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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Android Phone Space Full, Can't free up Space

I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.

Newbie

I recently hit the limit for my android phone of 8 GB, I unchecked a bunch of playlists but the space will not free up. Any help would be appreciated.

Peter__

Community Legend

639 Views

1 replies

0 likes

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Same problem

I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.

Newbie

I can't choose songs on third multiple device. I can only shuffle and not choose what song I want. Really annoying. Please fix.

alistair94

Casual Listener

911 Views

4 replies

0 likes

  • 911 Views
  • 4 replies
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Solved!! Kindle Fire HD - No Browsing Curated Playlists, Discover..

The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone else see the same?

Visitor

The recent update ( a few months ago) for Spotify that gives us browsing capabilities and curated playlists...as well as the "Discover" section........this is not on the Kindle Fire version? Anyone e...

mercury666

Gig Goer

2327 Views

7 replies

0 likes

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  • 7 replies
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Sorry. This radio station can't be started. Please try a new station.

DescriptionPlease describe the problemWhen I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio station based on" it is stuck on the improving station ani...

Newbie

Description Please describe the problem When I upvote or downvote a song it shows this error at the bottom of the screen, and when i go back into the station which now appears as "Unknown radio sta...

Peter__

Community Legend

1579 Views

5 replies

0 likes

  • 1579 Views
  • 5 replies
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[Android] Music Stops Playing after Several Tracks

Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it. Or sometime it will just turn off by itself. quit...

Regular

Stops playing on mobile app. plays about 3 songs, then seems to pause on a blank/black screen. almost as if an ad is supposed to play but does not. just stays there. I have to quit out and restart it...

deanomight

Regular

993 Views

2 replies

0 likes

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  • 2 replies
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Spotify insists it's offline, stops playing radio.

Description:Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs. I have to go back to the radio channel selection, hitting 'close' multiple times to the "listen offline with premium" notice, se...

Regular

Description: Spotify tries to insist that it's in offline mode, and stops playing radio channels after one to a few songs.  I have to go back to the radio channel selection, hitting 'close' m...

Caprico

Casual Listener

6534 Views

15 replies

4 likes

  • 6534 Views
  • 15 replies
  • 4 likes

All playlists not showing on my Samsung Gallax4

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

Casual Listener

Hi, I'm premium member and not all my playlists are showing up in my phone. Any suggestions??

MusicLoverBoy

Casual Listener

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

streaming corrupted?

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and all songs without offlince-sync are marked with "You...

Casual Listener

Hello, I use Spotify since ages and I like the premium functions. But since two months ago I can't stream over the mobile-internet. The playlist stops always when it switches to a 3G connection and...

404 Views

0 replies

0 likes

  • 404 Views
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How do I do a clean reinstallation

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...

Regular

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2  I have tried a few times to...

Peter__

Community Legend

4419 Views

1 replies

0 likes

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  • 1 replies
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Wont play the whole song

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it

Newbie

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it 

Peter__

Community Legend

785 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Mobile activity on desktop

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...

Music Fan

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...

mystic2102

Music Fan

1794 Views

2 replies

1 likes

Desktop
friend
Mobile
stream
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  • 2 replies
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Why I'm paying?

Hi,I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? Or what?Thank you,Pascal

Newbie

Hi, I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? O...

user-removed

Not applicable

945 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Interrupted shuffle on HTC One V

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song played again before moving on (and then stopping again ...

Casual Listener

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song play...

Joe

Community Legend

494 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Should there be non-stop music with free version?

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of songs unless I keep the screen on. Is this because of...

Casual Listener

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of so...

billdz-geo

Casual Listener

727 Views

2 replies

0 likes

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  • 2 replies
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Friends list on mobile spotify app gone

Hey Spotify My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinstall, but without no help. My wifes spotify app, is showing her ...

Casual Listener

Hey Spotify   My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinsta...

cowclaw

Music Fan

6115 Views

10 replies

1 likes

  • 6115 Views
  • 10 replies
  • 1 likes

Downloading lists... problem

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it doesn't say "Download" at the top. That green big but...

Visitor

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it ...

Joe

Community Legend

747 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify playlist desyncin'

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened to the music, but since 4 days I got a Android phone...

Casual Listener

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened t...

semih2000

Casual Listener

695 Views

4 replies

0 likes

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  • 4 replies
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Error Msg - space

I have been using spotify for a few weeks with no problem. Today, I get this message:"No SD card found. We have no space to store our data. Please check that you have a working SD card and free space."Internal memory: 359MBInternal SD card: 3.7GTable...

Casual Listener

I have been using spotify for a few weeks with no problem. Today, I get this message: "No SD card found. We have no space to store our data. Please check that you have a working SD card and free spa...

Joe

Community Legend

626 Views

6 replies

0 likes

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  • 6 replies
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Remote control.

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Newbie

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Peter__

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

spotify free, on HTC WILDFIRE.

I am signed up to spotify but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "play store" but when i select songs, i cannot get to the "i...

Casual Listener

I am signed up to spotify  but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "pl...

Joe

Community Legend

1263 Views

7 replies

0 likes

  • 1263 Views
  • 7 replies
  • 0 likes