Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
116482 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
234227 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
594541 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
487841 Views
580 replies
42 likes
Hi, I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk – One More Time. Can anyone confirm this? I even tried to make a...
Hi, I just noticed that at least one song wont appear in the Android app even if it shows in the PC app and plays without problems. The song I can't seem to find in the app is Daft Punk ...
Community Legend
937 Views
3 replies
0 likes
after the recent update spotify didnt open and said sd card not found . i had to unsintall it and install again and now all my downloaded music is lost . and my premium subscription is over . this is really sad. do i have to get the subscription agai...
after the recent update spotify didnt open and said sd card not found . i had to unsintall it and install again and now all my downloaded music is lost . and my premium subscription is over . t...
Community Legend
416 Views
1 replies
0 likes
When i go to browse, for example if a choose party it only going to give me a few options of playlists, and when i try to search for more i get stuck on a endelss loading, on desktop that doesn`t happen
When i go to browse, for example if a choose party it only going to give me a few options of playlists, and when i try to search for more i get stuck on a endelss loading, on desktop that doesn`t hap...
Community Legend
385 Views
1 replies
0 likes
Been a premium member for over 3 years now, and I must say I am becoming more and more disappointed with Spotify as the days go on. I can't send music to people on Android unless I connect to Facebook, which I am not doing. I am clearly following peo...
Been a premium member for over 3 years now, and I must say I am becoming more and more disappointed with Spotify as the days go on. I can't send music to people on Android unless I connect...
480 Views
0 replies
0 likes
Dear all,I have a question about the Playlist Folder on the Android version of Spotify. I have one Playlist folder with different playlist within the folder. But on my Android device, when I open Spotify, I can only download the playlists but not the...
Dear all, I have a question about the Playlist Folder on the Android version of Spotify. I have one Playlist folder with different playlist within the folder. But on my Android device, when I open...
Casual Listener
2477 Views
7 replies
0 likes
About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app. I go in & pause/shut off the song, but it will begin playing again in less than a minute. I have to restart the phone to get Spo...
About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app. I go in & pause/shut off the song, but it will begin playing again ...
Casual Listener
648 Views
3 replies
0 likes
When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid members should have no limit...
When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid membe...
Community Legend
18057 Views
18 replies
2 likes
When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?
When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?
Community Legend
1031 Views
3 replies
0 likes
I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does nothing. In Pandora I have this option and I'm sure...
I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does ...
Not applicable
683 Views
3 replies
0 likes
premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data simply unacceptable (i know i can turn off downloadim...
premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data si...
Community Legend
934 Views
3 replies
0 likes
Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spotify is able to stream music through Bluetooth without any issues,...
Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spoti...
Newbie
2164 Views
5 replies
0 likes
Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the download status bar takes a long time for the first song and the...
Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the do...
Community Legend
7205 Views
9 replies
1 likes
my app keeps saying its in offline mode and i cant make it switch to online
my app keeps saying its in offline mode and i cant make it switch to online
Casual Listener
10485 Views
8 replies
0 likes
I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account. Now when playing fomr playlists or radio I am having commercial breaks every few minutes, but I have an active Spotify Unlimited subscriptioin in or...
I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account. Now when playing fomr playlists or radio I am having commercial breaks every few minutes, b...
Community Legend
849 Views
1 replies
0 likes
Spotify Android version 0.7.0.229 the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. ok, so i try to recreate them, based on playlists, to start a new sta...
Spotify Android version 0.7.0.229 the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. &nb...
Music Fan
1345 Views
2 replies
0 likes
Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a playlist. And navigating to other locations in the app...
Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a p...
Community Legend
1163 Views
5 replies
0 likes
Hi allIs anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to have no effect either, so assuming lg have this feat...
Hi all Is anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to...
Casual Listener
6188 Views
7 replies
2 likes
If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working SD card and free space". This is due to restriction...
If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working ...
Community Legend
5031 Views
9 replies
1 likes
I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier to recognise an album by its cover than its name. M...
I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier ...
Community Legend
438 Views
1 replies
0 likes
I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). So when I'm on Spotify on my desktop, it's encouragi...
I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). S...
Music Fan
1642 Views
7 replies
0 likes
