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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851271 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851271 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17276 Views
  • 3 replies
  • 0 likes
  • 17276 Views
  • 3 replies
  • 0 likes

Inconsistent terms of Premium trial

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium. When I acquired and ran the android app, it said I had only a 48-hour trial to enjoy listening on mobile, and I see on my de...

  • Casual Listener
  • It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium.  When I acquired and ran the android app, it said I had only a 48-ho...
  • licenced
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! If your offline, you can only listen to the playlists when you downloaded it..WHAT?!

Hey Guys.Please help me!My Offline-Mode on my android phone doesnt work. That sucks. A LOT!There comes always: Song isnt available. BUT WHY?! How can i download my playlist?It doesnt work. NOTHING WORKS! -.-Only when im online. PS: on my notebook, th...

  • Newbie
  • Hey Guys. Please help me! My Offline-Mode on my android phone doesnt work. That sucks. A LOT! There comes always:&...
  • Christoffer
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

All music is muted when transferred to SD card

Hello, I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so annoying. As I do not have all the space on my USB card, I have t...

  • Newbie
  • Hello,   I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so ann...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

LOL about your "app"

Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not just stopped again and restart the download manually. Why ...

  • Visitor
  • Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not jus...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Spotify not playing music on my Android!

I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is that it doesn't even play music. I have it for my th...

  • Newbie
  • I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is t...
  • MrCannonball
  • Newbie
  • 2931 Views
  • 1 replies
  • 0 likes
  • 2931 Views
  • 1 replies
  • 0 likes

Solved!! storage

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm low on space. how can i free some up? i have the sp...

  • Newbie
  • Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm ...
  • licenced
  • Community Legend
  • 578 Views
  • 2 replies
  • 0 likes
  • 578 Views
  • 2 replies
  • 0 likes

spotify crash on android

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

  • Newbie
  • spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes
  • licenced
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! Getting music

I have a Motorola Zoom and am wondering why spotify does not work on it?

  • Casual Listener
  • I have a Motorola Zoom and am wondering why spotify does not work on it?
  • licenced
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Playback quality increases when offline mode selected while listening to offline playlists

I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavailable due to for example long a tunnel. When I select...

  • Newbie
  • I suspect Spotify still uses data when listening to offline playlists when mode is online. This also seems to result in a less than optimal (gappy) playback when that data connection becomes unavai...
  • licenced
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

orden playlist in mobile

helo when i syncroonise a playlist to my mobile phone the songs all get unsorted.i wan't to know how to change the order of the songsi would like to have them sorted in alfhabect order of the artist thanks

  • Music Fan
  • helo   when i syncroonise a playlist to my mobile phone the songs all get unsorted. i wan't to know how to change the order of the songs i would like to have them sorted in alfhabect order o...
  • ingimarsson
  • Casual Listener
  • 297 Views
  • 4 replies
  • 2 likes
  • 297 Views
  • 4 replies
  • 2 likes

New version ... Unable to play any music!! randomly crashes ... pain in the ass!

After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-installing, switching off a playlist from offline m...

  • Regular
  • After an update to spotify I've been unable to play music well it plays about 10 seconds of music then jumps back to the play list, and this is for offline content. I've tried deleting the cache, re-...
  • Gabbs
  • Regular
  • 416 Views
  • 7 replies
  • 0 likes
  • 416 Views
  • 7 replies
  • 0 likes

accidentaly removed a playlist

HeyI accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back

  • Newbie
  • Hey I accidentally removed my playlist called "Dirge" with 396 songs in it. Any chance I can get it back
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Help!!!!

I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I now cannot access any music, and my downloaded list is m...

  • Newbie
  • I have a Samsung Galaxy Tablet 10.1. I downloaded the Spotify app  and trialed for thew 48hr free Premium experience. Loved it, so then signed with payment for Unlimited, not the full Premium. I...
  • licenced
  • Community Legend
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Accessing spotify

My father created his spotfiy account using facebook. I currently own an LG Lucid syced with MY facebook. Now when i open the spotify app when i click login with facebook, it tries using MY facebook and there is not an option to login with ANOTHER fa...

  • Newbie
  • My father created his spotfiy account using facebook.  I currently own an LG Lucid syced with MY facebook.  Now when i open the spotify app when i click login with facebook, it tries using ...
  • licenced
  • Community Legend
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Can login/connect FB but cant login ?

Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw? Ive never had to do this in the past.... Im a paid user... why cant i use my account?

  • Visitor
  • Ive installed spotify on my new phone, can connect with facebook but then it asks me to login with a spotify username and pw?   Ive never had to do this in the past.... Im a paid user... why...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Pending on my local files plays list for a DROID2 hand device

I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help me? I can see the other playlist. Thanks

  • Newbie
  • I am a premium user and tried to sync my local itunes tracks from my computer to my phone. The sync completes without any problem but I get a pending on my local file playlist. Can anyone help m...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

wont play on phone

dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer

  • Newbie
  • dont know if this has been asked. i downloaded the spotify app for my phone. most of the songs work fine, but some are faded out and wont play. why is this? these work fine on my computer
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Transfering local files to smartphone without Wifi?

Hello there! I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a HTC Legend phone, which's spotify had the option of syncronis...

  • Casual Listener
  • Hello there!   I recently purchased a Samsung Galaxy S3, and naturally I wanted spotify on it to be able to listen to music, but I seem to have encountered a little problem. I used to have a...
  • licenced
  • Community Legend
  • 1245 Views
  • 3 replies
  • 2 likes
  • 1245 Views
  • 3 replies
  • 2 likes

Quit.

My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.

  • Regular
  • My spotify just won't play music at all on my HTC REZOUND. I have premium. justinreed360 is my username.
  • jreed
  • Regular
  • 454 Views
  • 14 replies
  • 0 likes
  • 454 Views
  • 14 replies
  • 0 likes

Spotify - sort out your android app!

Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am gonna cancel. Ever since the upgrade I have all of th...

  • Newbie
  • Nothing but problems with the android app. Fraid its a deal clincher for me. If you remove the functionality to listen to music from my phone (intentionally or not) when I am a premium member I am go...
  • 230 Views
  • 0 replies
  • 1 likes
  • 230 Views
  • 0 replies
  • 1 likes