Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387843 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi there, I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into settings > applications > spotify and clearing the data but it sti...
Hi there, I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into sett...
Community Legend
1084 Views
10 replies
0 likes
Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button. What are the steps you took to get to the error/issue? Reinstall Spo...
Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button. What...
Casual Listener
1095 Views
6 replies
0 likes
HiI have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connect. is this possible with the MAC? on my phone there i...
Hi I have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connec...
Community Legend
471 Views
2 replies
0 likes
As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus 7, Kitkat 4.4.2
As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus...
Community Legend
1181 Views
5 replies
0 likes
Hi guys, I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n. Once i connect to 3g network or another wifi connection (another router) there's no problem. D...
Hi guys, I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n. Once i connect to 3g ...
Casual Listener
643 Views
4 replies
0 likes
I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and then it throw me out of the application and a messag...
I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and t...
Community Legend
493 Views
1 replies
0 likes
There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the problem: I always keep spotify in offline mode and ...
There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the ...
Casual Listener
1903 Views
2 replies
1 likes
I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files.
I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files.
Casual Listener
459 Views
2 replies
0 likes
So when im listening to music im using the audio effect option. Using the the "hip hop" setting and have boosted the bass a bit. this makes the treble lower and then i have to have the volume higher, and every time i get a text and some times when im...
So when im listening to music im using the audio effect option. Using the the "hip hop" setting and have boosted the bass a bit. this makes the treble lower and then i have to have the volume ...
Gig Goer
551 Views
3 replies
0 likes
Hi folks, I've got a question referring to spotifuggle on mobile devices. Currently I'm a Spotify free user and think about getting Spotify Premium. Can I play single songs on a mobile device with spotifuggle premium? With the free version I only can...
Hi folks, I've got a question referring to spotifuggle on mobile devices. Currently I'm a Spotify free user and think about getting Spotify Premium. Can I play...
Casual Listener
2141 Views
2 replies
0 likes
I want to share anything with my friends on spotify I have a premium subscription. my playlists I do not want to share how I can set this
I want to share anything with my friends on spotify I have a premium subscription. my playlists I do not want to share how I can set this
Community Legend
390 Views
1 replies
0 likes
My Spotify app won't let me sign in with facebook when I click it it goes to the next screen and then right back to the login screen it's frustrating I pay 10 dollara a months and I always have problems with Spotify
My Spotify app won't let me sign in with facebook when I click it it goes to the next screen and then right back to the login screen it's frustrating I pay 10 dollara a months and I always have probl...
Community Legend
1380 Views
1 replies
0 likes
Hi, after listening for a little while on my Nexus 7 (kit kat 4.2.2) every time I use a screen function I get a loud cresendo-ing buzz sound. It does seem to be intermittent as well but when it is happening the sound is deafening. I have tried enabli...
Hi, after listening for a little while on my Nexus 7 (kit kat 4.2.2) every time I use a screen function I get a loud cresendo-ing buzz sound. It does seem to be intermittent as well but when it is ...
Regular
722 Views
2 replies
0 likes
hello, I just bought a Samsung Galaxy Win Duos ( GT-i8552 ). using android jelly bean 4.1.2 The play store tells me the spotify app is not compatible with this device... is there another way to install Spotify on this device? thanks in advance, Ben
hello, I just bought a Samsung Galaxy Win Duos ( GT-i8552 ). using android jelly bean 4.1.2 The play store tells me the spotify app is not compatible with this device... is there another way to insta...
Community Legend
794 Views
1 replies
0 likes
Hi guys,I've started having a problem after upgrading to Android 4.2.2 recently on my HTC One XL (with beats audio). The playback quality will be fine for the first minute or two, and then suddenly the sound quality will drop, most notably in the bas...
Hi guys, I've started having a problem after upgrading to Android 4.2.2 recently on my HTC One XL (with beats audio). The playback quality will be fine for the first minute or two, and then sudden...
Regular
974 Views
3 replies
0 likes
I recently installed the Spotify Android app on my Samsung HomeSync unit, and much to my surprise it seems to think the device is a mobile phone. Surely this must be an oversight? Any chance to make it appear as a tablet or even stationary unit inste...
I recently installed the Spotify Android app on my Samsung HomeSync unit, and much to my surprise it seems to think the device is a mobile phone. Surely this must be an oversight? Any chance to make ...
Community Legend
1129 Views
1 replies
0 likes
I have a Samsung Infuse 4G and I just signed up for Premium service. So far, this app does not work on my Infuse 4G so I'm not receiving any mobile service.Until I get a new phone, can't enjoy all premium features...
I have a Samsung Infuse 4G and I just signed up for Premium service. So far, this app does not work on my Infuse 4G so I'm not receiving any mobile service. Until I get a new phone, can't en...
Community Legend
676 Views
2 replies
0 likes
I have an ACER A500 and cant access my spotify account whihc I have on my HP laptop
I have an ACER A500 and cant access my spotify account whihc I have on my HP laptop
Not applicable
1552 Views
3 replies
0 likes
Hi there How c an I see or choose where my downloads are stored? I have a Galaxy tab2 with 32gb SD card but have just been told it cannot sync anymore. I don;t have an option in settings to change my local storage location, Any hints please?
Hi there How c an I see or choose where my downloads are stored? I have a Galaxy tab2 with 32gb SD card but have just been told it cannot sync anymore. I don;t have an option in sett...
Community Legend
736 Views
1 replies
0 likes
I would like to stream Spotify on a RAZR Maxx 4g to a stereo and have better sound quality than what you'd get through the 3.5 mm stereo jack. It seems that the micro HDMI connection might be useful but does the Spotify app send an audio signal throu...
I would like to stream Spotify on a RAZR Maxx 4g to a stereo and have better sound quality than what you'd get through the 3.5 mm stereo jack. It seems that the micro HDMI connection might be useful ...
Newbie
896 Views
1 replies
0 likes
