Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203513 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548694 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456177 Views
571 replies
38 likes
Hi. I have premium and a SGS4 i download a playlist from spotify to play while i'm on the bus. But it play only on random and doesnt scrobble :/. There is a fix for this?, i use the spotify app from the playstore.
Hi. I have premium and a SGS4 i download a playlist from spotify to play while i'm on the bus. But it play only on random and doesnt scrobble :/. There is a fix for this?, i use the spotify app...
Community Legend
752 Views
3 replies
0 likes
So Related artists link is gone. There is no link to the page, also swipeing left or right does nothing. http://i.imgur.com/zWxDkV7.png ... It's just not there. Biography is still there, just no related artists. Spotify is updated fully.
So Related artists link is gone. There is no link to the page, also swipeing left or right does nothing. http://i.imgur.com/zWxDkV7.png ... It's just not there. Biography is sti...
Regular
6095 Views
21 replies
0 likes
Hi, I'm using spotify now for quite a while and I pretty like the big variety of classical music. I only got the problem, that I can't see the full name of a titel in playlist, because there is the cover on the left site of the screen. for short name...
Hi, I'm using spotify now for quite a while and I pretty like the big variety of classical music. I only got the problem, that I can't see the full name of a titel in playlist, because the...
Community Legend
492 Views
1 replies
0 likes
I have an issue with the max audio volume on my samsung s4.Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is okay, but suddenly (changing song) the max device volu...
I have an issue with the max audio volume on my samsung s4. Using headset I will have to repeatedly unplugg/replugg the headset to get max audio volume. I.e having selected max volume the level is...
Regular
2081 Views
3 replies
0 likes
I can't turn shuffle of. there are little icons at the top of the screen for shuffle and repeat but I can't toggle either. Really starting to piss me off. Helppp
I can't turn shuffle of. there are little icons at the top of the screen for shuffle and repeat but I can't toggle either. Really starting to piss me off. Helppp
Community Legend
468 Views
1 replies
0 likes
Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second into a track.This is for both streamed and downloade...
Hello there, I've been using Spotify for over a year and a half now on my LG Nexus 4. Ever since I've had it, there has been this issue where song decrease in volume dramatically after 1/2 a second i...
Casual Listener
574 Views
2 replies
0 likes
Hi all, Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for the volume just to sound decent. I even changed phones via war...
Hi all, Does anyone know how to fix this particular issue? Ever since the new firmware update for Android in September, everytime I play a new song on spotify, I have to clear the RAM for ...
Regular
4361 Views
2 replies
0 likes
Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspielen können: Was ist der Unterschied zwischen Spotify-Fr...
Ich habe mir die Spotify-App neu heruntergeladen und diese auf meinem Tab installiert. Ich habe mir einen neuen, kostenlosen Free-Account erstellt. Mit diesem sollte ich laut der FAQ alles abspiele...
Casual Listener
707 Views
4 replies
0 likes
Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to upgrade to Premium to stream music. Ontop of that, I don't see ...
Hello, I have an old HTC Hero that I wish to use solely for playing free Spotify shuffle. However, everytime I try to play an artist or song, I get a notification that tells me I need to u...
Community Legend
674 Views
1 replies
0 likes
I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for this problem and ib cant seem to find a way to actuall...
I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for thi...
Community Legend
2498 Views
2 replies
0 likes
i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...
i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...
Community Legend
856 Views
1 replies
0 likes
I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.
I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.
Community Legend
681 Views
1 replies
0 likes
I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.
I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.
Casual Listener
1082 Views
4 replies
0 likes
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?
The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...
Gig Goer
2551 Views
7 replies
0 likes
DescriptionPlease describe the problemWhen I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio station based on" it is stuck on the improving station ani...
Description Please describe the problem When I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio sta...
Community Legend
1694 Views
5 replies
0 likes
Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it. Or sometime it will just turn off by itself. quit...
Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it...
Regular
1092 Views
2 replies
0 likes
Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...
Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' m...
Casual Listener
7015 Views
15 replies
4 likes
Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??
Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??
Casual Listener
515 Views
2 replies
0 likes
Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...
Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...
445 Views
0 replies
0 likes
I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...
I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to...
Community Legend
4944 Views
1 replies
0 likes
