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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839781 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839781 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13612 Views
  • 1 replies
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  • 13612 Views
  • 1 replies
  • 0 likes

Bug @ Android app

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see nobody even listens to us (customers)? Come on people...

  • Regular
  • I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see no...
  • Psychotoxic
  • Music Fan
  • 941 Views
  • 2 replies
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  • 941 Views
  • 2 replies
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Mobile/offline question?

Why won't it let me listen to most of my music offline ?it says "Track cannot be played offline."

  • Newbie
  • Why won't it let me listen to most of my music offline ? it says "Track cannot be played offline." 😕
  • 545 Views
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  • 545 Views
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Bluetooth with Spotify application on Galaxy S ?

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver.Sorry for bad english, I'm french.Thanks !

  • Newbie
  • Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver. Sorry for bad e...
  • badger
  • Music Fan
  • 1193 Views
  • 2 replies
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  • 1193 Views
  • 2 replies
  • 0 likes

Automatic display rotation?

Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...

  • Casual Listener
  • Hey guys,   just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...
  • subsinker
  • Casual Listener
  • 865 Views
  • 2 replies
  • 1 likes
  • 865 Views
  • 2 replies
  • 1 likes

Closing on launch without warning... Unusable on mobile

I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...

  • Newbie
  • I am running Samsung Nexus S on ICS.    It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...
  • licenced
  • Community Legend
  • 718 Views
  • 2 replies
  • 0 likes
  • 718 Views
  • 2 replies
  • 0 likes

Cover not well positionned on Galaxy Nexus

Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.

  • Casual Listener
  • Hi,   On my Galaxy Nexus my covers are not well positionned :   I hadn't that problem on my HTC Desire. 😉
  • 607 Views
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  • 607 Views
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Sony Ericsson Xperia Neo

Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...

  • Casual Listener
  • Dear,   Is the Sony Ericsson Xperia Neo supported?   http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369   I am asking this because the phone isn't in the list, but...
  • 708 Views
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  • 708 Views
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Synching question

This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve

  • Casual Listener
  • This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve
  • 598 Views
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  • 598 Views
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can't sign in

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.

  • Newbie
  • after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...
  • klaproth604
  • Casual Listener
  • 857 Views
  • 3 replies
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  • 857 Views
  • 3 replies
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So... Spotify opened up in Germany... hooray... time to try it out on my Galaxy Nexus.... oh wait!

Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on the flagship Android device? As it stands, the app f...

  • Casual Listener
  • Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on t...
  • merb
  • Casual Listener
  • 910 Views
  • 2 replies
  • 0 likes
  • 910 Views
  • 2 replies
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Solved!! download spotify for archos?

My archos android device has no access to google play. Where can I manually download the spotify.apk?

  • Newbie
  • My archos android device has no access to google play. Where can I manually download the spotify.apk?  
  • SteveBrammer
  • Community Legend
  • 2536 Views
  • 1 replies
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  • 2536 Views
  • 1 replies
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Samsung Galaxy Ace - problems logging in

Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really don't help

  • Regular
  • Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really do...
  • soonback
  • Newbie
  • 1253 Views
  • 1 replies
  • 0 likes
  • 1253 Views
  • 1 replies
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Sync Android device with USB cable?

Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help/Chrsitoffer

  • Newbie
  • Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network   Macbook Pro + HTC Sensation XE   Happy for some help...
  • 2011 Views
  • 0 replies
  • 8 likes
  • 2011 Views
  • 0 replies
  • 8 likes

Solved!! choose location for spotify offline files

Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card since it's bigger.

  • Newbie
  • Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card s...
  • Hestbank
  • Newbie
  • 2464 Views
  • 1 replies
  • 1 likes
  • 2464 Views
  • 1 replies
  • 1 likes

Old, Clunky, Lacking.....awful

Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that come with it. My concerns, as a premium subscriber, is that...

  • Casual Listener
  • Hey Guys,   I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that...
  • 751 Views
  • 0 replies
  • 3 likes
  • 751 Views
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  • 3 likes

Bug... Whenever I add song into a playlist, spotify adds it then logs off and back in..

I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave rhspsody and doing have this problem. Making playlis...

  • Roadie
  • I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave r...
  • 645 Views
  • 0 replies
  • 0 likes
  • 645 Views
  • 0 replies
  • 0 likes

synchronization problem htc tatto

Hello, Since a few days, I can't listen the music that I synchronized on my mobile.Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have expired (I am a premium member). On top of that, I can synchroniz...

  • Casual Listener
  • Hello,   Since a few days, I can't listen the music that I synchronized on my mobile. Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have exp...
  • charlo
  • Casual Listener
  • 825 Views
  • 2 replies
  • 0 likes
  • 825 Views
  • 2 replies
  • 0 likes

Premium help!

I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .

  • Regular
  • I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!!  Help  . 
  • licenced
  • Community Legend
  • 749 Views
  • 1 replies
  • 0 likes
  • 749 Views
  • 1 replies
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Streaming on HTC Desire

Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen using another similar service (TDC Play) the problem do...

  • Casual Listener
  • Hi - the streaming quality on my mobil phone (HTC Desire) is dubious. There are many fall outs on my daily trip from the suburbs of Copenhagen to the City Centre, and Spotify goes offline. Wheen usin...
  • David
  • Spotify Legend
  • 903 Views
  • 3 replies
  • 0 likes
  • 903 Views
  • 3 replies
  • 0 likes

Help

I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I fix this!?

  • Newbie
  • I synced some music tracks to my android cell phone & the first two days my music played great. Now I can not get spotify to play any of the music I synced to my cell phone. How can I f...
  • David
  • Spotify Legend
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes

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