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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375359 Views

541 replies

34 likes

Account
Free
  • 375359 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7519 Views

0 replies

7 likes

  • 7519 Views
  • 0 replies
  • 7 likes

Spotify Data Stream Data Usage

Hi, I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. Last month, my phone used up a WHOPPING 5 GB of data and I am not ...

Casual Listener

Hi,   I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. ...

kevnst

Casual Listener

872 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Save to SD Card

Hi, My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager. This is a fresh install of spotify. The SD card works fine. I have tried a factory reset...

Casual Listener

Hi,   My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager.   This is a fresh...

user-removed

Not applicable

1271 Views

4 replies

0 likes

  • 1271 Views
  • 4 replies
  • 0 likes

Solved!! Keyboard entry closes when turned

When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be annoying when trying to operate Spotify one handed...

Newbie

When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be...

Liam

Community Legend

880 Views

2 replies

0 likes

bug
  • 880 Views
  • 2 replies
  • 0 likes

Spotify Connect for Android

When can I expect to gain access to Spotify Connect for Android (S3) to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone.

Casual Listener

When can I expect to gain access to Spotify Connect for Android (S3) to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone.

connectseeker

Casual Listener

880 Views

3 replies

0 likes

  • 880 Views
  • 3 replies
  • 0 likes

Music stutters when phone goes into standby (blackscreen)

Hey,just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and turns the screen off, the music starts to stutter after a few minutes of p...

Visitor

Hey, just recently bought spotify and it is an awesome service.   I do have an issue with the mobile app on my HTC Desire running 2.3.3.   When the phone goes into standby mode and ...

Kresten112

Casual Listener

3231 Views

20 replies

1 likes

  • 3231 Views
  • 20 replies
  • 1 likes

Authenticating too often?

We get no cell coverage at our house, or for the last hour of the drive home. I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to town or go for a long walk, and I'd be fine. Now, it seems 10 min...

Regular

We get no cell coverage at our house, or for the last hour of the drive home.   I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to to...

user-removed

Not applicable

700 Views

6 replies

0 likes

  • 700 Views
  • 6 replies
  • 0 likes

What about forced shuffle for Unlimited plan?

Hey, Just a quick question about the limits of the new Spotify Android.If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to playlists (after all, all albums can be made into playlists)...

Casual Listener

Hey, Just a quick question about the limits of the new Spotify Android. If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to pla...

Peter__

Community Legend

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

msgs

I have received a msg how do I reply thanks

Casual Listener

I have received a msg how do I reply thanks

Joost2

Roadie

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

After I deactivated a private session, the android app no longer sends songs I listen to Facebook.

Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is when I deactivated it, the android app stopped sending...

Regular

Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is whe...

camiiseta

Regular

9270 Views

94 replies

5 likes

  • 9270 Views
  • 94 replies
  • 5 likes

radio plays each song twice in a row

Hi there ,while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stock rom

Casual Listener

Hi there , while listening to a radio or a playlist ,  spotify plays each song twice in a row.   version:  0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stoc...

rotman253

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify will not download my playlists!

I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! It will start to download them then shut off and say I have ...

Newbie

I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now!   ...

Joe

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Problem with spotify on mobile

I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work. ...

Newbie

I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me t...

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! [HTC Wildfire S]Audio slowing and dropping out since updating last night.

I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed content. I've reinstalled the app to no avail. Other au...

Casual Listener

I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed cont...

LinkToReality

Newbie

6219 Views

36 replies

1 likes

  • 6219 Views
  • 36 replies
  • 1 likes

Galaxy S3 wont stop vibrating. Auto-haptic is off.

I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On the update you can no longer press the word and pul...

Casual Listener

I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On ...

Joe

Community Legend

2066 Views

3 replies

0 likes

4.3
auto-heptic
autoheptic
Galaxy
haptic
S3
Spotify
Verizon
vibrating
vibration
  • 2066 Views
  • 3 replies
  • 0 likes

The stream stops after a few songs

I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays the last song again. If I don't Wagner to hear the...

Casual Listener

I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays...

MisterBigs

Casual Listener

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Cache Issue on Android as well??

I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that songs are being cached as they play and memory is being taken up...

Regular

I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's?   By this I mean that so...

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Spotify stops playing

I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. I have a galaxy S4 and have tried doing a clean insta...

Regular

I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. ...

andos

Regular

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Problems with wi-fi connection on Sony Xperia E

Hello,I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem... I think that's something wrong in the preferences ...

Regular

Hello, I have downloaded the Spotify's app for my Sony Xperia E, but when I try to connect with wi-fi, the app had difficult to connect, if I use my broswer the smarthphone dosen't have any problem....

lightkishi

Regular

2673 Views

5 replies

0 likes

  • 2673 Views
  • 5 replies
  • 0 likes

Song play but no sounds gs4

Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometimes it all the sudden just works fine. Never had any...

Newbie

Been having wierd issues lately. The song is playing but I get no sound. Doesn't matter if its through bt, plug in headphones, or just the phone speaker. Its playing but I get no sounds. Then sometim...

TheSillypig

Music Fan

1282 Views

6 replies

1 likes

  • 1282 Views
  • 6 replies
  • 1 likes