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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34881 Views
  • 64 replies
  • 25 likes
  • 34881 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873606 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873606 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25459 Views
  • 3 replies
  • 0 likes
  • 25459 Views
  • 3 replies
  • 0 likes

No spotifyapp abroad?

Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and now when I am here, I just cant find the spotify a...

  • Casual Listener
  • Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and...
  • Joe
  • Community Legend
  • 476 Views
  • 3 replies
  • 0 likes
  • 476 Views
  • 3 replies
  • 0 likes

Part of offline playlist turn to gray

Hi, Hope this point was not previously repsond before. I've cherched but find nothing accurrate. Here is my configuration : - Spotify premium. - My music is on a Sharecenter NAS. - I managed playlist from my PC, link to the NAS by network cable. - I ...

  • Casual Listener
  • Hi,    Hope this point was not previously repsond before. I've cherched but find nothing accurrate.   Here is my configuration : - Spotify premium. - My music is on a Share...
  • ypoisson
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Starred playlist empty on android app

Since last update my starred playlist is empty on android app ?? Other playlists are OK.

  • Visitor
  • Since last update my starred playlist is empty on android app ?? Other playlists are OK.
  • Joe
  • Community Legend
  • 2234 Views
  • 15 replies
  • 0 likes
  • 2234 Views
  • 15 replies
  • 0 likes

Spotify goes online on its own

Even though I constantly put spotify on offline mode (for etc while I work, or go to sleep), it is on online mode the next time I put the app on again. It is eating up all my internet data every month! And that is such a bother. Anybody with the same...

  • Casual Listener
  • Even though I constantly put spotify on offline mode (for etc while I work, or go to sleep), it is on online mode the next time I put the app on again. It is eating up all my internet data every mont...
  • Joe
  • Community Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Does spotify work on Samsung Galaxy Pocket?

I'm considering on buying Galaxy Pocket, but will Spotify work on it?

  • Newbie
  • I'm considering on buying Galaxy Pocket, but will Spotify work on it?
  • Mjolnir
  • Casual Listener
  • 2067 Views
  • 4 replies
  • 0 likes
  • 2067 Views
  • 4 replies
  • 0 likes

Android app crashes and stutters during playback in offline mode when GPS app in use

DescriptionPlease describe the problemExample:When I use the android spotify app on my phone in offline mode it will constantly stutter during playback. I've noticed this problem only occurs when I am using another app on the phone at the same time a...

  • Regular
  • Description Please describe the problem Example: When I use the android spotify app on my phone in offline mode it will constantly stutter during playback. I've noticed this problem only occurs wh...
  • benkennedy12
  • Regular
  • 1247 Views
  • 6 replies
  • 0 likes
  • 1247 Views
  • 6 replies
  • 0 likes

android app doesn't detect any free space on the interal and external sd-card anymore

Hi there! Eversince spotify worked perfectly, but since I have reinitiated my android tablet (4.1.1), and installed the latest version of spotify, the latter does not detect free disc space anymore- while all other apps do. When starting the spotify-...

  • Casual Listener
  • Hi there!   Eversince spotify worked perfectly, but since I have reinitiated my android tablet (4.1.1), and installed the latest version of spotify, the latter does not detect free disc spac...
  • Velten
  • Casual Listener
  • 641 Views
  • 2 replies
  • 0 likes
  • 641 Views
  • 2 replies
  • 0 likes

My playlists isn`t loading

Hi I have HTC Desire C mobile, a premium spotify acount and a spotify app on my mobile. Recently i added a whole bunch of songs to various playlists, but they won`t download when i use spotify on my mobile. Why? I dont have over 3000 songs on my play...

  • Regular
  • Hi   I have HTC Desire C mobile, a premium spotify acount and a spotify app on my mobile. Recently i added a whole bunch of songs to various playlists, but they won`t download when i use spo...
  • Peter__
  • Community Legend
  • 1292 Views
  • 11 replies
  • 0 likes
  • 1292 Views
  • 11 replies
  • 0 likes

Bring back What's New!!

If they wanted to add discover then fine, but not at the expense of what's new. That was my go to spot to see "what's new" obviously. That's a huge reason I pay for spotify. Spotify is turning into another app that was perfect and then they have to s...

  • Casual Listener
  • If they wanted to add discover then fine, but not at the expense of what's new.  That was my go to spot to see "what's new" obviously.  That's a huge reason I pay for spotify.  Spotify...
  • meahtenoha
  • Spotify
  • 751 Views
  • 8 replies
  • 1 likes
  • 751 Views
  • 8 replies
  • 1 likes

Maximum volume is too low on my Android

When I listen to Spotify on my SGS3 via an external speaker (3,5 mm) or head phones the maximum level is too low. If I lower the volume and then push it up again the volume is loud for a part of a second before it is lower again. When I play songs vi...

  • Casual Listener
  • When I listen to Spotify on my SGS3 via an external speaker (3,5 mm) or head phones the maximum level is too low. If I lower the volume and then push it up again the volume is loud for a part of a se...
  • Joe
  • Community Legend
  • 15995 Views
  • 3 replies
  • 1 likes
  • 15995 Views
  • 3 replies
  • 1 likes

Spotify app is infected by the bugs

If you want bugs, try Spotify app! Does not remember now playing track correctly. End app when playing song X, start app after hour and Spotify is paused to song Y. So this doesn't remember right song. Sometimes I get to my screen avatars where peopl...

  • Visitor
  • If you want bugs, try Spotify app!   Does not remember now playing track correctly. End app when playing song X, start app after hour and Spotify is paused to song Y. So this doesn't remembe...
  • user-removed
  • Not applicable
  • 734 Views
  • 2 replies
  • 0 likes
  • bugs
  • 734 Views
  • 2 replies
  • 0 likes

"This Track Is Not Available"

Hey All! I have a premium subsciption and love the app/service. In fact, I use it ALL THE TIME on my phone and it's worked out flawlessly. Recently, when I would sync my device with playlists, a weird thing happens. Some tracks on my playlists play f...

  • Casual Listener
  • Hey All! I have a premium subsciption and love the app/service. In fact, I use it ALL THE TIME on my phone and it's worked out flawlessly. Recently, when I would sync my device with playlists...
  • Joe
  • Community Legend
  • 837 Views
  • 3 replies
  • 0 likes
  • 837 Views
  • 3 replies
  • 0 likes

Album availability across platforms

I did a search for a Nik Kershaw album on my Android phone earlier and found what I was looking for, but when I went to listen to a track off it on my PC just now, the album isn't there. Why is it that the album (Human Racing 2012 reissue) is availab...

  • Visitor
  • I did a search for a Nik Kershaw album on my Android phone earlier and found what I was looking for, but when I went to listen to a track off it on my PC just now, the album isn't there. Why is it th...
  • Joe
  • Community Legend
  • 527 Views
  • 3 replies
  • 0 likes
  • 527 Views
  • 3 replies
  • 0 likes

Local files won't sync with Android - premium needed?

From some reason, I suddenly cant sync my lokal songs from my pc to my android phone (over wifi) I'm using a free account, (this was never a problem) but lately I get a popup on my phone, telling me that I have to have a premium account to download m...

  • Regular
  • From some reason, I suddenly cant sync my lokal songs from my pc to my android phone (over wifi)   I'm using a free account, (this was never a problem) but lately I get a popup on my phone, ...
  • majimus
  • Casual Listener
  • 858 Views
  • 8 replies
  • 0 likes
  • 858 Views
  • 8 replies
  • 0 likes

Everytime my premium ends, spotify deletes ALL offline tracks

I have a Samsung S2, and recently started using premium instead of unlimited. My CC is always blocked from internet purchase (if my card gets stolen etc.) which means that I manually renew my spotify sub. The problem is that everytime my period ends ...

  • Music Fan
  • I have a Samsung S2, and recently started using premium instead of unlimited. My CC is always blocked from internet purchase (if my card gets stolen etc.) which means that I manually renew my spotify...
  • Peter__
  • Community Legend
  • 1426 Views
  • 5 replies
  • 0 likes
  • 1426 Views
  • 5 replies
  • 0 likes

How to lay in songs that's not on spotify?

Hello! I've been trying for a long time and i've checked out the guide you got too but it's not **bleep**ing working, songs that's not on spotify wont be played/enter'd on my list's. Comon how much time did you use to make this program, it's easier t...

  • Newbie
  • Hello! I've been trying for a long time and i've checked out the guide you got too but it's not **bleep**ing working, songs that's not on spotify wont be played/enter'd on my list's. Comon how much t...
  • Peter__
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Sort options for all tracks in folders

As time has gone on, Folders have become the most important feature of my desktop version of Spotify. I hope to see the same functionality duplicated for the Android (and elsewhere).For all tracks in Folders on the Android, please add, in order of va...

  • Music Fan
  • As time has gone on, Folders have become the most important feature of my desktop version of Spotify.   I hope to see the same functionality duplicated for the Android (and elsewhere). For al...
  • Joe
  • Community Legend
  • 406 Views
  • 1 replies
  • 1 likes
  • 406 Views
  • 1 replies
  • 1 likes

New Android App Version Not Working On Galaxy S3

Hey People, I was not sure where to post this but thought I would share my recent experience in the event it may help any other frustrated Samsung Galaxy S3 spotify users. Problem: I went to use Spotify on my Galaxy S3 and I could not download any pl...

  • Casual Listener
  • Hey People,   I was not sure where to post this but thought I would share my recent experience in the event it may help any other frustrated Samsung Galaxy S3 spotify users.   Probl...
  • Joe
  • Community Legend
  • 1281 Views
  • 3 replies
  • 0 likes
  • 1281 Views
  • 3 replies
  • 0 likes

Re: Blank screen on new spotify version

I have in last week updated to HTC One...It worked for a couple of days and now if I pause or stop and go back to the app its White screen.....I have to reboot the phone to get it to work again....hardly ideal! I have been a subscriber for almost 4 y...

  • Regular
  • I have in last week updated to HTC One...It worked for a couple of days and now if I pause or stop and go back to the app its White screen.....I have to reboot the phone to get it to work again....ha...
  • Joe
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! offline songs removed from my phone

Hi. I today i noticed that a song on my offline list on my phone was downloading. This was a song i added a long time ago. Why is it like that? It has happened on my old phone too. Can it have something to do with songs being replaced on the spotify ...

  • Music Fan
  • Hi. I today i noticed that a song on my offline list on my phone was downloading. This was a song i added a long time ago. Why is it like that? It has happened on my old phone too. Can it have someth...
  • KjartanTh
  • Music Fan
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes