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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP running Android version 4.1.2. I wasn't sure if thi...
I recently got an email about Spotify being offered free on mobile. When I tried to install it from Google Play, I got an error saying my device is incompatible with the app. I have a Sony Xperia SP ...
Casual Listener
1071 Views
2 replies
0 likes
I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in the folders I created. I'm using Android 4.1.2 runni...
I created folders on my PC to organize my playlists. Wonderful. The only problem is that now all the playlists downloaded on my Android device appear twice, once in the download section and once in t...
376 Views
0 replies
0 likes
There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many other phones and they all are full of bugs.Bugs such as...
There are so many issues with the app. I don't need a new log in screen or anything fancy for now or the rest or the community. I've used spotify on an HTC One, Galaxy S4, Galaxy Note 3 and many othe...
Newbie
1955 Views
14 replies
2 likes
I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .
I have a Huawei Premia 4g . I'm running 4.0.4 Android Ice Cream Sandwich . I've noticed that when I go to my Audio Effects I don't have the option to have 3d effects .
Community Legend
455 Views
2 replies
0 likes
The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track is reported in seconds whereas the docs clearly st...
The android client uses RemoteControlClient to broadcast track metadata, which is then consumed e.g. by the lock screen widget, but also by the AVRCP service. Unfortunately, the duration of the track...
Community Legend
659 Views
1 replies
0 likes
I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! Any suggestions ?
I upgraded my Spotify to premium on my tablet today but my android phone doesn't recognize it! I have logged out of Spotify on my tablet and the phone still doesn't recognize the upgrade to premium! ...
Community Legend
539 Views
1 replies
0 likes
Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so. First, why is it not overwriting the first batch, and secondly, it got most of them synched, but then it gave me a warning that it was nearly out...
Spotify wanted to resync all the songs, and is appearing to use a ton of memory all over again to do so. First, why is it not overwriting the first batch, and secondly, it got most of them sync...
Community Legend
1039 Views
1 replies
0 likes
Hi, I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas? Thx. Mazze
Hi, I can neither set push notifications nor equalizer settings as the respective menu items simply do not show up under settings. I'm an HTC One user and this sucks. Any ideas? ...
Roadie
629 Views
2 replies
0 likes
It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thread for news.
It seems that folk are having issues with Collection across devices. Either it has disappeared completely or "Albums" is missing. This has been escalated to the staff. Please keep an eye on this thre...
Casual Listener
660 Views
1 replies
0 likes
English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal Account i only have "Playlists" without this features... Anybody...
English: When i create a new Account (48h test) i get an Collection Tab in my Side Menü. It looks better and i can search for artists or albums in my playlists. But when i use my normal ...
Casual Listener
1679 Views
6 replies
0 likes
Hey there, I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why they don't appear. Any suggestions?
Hey there, I am using a Samsung Galaxy S4 (Android version 4.2.2, Spotify version 0.7.4) and when I play music there are no Spotify controls in the notification center. I don't get why the...
Not applicable
865 Views
2 replies
0 likes
I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but after I installed it on my new Galaxy 4, it still doesn...
I've been a Premium user for over a year and yeah I should've asked earlier but... I have NEVER been able to use the search function from my mobile. I thought it was my old phone (SGS1-old!) but af...
Community Legend
557 Views
1 replies
0 likes
Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't even see a speaker symbol in Spotify. Uninstalled an...
Looking for a way to stream Spotify from my Lenovo Ideapad to my Samsung DA-E 750 which is fully Airplay-compatible. Heard about Spotify Connect and thought it was the solution for that but I don't e...
Roadie
2503 Views
11 replies
0 likes
Hi all, I have a 2008 A150 and skype and normal telephone voice calls are fine over bluetooth on my Samsung Galaxy S4 mobile. However Spotify doesn't playout over bluetooth. Is there anything I am missing? Has anyone had this same problem and would t...
Hi all, I have a 2008 A150 and skype and normal telephone voice calls are fine over bluetooth on my Samsung Galaxy S4 mobile. However Spotify doesn't playout over bluetooth. Is there anyth...
Regular
1259 Views
8 replies
0 likes
I have to listen random music of an artist, but I don't want to choose any album or song. In mobile spotify is the only option, and the computer you only have to click in the artist photo. But I have no idea how to do in my android tablet...
I have to listen random music of an artist, but I don't want to choose any album or song. In mobile spotify is the only option, and the computer you only have to click in the artist ...
Community Legend
492 Views
3 replies
0 likes
The new Android 4.1 JellyBean has a new API/Button called Media Router. What it's doing?If you're connected to a Bluetooth Speaker or Headset you have a button within your app to quickly change between playback via Bluetooth or playback directly thro...
The new Android 4.1 JellyBean has a new API/Button called Media Router. What it's doing? If you're connected to a Bluetooth Speaker or Headset you have a button within your app to quickly...
Casual Listener
2531 Views
2 replies
3 likes
Hi, Fast forward/rewind (hold next/previous) on my bluetooth headset doesn't seem to work in spotify, but it works great in for example the walkman app. Are there no support for ffw/rwd in Spotify for Android? If there is a way to fix it please tell ...
Hi, Fast forward/rewind (hold next/previous) on my bluetooth headset doesn't seem to work in spotify, but it works great in for example the walkman app. Are there no support for ffw/rwd in...
Casual Listener
2288 Views
2 replies
1 likes
I'm using Spotify only on mobile and I love Spotify because of its radio function. But when I open Led Zeppelin or Pink Floyd radios. It never plays these bands. Yes, it plays similar artists but I want to listen themselves.
I'm using Spotify only on mobile and I love Spotify because of its radio function. But when I open Led Zeppelin or Pink Floyd radios. It never plays these bands. Yes, it plays similar artists but I w...
Regular
541 Views
5 replies
0 likes
Hi I hope someone can help as I'm really confused!I was recommended Spotify by a friend who swears by it, as I work in a basement where the wifi connection is unreliable. I downloaded and paid for the app and for a few days everything was fine but no...
Hi I hope someone can help as I'm really confused! I was recommended Spotify by a friend who swears by it, as I work in a basement where the wifi connection is unreliable. I downloaded and paid fo...
Not applicable
293 Views
1 replies
0 likes
Hi, Spotify recently started to show a strange behavior when screen turns off: first Spotify paused (I managed to fix it through clean reinstallation) but now Spotify crashes when the screen times out. I cannot identify any significant change to my s...
Hi, Spotify recently started to show a strange behavior when screen turns off: first Spotify paused (I managed to fix it through clean reinstallation) but now Spotify crashes when the scre...
Community Legend
505 Views
2 replies
1 likes
