Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7646 Views
  • 42 replies
  • 16 likes
  • 7646 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862033 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862033 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22658 Views
  • 3 replies
  • 0 likes
  • 22658 Views
  • 3 replies
  • 0 likes

I'm going to stop paying for Spotify Premium if these problems continue

Hi everyone, I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY AS MY MAIN MUSIC PLAYER. I REALLY DO.** But over the past 3 wee...

  • Regular
  • Hi everyone,   I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY A...
  • docmars
  • Gig Goer
  • 1333 Views
  • 22 replies
  • 0 likes
  • 1333 Views
  • 22 replies
  • 0 likes

Premium help

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

  • Newbie
  • I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?
  • Liam
  • Community Legend
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes

Stuttering, skipping & widget bugs

When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and skipping...Also the widget is showing the wrong albu...

  • Music Fan
  • When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and s...
  • johnnyangel
  • Regular
  • 968 Views
  • 4 replies
  • 2 likes
  • 968 Views
  • 4 replies
  • 2 likes

SAMSUNG GALAXY SPOTIFY PREMIUM EXPIRING DATE

Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. I know that I can check that on spotify.com and profi...

  • Newbie
  • Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. ...
  • Liam
  • Community Legend
  • 916 Views
  • 2 replies
  • 0 likes
  • 916 Views
  • 2 replies
  • 0 likes

Troubles playing one specific album on my android device.

Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na.Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the track bar will move. If I first hit pause and then pl...

  • Newbie
  • Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na. Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the ...
  • Liam
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Radio not advancing to next song

When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning of the song and the sound comes back. This needs t...

  • Casual Listener
  • When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning...
  • Enma
  • Regular
  • 656 Views
  • 4 replies
  • 0 likes
  • 656 Views
  • 4 replies
  • 0 likes

Why can't I sync my laptop and devices on different WiFi connections?

I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why?? Why won't it sync on any others??

  • Gig Goer
  • I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why??   Why won't it sync on any others??
  • izfactor786
  • Gig Goer
  • 521 Views
  • 6 replies
  • 0 likes
  • 521 Views
  • 6 replies
  • 0 likes

My girlfriend is having trouble downloading her playlists to her phone.

My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, she has no computer), and it gets to about 22% and j...

  • Newbie
  • My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, s...
  • licenced
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Android

I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify with the same account I use on my PC and iPad. Is this ...

  • Regular
  • I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify wit...
  • licenced
  • Community Legend
  • 813 Views
  • 14 replies
  • 0 likes
  • 813 Views
  • 14 replies
  • 0 likes

Problems while crossfade is on and I added a song to queue

Hello!The crossfade on Android doesn't work fine in this case:If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfade should start the mix), the audio it's paused around a 1...

  • Gig Goer
  • Hello! The crossfade on Android doesn't work fine in this case: If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfad...
  • licenced
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

shuffle playlist on Android phone

I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happened and how do I fix it?

  • Newbie
  • I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happ...
  • licenced
  • Community Legend
  • 647 Views
  • 1 replies
  • 1 likes
  • 647 Views
  • 1 replies
  • 1 likes

Re: Starred Playlist Gone

Hi, I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resynced but nothing is happening.

  • Casual Listener
  • Hi,   I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resy...
  • AriesJye
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

neutron music player

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?

  • Visitor
  • I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...
  • steveyb22602
  • Regular
  • 9460 Views
  • 3 replies
  • 2 likes
  • 9460 Views
  • 3 replies
  • 2 likes

cant play Norah Jones track older than 2009??????

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

  • Casual Listener
  • I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??
  • Peter__
  • Community Legend
  • 388 Views
  • 4 replies
  • 1 likes
  • 388 Views
  • 4 replies
  • 1 likes

Streaming offline on adroid

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

  • Casual Listener
  • I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?
  • Peter__
  • Community Legend
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

Only white screen after updating to 4.1.2 JB on Motorola Razr I

After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue.You could check android-hilfe.de

  • Newbie
  • After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue. You could check android-hilfe.de
  • Peter__
  • Community Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Songs Going for 30 Seconds

Hi everyone, I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length. Here is a list of albums I've noticed being affected: http://open.spotify.com/album/1W89VVRojPHYSDojhnAn70 http://open.s...

  • Regular
  • Hi everyone,   I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length.   Here is a list of albums I've noticed being aff...
  • Sam
  • Spotify
  • 825 Views
  • 15 replies
  • 0 likes
  • 825 Views
  • 15 replies
  • 0 likes

Last.fm Scrobbling doesn't work without internet connection

I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried testing it out it doesnt seem it this. This is a key i...

  • Casual Listener
  • I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried tes...
  • Vikraius
  • Casual Listener
  • 585 Views
  • 2 replies
  • 0 likes
  • 585 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stopped working on my Android phone

Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states that "Streaming is only available to Premium subscribe...

  • Newbie
  • Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states tha...
  • Peter__
  • Community Legend
  • 1082 Views
  • 3 replies
  • 0 likes
  • 1082 Views
  • 3 replies
  • 0 likes

Spotify Preminum Account Not Working

My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.

  • Casual Listener
  • My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.
  • Peter__
  • Community Legend
  • 321 Views
  • 5 replies
  • 0 likes
  • 321 Views
  • 5 replies
  • 0 likes