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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444099 Views

565 replies

37 likes

Account
Free
  • 444099 Views
  • 565 replies
  • 37 likes

Spotify insists it's offline, stops playing radio.

Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...

Regular

Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs.  I have to go back to the radio channel selection, hitting 'close' m...

Caprico

Casual Listener

6915 Views

15 replies

4 likes

  • 6915 Views
  • 15 replies
  • 4 likes

All playlists not showing on my Samsung Gallax4

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

Casual Listener

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

MusicLoverBoy

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

streaming corrupted?

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...

Casual Listener

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

How do I do a clean reinstallation

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...

Regular

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2  I have tried a few times to...

Peter__

Community Legend

4775 Views

1 replies

0 likes

  • 4775 Views
  • 1 replies
  • 0 likes

Wont play the whole song

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it

Newbie

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it 

Peter__

Community Legend

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Mobile activity on desktop

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...

Music Fan

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...

mystic2102

Music Fan

1875 Views

2 replies

1 likes

Desktop
friend
Mobile
stream
  • 1875 Views
  • 2 replies
  • 1 likes

Why I'm paying?

Hi,I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? Or what?Thank you,Pascal

Newbie

Hi, I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? O...

user-removed

Not applicable

1009 Views

3 replies

0 likes

  • 1009 Views
  • 3 replies
  • 0 likes

Interrupted shuffle on HTC One V

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song played again before moving on (and then stopping again ...

Casual Listener

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song play...

Joe

Community Legend

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Solved!! Should there be non-stop music with free version?

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of songs unless I keep the screen on. Is this because of...

Casual Listener

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of so...

billdz-geo

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Friends list on mobile spotify app gone

Hey Spotify My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinstall, but without no help. My wifes spotify app, is showing her ...

Casual Listener

Hey Spotify   My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinsta...

cowclaw

Music Fan

6400 Views

10 replies

1 likes

  • 6400 Views
  • 10 replies
  • 1 likes

Downloading lists... problem

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it doesn't say "Download" at the top. That green big but...

Visitor

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it ...

Joe

Community Legend

837 Views

7 replies

0 likes

  • 837 Views
  • 7 replies
  • 0 likes

Solved!! Spotify playlist desyncin'

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened to the music, but since 4 days I got a Android phone...

Casual Listener

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened t...

semih2000

Casual Listener

766 Views

4 replies

0 likes

  • 766 Views
  • 4 replies
  • 0 likes

Error Msg - space

I have been using spotify for a few weeks with no problem. Today, I get this message:"No SD card found. We have no space to store our data. Please check that you have a working SD card and free space."Internal memory: 359MBInternal SD card: 3.7GTable...

Casual Listener

I have been using spotify for a few weeks with no problem. Today, I get this message: "No SD card found. We have no space to store our data. Please check that you have a working SD card and free spa...

Joe

Community Legend

727 Views

6 replies

0 likes

  • 727 Views
  • 6 replies
  • 0 likes

Remote control.

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Newbie

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Peter__

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

spotify free, on HTC WILDFIRE.

I am signed up to spotify but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "play store" but when i select songs, i cannot get to the "i...

Casual Listener

I am signed up to spotify  but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "pl...

Joe

Community Legend

1344 Views

7 replies

0 likes

  • 1344 Views
  • 7 replies
  • 0 likes

Deleting all songs from computer

Hi there, I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into settings > applications > spotify and clearing the data but it sti...

Regular

Hi there,   I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into sett...

Joe

Community Legend

1190 Views

10 replies

0 likes

  • 1190 Views
  • 10 replies
  • 0 likes

Content is not displaying / Blank Screen

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button. What are the steps you took to get to the error/issue? Reinstall Spo...

Casual Listener

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button.   What...

aaronfaber

Casual Listener

1199 Views

6 replies

0 likes

  • 1199 Views
  • 6 replies
  • 0 likes

no spotify connect symbol on android

HiI have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connect. is this possible with the MAC? on my phone there i...

Newbie

Hi I have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connec...

Joe

Community Legend

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Discover crashes out (Android)

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus 7, Kitkat 4.4.2

Regular

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus...

Joe

Community Legend

1325 Views

5 replies

0 likes

  • 1325 Views
  • 5 replies
  • 0 likes

No internet connection available (Chile)

Hi guys, I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n. Once i connect to 3g network or another wifi connection (another router) there's no problem. D...

Casual Listener

Hi guys,   I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n.   Once i connect to 3g ...

mmardones

Casual Listener

708 Views

4 replies

0 likes

  • 708 Views
  • 4 replies
  • 0 likes