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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7085 Views

0 replies

7 likes

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I lost my phone!!

Hi! I lost my phone, and it had spotify premium on it. I'm worried that someone is using it, can I turn off spotify on that phone? How do I do that? And when i get a new phone, will all the musics that I had be available? Can I listen to my music on ...

Newbie

Hi! I lost my phone, and it had spotify premium on it. I'm worried that someone is using it, can I turn off spotify on that phone? How do I do that? And when i get a new phone, will all the musics ...

Joe

Community Legend

1293 Views

1 replies

1 likes

  • 1293 Views
  • 1 replies
  • 1 likes

download playlist for offline use

Hi all, I've just added more songs to my laptop's spotify. I am now trying to download them to my samsung s2 so I can play them offline, but even though I have internet connection, nothing happens. Normally it says downloading 0 of 250 etc, but nothi...

Regular

Hi all,   I've just added more songs to my laptop's spotify.  I am now trying to download them to my samsung s2 so I can play them offline, but even though I have internet connection, n...

Joe

Community Legend

1890 Views

13 replies

0 likes

  • 1890 Views
  • 13 replies
  • 0 likes

Still missing Discover....

Hi, My friend and I both have Galaxy S III's (mine on AT&T his on T-Mobile). When he opens the app on his phone, the Discover tab is available to him to use. However, when I open the app on my phone, I still have the What's New tab--which also fails ...

Casual Listener

Hi,   My friend and I both have Galaxy S III's (mine on AT&T his on T-Mobile). When he opens the app on his phone, the Discover tab is available to him to use. However, when I open the a...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Autoplay playlists links.

This one is driving me mad. Spotify on Android does not autoplay playlist if opened through link. It will just open the playlist. Is there anything I can do to workaround this?

Newbie

This one is driving me mad. Spotify on Android does not autoplay playlist if opened through link. It will just open the playlist.    Is there anything I can do to workaround this?

Peter__

Community Legend

1257 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Am I supposed to have the Discover tab on android yet?

Hi all, Tried searching for this but i haven't managed to find a clear answer. I have an HTC One on android 4.2.2 (official rom). My Spotify App is fully up-to-date. Should I have a Discover tab or not? Because I don't at present. I really miss it fr...

Music Fan

Hi all,   Tried searching for this but i haven't managed to find a clear answer. I have an HTC One on android 4.2.2 (official rom). My Spotify App is fully up-to-date. Should I have a Discov...

Taylor

Community Legend

977 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Volume problems on Samsung S3. On each track volume is quiet after a second.

Hello lads, I have a problem with spotify on my mobile device, Samsung S3. After I hit play or change the track the volume is decent for a second and then it drops down for about 30%. On my laptop it is working all fine, just having this issue on my ...

Casual Listener

Hello lads,   I have a problem with spotify on my mobile device, Samsung S3. After I hit play or change the track  the volume is decent for a second and then it drops down for about 30%...

tomasg

Newbie

1540 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

[Android] HTC incredible S

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

Newbie

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

neo-x

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!! ''We're experiencing a problem please try again''

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experiencing a problem please try again'' and I did try ag...

Casual Listener

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experie...

trick--trouble

Newbie

22366 Views

21 replies

1 likes

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  • 21 replies
  • 1 likes

Solved!! Discover Tab still not available on Nexus 7

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the feature was slowly rolling out, but I don't know anyone who doesn't have it on any other device. I have the most up-to-date Android (4.3) on my OG Nexus...

Casual Listener

Does anyone using the Android App have Discover yet? My Nexus 7 still doesn't have it. I know the featur...

natalie26

Casual Listener

1246 Views

4 replies

0 likes

Nexus 7
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Error: "Track is unavailable" for two of my songs, even when NOT grayed out

Hi there, My issue is that two of the songs I have recently downloaded (Parachutes and Airplanes by David Archuleta and On My Own by Ashes Remain) show up as downloaded, with the green arrow just like all my other songs. However, when I try to play t...

Casual Listener

Hi there,   My issue is that two of the songs I have recently downloaded (Parachutes and Airplanes by David Archuleta and On My Own by Ashes Remain) show up as downloaded, with the green arr...

Peter__

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Solved!! Spotify connect android app

Anybody have an ETA for the spotify connect features for the Android apps? Can't wait!

Casual Listener

Anybody have an ETA for the spotify connect features for the Android apps? Can't wait! 

Peter__

Community Legend

10571 Views

35 replies

0 likes

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  • 35 replies
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Solved!! Spotify disconnects wifi while downloading

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading. Wifi immediately reconnects after it drops out. This does not o...

Regular

While downloading songs to my Motorola Droid Maxx, running Android 4.2.2 and Spotify 0.6.6.270, Spotify appears to force my wifi (g) connection to drop after a song finishes downloading.  Wifi i...

Zilver

Regular

4964 Views

7 replies

0 likes

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  • 7 replies
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New Album: Tamar Braxton "Love & War" : Will it be up instantly ?

PLEASE HELP! It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Someone help!! It's a very popular pre-order. The Album via Itunes --> ...

Newbie

PLEASE HELP!   It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Som...

Peter__

Community Legend

834 Views

1 replies

0 likes

new album
newbie
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Support for Samsung Galaxy S3 mini ??

Hey there, I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Newbie

Hey there,   I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Liam

Community Legend

4512 Views

2 replies

0 likes

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Can't figure out how to turn off radio station

can anyone tell me how to shut off spotify..? i use droid/verizon thx

Visitor

can anyone tell me how to shut off spotify..? i use droid/verizon thx

user-removed

Not applicable

1818 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't start up on my tablet

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Newbie

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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HTC One - Lockscreen Controls Inconsistent/Disappear

I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's lockscreen. Spotify, however, shows them very inconsis...

Roadie

I'm running Spotify on a stock HTC One (4.1.2) which has HTC's implementation of Android lockscreen music controls. Any player that supports ICS/JB lockscreen controls shows them on the HTC One's loc...

Daniel

Community Legend

2558 Views

8 replies

4 likes

  • 2558 Views
  • 8 replies
  • 4 likes

Account doesn't work anymore on phone

Hello,I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the android phone. When I log in, I can not listen to music, my p...

Casual Listener

Hello, I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the andr...

keaschonewille

Casual Listener

794 Views

4 replies

0 likes

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high data usage although in offline mode

Hi,Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. Anyone know what's the cause of it?

Regular

Hi, Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. A...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

downloading

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

Newbie

I press download on my droid to download to playlist. It's now downloading 1500 plus songs. How do I make it stop downloading?

townlakeangel

Newbie

584 Views

4 replies

0 likes

  • 584 Views
  • 4 replies
  • 0 likes