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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377299 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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how can i find previous versions ?

My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever to turn the song off, the whole device is slow (gala...

Casual Listener

My phone crashed when i installed the latest version and when i at last got it working again my spotify is totaly **bleep**ed up. Takes hour to connect all playlist, forever to play a song, forever t...

Josh

Community Legend

1176 Views

4 replies

0 likes

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Solved!! Android beta testers wanted

Hi everyone, we're looking for folks to try out new versions of Spotify for Android. Are you interesting in becoming a beta tester? Do you want to help improve the Spotify experience on Android? Join the Beta Band! Fill out this form now and apply to...

Spotify Legend

Hi everyone,   we're looking for folks to try out new versions of Spotify for Android.   Are you interesting in becoming a beta tester? Do you want to help improve the Spotify exper...

Goodman

Spotify Legend

60614 Views

183 replies

18 likes

Android
Beta test
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  • 18 likes

Android Connection Issue in Taiwan

Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my internet (3G) and is able to open website through chrome or ev...

Newbie

Hi, I'm a premium user in Taiwan and is using the mobile version of the spotify on the road. Most of the time when I'm on the road, spotify tells me that I'm in offline mode. I checked my interne...

624 Views

0 replies

0 likes

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Android problems

What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting leftover files and even reseting my phone but noth...

Casual Listener

What has happened to the Android app lately it use to run perfectly until a couple of months ago now it constantly crashes slows down my phone and freezes my entire system tried uninstalling deleting...

nebojsa

Casual Listener

1205 Views

3 replies

2 likes

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  • 2 likes

"Device is full" - 25+ gb free space, LG G2

When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case it was saving it all to an internal memory, without su...

Newbie

When I'm trying to syncronize my offline lists the phone says that my device is full and cannot syncronize anymore. I've tried to find a way to chose which location to save offline lists, in case i...

568 Views

0 replies

0 likes

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which mp3 player?? Help please!!

Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bothered about a big named product they just want som...

Casual Listener

Can someone please tell me which mp3 player will work with spotify? Im wanting to buy a mp3 player for christmas but I'm not sure which one will work, it will be a present for someone, they're not bo...

Peter__

Community Legend

454 Views

1 replies

0 likes

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New phone and login error

Hello, I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country and I have a premium account so it should not matter... I also trie...

Casual Listener

Hello,   I have a new android phone since today. I installed Spotify but I can't login. It says that I'm trying to connect myself in a other country than usual. I'm in the same country a...

Daniel

Community Legend

1025 Views

5 replies

0 likes

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Spotify with Strava is causing volume to automatically maximise/minimise

DescriptionPlease describe the problemExample:After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum volume or minimum volume when listening to Spotify afterwar...

Casual Listener

Description Please describe the problem Example: After using the Samsung Galaxy S3 with Spotify and Strava running at the same time, the volume automatically re-adjusts itself to either maximum vo...

liviajones

Casual Listener

3282 Views

2 replies

0 likes

GPS
loud
quiet
strava
volume
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Galaxy S3 wont list under devices on network but iphone will

Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless network. The S3 will not connect and show up under the ...

Newbie

Hi All, Ive been searching on this issue for a few days now and I cant figure it out. I'm running spotify on a galaxy s3 and a iphone 4(work phone). Both phones are connected to my home wireless netw...

370 Views

0 replies

0 likes

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Equaliser and Lockscreen issues on Galaxy S4/4.2

Hi There I recently switched to Android, I have a Galaxy S4 with JB 4.2. I have noticed two issues: 1) The lock screen controls are really inconsistent, they frequently disappear. 2) The equaliser is a bit flaky. It really makes music sound better, b...

Regular

Hi There   I recently switched to Android, I have a Galaxy S4 with JB 4.2.  I have noticed two issues:   1) The lock screen controls are really inconsistent, they frequently di...

Joe

Community Legend

484 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Galaxy s3 pauses playing

Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphones were pulled off or sth. It needs going back to the...

Casual Listener

Hello, I've been using Spotify for months, previously on Galaxy S2, now on S3. For now (S3), I have a problem with "auto-pause" - Spotify pauses playing even 3-4 times per song - as if the headphon...

Behemot

Casual Listener

493 Views

2 replies

0 likes

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  • 2 replies
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Avoiding syncing over 4G

Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M

Newbie

Hi, Can I turn off downloading on 4g? In settings there's an option for 2g/3g but not 4g. Best M

Joe

Community Legend

1227 Views

1 replies

0 likes

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two lockscreen issues

Please remove full screen bacground art on lockscreen, it makes difficult to see number when entering pin code to unlock the device back, fwd buttons are still dissapearing randomly

Casual Listener

Please remove full screen bacground art on lockscreen, it makes difficult to see number when entering pin code to unlock the device back, fwd buttons are still dissapearing randomly

SIRR

Casual Listener

530 Views

5 replies

0 likes

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how to listen to spotify radio on music system?

someone please help. i have the spotify app on my cell/mobile 'phone. i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong but would be grateful for any suggestions. thnx in advance .....

Casual Listener

someone please help.  i have the spotify app on my cell/mobile 'phone.  i connect my music system with the 'phone using a USB cable ... and nothing happens! not sure what i'm doing wrong bu...

goodtide

Casual Listener

629 Views

2 replies

0 likes

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  • 2 replies
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Music gets sudddenly louder

If I play songs on my Galaxy S3 songs in the beginning are normal but after 1 on minute get louder and clearer. I have not set crossfade .. does anybody know this problem?

Roadie

If I play songs on my Galaxy S3 songs in the beginning are normal but after 1 on minute get louder and clearer. I have not set crossfade .. does anybody know this problem?

tiger2357

Newbie

683 Views

1 replies

0 likes

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  • 1 replies
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Why on earth Spotify limit cache size on Android?

Hey there! Why on earth you limit this cache to 3GB? As you may know, my playlist is huge and I listen only my playlist most of time and randomly albums, radio etc. However I keep playing music, but my cache in Micro SD Card at Spotify folder is 3GB ...

Visitor

Hey there!   Why on earth you limit this cache to 3GB? As you may know, my playlist is huge and I listen only my playlist most of time and randomly albums, radio etc. However I keep playing ...

pallando_ii

Newbie

4986 Views

5 replies

0 likes

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how do you suppress notification sounds (selectively)?

I love spotify but one thing bothers me to no end - when I'm listening to music from my mobile device, email, text, FB notifications made a sound and that interrupts the music. I've noticed that spotify ducks the music often, but this still is unacce...

Casual Listener

I love spotify but one thing bothers me to no end - when I'm listening to music from my mobile device, email, text, FB notifications made a sound and that interrupts the music. I've noticed that spot...

jackie_treehorn

Casual Listener

3757 Views

2 replies

2 likes

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Downloaded playlists inactive on Kindle Fire

Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have tried rebooting the device but with no result. I am not con...

Casual Listener

Today all of my downloaded playlists became unavailable on my Kindle. Yesterday they were fine. The playlists are all starred active but when I access one the tracks are all inactive. I have trie...

Joe

Community Legend

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

4.4 Lockscreen Button disappears

If I seek once a track in the lockscreen, the buttons for the last and next song disappears. When I hit Pause/Play, the buttons come back.I have done a screenshot, how can I upload it to the forum?

Visitor

If I seek once a track in the lockscreen, the buttons for the last and next song disappears. When I hit Pause/Play, the buttons come back. I have done a screenshot, how can I upload it to the forum?

PiCASSiMO

Casual Listener

1303 Views

8 replies

0 likes

  • 1303 Views
  • 8 replies
  • 0 likes