Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116420 Views

27 replies

4 likes

  • 116420 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

234135 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 234135 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594357 Views

79 replies

3 likes

  • 594357 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487723 Views

580 replies

42 likes

Account
Free
  • 487723 Views
  • 580 replies
  • 42 likes

Internet connection lost - keeps happening

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (really) short while. This has been going on for a very l...

Casual Listener

Hi, I live in Norway with a Telenor- Samsung Galaxy S4 Active cell phone. I am a spotify premium user and even though I am connected to my 4G/3G mobile network spotify loses connection after a (r...

NichoV

Casual Listener

1132 Views

2 replies

0 likes

  • 1132 Views
  • 2 replies
  • 0 likes

Playlist folders appear at the bottom of the list

Hi, Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of downloaded playlists. I don't really have a use for separating th...

Casual Listener

Hi,   Thanks for the update with playlist folder support. However, since playlist folders cannot be 'downloaded', they appear all of the way at the bottom of the screen after the list of dow...

Sybar

Newbie

3116 Views

12 replies

10 likes

  • 3116 Views
  • 12 replies
  • 10 likes

Solved!! *confused* two different Spotify's, but same version and android!

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but... Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android version (4.3), but still different features and style! Why? I have a S...

Visitor

Hey, I'm Spotify premium member more than a year and I would like to keep it that way but...   Briefly: A friend of mine and I have same spotify version (0.7.6.344) and same android...

Daniel

Community Legend

7325 Views

4 replies

0 likes

  • 7325 Views
  • 4 replies
  • 0 likes

Solved!! Is this Normal

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App. For reference I do have the Premium subscription. Playlist Playback: Is default order playback possible instead of Shuffle playback? Sometimes I dont m...

Casual Listener

I am new to Spotify from MOG and have questions regarding the normal operation of the Android App.  For reference I do have the Premium subscription.   Playlist Playback:  Is defau...

jibeason

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Offline Playlist Folder

Hello everyone, is it somehow possible to create playlist folders for offline playlist? Another question: I don't really get it with making a playlist available for offline mode and synchronising. If I am in the same wlan with my mobile phone and the...

Regular

Hello everyone,   is it somehow possible to create playlist folders for offline playlist?    Another question: I don't really get it with making a playlist available for offlin...

madmaxlax

Regular

1767 Views

4 replies

0 likes

  • 1767 Views
  • 4 replies
  • 0 likes

Spotify Android App, co-exist with others?

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Regular

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Daniel

Community Legend

1477 Views

8 replies

0 likes

  • 1477 Views
  • 8 replies
  • 0 likes

app crashes when going on my playlists

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't get on it anymore forcing me to uninstall it and r...

Newbie

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't...

Daniel

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Playing a song imported from iTunes.

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.) I imported to Spotify. I can play the song on my lap top. I included the song in a new mix. I downloaded the mix to my Android. It won't play on my Android. It says the so...

Regular

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.)   I imported to Spotify.   I can play the song on my lap top.   I included the song in a new ...

Daniel

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Problem with external SD card

I think this issue is taking too much time to get addressed. I have: - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify But the latest version does not want to detect my external 32gb SD card...

Regular

I think this issue is taking too much time to get addressed. I have:   - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify ...

Daniel

Community Legend

873 Views

5 replies

0 likes

  • 873 Views
  • 5 replies
  • 0 likes

songs randomly pause, offline and online mode.

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated.This happens while streaming in radio or albums or in offline playlist aswells. In additio...

Casual Listener

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated. This happens while streaming in ra...

antics7

Casual Listener

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Playlist synchronized only at normal quality level.

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline and the quality selected is maximum as usual... To per...

Visitor

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline &nb...

user-removed

Not applicable

665 Views

4 replies

0 likes

  • 665 Views
  • 4 replies
  • 0 likes

downloaded files

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

Newbie

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

pnc

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Spotify deletes downloaded playlists

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB of storage on my SD card. I'm on a stock Android 4...

Gig Goer

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB...

PegHorse

Music Fan

1237 Views

7 replies

0 likes

  • 1237 Views
  • 7 replies
  • 0 likes

Question about Android 4.4's SD card limitations

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4. Will this affect Spotify's ability to install and write files on the SD card? As I may get the Xperia Z2 which comes with Kit Kat and a SD card slot but w...

Gig Goer

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4.   Will this affect Spotify's ability to install and write files on the SD card? As I may get t...

Peter__

Community Legend

3270 Views

1 replies

0 likes

  • 3270 Views
  • 1 replies
  • 0 likes

Can't select songs I want to listen to

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Newbie

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Daniel

Community Legend

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Solved!! How to add actual listening song to a playlist?

I'm totally new os spotify. When I'm listening a song, how can I add THIS song to a playlist ? I've already created playlist, but I cannot understand how to add a song to a playlist. ..

Casual Listener

I'm totally new os spotify.   When I'm listening  a song, how can I add THIS song to a playlist ?   I've already created playlist, but I cannot understand how to add a song to ...

Daniel

Community Legend

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

External speakers via USB...

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please. Suggestion: when I make a playlist, give me an option of purchasing those songs as a complete album.

Regular

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please.   Suggestion: when I make a playlist, give me an option of purchasing those songs as...

Daniel

Community Legend

5094 Views

2 replies

0 likes

  • 5094 Views
  • 2 replies
  • 0 likes

Solved!! Why do I get notified when a playlist I follow gets new tracks?

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2). I get this notification even when Spotify is not running and I have set Spotify to be offline. I fin...

Roadie

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2).   I  get this notification even w...

Daniel

Community Legend

1627 Views

1 replies

0 likes

  • 1627 Views
  • 1 replies
  • 0 likes

Solved!! spotify in car -usb

Hi.Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify.Can you advise if and how to play the playlists from Spotify in the car?Mobile htc one x with Android 4.2.Thank you.

Music Fan

Hi. Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify. Can you advise if and how to play the playlists from Spotify ...

jara_vyoral

Music Fan

4166 Views

2 replies

0 likes

  • 4166 Views
  • 2 replies
  • 0 likes