asked around (facebook, twitter) and nobody answered me. The Android client is a real piece of **bleep**.  It's hellishly slow. When someone sends an album or a playlist to...
  • maxh2003
  • Regular
  • 6744 Views
  • 187 replies
  • 35 likes
  • 6744 Views
  • 187 replies
  • 35 likes

Solved!! New Android preview giving issues on ICS

I'm trying to download this app, and I've followed the directions exactly, multiple times, and keep getting the error "ROM is not supported" Anyone know how to get around this?

  • Casual Listener
  • I'm trying to download this app, and I've followed the directions exactly, multiple times, and keep getting the error "ROM is not supported"   Anyone know how to get around this?
  • Equizotic
  • Casual Listener
  • 740 Views
  • 5 replies
  • 0 likes
  • 740 Views
  • 5 replies
  • 0 likes