Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hola! Tengo Spotify Premium e intento conectar el móbil en el coche, con cable USB y /o con Bluetooth, pero no se escucha la música. Tengo un Samsung Galaxy Mini y un Nissan Qashqai. Si alguien sabe como puedo hacer para escuchar el Spotify en el coc...
Hola! Tengo Spotify Premium e intento conectar el móbil en el coche, con cable USB y /o con Bluetooth, pero no se escucha la música. Tengo un Samsung Galaxy Mini y un Nissan Qashqai. Si alguien sabe ...
1311 Views
0 replies
0 likes
Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrutar de él. My spotify application has stopped workin...
Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrut...
Community Legend
1317 Views
3 replies
1 likes
Recently I've had many issues with song audio "Skipping" ( much like a scratched CD would sound). I have full 4G service and Spotify is the only app running on my phone so there should be no issues from a Hardware or Network angle. Also, other stream...
Recently I've had many issues with song audio "Skipping" ( much like a scratched CD would sound). I have full 4G service and Spotify is the only app running on my phone so there should be ...
Casual Listener
1145 Views
6 replies
0 likes
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
When sorting a playlist by recently added, and then change to a new playlist and then go back. The app has gone back to default sorting. Need to fix that, so the app remember your settings.
Casual Listener
1168 Views
4 replies
6 likes
hi guys this subject has been exhaustively covered before (tens thousands views), i am not the first nor the last it seems... I seriously consider to shift all my playlists from spotify into a competitor's platform because they do it and spotify is n...
hi guys this subject has been exhaustively covered before (tens thousands views), i am not the first nor the last it seems... I seriously consider to shift all my playlists from...
Community Legend
543 Views
1 replies
0 likes
Have had xperia T for a few weeks now. Spotify (I'm a premium user) has been 'problematic' let's say since I got the new phone (had no probs on old phone). It starts itself when I boot up the phone (I can't work out how to stop this). More importantl...
Have had xperia T for a few weeks now. Spotify (I'm a premium user) has been 'problematic' let's say since I got the new phone (had no probs on old phone). It starts itself when I boot up the phone (...
Community Legend
635 Views
1 replies
0 likes
I have an Android phone (Nexus One) with Spotify installed. I am now trying to install on a new Android tablet but PlayStore says already installed. Can someone help me with this pls?
I have an Android phone (Nexus One) with Spotify installed. I am now trying to install on a new Android tablet but PlayStore says already installed. Can someone help me with thi...
Community Legend
2419 Views
3 replies
0 likes
Hi there.Next week I'm going on holiday to Greece for two weeks (I live in the Netherlands). When I will be there I will listen to lots of music too, via my Spotify app on my Android device. The problem is, I won't have internet.. Yes I will have, bu...
Hi there. Next week I'm going on holiday to Greece for two weeks (I live in the Netherlands). When I will be there I will listen to lots of music too, via my Spotify app on my Android device. The ...
Roadie
603 Views
2 replies
0 likes
I have a Samsung Galaxy express, and for some reason the audio from the Spotify app doesn't always output to the attached earphones. All other audios (telephone, e-mail notifications, radio apps etc) always work through the headphones, but for some r...
I have a Samsung Galaxy express, and for some reason the audio from the Spotify app doesn't always output to the attached earphones. All other audios (telephone, e-mail notifications, radio apps...
Not applicable
9730 Views
6 replies
0 likes
I accidentally hit Thumbs Down button and want to change that to Thumbs Up any way to change this? I can see post about this that is 1 year old, but no solution. So any news on this? /Lars
I accidentally hit Thumbs Down button and want to change that to Thumbs Up any way to change this? I can see post about this that is 1 year old, but no solution. So any news on this? &nb...
Community Legend
808 Views
1 replies
0 likes
I play Spotify in my Ford Focus via bluetooth and I notice that the audio has minor crackling and popping in spots. I download the playlist software in 320 kbs. I don't notice the audio issue when streaming other apps like podcasts and I've tried usi...
I play Spotify in my Ford Focus via bluetooth and I notice that the audio has minor crackling and popping in spots. I download the playlist software in 320 kbs. I don't notice the audio issue whe...
1446 Views
0 replies
1 likes
Having a problem with current android app version where when I pause playback, go into work, then try to resume later after work Spotify fails to reload properly. I end up with just the last playing track showing, but the forward/back buttons are gre...
Having a problem with current android app version where when I pause playback, go into work, then try to resume later after work Spotify fails to reload properly. I end up with just the last playing ...
Community Legend
874 Views
1 replies
0 likes
I have a Samsung galaxy s2, and I can´t listen to music in offline mode. I can´t even download the playlist to offline mode. According to all the other android phones nad internet sites there should be a "tab to press" that sais "available in offline...
I have a Samsung galaxy s2, and I can´t listen to music in offline mode. I can´t even download the playlist to offline mode. According to all the other android phones nad internet sites there should ...
Community Legend
920 Views
5 replies
0 likes
I recently bought premium on my phone. It doesn't show that I have premium yet. How long does this take?!?! I even tried uninstalling, and installing it again. Please help
I recently bought premium on my phone. It doesn't show that I have premium yet. How long does this take?!?! I even tried uninstalling, and installing it again. Please help
Community Legend
526 Views
1 replies
0 likes
Hey All! I have a premium subsciption and love the app/service. In fact, I use it ALL THE TIME on my phone and it's worked out flawlessly. Recently, when I would sync my device with playlists, a weird thing happens. Some tracks on my playlists play f...
Hey All! I have a premium subsciption and love the app/service. In fact, I use it ALL THE TIME on my phone and it's worked out flawlessly. Recently, when I would sync my device with playlists...
Community Legend
1014 Views
3 replies
0 likes
Hello all, I am in desperate need of help! I'm really enjoying my spotify experience thus far. Unfortunately, I am currently only able to access my spotify account through facebook. I'd like to bypass all the facebook login as I am deactivating the f...
Hello all, I am in desperate need of help! I'm really enjoying my spotify experience thus far. Unfortunately, I am currently only able to access my spotify account through...
Community Legend
604 Views
1 replies
0 likes
HiI am fairly new to spotify. Is there any way to transfer playlists from my pc to an sd card so that I can play the tracks through my car?Thanks
Hi I am fairly new to spotify. Is there any way to transfer playlists from my pc to an sd card so that I can play the tracks through my car? Thanks
Casual Listener
1443 Views
2 replies
0 likes
I have an Android phone and I'm trying to sync my computer playlist to my phone. I looked in the forums and I don't understand the discussion about entering numbers in the router. That might be my issue but I don't know what to do with the router. Pl...
I have an Android phone and I'm trying to sync my computer playlist to my phone. I looked in the forums and I don't understand the discussion about entering numbers in the router. That might be my is...
Casual Listener
915 Views
6 replies
0 likes
Hi, I have a premium account but I can't syncronize spotify with my android mobile. When I try to enter on the phone with my account (in Italy), the mobile says "You tried the access from another country", Spotify doesn't start, and my wifi goes craz...
Hi, I have a premium account but I can't syncronize spotify with my android mobile. When I try to enter on the phone with my account (in Italy), the mobile says "You tried the access from another c...
Community Legend
636 Views
3 replies
0 likes
Hi, I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's empty. The only way I can play a song each morning is to enable...
Hi, I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's e...
Casual Listener
1544 Views
13 replies
0 likes
