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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120175 Views

27 replies

4 likes

  • 120175 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242458 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242458 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603800 Views

79 replies

3 likes

  • 603800 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496546 Views

581 replies

42 likes

Account
Free
  • 496546 Views
  • 581 replies
  • 42 likes

Resetting password issues

Hey guys , I'm trying to log back in to my spotify account because I had to reset it....only problem is, I have no clue what my account info is. I was able to figure out my username, but then realized that they sent the password reset to my old email...

Casual Listener

Hey guys , I'm trying to log back in to my spotify account because I had to reset it....only problem is, I have no clue what my account info is. I was able to figure out my username, but then realiz...

rrmorse

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Some songs download the rest say loading

The songs that are all showing loading on my Samsung Galaxy SIII are from my iTunes library and since then I've had to get another computer. In the meantime iTunes lost my playlists or something because they are gone except for a few. So how do I get...

Newbie

The songs that are all showing loading on my Samsung Galaxy SIII are from my iTunes library and since then I've had to get another computer.  In the meantime iTunes lost my playlists or somethin...

Musical4Ever

Roadie

641 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

BUG REPORT : Unexpected "no space left on this device" error message

Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698 Internal storage : 9,63Gb/10,44Gb used SD Card storage : 15,0/29,71GB used Action : request for synching 2 playslits offline (...

Music Fan

Device : Galaxy Note II (GT-N7100) SD Card : 32Gb Class 10 Android version : 4.3 - N7100XXUEML3 Spotify version : 0.7.5.698   Internal storage : 9,63Gb/10,44Gb used SD Card storage :...

ant1

Music Fan

3307 Views

16 replies

0 likes

  • 3307 Views
  • 16 replies
  • 0 likes

Replays same track after returning to same playlist

Hello, When I listen to a playlist (i.e. playing an album from a search of an artist), I stop some track in the middle and reopens spotify another time (sometime a few hours, something the next day). I press play to play the track I stopped in the mi...

Newbie

Hello,   When I listen to a playlist (i.e. playing an album from a search of an artist), I stop some track in the middle and reopens spotify another time (sometime a few hours, somethin...

Peter__

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

offline folder deleted

Hello i am from germany so sorry for my bad 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to login and all my playlist were deleted. What could i do to ...

Casual Listener

Hello i am from germany so sorry for my bad 🙂 30 before, i updated a playlist on my computer and after that i wanted to hear the playlist on my mobile phone. But when i opened spotify i had to l...

shizwipe

Newbie

1489 Views

8 replies

0 likes

spotify offline folder deleted
  • 1489 Views
  • 8 replies
  • 0 likes

Predictive Text or search suggestions

I have a Galaxy S4, does Spotify have predictive text or search suggestions? I have trying Beats music lately and its really handy.

Regular

I have a Galaxy S4, does Spotify have predictive text or search suggestions? I have trying Beats music lately and its really handy. 

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Downloading Over 3G when disabled in App

Hi, I've just got a Nexus 5 with KitKat 4 and this morning kicked quite a few playlist downloads off while on my home WiFi so I could listen to them at work. I had the app set to not down load over 3G so thought that once I'd leave the house it would...

Casual Listener

Hi,   I've just got a Nexus 5 with KitKat 4 and this morning kicked quite a few playlist downloads off while on my home WiFi so I could listen to them at work. I had the app set to not down ...

timetoshine

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

[Spotify Mobile] [Android] [Premium] How can I see all downloaded songs on my device?

Hi, can you implement a function for the mobile app where you can see all songs that you downloaded (offline mode) on your device without having to go through every single offline playlists. It should be like a local (mobile device's) spotify library...

Newbie

Hi, can you implement a function for the mobile app where you can see all songs that you downloaded (offline mode) on your device without having to go through every single offline playlists. It sho...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Internet connection lost - keeps happening

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (really) short while. This has been going on for a very l...

Casual Listener

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (r...

NichoV

Casual Listener

1145 Views

2 replies

0 likes

  • 1145 Views
  • 2 replies
  • 0 likes

Playlist folders appear at the bottom of the list

Hi, Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of downloaded playlists. I don't really have a use for separating th...

Casual Listener

Hi,   Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of dow...

Sybar

Newbie

3148 Views

12 replies

10 likes

  • 3148 Views
  • 12 replies
  • 10 likes

Solved!! *confused* two different Spotify's, but same version and android!

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but... Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android version (4.3), but still different features and style! Why? I have a S...

Visitor

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but...   Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android...

Daniel

Community Legend

7375 Views

4 replies

0 likes

  • 7375 Views
  • 4 replies
  • 0 likes

Solved!! Is this Normal

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App. For reference I do have the Premium subscription. Playlist Playback: Is default order playback possible instead of Shuffle playback? Sometimes I dont m...

Casual Listener

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App.  For reference I do have the Premium subscription.   Playlist Playback:  Is defau...

jibeason

Casual Listener

847 Views

2 replies

0 likes

  • 847 Views
  • 2 replies
  • 0 likes

Offline Playlist Folder

Hello everyone, is it somehow possible to create playlist folders for offline playlist? Another question: I don't really get it with making a playlist available for offline mode and synchronising. If I am in the same wlan with my mobile phone and the...

Regular

Hello everyone,   is it somehow possible to create playlist folders for offline playlist?    Another question: I don't really get it with making a playlist available for offlin...

madmaxlax

Regular

1786 Views

4 replies

0 likes

  • 1786 Views
  • 4 replies
  • 0 likes

Spotify Android App, co-exist with others?

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Regular

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Daniel

Community Legend

1514 Views

8 replies

0 likes

  • 1514 Views
  • 8 replies
  • 0 likes

app crashes when going on my playlists

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't get on it anymore forcing me to uninstall it and r...

Newbie

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't...

Daniel

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Playing a song imported from iTunes.

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.) I imported to Spotify. I can play the song on my lap top. I included the song in a new mix. I downloaded the mix to my Android. It won't play on my Android. It says the so...

Regular

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.)   I imported to Spotify.   I can play the song on my lap top.   I included the song in a new ...

Daniel

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Problem with external SD card

I think this issue is taking too much time to get addressed. I have: - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify But the latest version does not want to detect my external 32gb SD card...

Regular

I think this issue is taking too much time to get addressed. I have:   - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify ...

Daniel

Community Legend

893 Views

5 replies

0 likes

  • 893 Views
  • 5 replies
  • 0 likes

songs randomly pause, offline and online mode.

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated.This happens while streaming in radio or albums or in offline playlist aswells. In additio...

Casual Listener

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated. This happens while streaming in ra...

antics7

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Playlist synchronized only at normal quality level.

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline and the quality selected is maximum as usual... To per...

Visitor

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline &nb...

user-removed

Not applicable

679 Views

4 replies

0 likes

  • 679 Views
  • 4 replies
  • 0 likes

the end of the world (...to me)

where is the oasis other track list?

Newbie

where is the oasis other track list?

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes