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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108650 Views

26 replies

3 likes

  • 108650 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

219235 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 219235 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

574539 Views

79 replies

3 likes

  • 574539 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472760 Views

577 replies

40 likes

Account
Free
  • 472760 Views
  • 577 replies
  • 40 likes

Spotify Begins Playing on Samsung Galaxy S4 Without Being Launched

About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app. I go in & pause/shut off the song, but it will begin playing again in less than a minute. I have to restart the phone to get Spo...

Casual Listener

About a week ago, when I turn on my phone, Spotify will begin playing a random song without me launching the Spofity app.  I go in & pause/shut off the song, but it will begin playing again ...

EvelSample

Casual Listener

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Spotify Unlimited, radio skips

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid members should have no limit...

Newbie

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid membe...

Peter__

Community Legend

17976 Views

18 replies

2 likes

  • 17976 Views
  • 18 replies
  • 2 likes

Spotify radio

When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?

Newbie

When I open Spotify and click on radio, it says "Radio is only available for Premium users in your region." Why? Isn't this supposed to be free now?

Peter__

Community Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

No way to purchase album or song from station

I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does nothing. In Pandora I have this option and I'm sure...

Visitor

I'm listening to this great album or song by an artist on my Android and go to tap something to purchase it or save it to my wishlist and there's no button or option to do that. The menu button does ...

user-removed

Not applicable

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

offline errors android, premium

premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data simply unacceptable (i know i can turn off downloadim...

Music Fan

premium user, offline playlists are constantly downloading and once "downloaded" they stop playing when there is no internet connection. this is unacceptable for two reasons: 1) chewing up my data si...

Joe

Community Legend

920 Views

3 replies

0 likes

Android
offline mode
  • 920 Views
  • 3 replies
  • 0 likes

Bluetooth track information

Hello there! I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spotify is able to stream music through Bluetooth without any issues,...

Visitor

Hello there!   I was told by a customer support member through Google Play that I should launch a new topic here about my problem. I have a brand new 2014 Audi A3 that has Bluetooth. Spoti...

bearwiz

Newbie

2118 Views

5 replies

0 likes

  • 2118 Views
  • 5 replies
  • 0 likes

Downloaded music will not play.

Hi, PLEASE HELP!!! I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the download status bar takes a long time for the first song and the...

Regular

Hi, PLEASE HELP!!!   I am having a weird issue were only the first song from every downloaded playlist will play in offline mode. When downloading to my mobile device (android 4.2.2 ) the do...

Daniel

Community Legend

7162 Views

9 replies

1 likes

  • 7162 Views
  • 9 replies
  • 1 likes

Solved!! how do I put it into Online mode

my app keeps saying its in offline mode and i cant make it switch to online

Newbie

my app keeps saying its in offline mode and i cant make it switch to online

Leobug1

Casual Listener

10426 Views

8 replies

0 likes

  • 10426 Views
  • 8 replies
  • 0 likes

Kindle Fire HD won't recognize Spotify Unlimited subscription.

I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account. Now when playing fomr playlists or radio I am having commercial breaks every few minutes, but I have an active Spotify Unlimited subscriptioin in or...

Newbie

I just bought a Kindle Fire HD 8.9 and after installing Spotify I connected with my Facebook account.  Now when playing fomr playlists or radio I am having commercial breaks every few minutes, b...

Joe

Community Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Solved!! all my Radio stations are gone since update; won't remember new stations

Spotify Android version 0.7.0.229 the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. ok, so i try to recreate them, based on playlists, to start a new sta...

Gig Goer

Spotify Android version 0.7.0.229   the last update removed all of my radio stations! now all i see is "receommended stations" and genre stations. that's it. everything else is gone. &nb...

Thomas_

Music Fan

1314 Views

2 replies

0 likes

  • 1314 Views
  • 2 replies
  • 0 likes

Performance Issues - Loading Playlists, Playing

Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a playlist. And navigating to other locations in the app...

Casual Listener

Description When I try to use the application after it has either not been launched (after a reboot) or after it has been destroyed the first load takes minutes to actually load the contents of a p...

Joe

Community Legend

1138 Views

5 replies

0 likes

  • 1138 Views
  • 5 replies
  • 0 likes

lg g2 audio settings missing

Hi allIs anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to have no effect either, so assuming lg have this feat...

Casual Listener

Hi all Is anyone else missing the audio effects/equalizer option in spotify? Really missing being able to adjust it. Phone is stock unrooted running android 4.2.2, aftermarket equalizer apps seem to...

Maufrits

Casual Listener

6148 Views

7 replies

2 likes

  • 6148 Views
  • 7 replies
  • 2 likes

[Android 4.4]External SD card errors

If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working SD card and free space". This is due to restriction...

Community Legend

If you are using android 4.4 you will find that spotify can't access an external SD card and you will get the error message "We found no place to store our data, please check that you have a working ...

Liam

Community Legend

4991 Views

9 replies

1 likes

  • 4991 Views
  • 9 replies
  • 1 likes

Playlists screen shows album art on iPad but not on Android

I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier to recognise an album by its cover than its name. M...

Roadie

I miss having album cover pictures on the playlist screen on Android. The pictures are there on the iPad version of Spotify. On Android I just see a quaver icon for every playlist. It is much easier ...

Peter__

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Syncing music to tablet - what's the benefit?

I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). So when I'm on Spotify on my desktop, it's encouragi...

Music Fan

I'm struggling to see the benefits of syncing music to my tablet - I've downloaded Spotify on my tablet, and I can see all my paylists, and they play (on the whole, not every song, but a good 80%). S...

trenthetfield

Music Fan

1631 Views

7 replies

0 likes

  • 1631 Views
  • 7 replies
  • 0 likes

Android Feedback

Attention Customer Support team: We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaining a constant revenue stream from this platform. We must ensur...

Roadie

Attention Customer Support team:   We all know that Spotify for Android is likely the worst app that most Android users will ever come into contact with, but we must be vigilant in maintaini...

user-removed

Not applicable

3838 Views

22 replies

4 likes

  • 3838 Views
  • 22 replies
  • 4 likes

Sync with local PC Files doesnt work correct

Hey, i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced.. 0-3 tracks out of aroud 15 of each from 8 full albums (most are bought as mp3 from Amazon). the sync worked fine some...

Casual Listener

Hey,   i am looking to download music with my smartphone which is located on my local PC but only a small amout of songs gets synced..  0-3 tracks out of aroud 15 of each from 8 full al...

Thomas882

Casual Listener

920 Views

4 replies

0 likes

  • 920 Views
  • 4 replies
  • 0 likes

No online modus on galaxy tab

Hello world, I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection. It only seems to work with a premium account. Is that a fact...

Casual Listener

Hello world,   I have a samsung galaxy tab GT-P1000 and normal spotify account, but I'm not able to listen to any songs as they are all greyed out, although my tablet has wireless connection...

Joe

Community Legend

505 Views

2 replies

0 likes

  • 505 Views
  • 2 replies
  • 0 likes

cant select songs

I tried logging out and back in but it still won't let me pick the song.

Newbie

I tried logging out and back in but it still won't let me pick the song.

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Can't recognise sdxc 64gb class10 fat32 64kb cluster

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Roadie

Even with 3gb free on the internal and 36gb free on the external it still says there aren't any sdcards to find... Nvidia shield

Joe

Community Legend

1067 Views

3 replies

0 likes

  • 1067 Views
  • 3 replies
  • 0 likes