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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120124 Views

27 replies

4 likes

  • 120124 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242388 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242388 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603731 Views

79 replies

3 likes

  • 603731 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496479 Views

581 replies

42 likes

Account
Free
  • 496479 Views
  • 581 replies
  • 42 likes

[Android 4.4] Strange sounds when screen is touched

Description: After upgrading Android to Kit Kat on my Nexus 7 (2012) and streaming music online from my premium Spotify account (which I access via WiFi) or playing back music downloaded to my tablet and then send to my stereo receiver via Bluetooth ...

Gig Goer

Description: After upgrading Android to Kit Kat on my Nexus 7 (2012) and streaming music online from my premium Spotify account (which I access via WiFi) or playing back music downloaded to my tabl...

tawoody

Music Fan

4510 Views

22 replies

0 likes

  • 4510 Views
  • 22 replies
  • 0 likes

Songs randomly pause / Songs won't play right away

I've had these problems for some time. First...even when fully connected to Wifi, my Samsung Galaxy S3 (ATT) won't play a song, despite me pressing the song title over and over again. Eventually (a minute or so) the song begins to play, Secondly...ev...

Newbie

I've had these problems for some time.    First...even when fully connected to Wifi, my Samsung Galaxy S3 (ATT) won't play a song, despite me pressing the song title over and over again...

Disturbedpsycho

Newbie

1377 Views

3 replies

1 likes

  • 1377 Views
  • 3 replies
  • 1 likes

spotify connect with multiple pioneer sma3 speakers

So I am baffled. I have two of theconnect - enabled pioneer sma speakers. They are really awesome by the way. I can successfully stream to each one individually with spotify. However, I can't stream to both at the same time. Pioneer videos show the a...

Newbie

So I am baffled. I have two of theconnect - enabled pioneer sma speakers. They are really awesome by the way. I can successfully stream to each one individually with spotify. However, I can't stream ...

Peter__

Community Legend

890 Views

1 replies

0 likes

connect pioneer stream WiFi multi stream
  • 890 Views
  • 1 replies
  • 0 likes

Freezes after clicking log in since latest update, Droid Razr Maxx (not HD)

Spotify recently updated and now when i open the app it gives me the option to log in or create an account. i click log in and the UI slides over to the log in prompts... and then the app stops responding to input completely. I've tried uninstalling ...

Newbie

Spotify recently updated and now when i open the app it gives me the option to log in or create an account. i click log in and the UI slides over to the log in prompts... and then the app stops respo...

Greg

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

App on the iPhone

Hey I wanted to download the app on my iphone and live in Dubai and it doesn't work here what can I do ????

Newbie

Hey I wanted to download the app on my iphone and live in Dubai and it doesn't work here what can I do ????

Josh

Community Legend

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Solved!! HTC Desire C, Android 4.0.3 - App won't start

Hi, I'm using Android Ice Cream Sandwich 4.0.3 on my HTC phone. I've had spotify on it working fine for a couple of months but recently I sent it off to get the screen fixed. They obviously wiped all the data and apps and stuff which I knew they woul...

Casual Listener

Hi,   I'm using Android Ice Cream Sandwich 4.0.3 on my HTC phone.   I've had spotify on it working fine for a couple of months but recently I sent it off to get the screen fixed. Th...

Meach5

Casual Listener

5886 Views

9 replies

0 likes

  • 5886 Views
  • 9 replies
  • 0 likes

Opening Spotify, Playlists don't load, NOTHING LOADS. (GALAXY SIII)

Sometimes I open Spotify on my Android (Galaxy SIII) and the Playlist menu is completely blank, even though they are synced to my phone. The the menus don't load. Nothing loads. Hard reset phone, it is fine. Anyone else having this problem?

Music Fan

Sometimes I open Spotify on my Android (Galaxy SIII) and the Playlist menu is completely blank, even though they are synced to my phone.   The the menus don't load.   Nothing loads....

elany

Casual Listener

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

[Android] Footer displays incorrect song info

When backgrounding the app, upon returning and selecting a new song in an offline synced playlist, no matter which song is selected the footer in the app displays the old song which was played prior to the backgrounding. When terminating the app the ...

Newbie

When backgrounding the app, upon returning and selecting a new song in an offline synced playlist, no matter which song is selected the footer in the app displays the old song which was played prior ...

Liam

Community Legend

832 Views

1 replies

0 likes

android footer song info blank widget
  • 832 Views
  • 1 replies
  • 0 likes

Solved!! Specific song won't show in Android app

Hi, I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk – One More Time. Can anyone confirm this? I even tried to make a...

Casual Listener

Hi,   I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk ...

Liam

Community Legend

971 Views

3 replies

0 likes

  • 971 Views
  • 3 replies
  • 0 likes

App update caused error ( lost all music)

after the recent update spotify didnt open and said sd card not found . i had to unsintall it and install again and now all my downloaded music is lost . and my premium subscription is over . this is really sad. do i have to get the subscription agai...

Newbie

after the recent update spotify didnt open and said sd card not found . i had to unsintall it and install again and now all my downloaded music is lost . and my premium subscription is over . t...

Peter__

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

loading problems on my browse

When i go to browse, for example if a choose party it only going to give me a few options of playlists, and when i try to search for more i get stuck on a endelss loading, on desktop that doesn`t happen

Casual Listener

When i go to browse, for example if a choose party it only going to give me a few options of playlists, and when i try to search for more i get stuck on a endelss loading, on desktop that doesn`t hap...

Peter__

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Can't send songs on Android.

Been a premium member for over 3 years now, and I must say I am becoming more and more disappointed with Spotify as the days go on. I can't send music to people on Android unless I connect to Facebook, which I am not doing. I am clearly following peo...

Music Fan

Been a premium member for over 3 years now, and I must say I am becoming more and more disappointed with Spotify as the days go on.   I can't send music to people on Android unless I connect...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Solved!! Spotify for Android - Playlist Folder download

Dear all,I have a question about the Playlist Folder on the Android version of Spotify. I have one Playlist folder with different playlist within the folder. But on my Android device, when I open Spotify, I can only download the playlists but not the...

Regular

Dear all, I have a question about the Playlist Folder on the Android version of Spotify. I have one Playlist folder with different playlist within the folder. But on my Android device, when I open...

MikeLloydTexas

Casual Listener

2518 Views

7 replies

0 likes

  • 2518 Views
  • 7 replies
  • 0 likes

Spotify Begins Playing on Samsung Galaxy S4 Without Being Launched

About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app. I go in & pause/shut off the song, but it will begin playing again in less than a minute. I have to restart the phone to get Spo...

Casual Listener

About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app.  I go in & pause/shut off the song, but it will begin playing again ...

EvelSample

Casual Listener

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Spotify Unlimited, radio skips

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid members should have no limit...

Newbie

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid membe...

Peter__

Community Legend

18103 Views

18 replies

2 likes

  • 18103 Views
  • 18 replies
  • 2 likes

Spotify radio

When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?

Newbie

When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?

Peter__

Community Legend

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

No way to purchase album or song from station

I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does nothing. In Pandora I have this option and I'm sure...

Visitor

I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does ...

user-removed

Not applicable

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes

offline errors android, premium

premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data simply unacceptable (i know i can turn off downloadim...

Music Fan

premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data si...

Joe

Community Legend

946 Views

3 replies

0 likes

Android
offline mode
  • 946 Views
  • 3 replies
  • 0 likes

Bluetooth track information

Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spotify is able to stream music through Bluetooth without any issues,...

Visitor

Hello there!   I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spoti...

bearwiz

Newbie

2180 Views

5 replies

0 likes

  • 2180 Views
  • 5 replies
  • 0 likes

Downloaded music will not play.

Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the download status bar takes a long time for the first song and the...

Regular

Hi, PLEASE HELP!!!   I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the do...

Daniel

Community Legend

7267 Views

9 replies

1 likes

  • 7267 Views
  • 9 replies
  • 1 likes