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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114627 Views

26 replies

4 likes

  • 114627 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230392 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230392 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589563 Views

79 replies

3 likes

  • 589563 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484507 Views

580 replies

42 likes

Account
Free
  • 484507 Views
  • 580 replies
  • 42 likes

Free Spotify not working on Android

Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to upgrade to Premium to stream music. Ontop of that, I don't see ...

Casual Listener

Hello,   I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to u...

Joe

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Trouble Purchasing Spotify Premium

I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for this problem and ib cant seem to find a way to actuall...

Newbie

I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for thi...

Joe

Community Legend

2528 Views

2 replies

0 likes

  • 2528 Views
  • 2 replies
  • 0 likes

how can i delete spotify playlist from my iphone?

i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...

Casual Listener

i have 3 playlists each one including about 100 songs for offline listening on my iphone.   i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...

Taylor

Community Legend

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Android Phone Space Full, Can't free up Space

I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.

Newbie

I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.

Peter__

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Same problem

I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.

Newbie

I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.

alistair94

Casual Listener

1164 Views

4 replies

0 likes

  • 1164 Views
  • 4 replies
  • 0 likes

Solved!! Kindle Fire HD - No Browsing Curated Playlists, Discover..

The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?

Visitor

The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...

mercury666

Gig Goer

2614 Views

7 replies

0 likes

  • 2614 Views
  • 7 replies
  • 0 likes

Sorry. This radio station can't be started. Please try a new station.

DescriptionPlease describe the problemWhen I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio station based on" it is stuck on the improving station ani...

Newbie

Description Please describe the problem When I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio sta...

Peter__

Community Legend

1737 Views

5 replies

0 likes

  • 1737 Views
  • 5 replies
  • 0 likes

[Android] Music Stops Playing after Several Tracks

Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it. Or sometime it will just turn off by itself. quit...

Regular

Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it...

deanomight

Regular

1125 Views

2 replies

0 likes

  • 1125 Views
  • 2 replies
  • 0 likes

Spotify insists it's offline, stops playing radio.

Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...

Regular

Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs.  I have to go back to the radio channel selection, hitting 'close' m...

Caprico

Casual Listener

7239 Views

15 replies

4 likes

  • 7239 Views
  • 15 replies
  • 4 likes

All playlists not showing on my Samsung Gallax4

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

Casual Listener

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

MusicLoverBoy

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

streaming corrupted?

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...

Casual Listener

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

How do I do a clean reinstallation

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...

Regular

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2  I have tried a few times to...

Peter__

Community Legend

5181 Views

1 replies

0 likes

  • 5181 Views
  • 1 replies
  • 0 likes

Wont play the whole song

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it

Newbie

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it 

Peter__

Community Legend

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Mobile activity on desktop

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...

Music Fan

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...

mystic2102

Music Fan

1927 Views

2 replies

1 likes

Desktop
friend
Mobile
stream
  • 1927 Views
  • 2 replies
  • 1 likes

Why I'm paying?

Hi,I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? Or what?Thank you,Pascal

Newbie

Hi, I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? O...

user-removed

Not applicable

1073 Views

3 replies

0 likes

  • 1073 Views
  • 3 replies
  • 0 likes

Interrupted shuffle on HTC One V

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song played again before moving on (and then stopping again ...

Casual Listener

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song play...

Joe

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Solved!! Should there be non-stop music with free version?

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of songs unless I keep the screen on. Is this because of...

Casual Listener

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of so...

billdz-geo

Casual Listener

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Friends list on mobile spotify app gone

Hey Spotify My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinstall, but without no help. My wifes spotify app, is showing her ...

Casual Listener

Hey Spotify   My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinsta...

cowclaw

Music Fan

6534 Views

10 replies

1 likes

  • 6534 Views
  • 10 replies
  • 1 likes

Downloading lists... problem

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it doesn't say "Download" at the top. That green big but...

Visitor

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it ...

Joe

Community Legend

945 Views

7 replies

0 likes

  • 945 Views
  • 7 replies
  • 0 likes

Solved!! Spotify playlist desyncin'

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened to the music, but since 4 days I got a Android phone...

Casual Listener

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened t...

semih2000

Casual Listener

867 Views

4 replies

0 likes

  • 867 Views
  • 4 replies
  • 0 likes