Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1491 Views

0 replies

6 likes

  • 1491 Views
  • 0 replies
  • 6 likes

My Data Just Spiked 7.06GB in 2 days!!!!

Hello, I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days. I am part of a business plan that cannot go over 10GB I r...

Casual Listener

Hello,   I am an avid Spotify user, I use Spotify at least once a day. Between Jan1 and Jan3 I was surprised to find that my data usage had spiked a MASSIVE 7.06GB. That's in a matter of 3 days...

Joe

Community Legend

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Spotify Connect (no speaker icon) on Android

Hi, I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled. Somehow the speaker icon doesn't show up in Spotify when in Now Playing, so I cannot select my Airport Expres...

Newbie

Hi,   I just bought a Samsung Galaxy Note 3 today. I read that Spotify Connect was just released for Android (November 25), so I was thrilled.    Somehow the speaker icon doesn...

Joe

Community Legend

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Newbie question on shuffling

Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each song, it stops and I have to click X on top left to g...

Casual Listener

Ok. Just recently installed Spotify on my Galaxy Nexus. And I added several playlists(albums). Now what I am dealing with, is it is set to shuffle (I have the free version), but at the end of each so...

fishing4dale

Casual Listener

331 Views

2 replies

0 likes

  • 331 Views
  • 2 replies
  • 0 likes

Solved!! High Cpu Usage on Android???

Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone. The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify version is 0.7.4.610.gd7332b3. The second is a Nokia N86 8MP. Thi...

Roadie

Hello. I have installed Spotify in both an Android Phone and a Nokia S60 phone.   The first is a HTC Chacha with Android 2.3.5. This phone has 512MB of RAM and a 800 mhz CPU, and Spotify ver...

Tokafondo

Roadie

3063 Views

5 replies

0 likes

  • 3063 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium stops playing songs after a few minutes

Hi I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account. For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 at random. I have - removed the app - cleared the cache - redownloaded for...

Regular

Hi   I have a Samsung SIII (I9000) on Android 4.1.2 running Spoitfy with premium account.   For the last few weeks I have noticed it now stops playing a song between 2:30 and 3:10 a...

Peter__

Community Legend

11739 Views

12 replies

1 likes

  • 11739 Views
  • 12 replies
  • 1 likes

Data volume rises and rises.. / Speicherplatz steigt und steigt

Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes.Then there is still the possibility to download the songs for the OFFLINE mode.Now the question of questions: If I do not wa...

Newbie

Next, if I might add an album to my playlists in Spotify, then I can only ONLINE anhöhren (with an internet connection) I yes. Then there is still the possibility to download the songs for the OFF...

1288 Views

0 replies

2 likes

Data volume
  • 1288 Views
  • 0 replies
  • 2 likes

Is there an actual solution to Spotify stopping after almost every track?

It's a darn shame. I am obviously not the only one having this problem. I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and they have a slightly bigger catalog. I have been using the fre...

Regular

It's a darn shame.  I am obviously not the only one having this problem.  I have been using MOG for over a year and am hoping to switch to Spotify because I like their interface better, and...

Joe

Community Legend

1051 Views

12 replies

0 likes

  • 1051 Views
  • 12 replies
  • 0 likes

Solved!! Won't load Facebook login on Galaxy S2

Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook it won't load a login screen, it just tells me it can'...

Casual Listener

Description I am a Premium account holder and was using Spotify on my phone problem free for the last year or so but suddenly today it asked me to login and when I try to sign in through Facebook...

Joe

Community Legend

1342 Views

4 replies

0 likes

  • 1342 Views
  • 4 replies
  • 0 likes

Audio Effects has stopped working

Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is there any solution to this ? or should I stop using...

Newbie

Hey I have a Samsung S4 and Audio Effects has stopped working. This means that I can turn it on and off and adjust the buttons but there will be no difference in sound. This is seriously annoying Is ...

Joe

Community Legend

1214 Views

7 replies

2 likes

  • 1214 Views
  • 7 replies
  • 2 likes

Playlist Folders Organize, But Duplicate Downloaded List Sucks

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get to them. If you are having trouble with organizing ...

Gig Goer

The "Downloaded" section on the Playlist menu of Android is very annoying. Even if you have all your playlists organized with playlist folders you have to scroll through ALL of your downloads to get ...

Taylor

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Radio Duplicates

Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times there are a few tracks between them. Has anyone else s...

Roadie

Over the last few days i have been using Spotify radio on my android phone, and several times i have had duplicate tracks. (Same name and album) sometimes they are next to each other, other times the...

richardap

Roadie

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
  • 0 likes

Spotify premium not working on samsung

I just installed spotify on my new mobile, Samsung Galaxy. The dowload and login went fine, but the app do not find my premium subscription. It keeps asking me to upgrade to premium. When I log in to my account on my iPad, the premium subscription is...

Casual Listener

I just installed spotify on my new mobile, Samsung Galaxy. The dowload and login went fine, but the app do not find my premium subscription. It keeps asking me to upgrade to premium. When I log in to...

Peter__

Community Legend

400 Views

3 replies

0 likes

  • 400 Views
  • 3 replies
  • 0 likes

Music just stops playing after +- 1 Min

Mainly when the tablet is going in standby mode. i've re-installed, with clearing cache. Also have not any widget on my homescreen on Spotify. Tablet is running android 4.0.4. Any solution being developed on it?

Newbie

Mainly when the tablet is going in standby mode. i've re-installed, with clearing cache. Also have not any widget on my homescreen on Spotify.    Tablet is running android 4.0.4. &n...

Joe

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Album Art Image Quality on Kit-Kat

Hey all! I just wanted to point out a small thing I noticed that has been kinda bugging me lately. The image quality on the lockscreen album art on 4.4 is really lacking, especially compared to Google Music's. Here's a couple examples of what I'm tal...

Casual Listener

Hey all! I just wanted to point out a small thing I noticed that has been kinda bugging me lately. The image quality on the lockscreen album art on 4.4 is really lacking, especially compared to Googl...

Marco

Community Legend

2325 Views

6 replies

0 likes

  • 2325 Views
  • 6 replies
  • 0 likes

Question about Local files sync

Hello everyone, I`m new to spotify and I got some question. I recently synced my desktop Spotify client with Android. It synced playlists and local files. But I can`t find those local files inside Android app. Where can I find them? BTW I didn`t adde...

Gig Goer

Hello everyone, I`m new to spotify and I got some question. I recently synced my desktop Spotify client with Android. It synced playlists and local files. But I can`t find those local files inside An...

Joe

Community Legend

576 Views

7 replies

0 likes

  • 576 Views
  • 7 replies
  • 0 likes

Tablet behaves like smartphone

I installed spotify in Arnova 7G, and behaves like a mobile in spotify free, not allowed to use spotify as a tablet. is not compatible?... However, in Archos 10.1 woks perfectly... Thanks

Casual Listener

I installed spotify in Arnova 7G, and behaves like a mobile in spotify free, not allowed to use spotify as a tablet.     is not compatible?...   However, in Archos 10.1 wok...

Idefix

Casual Listener

612 Views

5 replies

0 likes

  • 612 Views
  • 5 replies
  • 0 likes

Need your offline devices reset? Post here.

Hi, I'm new to Spotify and I just got the premium subscription. I have my playlists on my laptop and I wanted to be ablw to listen to them on my phone. I have the Spotify app on the phone but I can t figure out how to get the playlists. Can anyone ma...

Newbie

Hi, I'm new to Spotify and I just got the premium subscription.  I have my playlists on my laptop and I wanted to be ablw to listen to them on my phone.  I have the Spotify app on the phone...

Peter__

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Windows Spotify controlled with Android tablet with Local Wifi (Remote control)

Hi, I would like to control Spotify (song serach, next, play, pause....) with an Android Samsun Galaxy STM tablet Spotify interface and reproduce it in a Windows Spotify PC interface installation in the same local Wifi. It is like a remote control. I...

Casual Listener

Hi,   I would like to control Spotify (song serach, next, play, pause....) with an Android Samsun Galaxy STM tablet Spotify interface and reproduce it in a Windows Spotify PC interface insta...

Joe

Community Legend

1055 Views

2 replies

0 likes

Remote control
wifi
  • 1055 Views
  • 2 replies
  • 0 likes

Remote control Spotify from Android

Hi People, For days now I have been trying to find a usable app for controlling Spotify Premium with my Samsung Galaxy Plus. Without succes. Closest I got was with an app called 'spotimote' but after I installed the app and the server program for win...

Regular

Hi People,   For days now I have been trying to find a usable app for controlling Spotify Premium with my Samsung Galaxy Plus. Without succes. Closest I got was with an app called 'spotimote' ...

Peter__

Community Legend

12630 Views

14 replies

1 likes

  • 12630 Views
  • 14 replies
  • 1 likes

how to permanently delete videos on S3?

Hi, I am on my S3 a lot and downloaded tons of videos bcz the 6000 mah extended battery I got from mpj does double my battery life. But I think my phone almost full now, so how can i permanently delete videos on the S3?? Thanks in advance.

Newbie

Hi, I am on my S3 a lot and downloaded tons of videos bcz the 6000 mah extended battery I got from mpj does double my battery life. But I think my phone almost full now, so how can i permanently dele...

Liam

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes