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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852092 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852092 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17665 Views
  • 3 replies
  • 0 likes
  • 17665 Views
  • 3 replies
  • 0 likes

Playlists not syncing

The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a playlist on the phone and it doesn't update on the d...

  • Newbie
  • The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a p...
  • Goodman
  • Spotify Legend
  • 8050 Views
  • 7 replies
  • 2 likes
  • 8050 Views
  • 7 replies
  • 2 likes

Solved!! Android doesn't download offline playlists

So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regret it. Please, someone know how to fix it. I'm just...

  • Casual Listener
  • So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regr...
  • Goodman
  • Spotify Legend
  • 17735 Views
  • 38 replies
  • 1 likes
  • 17735 Views
  • 38 replies
  • 1 likes

I have downloaded the same playlist 4 times

Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?

  • Music Fan
  • Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?
  • Goodman
  • Spotify Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Android app forgetting downloaded playlists

I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?

  • Music Fan
  • I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?
  • Goodman
  • Spotify Legend
  • 1541 Views
  • 1 replies
  • 2 likes
  • 1541 Views
  • 1 replies
  • 2 likes

Can't sync with Desktop version - no device recognised.

Windows 7, just re-Dled and reinstalled Spotify. HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify. Both on same wifi. I did this because of the issues I've been having. 1. No new playlists on phone when I add them on th...

  • Casual Listener
  • Windows 7, just re-Dled and reinstalled Spotify.   HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify.   Both on same wifi.   I did this becaus...
  • SubEffect
  • Casual Listener
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes instantly after login.

Description every time i try to start the app it closes and my phone freezes for a minute or so A more detailed description, using numbered steps 1. i downloaded spotify 2. then i installed spotify 3. after that i logged in 4. i was able to use the a...

  • Visitor
  • Description every time i try to start the app it closes and my phone freezes for a minute or so   A more detailed description, using numbered steps 1. i downloaded spotify 2. then i in...
  • Khelgesson30
  • Newbie
  • 4072 Views
  • 3 replies
  • 0 likes
  • 4072 Views
  • 3 replies
  • 0 likes

Spotify refuses to go online after update

After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far: - Going online with WLAN - Going online with the cellphone internet - Reinstalling Spotify - Logging in and out of my account. Note: When I shot ...

spotify is offline.png
  • Casual Listener
  •     After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far:   - Going online with WLAN - Going online with the cellphone in...
  • CeleryString
  • Casual Listener
  • 554 Views
  • 5 replies
  • 0 likes
  • 554 Views
  • 5 replies
  • 0 likes

Shuffle option missing?

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

  • Casual Listener
  • I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.
  • licenced
  • Community Legend
  • 590 Views
  • 6 replies
  • 0 likes
  • 590 Views
  • 6 replies
  • 0 likes

Galaxy S3, won't delete undownloaded playlists.

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up space, so they are not actually deleted. It surprises m...

  • Casual Listener
  • What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up spac...
  • licenced
  • Community Legend
  • 1341 Views
  • 1 replies
  • 1 likes
  • 1341 Views
  • 1 replies
  • 1 likes

Solved!! Unplugged headphone quits the app

Hello, When I am driving I leave my phone on my passenger seat so I can easily change to the next track. Unfortunately, while doing this, sometimes the headphone jack comes slightly unplugged. Even the slightest movement seems to close the app as it ...

  • Casual Listener
  • Hello,   When I am driving I leave my phone on my passenger seat so I can easily change to the next track.  Unfortunately, while doing this, sometimes the headphone jack comes slightly ...
  • licenced
  • Community Legend
  • 1101 Views
  • 1 replies
  • 0 likes
  • 1101 Views
  • 1 replies
  • 0 likes

[Android - ICS - Galaxy S2] Offline Directory on external SD?

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact.The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an internal USB Storage ( ~12gb called Internal SD ) and an SD ...

  • Casual Listener
  • So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact. The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an inter...
  • Liam
  • Community Legend
  • 2115 Views
  • 6 replies
  • 0 likes
  • 2115 Views
  • 6 replies
  • 0 likes

Opt out of Clean Versions for Radio on android

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions. Is there a way to opt out of this feature, as I despise censorship especially in my music. Please fix this because I'm an ad...

  • Regular
  • I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions.  Is there a way to opt out of this feature, as I despise censorship ...
  • licenced
  • Community Legend
  • 615 Views
  • 3 replies
  • 2 likes
  • 615 Views
  • 3 replies
  • 2 likes

Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

  • Regular
  • As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...
  • Goodman
  • Spotify Legend
  • 91127 Views
  • 11 replies
  • 12 likes
  • 91127 Views
  • 11 replies
  • 12 likes

HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

  • Newbie
  • I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...
  • licenced
  • Community Legend
  • 540 Views
  • 3 replies
  • 0 likes
  • 540 Views
  • 3 replies
  • 0 likes

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

  • Newbie
  • Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.
  • licenced
  • Community Legend
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Android app using a LOT of data on 3G!

Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...

2012-04-20_14-51-43.png
  • Community Legend
  • Hi there,   I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...
  • Goodman
  • Spotify Legend
  • 63442 Views
  • 91 replies
  • 7 likes
  • 63442 Views
  • 91 replies
  • 7 likes

Solved!! Screen saver mobile phone player navigator

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

  • Newbie
  • I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.
  • Liam
  • Community Legend
  • 4339 Views
  • 13 replies
  • 0 likes
  • Screen saver spotify control
  • 4339 Views
  • 13 replies
  • 0 likes

Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

  • Community Legend
  • I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....
  • Liam
  • Community Legend
  • 1365 Views
  • 4 replies
  • 0 likes
  • 1365 Views
  • 4 replies
  • 0 likes

two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play... using android free radio... Many thanks, Jack

  • Casual Listener
  • two playlists show downloaded but inside all is gray and won't play...   using android free radio...     Many thanks, Jack
  • licenced
  • Community Legend
  • 344 Views
  • 8 replies
  • 0 likes
  • 344 Views
  • 8 replies
  • 0 likes

Lock screen ICS app not functioning

Hi there,After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger.Tips anyone? It functioned using pin code, I've tried all other security options...

  • Casual Listener
  • Hi there, After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger. Tips anyone? It functione...
  • mrkristiansson
  • Newbie
  • 2117 Views
  • 4 replies
  • 0 likes
  • 2117 Views
  • 4 replies
  • 0 likes