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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846784 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846784 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16050 Views
  • 3 replies
  • 0 likes
  • 16050 Views
  • 3 replies
  • 0 likes

Solved!! Going online crashes my android client.

Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to flight mode. But I am unable to connect and have the...

  • Newbie
  • Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to f...
  • licenced
  • Community Legend
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

TROUBLE WITH SAMSUNG GALAXY NEXUS ANDROID ICE CREAM SANDWICH

Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I dont have facebook and I wont . Second, when I listen my favorite li...

  • Newbie
  • Hello to All,   I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY??   first, I hate each time when spotify try to sing in with facebook account, why? I...
  • BeastFilipino
  • Regular
  • 1682 Views
  • 6 replies
  • 0 likes
  • 1682 Views
  • 6 replies
  • 0 likes

Bug? Weird quirk?

this is the Spotify Android Beta. on a Samsung Galaxy Nexus Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at the now playing screen with no track playing. It used to ...

  • Newbie
  • this is the Spotify Android Beta. on a Samsung Galaxy Nexus  Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at...
  • licenced
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Offline Mode

Alright, lets give this another try (Internal Server error 500) I am a Spotify Premium user, username madbadger89 As of two days ago, my Spotify on my Android Evo handset went into offline mode, and will not return even though I have an active Wifi c...

  • Newbie
  • Alright, lets give this another try (Internal Server error 500)   I am a Spotify Premium user, username madbadger89   As of two days ago, my Spotify on my Android Evo handset went into ...
  • blazarus
  • Newbie
  • 487 Views
  • 1 replies
  • 1 likes
  • 487 Views
  • 1 replies
  • 1 likes

Repeating Data Warning

I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popping up, and it won't stop. This is preventing me fr...

  • Newbie
  • I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popp...
  • Spyke
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Diveice not found - Galaxy Note

Hello,my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version .

  • Casual Listener
  • Hello, my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version...
  • licenced
  • Community Legend
  • 487 Views
  • 3 replies
  • 0 likes
  • 487 Views
  • 3 replies
  • 0 likes

New Android app + ICS

I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.

  • Casual Listener
  • I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.
  • craPkit
  • Regular
  • 1595 Views
  • 5 replies
  • 0 likes
  • 1595 Views
  • 5 replies
  • 0 likes

Re: Preview app - glitches on returning to app

Hey all, I changed my phone so that it could receive unknown sources for the Spotify android app preview. But when I attempt to download it it says it was unsuccessful. What am I doing wrong here?

  • Newbie
  • Hey all,  I changed my phone so that it could receive unknown sources for the Spotify android app preview.  But when I attempt to download it it says it was unsuccessful.  What am I d...
  • licenced
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Android Preview Bugs & Suggestions (Now Playing & Widget)

Hi! First, I LOVE the new layout on Android. And the biggest bug in the previous version (app force closing when adding a song to a playlist) has been fixed so thanks for that! One thing I've noticed is that if the last screen I was using on the app ...

  • Casual Listener
  • Hi! First, I LOVE the new layout on Android. And the biggest bug in the previous version (app force closing when adding a song to a playlist) has been fixed so thanks for that!   One thing I'v...
  • licenced
  • Community Legend
  • 1010 Views
  • 2 replies
  • 0 likes
  • 1010 Views
  • 2 replies
  • 0 likes

Android APP HTC won't go online - also,

i've seen several notes about people having trouble with the spotify app on several other devices, but nothing similar to my case: My spotify APP works fine, using a HTC Desire Z. But it stopped updating my playlists about 6 days ago. the APP won't g...

  • Casual Listener
  • i've seen several notes about people having trouble with the spotify app on several other devices, but nothing similar to my case:   My spotify APP works fine, using a HTC Desire Z. But it sto...
  • zerokell
  • Newbie
  • 2333 Views
  • 2 replies
  • 0 likes
  • 2333 Views
  • 2 replies
  • 0 likes

Artist Radio in Mobile Version?

Are there any plans to include that? When? Maybe its there and I am too dumb to find it? Thanks!

  • Casual Listener
  • Are there any plans to include that? When?   Maybe its there and  I am too dumb to find it?   Thanks!
  • deltwalrus
  • Newbie
  • 1059 Views
  • 4 replies
  • 0 likes
  • 1059 Views
  • 4 replies
  • 0 likes

stops when log in.

Spotify shout down When I log in, that to Do!?

  • Casual Listener
  • Spotify shout down When I log in, that to Do!? 😮
  • farenhit
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Preview Release - Recommended procedure to change offline tracks from High to Extreme quality?

What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality? Also, linked to the above, how long do you have to wait after undownloading a playlist before it gets removed?I've tried undownloadi...

  • Community Legend
  • What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality?   Also, linked to the above, how long do you have to wait after undownlo...
  • craPkit
  • Regular
  • 4195 Views
  • 21 replies
  • 0 likes
  • 4195 Views
  • 21 replies
  • 0 likes

Syncing over Sprint 4G

I have had the exact same problem as described here: https://getsatisfaction.com/spotify/topics/no_syncing_over_sprint_4g and seeing that it has been months, I would like to know if this problem has been fixed. I don't live in a 4G area, so I couldn'...

  • Music Fan
  • I have had the exact same problem as described here: https://getsatisfaction.com/spotify/topics/no_syncing_over_sprint_4g and seeing that it has been months, I would like to know if this problem has ...
  • Gameforce20
  • Music Fan
  • 1188 Views
  • 6 replies
  • 0 likes
  • 1188 Views
  • 6 replies
  • 0 likes

Preview does not work on x86

When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not the x86 ones, too. Please support your few x86 users!

  • Newbie
  • When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not th...
  • budhda
  • Newbie
  • 743 Views
  • 1 replies
  • 4 likes
  • 743 Views
  • 1 replies
  • 4 likes

Solved!! MY SAMSUNG GALAXY S 2 WILL NOT SYNC

my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register and ipod. how can i get it so my phone will sync my music ...

  • Regular
  •  my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register a...
  • CHEV
  • Regular
  • 5150 Views
  • 6 replies
  • 0 likes
  • 5150 Views
  • 6 replies
  • 0 likes

crashing

my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help

  • Newbie
  • my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help
  • BumfluffBob
  • Casual Listener
  • 15294 Views
  • 4 replies
  • 0 likes
  • 15294 Views
  • 4 replies
  • 0 likes

Problem with going to next track on Beta App

The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to fast forward it goes back to 0:00 and plays again w...

  • Newbie
  • The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to ...
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

Sync Issues

Hello there, I was an Unlimited user but have been pushed up to Premium after the release of the new Android app, that is perfectly timed with me going on holiday. I just don't know if I am doing something wrong but some of the songs I have selected ...

  • Regular
  • Hello there,   I was an Unlimited   user   but   have   been   pushed   up   to   Premium   after   the   release   of   the &n...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes