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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857491 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857491 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21606 Views
  • 3 replies
  • 0 likes
  • 21606 Views
  • 3 replies
  • 0 likes

spotify app for tablet is same as app for droid phone?

are you going to produce a dedicated app for tablets (specifically android tablets)? i've test spotify on one and it's just a bigger version of the app i have on my phone; almost impossible to put together a playlist, no landscape view, etc.

  • Regular
  • are you going to produce a dedicated app for tablets (specifically android tablets)? i've test spotify on one and it's just a bigger version of the app i have on my phone; almost impossible to put to...
  • Peter__
  • Community Legend
  • 588 Views
  • 4 replies
  • 0 likes
  • 588 Views
  • 4 replies
  • 0 likes

Spotify Android Prototype Testing

Does this... https://t.co/yW1yWDtd ...mean that Android development focus is now on building yet another new client and that the current high profile problems (SD card storage, Using too much data on 3G, Landscape mode) are going to take a back seat ...

  • Community Legend
  • Does this... https://t.co/yW1yWDtd ...mean that Android development focus is now on building yet another new client and that the current high profile problems (SD card storage, Using too much dat...
  • SteveBrammer
  • Community Legend
  • 487 Views
  • 4 replies
  • 0 likes
  • 487 Views
  • 4 replies
  • 0 likes

Headphone mode

Hi i have recently got spotify mobile for my samsung galaxy s3, it was all going great until i plugged my aux lead into my phone in my car, i was hoping for the music to come out through my car speakers (as it does on every other app) but instead it ...

  • Newbie
  • Hi i have recently got spotify mobile for my samsung galaxy s3,   it was all going great until i plugged my aux lead into my phone in my car, i was hoping for the music to come out through m...
  • licenced
  • Community Legend
  • 2280 Views
  • 1 replies
  • 0 likes
  • 2280 Views
  • 1 replies
  • 0 likes

Andriod Phone and Kindle Fire HD?

Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.

  • Casual Listener
  • Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.
  • Richard
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Arstechica Mention

If only **bleep**tify would actually focus on their Android development instead of bending over to iOS http://arstechnica.com/gadgets/2012/11/what-makes-a-good-tablet-app/2/

  • Music Fan
  • If only **bleep**tify would actually focus on their Android development instead of bending over to iOS http://arstechnica.com/gadgets/2012/11/what-makes-a-good-tablet-app/2/
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Solved!! Jelly Bean

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me back is whether Spotify will work with Jelly Bean (An...

  • Regular
  • So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me ba...
  • timmmmy
  • Newbie
  • 4724 Views
  • 14 replies
  • 0 likes
  • 4724 Views
  • 14 replies
  • 0 likes

Solved!! Spotify App can't switch between 3g and 4g? (Sprint, Boston)

I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a 4g area. Sometimes it pauses for about 60 seconds,...

  • Visitor
  • I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a...
  • user-removed
  • Not applicable
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Spotify doesn't find existing Internet connection.

Hi! So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4). 1. When I tried to log in to Spotify earlier today with my phone it was impossible. I tried like 10 times. I cleared the program data and tried again, I deleted Spoti...

  • Regular
  • Hi!   So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4).   1.  When I tried to log in to Spotify earlier today with my phone it was impossible. I t...
  • -JK-
  • Regular
  • 1099 Views
  • 1 replies
  • 0 likes
  • 1099 Views
  • 1 replies
  • 0 likes

Spotify mobile stops working after adding playlists on PC

I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message. I've tried a few times now over the last weeks, and this is what happens every time. After deleting the Spotify app, restartet the phone, downloaded...

  • Music Fan
  • I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message.   I've tried a few times now over the last weeks, and this is what happens every time. ...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Logs me out after it forces facebook login

Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later it prompts me to enter facebook login info. So I do. ...

  • Casual Listener
  • Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later ...
  • licenced
  • Community Legend
  • 508 Views
  • 5 replies
  • 0 likes
  • 508 Views
  • 5 replies
  • 0 likes

Solved!! Songs are greyed out

HiI use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out.So, I can't listen to anythinh but my local song...Anybody who knows something about this issue?Thanks

  • Newbie
  • Hi I use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out. So, I can't listen to anythinh but my local song... Anybody who kn...
  • user-removed
  • Not applicable
  • 12216 Views
  • 8 replies
  • 0 likes
  • 12216 Views
  • 8 replies
  • 0 likes

Wont recognize premium on android

i recently got premium and for some reason it wont recognize it on my samsung s 3. it recognizes it on my desktop just not on my phone. any help?

  • Newbie
  • i recently got premium and for some reason it wont recognize it on my samsung s 3.   it recognizes it on my desktop just not on my phone.   any help?
  • Liam
  • Community Legend
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Constantly downloading songs each time

So this started happening a few weeks ago on my phone where my newer set of songs would always redownload/sync whenever i would open the app. i would think that syncing once even over wifi would have solved this sync problem, but it hasn't. its reall...

  • Newbie
  • So this started happening a few weeks ago on my phone where my newer set of songs would always redownload/sync whenever i would open the app. i would think that syncing once even over wifi would have...
  • Peter__
  • Community Legend
  • 879 Views
  • 1 replies
  • 0 likes
  • 879 Views
  • 1 replies
  • 0 likes

Problems with downloading playlists

I have two problems with downloading my playlists for offline usage1: not all playlists are downloaded completely. Some are, some won't . They keep getting stuck at a certain percentage (say, 12%), and won't continue downloading (no icon appearing in...

  • Roadie
  • I have two problems with downloading my playlists for offline usage 1: not all playlists are downloaded completely. Some are, some won't . They keep getting stuck at a certain percentage (say, 12%...
  • pigwink
  • Regular
  • 5654 Views
  • 5 replies
  • 2 likes
  • 5654 Views
  • 5 replies
  • 2 likes

Galaxy SIII does not show up under devices

Heya! Had Spotify for a few years now, and this is my first real problem! Today, spotify refuses to show up under devices. This goes on WiFi alone, and with WiFi and USB cable connected at the same time. Tried deleting the app, reinstalling, rebootin...

  • Casual Listener
  • Heya!   Had Spotify for a few years now, and this is my first real problem!   Today, spotify refuses to show up under devices. This goes on WiFi alone, and with WiFi and USB cable...
  • natron
  • Casual Listener
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

download on android same as offline mode on pc?

Hi, Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?

  • Casual Listener
  • Hi,   Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?  
  • lglinstad
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

local files wont sync to android

i'm getting really frustrating because my local files wont sync to my android phone!and another problem, my andoid wont show in devices on spotify.i need help fast!

  • Casual Listener
  • i'm getting really frustrating because my local files wont sync to my android phone! and another problem, my andoid wont show in devices on spotify. i need help fast! 
  • user-removed
  • Not applicable
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Statistic on facebook almost gone !

The statistic over what I listen to is almost gone on facebook. I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get this back on my timeline ?

  • Music Fan
  • The statistic over what I listen to is almost gone on facebook.    I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get t...
  • user-removed
  • Not applicable
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! spotify app not working on my htc one v

I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the screen from which I clicked on the spotify app. I ha...

  • Newbie
  • I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the s...
  • FreddeUmea
  • Newbie
  • 7314 Views
  • 4 replies
  • 0 likes
  • 7314 Views
  • 4 replies
  • 0 likes