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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
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  • 20421 Views
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Solved!! Ready to cancel my subscription - Unable to sync music from home computer to Evo

I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is very frustrating that I am paying for a service bu...

  • Casual Listener
  • I have only been able to sync music to my phone a few times. I now have music pending and nothing is syncing to my phone. I bought an Sd card for more storage ,as that was the problem at first. It is...
  • Ang6107
  • Casual Listener
  • 1088 Views
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  • 1088 Views
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Spotify on PC doesnt find my Android

Hello. When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI.Now, im not trying to sync my playlists, but my local files. I have the latest version, my PC is on a Wire and my phone is on Wirele...

  • Newbie
  • Hello.   When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI. Now, im not trying to sync my playlists, but my local files. I have ...
  • Goodman
  • Spotify Legend
  • 1657 Views
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  • 1657 Views
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Spotify won't stream to Last.FM

Hi, I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong username or password but I have checked and edited it 10 times now a...

  • Casual Listener
  • Hi,   I have installed Spotify on my new Samsung Galaxy S3 and my question is now why it won't stream to my Last.Fm page? It keeps saying that 'authentication failed' because of wrong user...
  • licenced
  • Community Legend
  • 368 Views
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  • 368 Views
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no sound at all for my htc hero s

Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it doesnt matter if its the first song or not i have abso...

  • Casual Listener
  • Hi everyone, Just having some poblems with spotify...ive installed, removed, reinstalled, changed my streaming use extreme actually i tried all three settings.... ive taken out the battery and it d...
  • solarryis
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  • 376 Views
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  • 376 Views
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android (samsung galaxy siii) won't go past login screen

Hi, I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all. I have searched for fixes and have tried checking for a space after my user name (there isn't one) and dow...

  • Casual Listener
  • Hi,   I am a spotify premium user and I uninstalled spotify on my android as it was permanently offline. when i reinstalled i can't login at all.   I have searched for fixes and&nbs...
  • David
  • Spotify Legend
  • 3083 Views
  • 9 replies
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  • 3083 Views
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The Android app is TERRIBLE!!!

Dear Spotify staff, I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better... My question is; can we see a update in the near future that solves all these bugs and ...

  • Regular
  • Dear Spotify staff,   I hope you noticed, but the Android app is extremely buggy and terrible in terms of settings and such, the iPhone app seems to be way better...   My question is; c...
  • neo-x
  • Community Legend
  • 1065 Views
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  • 1065 Views
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Solved!! Spotify will not open

I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the top left corner, but it does nothing whe you push it...

  • Casual Listener
  • I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the t...
  • neo-x
  • Community Legend
  • 1280 Views
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  • 1280 Views
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**** Android app users, take action! -- here's how... ****

Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions: 1.) File a report with the Better Business Bureau -- many reports have al...

  • Roadie
  • Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions:   1.) File a ...
  • neo-x
  • Community Legend
  • 1367 Views
  • 37 replies
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  • 1367 Views
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Solved!! Transfer offline playlist from one android device to another?

Hi! I have bought a Dynavin system in my car with android. I have downloaded spotify, but I have some problems. My 3G modem is really bad, so I cant download offline playlist from it. And Wifi won't work. Therefore I was wondering if it's possible to...

  • Casual Listener
  • Hi!   I have bought a Dynavin system in my car with android. I have downloaded spotify, but I have some problems. My 3G modem is really bad, so I cant download offline playlist from it. And ...
  • NarreN92
  • Casual Listener
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  • 1996 Views
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Solved!! Login issue.

Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login!I got my spotify account using my facebook and therefor never got to choose a username. I can't login in using my email on my cell and I can...

  • Casual Listener
  • Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login! I got my spotify account using my facebook and therefor never got to choose a usernam...
  • miltonc
  • Casual Listener
  • 1517 Views
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  • 1517 Views
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I CANT REMOVE STARRED TRACKS FROM MY MOBILE!!

help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It just stays there and after a couple of seconds its st...

  • Newbie
  • help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It ...
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  • 516 Views
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spotify starts on a white screen

The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling... but continue not working. Somebody has another s...

  • Newbie
  • The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling....
  • NarreN92
  • Casual Listener
  • 1098 Views
  • 1 replies
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  • 1098 Views
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Spotify rebooting Galaxy S2 when playing offline and connected to car via Bluetooth

Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes. What are the steps you took to get to the error/issue? Open Spotify on phone and play offlin...

  • Newbie
  • Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes.   What are the steps you took ...
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  • 382 Views
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Clicking sound at end of playlist

At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears. This noise continues until I start a new song or exit Spotify . Anyone have any idea what this is about and how to make it stop...

  • Regular
  • At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears.  This noise continues  until I start a new song or exit Spotify ....
  • darkfiber
  • Newbie
  • 478 Views
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  • 478 Views
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Solved!! Offline playlists not syncing? Please come in here.

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. To report not being able to sync playlists stay here and rep...

  • Spotify Legend
  • Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. &nbsp...
  • licenced
  • Community Legend
  • 149469 Views
  • 61 replies
  • 4 likes
  • 149469 Views
  • 61 replies
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m4a tracks will not play on my Galaxy Nexus

Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus. This pretty much renders the Android Spotify app useless, ...

  • Regular
  • Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus.  T...
  • csparks75
  • Regular
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  • 5401 Views
  • 8 replies
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Spotify premium

Moved to the appropriate section (Accounts,..)

  • Spotify Legend
  • Moved to the appropriate section (Accounts,..)
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Solved!! How do I unsubscribe from a playlist?

I accidentally subscribed to a playlist.. how on earth do I unsubscribe?? I can't see any options or details on how to do this. The mobile app is extremely frustrating to use!

  • Casual Listener
  • I accidentally subscribed to a playlist.. how on earth do I unsubscribe??  I can't see any options or details on how to do this.  The mobile app is extremely frustrating to use!
  • Talsit
  • Casual Listener
  • 2295 Views
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  • 2295 Views
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Cannot view new Playlists using Android Device after I've created Playlists with a desktop/laptop

Hello. I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Playlist or as their own Playlist. Android users have to down...

  • Newbie
  • Hello.  I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Play...
  • 279 Views
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  • 279 Views
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Unable to sync Andrdoid with Spotify

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and therefore will be receiving a cancellation in the not t...

  • Newbie
  • The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and ther...
  • licenced
  • Community Legend
  • 207 Views
  • 1 replies
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  • 207 Views
  • 1 replies
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