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Please see below the most popular frequently asked questions.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 33110 Views
  • 62 replies
  • 25 likes
  • 33110 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872871 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872871 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25258 Views
  • 3 replies
  • 0 likes
  • 25258 Views
  • 3 replies
  • 0 likes

Download playlist to internal storage?

Hi everyoneI was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

  • Newbie
  • Hi everyone I was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.
  • Joe
  • Community Legend
  • 1039 Views
  • 2 replies
  • 0 likes
  • 1039 Views
  • 2 replies
  • 0 likes

all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

  • Newbie
  • Looks ok in playlist but when chosing album Songs are greyed out.
  • pcoventry76
  • Roadie
  • 4230 Views
  • 9 replies
  • 0 likes
  • 4230 Views
  • 9 replies
  • 0 likes

must wifi or mobile data be on to listen to spotify?

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs to phone but makes no difference. Thanks

  • Casual Listener
  • Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs ...
  • pcoventry76
  • Roadie
  • 711 Views
  • 2 replies
  • 0 likes
  • 711 Views
  • 2 replies
  • 0 likes

ANDROID TABLET COMPATABILITY

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??

  • Regular
  • I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??  
  • Peter__
  • Community Legend
  • 723 Views
  • 4 replies
  • 0 likes
  • 723 Views
  • 4 replies
  • 0 likes

Missing followers/following feature

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

  • Newbie
  • On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?
  • Joe
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

No Local Files from my desktop will sync to my Galaxy S3

Hey Team My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "which I've done" then be on the same wifi network "I AM" then ...

  • Casual Listener
  • Hey Team  My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "whi...
  • Joe
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Feedback request: Marking/highlighting/starring starred songs

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or something so I know they are starred when scrolling thr...

  • Casual Listener
  • When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or some...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

No Internet Connection preventing playing downloaded playlist

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection. So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play them etc. Great. If I am on the tube or on a flight and decide I...

  • Regular
  • I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection.   So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play th...
  • airchie
  • Regular
  • 1720 Views
  • 6 replies
  • 0 likes
  • 1720 Views
  • 6 replies
  • 0 likes

Friends list on android app

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that, I can't share songs with someone I have recently ...

  • Casual Listener
  • Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that...
  • 930 Views
  • 0 replies
  • 4 likes
  • 930 Views
  • 0 replies
  • 4 likes

android friends list doesn't match mac desktop following list

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...

  • Casual Listener
  • my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...
  • beibneken
  • Casual Listener
  • 719 Views
  • 8 replies
  • 0 likes
  • 719 Views
  • 8 replies
  • 0 likes

How do I add a friend on the new Android app

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone. Thanks.

  • Regular
  • Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone.   Thanks.
  • beibneken
  • Casual Listener
  • 5709 Views
  • 2 replies
  • 2 likes
  • 5709 Views
  • 2 replies
  • 2 likes

Tracks begin to play then stop with message "Track not available"

Hi All! Sorry if this has been answered in another topic. My search skills may not be up to snuff. I have a premium account and all my info is up to date, no missed payments, etc. So I've run into a bunch of songs on my playlists which begin to play ...

  • Casual Listener
  • Hi All!   Sorry if this has been answered in another topic. My search skills may not be up to snuff.    I have a premium account and all my info is up to date, no missed paymen...
  • asurinach
  • Casual Listener
  • 530 Views
  • 6 replies
  • 0 likes
  • 530 Views
  • 6 replies
  • 0 likes

Galaxy s4 air gesture working with spotify?

Hi, I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible?

  • Newbie
  • Hi,   I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible? &...
  • Joe
  • Community Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Syncing error message - too many tracks offline

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

  • Roadie
  • I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?
  • Adam
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Can't play downloaded tracks offline

What's the thing with Spotify? Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270. Is Spotify deliberately trying to loose customers? Or is there another reason w...

  • Casual Listener
  • What's the thing with Spotify?  Finally, I managed to have Spotify store downloaded music on the SD card, but now it won't play in offline mode... Using version 0.6.6.270.   Is...
  • Joe
  • Community Legend
  • 952 Views
  • 3 replies
  • 0 likes
  • 952 Views
  • 3 replies
  • 0 likes

Troubleshooting connection issues

DId I read this right? The instructions for connecting an Android Device to a desktop computer indicate that both have to be connected wirelessly. Is this the case? My desktop is connected to a wireless router by cable. The Android phone is commnecte...

  • Casual Listener
  • DId I read this right? The instructions for connecting an Android Device to a desktop computer indicate that both have to be connected wirelessly. Is this the case? My desktop is connected to a wirel...
  • ericgraig
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Solved!! Hanging on login

Hi, I am a premium Spotify user; I've installed the latest Spotify app from the Play Store on my device. Device details are: HTC Desire Android 4.0.4 (Evervolv) When I open Spotify and click 'Log in with Facebook' the app displays a 'Loading' dialog,...

  • Visitor
  • Hi,   I am a premium Spotify user; I've installed the latest Spotify app from the Play Store on my device.   Device details are:   HTC Desire Android 4.0.4 (Evervolv) &...
  • Peter__
  • Community Legend
  • 1841 Views
  • 10 replies
  • 0 likes
  • 1841 Views
  • 10 replies
  • 0 likes

Edit Playlist on Android

Hi guys, This feature has been available on iPhones for ages now, any outlook on when this will be added to Android? Please let it be soon, it's killing me not be able to edit playlists on the go... Thanks, Matt

  • Regular
  • Hi guys,   This feature has been available on iPhones for ages now, any outlook on when this will be added to Android?   Please let it be soon, it's killing me not be able to edit playl...
  • brobby
  • Casual Listener
  • 1019 Views
  • 1 replies
  • 2 likes
  • 1019 Views
  • 1 replies
  • 2 likes

Resume not working correctly

I've noticed that if I pause a song like midway through a song, and come back to it later, it starts playing all the way from the song's beginning instead of the point in the song where I had left off. I have the most recent version of the app on my ...

  • Music Fan
  • I've noticed that if I pause a song like midway through a song, and come back to it later, it starts playing all the way from the song's beginning instead of the point in the song where I had left of...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes