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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395034 Views

546 replies

35 likes

Account
Free
  • 395034 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8400 Views

0 replies

7 likes

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Solved!! Spotify mix my files

Hi ! First, I'm sorry if my problem is not clear, but i'm french, and it seems that the only available support is in English (FYI, every one on earth doesn't speak english) I have a problem : i just encoded two albums from an artist (a live, and a re...

Casual Listener

Hi !   First, I'm sorry if my problem is not clear, but i'm french, and it seems that the only available support is in English (FYI, every one on earth doesn't speak english)   I ha...

pierro_oh

Casual Listener

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
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Be able to sync ALL tracks in your playlists.

Hello. Why is there a limit of 3333 tracks to sync on a device? I have 9000 songs in my playlist and I want to sync them all. This limit is a deal breaker for me and Spotify. What's the hookup? Please release the limit. /M

Casual Listener

Hello.   Why is there a limit of 3333 tracks to sync on a device? I have 9000 songs in my playlist and I want to sync them all. This limit is a deal breaker for me and Spotify. What's the ho...

Josh

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Offline synching has stopped as there is no room left on this device

Hi team, The app is unable to synch, complains of no space although there is 28GB free on the SD card I have cleared cache, uninstalled, reboot, removed remaining Spotify directories... And upon reinstall from the Play store the problem reoccurs. How...

Regular

Hi team, The app is unable to synch, complains of no space although there is 28GB free on the SD card I have cleared cache, uninstalled, reboot, removed remaining Spotify directories... And upo...

Josh

Community Legend

478 Views

1 replies

0 likes

Sdcard storage muddle
  • 478 Views
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Soundless Playback on 4.4.2

I own a Nexus 5 running Android 4.4.2. When playing via BT it often occurs that the playback keeps going, but the sound is gone. BT connection seems stable, the playback seems OK, the volume is correct, but still nothing can be heard. Does anybody ha...

Regular

I own a Nexus 5 running Android 4.4.2.    When playing via BT it often occurs that the playback keeps going, but the sound is gone. BT connection seems stable, the playback seems OK, th...

Klugschwätzer

Regular

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
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Solved!! Does the last version (with spotify free) work on old devices with gingerbread?

Hi, I have the chance to buy an old phone with 2.3.6 just to use with spotify, not to use my primary phone battery. The question is: does the latest version with spotify "shuffle" free work on older Android OS? Thanks.

Casual Listener

Hi, I have the chance to buy an old phone with 2.3.6 just to use with spotify, not to use my primary phone battery.   The question is: does the latest version with spotify "shuffle" free wor...

Peter__

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Does Spotify care that non-Facebook users can't share songs from android or iOS?

Empty friends list on iOS and Android apps. Have they even acknowledged this issue? Doesn't seem like it. It's like spotify can't decide if they want to be Twitter or Facebook and they are stuck inbetween with simple things like sharing not working. ...

Casual Listener

Empty friends list on iOS and Android apps.     Have they even acknowledged this issue? Doesn't seem like it.       It's like spotify can't decide if they want to b...

brianSpotify

Casual Listener

681 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No sound on streaming on Nexus 7 (2012)

Since a few days back, I cannot stream any music with the Android Spotify app over wi-fi with my Nexus 7 tablet. I can play downloaded songs (I have the premium service), but when I try to stream a song, there's no sound. Any idea what to do here?

Casual Listener

Since a few days back, I cannot stream any music with the Android Spotify app over wi-fi with my Nexus 7 tablet. I can play downloaded songs (I have the premium service), but when I try to stream a s...

Joern

Casual Listener

1470 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Copying playlists from Android to Spotify. I’ve pulled out most of my hair….please help me to stop!

Yes, I’m going crazy trying to copy my Android playlists into Spotify. I’ve tried multiple “solutions”, and none of them worked so far. Pleeeeeease, can I get some solid advice? Here are the details. I have about 1,500 tracks/songs allocated to 14 pl...

Newbie

Yes, I’m going crazy trying to copy my Android playlists into Spotify. I’ve tried multiple “solutions”, and none of them worked so far. Pleeeeeease, can I get some solid advice?   Here are t...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
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Lost starred songs

I recently reset and restored my iphone 5 to try to improve battery life, and after restoring, my spotify starred list was no longer available offline...how do I go about syncing these again?

Newbie

I recently reset and restored my iphone 5 to try to improve battery life, and after restoring, my spotify starred list was no longer available offline...how do I go about syncing these again?

Peter__

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

No sound since Android (0.7.4)

I have a premium subscription, for about a year now, and as of the past few days I can't play any songs. The timing bar will move along as if the song is playing but there is no sound. I've deleted the cache, uninstalled/reinstalled the app and nothi...

Regular

I have a premium subscription, for about a year now, and as of the past few days I can't play any songs. The timing bar will move along as if the song is playing but there is no sound. I've deleted t...

svlahakos

Regular

2165 Views

14 replies

0 likes

  • 2165 Views
  • 14 replies
  • 0 likes

Changing Output

Hi all, I have a Nexus 5 and am struggling to work out if you can select whether you want Spotify to play through Bluetooth or Aux. Is there an option to do this that I'm missing? Many thanks.

Casual Listener

Hi all, I have a Nexus 5 and am struggling to work out if you can select whether you want Spotify to play through Bluetooth or Aux.  Is there an option to do this that I'm missing?   ...

TheStageIsOver

Regular

7406 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No sound Samsung Galaxy S4

I'm not getting any sound while streaming. I've even tried reinstalling to no avail. It's something with my account because when I tried on a different devicei got the same results. when I try to skip to a certain part of the track it just restarts s...

Newbie

I'm not getting any sound while streaming. I've even tried reinstalling to no avail. It's something with my account because when I tried on a different devicei got the same results. when I try to sk...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

Spotify pauses when I receive a message through hangouts

Spotify pauses for about 2 seconds whenever I receive a message from Google Hangouts. This all happens whenever I am actively using the app. What noticed is that when I turn off notification completely and I receive a message, the music continues to ...

Newbie

Spotify pauses for about 2 seconds whenever I receive a message from Google Hangouts. This all happens whenever I am actively using the app.  What noticed is that when I turn off notification co...

Joe

Community Legend

1915 Views

2 replies

0 likes

  • 1915 Views
  • 2 replies
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Spotify and the Samsung GalaxyS S3 SIII

Hi,So I've had this problem for months now. I try to download offline playlists on my phone but all I ever see is "Download 0%". It's really annoying. I pay $10 a month to be able to listen to my music offline and I can't even do that on my phone. Ha...

Newbie

Hi, So I've had this problem for months now. I try to download offline playlists on my phone but all I ever see is "Download 0%". It's really annoying. I pay $10 a month to be able to listen to my...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Unable to move tracks around playlist

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and I am honestly thinking about going to Google Music ...

Casual Listener

I had an iPhone and when I was on the iPhone they updated the app to allow moving songs around in a playlist without having to go on your computer and do it. It was awesome! Now I have a Android and ...

tstokes

Casual Listener

753 Views

2 replies

1 likes

  • 753 Views
  • 2 replies
  • 1 likes

Partial name search - ex: "jason ald"

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no results". Maybe I'm doing something wrong here?? If...

Newbie

So I've been waiting 2 years now for the ability to type in a partial artists name and actually get results. I should be able to type "jason ald" and get "Jason Aldean" in the results instead of "no ...

404 Views

0 replies

0 likes

  • 404 Views
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  • 0 likes

Solved!! New Spotify tablet streaming does not work

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse. UK, Unlimited account, Nexus 7 Tablet.

Casual Listener

Just saw the recent anouncement of streaming to tablets, this does not work for me. Get the message 'Spotify Premium is required for on demand streaming' same with Radio, Playlists, Discover, Browse....

ukmikep

Regular

789 Views

2 replies

0 likes

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  • 2 replies
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Spotify Android queue during radio playback

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio What I expected to happen It used to be available to queue during radio sometimes its there but most of the...

Casual Listener

Open Spotify on Android Create radio station using playlist Open playlist and try to add a track to queue Queue option disappears during radio   What I expected to happen It used to...

Joe

Community Legend

1200 Views

4 replies

2 likes

Android App
queue
Radio
  • 1200 Views
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  • 2 likes

Can i download the previous verson?

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Casual Listener

Can I find the previous update to before when the search history disappeared. The app was perfect until that thing disappeared.

Joe

Community Legend

1127 Views

5 replies

1 likes

  • 1127 Views
  • 5 replies
  • 1 likes

Solved!! Unable to Download Local Files

Hi all. I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download." The files are definitely there, the playlist is enabled as Available Offline, ...

Casual Listener

Hi all.  I have a premium account and I used to be able to download songs I had locally on my PC as a playlist, but the playlist now gets stuck at 0% "Waiting to Download."  The files are d...

Smaktat

Casual Listener

1834 Views

1 replies

0 likes

  • 1834 Views
  • 1 replies
  • 0 likes