Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386486 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can't get my head wrapped around the idea of having to log-in every time I change sim card. It's the worst thing when I'm on a plane, I land and I need to change the sim cards to the right one but there's no wi-fi nearby and can't use Mobile Data. ...
I can't get my head wrapped around the idea of having to log-in every time I change sim card. It's the worst thing when I'm on a plane, I land and I need to change the sim cards to the right one but ...
Roadie
2500 Views
7 replies
0 likes
I just purchased premium. Can someone please explain how this works for my phone? I thought that if i got premium, I was able to go to one of my playlists and choose any song and listen to it. I am only able to "shuffle play" which makes me mad becau...
I just purchased premium. Can someone please explain how this works for my phone? I thought that if i got premium, I was able to go to one of my playlists and choose any song and listen t...
Casual Listener
548 Views
2 replies
0 likes
While ago i was able to sort my playlist with allkind of settings (recently added, artist name, song name etc), which was great! But then i updated my spotify to version 0.7.4.610.gd7332b3 and I cant do it anymore. Why is that? Also i've lost my shuf...
While ago i was able to sort my playlist with allkind of settings (recently added, artist name, song name etc), which was great! But then i updated my spotify to version 0.7.4.610.gd7332b3 and ...
Community Legend
642 Views
3 replies
0 likes
Hi, I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. Last month, my phone used up a WHOPPING 5 GB of data and I am not ...
Hi, I am hoping to get some help on this -- I've been using Spotify Premium for Android for the past 2 years and never had problems with the data usage over AT&T 4G... until recently. ...
Casual Listener
892 Views
2 replies
0 likes
Hi, My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager. This is a fresh install of spotify. The SD card works fine. I have tried a factory reset...
Hi, My S4 has just updated to the latest version and now the data wont sync to the SD card. I can't even move the app to the SD card via the Application Manager. This is a fresh...
Not applicable
1289 Views
4 replies
0 likes
When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be annoying when trying to operate Spotify one handed...
When the search box is brought up, if the phone is accidentally turned to the point it switches into landscape mode, the application automatically closes the keyboard and search/text box. This can be...
Community Legend
897 Views
2 replies
0 likes
When can I expect to gain access to Spotify Connect for Android (S3) to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone.
When can I expect to gain access to Spotify Connect for Android (S3) to my premium account? I have a Yamaha A730 amplifiers that feature works for Iphone.
Casual Listener
895 Views
3 replies
0 likes
Hey,just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and turns the screen off, the music starts to stutter after a few minutes of p...
Hey, just recently bought spotify and it is an awesome service. I do have an issue with the mobile app on my HTC Desire running 2.3.3. When the phone goes into standby mode and ...
Casual Listener
3367 Views
20 replies
1 likes
We get no cell coverage at our house, or for the last hour of the drive home. I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to town or go for a long walk, and I'd be fine. Now, it seems 10 min...
We get no cell coverage at our house, or for the last hour of the drive home. I'd gotten used to starting Spotify, making sure it was playing, and i could head out the door to drive to to...
Not applicable
760 Views
6 replies
0 likes
Hey, Just a quick question about the limits of the new Spotify Android.If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to playlists (after all, all albums can be made into playlists)...
Hey, Just a quick question about the limits of the new Spotify Android. If I take the Unlimited plan for 5e, can I use normal play instead of forced shuffle? I don't mind restricting play to pla...
Community Legend
884 Views
3 replies
0 likes
I have received a msg how do I reply thanks
I have received a msg how do I reply thanks
Roadie
628 Views
3 replies
0 likes
Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is when I deactivated it, the android app stopped sending...
Like I said on the title of this post, a few days ago I wanted to try the "private session" functionality on the android app. It's doesn't work that well compared to the iOS version. The thing is whe...
Regular
9822 Views
94 replies
5 likes
Hi there ,while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stock rom
Hi there , while listening to a radio or a playlist , spotify plays each song twice in a row. version: 0.7.2.402 device : Galaxy s4 androind version : 4.2.2 samsung stoc...
Casual Listener
685 Views
2 replies
0 likes
I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! It will start to download them then shut off and say I have ...
I have recently upgraded to spotify premium and it has been working fine.. up until I got a new phone the other day. I have been trying to download my playlists for the last three days now! ...
Community Legend
353 Views
1 replies
0 likes
I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me to buy premium which i did again, and it still does not work. ...
I bought spotify premium so that I could listen to music on my phone. All was well until I logged on to it today and all my music had disappeared. My spotify app on my phone instructed me t...
Community Legend
388 Views
1 replies
0 likes
I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed content. I've reinstalled the app to no avail. Other au...
I updated to the latest version of spotify last night on my htc wildfire s. Since then the audio often (every 5 mins or so) drops out and/or slows down. This is with both downloaded and streamed cont...
Newbie
6437 Views
36 replies
1 likes
I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On the update you can no longer press the word and pul...
I have the S3 on Verizon. I just got the 4.3 update and now the phone wont stop vibrating to the beat of the music. I have gone into the settings and turned off auto-haptic and it still vibrates. On ...
Community Legend
2082 Views
3 replies
0 likes
I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays the last song again. If I don't Wagner to hear the...
I have a Galaxy S3 and the stream stops after a few songs. I think it has something to do with sprucy trying to connect to a WiFi network. When streaming stops and I click on the play button it plays...
Casual Listener
567 Views
2 replies
0 likes
I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that songs are being cached as they play and memory is being taken up...
I'm about to drop iOS and move on to Android and was wondering if anyone knows if the caching issue that is present on iOS's version of Spotify is also on Android's? By this I mean that so...
Community Legend
357 Views
1 replies
0 likes
I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. I have a galaxy S4 and have tried doing a clean insta...
I'm having trouble with the android player stopping playing songs. It plays for between 10 to 30 minutes and then stops and forgets what song I was on! This affects downloaded and streaming music. ...
Regular
548 Views
2 replies
0 likes
