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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409424 Views

554 replies

37 likes

Account
Free
  • 409424 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8914 Views

0 replies

7 likes

  • 8914 Views
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  • 7 likes

Offline play lists repeatedly erased

My offline play lists have been erased twice in the last two weeks. I have used Spotify premium for over two years with my offline play lists being erased a few times prior to this occurrence. I wasn't too concerned previously as I was in the UK and ...

Visitor

My offline play lists have been erased twice in the last two weeks. I have used Spotify premium for over two years with my offline play lists being erased a few times prior to this occurrence. I wasn...

user-removed

Not applicable

864 Views

3 replies

0 likes

  • 864 Views
  • 3 replies
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Solved!! Notification bar changed size

At first the notification bar widget was two lines tall. Then it switched to one line tall. No clue why. Any ideas?

Gig Goer

At first the notification bar widget was two lines tall. Then it switched to one line tall. No clue why. Any ideas?

Matze

Roadie

1777 Views

1 replies

0 likes

  • 1777 Views
  • 1 replies
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Synced local tracks not available in Adroid app

I just synced some local tracks to spotify and they show up fine on my PC but in my phone the local tracks are grey and unavailable. I have tried logging in and out a few times and the problem persists. Can anyone help me?

Newbie

I just synced some local tracks to spotify and they show up fine on my PC but in my phone the local tracks are grey and unavailable. I have tried logging in and out a few times and the problem persis...

Joe

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Song information via bluetooth

I am currently using SGS3 and just updated to Android version 4.3. I drive a lot due my work and Spotify has been my best friend during these trips. One of the biggest thing was when I bought my Volvo S60 that includes integrated bluetooth with A2DP ...

Casual Listener

I am currently using SGS3 and just updated to Android version 4.3. I drive a lot due my work and Spotify has been my best friend during these trips. One of the biggest thing was when I bought my Volv...

Matze

Roadie

4550 Views

1 replies

0 likes

  • 4550 Views
  • 1 replies
  • 0 likes

3G data turned off but still being used

Hi. This morning I set several albums to download ie make them offline. I was connected to my WiFi network. I thought it was strange when the third album got stuck at 16% then later I got an email from my telephone provider to say I'd used all my dat...

Regular

Hi. This morning I set several albums to download ie make them offline. I was connected to my WiFi network. I thought it was strange when the third album got stuck at 16% then later I got an email fr...

Joe

Community Legend

4706 Views

11 replies

0 likes

WiFi 3g download offline settings
  • 4706 Views
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  • 0 likes

Offline playlist will not play

I made a playlist of songs from spotify's database and am trying to play them offline and it will not work. I made it an offline playlist too. Also it has that green download arrow next under the playlist name next to the number of track on the playl...

Visitor

I made a playlist of songs from spotify's database and am trying to play them offline and it will not work. I made it an offline playlist too. Also it has that green download arrow next under th...

Josh

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Is my phone compatible with Spotify?

I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP running Android version 4.1.2. I wasn't sure if thi...

Casual Listener

I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP ...

lariwestside

Casual Listener

1173 Views

2 replies

0 likes

  • 1173 Views
  • 2 replies
  • 0 likes

Duplicate playlists after folders created

I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in the folders I created. I'm using Android 4.1.2 runni...

Gig Goer

I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in t...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! Can the developers fix the bugs before adding new features?!

There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many other phones and they all are full of bugs.Bugs such as...

Regular

There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many othe...

guyalisha

Newbie

2404 Views

14 replies

2 likes

  • 2404 Views
  • 14 replies
  • 2 likes

Audio Effects

I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .

Casual Listener

I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .

Joe

Community Legend

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
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BUG: song duration reported in seconds instead of milliseconds

The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track is reported in seconds whereas the docs clearly st...

Casual Listener

The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track...

Taylor

Community Legend

788 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not recognized on android phone

I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! Any suggestions ?

Newbie

I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! ...

Peter__

Community Legend

599 Views

1 replies

0 likes

Samsung
  • 599 Views
  • 1 replies
  • 0 likes

Won't sync all songs

Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so. First, why is it not overwriting the first batch, and secondly, it got most of them synched, but then it gave me a warning that it was nearly out...

Newbie

Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so.  First, why is it not overwriting the first batch, and secondly, it got most of them sync...

Peter__

Community Legend

1092 Views

1 replies

0 likes

  • 1092 Views
  • 1 replies
  • 0 likes

Missing push notification and equalizer settings option on HTC One

Hi, I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas? Thx. Mazze

Roadie

Hi,   I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas?   ...

mazze_germany

Roadie

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
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Collection/Your Music missing

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.

Community Legend

It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thre...

alesmana

Casual Listener

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
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Solved!! Collection and Playlist Menu??

English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal Account i only have "Playlists" without this features... Anybody...

Casual Listener

  English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal ...

jackvickers

Casual Listener

1917 Views

6 replies

0 likes

  • 1917 Views
  • 6 replies
  • 0 likes

No Spotify controls in notification center

Hey there, I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why they don't appear. Any suggestions?

Visitor

Hey there,   I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why the...

user-removed

Not applicable

983 Views

2 replies

0 likes

  • 983 Views
  • 2 replies
  • 0 likes

Search doesn't work on my Android and never has!

I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but after I installed it on my new Galaxy 4, it still doesn...

Casual Listener

I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but af...

Joe

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Solved!! How to use Spotify Connect?

Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't even see a speaker symbol in Spotify. Uninstalled an...

Regular

Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't e...

poisike

Roadie

2967 Views

11 replies

0 likes

  • 2967 Views
  • 11 replies
  • 0 likes

Mercedes Benz A150 (MB Command) no playout

Hi all, I have a 2008 A150 and skype and normal telephone voice calls are fine over bluetooth on my Samsung Galaxy S4 mobile. However Spotify doesn't playout over bluetooth. Is there anything I am missing? Has anyone had this same problem and would t...

Regular

Hi all,   I have a 2008 A150 and skype and normal telephone voice calls are fine over bluetooth on my Samsung Galaxy S4 mobile. However Spotify doesn't playout over bluetooth. Is there anyth...

ck1125

Regular

1505 Views

8 replies

0 likes

  • 1505 Views
  • 8 replies
  • 0 likes