Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
112648 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
226612 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
584571 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
480926 Views
577 replies
40 likes
Hi, I'm using spotify now for quite a while and I pretty like the big variety of classical music. I only got the problem, that I can't see the full name of a titel in playlist, because there is the cover on the left site of the screen. for short name...
Hi, I'm using spotify now for quite a while and I pretty like the big variety of classical music. I only got the problem, that I can't see the full name of a titel in playlist, because the...
Community Legend
516 Views
1 replies
0 likes
I have an issue with the max audio volume on my samsung s4.Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is okay, but suddenly (changing song) the max device volu...
I have an issue with the max audio volume on my samsung s4. Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is...
Regular
2114 Views
3 replies
0 likes
I can't turn shuffle of. there are little icons at the top of the screen for shuffle and repeat but I can't toggle either. Really starting to piss me off. Helppp
I can't turn shuffle of. there are little icons at the top of the screen for shuffle and repeat but I can't toggle either. Really starting to piss me off. Helppp
Community Legend
486 Views
1 replies
0 likes
Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second into a track.This is for both streamed and downloade...
Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second i...
Casual Listener
602 Views
2 replies
0 likes
Hi all, Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for the volume just to sound decent. I even changed phones via war...
Hi all, Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for ...
Regular
4410 Views
2 replies
0 likes
Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspielen können: Was ist der Unterschied zwischen Spotify-Fr...
Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspiele...
Casual Listener
743 Views
4 replies
0 likes
Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to upgrade to Premium to stream music. Ontop of that, I don't see ...
Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to u...
Community Legend
705 Views
1 replies
0 likes
I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for this problem and ib cant seem to find a way to actuall...
I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for thi...
Community Legend
2526 Views
2 replies
0 likes
i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...
i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...
Community Legend
893 Views
1 replies
0 likes
I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.
I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.
Community Legend
701 Views
1 replies
0 likes
I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.
I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.
Casual Listener
1155 Views
4 replies
0 likes
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...
Gig Goer
2612 Views
7 replies
0 likes
DescriptionPlease describe the problemWhen I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio station based on" it is stuck on the improving station ani...
Description Please describe the problem When I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio sta...
Community Legend
1735 Views
5 replies
0 likes
Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it. Or sometime it will just turn off by itself. quit...
Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it...
Regular
1124 Views
2 replies
0 likes
Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...
Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' m...
Casual Listener
7235 Views
15 replies
4 likes
Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??
Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??
Casual Listener
535 Views
2 replies
0 likes
Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...
Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...
459 Views
0 replies
0 likes
I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...
I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to...
Community Legend
5174 Views
1 replies
0 likes
Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it
Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it
Community Legend
851 Views
1 replies
0 likes
I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...
I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...
Music Fan
1925 Views
2 replies
1 likes
