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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116492 Views

27 replies

4 likes

  • 116492 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234253 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234253 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594565 Views

79 replies

3 likes

  • 594565 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487855 Views

580 replies

42 likes

Account
Free
  • 487855 Views
  • 580 replies
  • 42 likes

Android Feedback

Attention Customer Support team: We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaining a constant revenue stream from this platform. We must ensur...

Roadie

Attention Customer Support team:   We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaini...

user-removed

Not applicable

3884 Views

22 replies

4 likes

  • 3884 Views
  • 22 replies
  • 4 likes

Sync with local PC Files doesnt work correct

Hey, i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced.. 0-3 tracks out of aroud 15 of each from 8 full albums (most are bought as mp3 from Amazon). the sync worked fine some...

Casual Listener

Hey,   i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced..  0-3 tracks out of aroud 15 of each from 8 full al...

Thomas882

Casual Listener

932 Views

4 replies

0 likes

  • 932 Views
  • 4 replies
  • 0 likes

No online modus on galaxy tab

Hello world, I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection. It only seems to work with a premium account. Is that a fact...

Casual Listener

Hello world,   I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection...

Joe

Community Legend

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

cant select songs

I tried logging out and back in but it still won't let me pick the song.

Newbie

I tried logging out and back in but it still won't let me pick the song.

Joe

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Can't recognise sdxc 64gb class10 fat32 64kb cluster

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Roadie

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Joe

Community Legend

1078 Views

3 replies

0 likes

  • 1078 Views
  • 3 replies
  • 0 likes

Stream spotify over bluetooth in car

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not connecting to the bluetooth. Help!? Is it something...

Casual Listener

I am having trouble getting spotify to play through my bluetooth in my car. I have a RAZR Hd by Motorola and an Acura TL 06. I am able to play the music through the phone's audio fine, but it is not ...

cshendrix

Newbie

39779 Views

7 replies

6 likes

  • 39779 Views
  • 7 replies
  • 6 likes

Can't login to spotify app

Hi guys I have problem with spotify app. I can't login in via Facebook. Please can You solve this problem? Thanks

Casual Listener

Hi guys I have problem with spotify app. I can't login in via Facebook. Please can You solve this problem? Thanks 

Joe

Community Legend

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

Gaps between songs when using crossfade

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone. Please fix this asap. Until this update the streaming was seamless, a...

Roadie

I'm experiencing gaps between songs since the last update in my Android version of Spotify when using the crossfade. They're very short, a split second, but enough to annoy anyone.   Please ...

fennelly

Regular

2697 Views

4 replies

5 likes

Android
Crossfade
gaps
  • 2697 Views
  • 4 replies
  • 5 likes

AVRCP only works after starting Google Play Music first.

I use the Spotify app in my car(VW Golf 2014) a lot connected to the stereo via Bluetooth. I just got a Nexus 4 with Android 4.4.2 and was happy to be able to start using AVRCP 1.3 meta data wich it should support (It works in the car with my girlfri...

Regular

I use the Spotify app in my car(VW Golf 2014) a lot connected to the stereo via Bluetooth.   I just got a Nexus 4 with Android 4.4.2 and was happy to be able to start using AVRCP 1.3 meta da...

lucky_Pierre

Newbie

4815 Views

3 replies

0 likes

  • 4815 Views
  • 3 replies
  • 0 likes

Solved!! Local Files wont Sync to Nexus 7 Tablet

My nexus 7 tablet wont sync the local files to it. The tablet doesnt show up under devices on my desktop. I honestly have this problem on my phone as well, but my phone will randomly sync stuff with out notice, so its less of a problem. But i can't t...

Regular

My nexus 7 tablet wont sync the local files to it. The tablet doesnt show up under devices on my desktop. I honestly have this problem on my phone as well, but my phone will randomly sync stuff with ...

Oarlock

Regular

1986 Views

9 replies

0 likes

  • 1986 Views
  • 9 replies
  • 0 likes

playing with no sound (galaxy s4)

Please help me fix this. I'm very dissapointed with spotify.

Regular

Please help me fix this. I'm very dissapointed with spotify.

Joe

Community Legend

907 Views

2 replies

0 likes

  • 907 Views
  • 2 replies
  • 0 likes

SD card on new phone, music not recognized by Spotify

I got a replacement Galaxy Note 3 and thought that since all my downloaded playlists were on my SD card, it would logically follow that if I put that card in the new phone and installed Spotify, it would see them. Not so. It acts like I have no downl...

Regular

I got a replacement Galaxy Note 3 and thought that since all my downloaded playlists were on my SD card, it would logically follow that if I put that card in the new phone and installed Spotify, it w...

disconnekt

Regular

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

HTC One will not sync local files

Well I've been searching all night for solutions with no luck. Hoping someone can fix this for me. For some reason I cannot sync my HTC One with spotify. It does not come up under devices. I try dowloading a playlist with local files and it just idle...

Casual Listener

Well I've been searching all night for solutions with no luck. Hoping someone can fix this for me. For some reason I cannot sync my HTC One with spotify. It does not come up under devices. I try dowl...

Joe

Community Legend

892 Views

4 replies

0 likes

  • 892 Views
  • 4 replies
  • 0 likes

Cant see the interface/playlists... (problem solved!)

Just got a problem with spotify on my Samsung Note 3. When I start the app I get into the app but there is no icons/menu inside...just a grey screen. Here´s a screenshot how it looks like: http://www.imagebam.com/image/6ae29a307595068 Really apprecia...

Casual Listener

Just got a problem with spotify on my Samsung Note 3.   When I start the app I get into the app but there is no icons/menu inside...just a grey screen.   Here´s a screenshot how it ...

Joe

Community Legend

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
  • 0 likes

Audio Effects not showing on Beats Audio devices

Hello all. We've had some reports of people using some HTC devices with Beats Audio not being able to use the Audio Effects options. I'm collating some information for some reporting. Could you confirm the devices you are using that you are not able ...

Spotify Legend

Hello all.   We've had some reports of people using some HTC devices with Beats Audio not being able to use the Audio Effects options. I'm collating some information for some reporting. Coul...

Joe

Community Legend

12598 Views

54 replies

0 likes

  • 12598 Views
  • 54 replies
  • 0 likes

Solved!! Shuffle play missing on free version

Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! What can I do? When I open a playlist, there is only...

Casual Listener

Hello guys, I downloaded the app for android today, so and I assume it to be the latest version. The problem is that having a free account I'm not able to use it as there is no shuffle play button! W...

Joe

Community Legend

1653 Views

5 replies

0 likes

  • 1653 Views
  • 5 replies
  • 0 likes

Unlink local files in Android mobile app

First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private.. Solved this by making a playlist and placing all local files in that playlist and it synced fin...

Casual Listener

First Problem: Local Files will not sync to android, always says pending on the desktop app. Windows firewall is set to allow on both public and private..    Solved this by making a pla...

Joe

Community Legend

2136 Views

5 replies

0 likes

  • 2136 Views
  • 5 replies
  • 0 likes

Premium subscription....

Do I need to maintain my 'Premium' package in order to listen to my playlists on mobile phone? Can I play my music using a 'USB' cable from my mobile on any sound system?

Regular

Do I need to maintain my 'Premium' package in order to listen to my playlists on mobile phone?   Can I play my music using a 'USB' cable from my mobile on any sound system?  

Joe

Community Legend

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

LETRAS DE CANCIONES

Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero. Gracias.

Casual Listener

 Me gustaría saber si hay aplicaciones para spotify para android que te digan las letras de las canciones y que funcionen offline, ya que quiero ir al extranjero.   Gracias.

JavierGA

Casual Listener

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes