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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30312 Views
  • 60 replies
  • 25 likes
  • 30312 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871477 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871477 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24965 Views
  • 3 replies
  • 0 likes
  • 24965 Views
  • 3 replies
  • 0 likes

No internet connection available!?

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked if there was any free GB left and it was. What can ...

  • Casual Listener
  • I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked ...
  • Joe
  • Community Legend
  • 13877 Views
  • 18 replies
  • 3 likes
  • 13877 Views
  • 18 replies
  • 3 likes

Superuser Contribution Samsung Galaxy S3 - can't search

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf uninstall a nf reunstall to no avail. I have a preim...

  • Newbie
  • I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf u...
  • Joe
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • Android
  • 521 Views
  • 1 replies
  • 0 likes

Sound level inconsistent

Hi. Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify. I have noticed that some songs are played out loud and others are played so soft you almost can't hear it. It doesn't matter if I play spotify over the P...

  • Music Fan
  • Hi.   Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify.   I have noticed that some songs are played out loud and others are played so soft...
  • HansStrik
  • Music Fan
  • 1131 Views
  • 2 replies
  • 1 likes
  • 1131 Views
  • 2 replies
  • 1 likes

Spotify stops when network changes

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unless I switch off data (which would be pointless on a...

  • Newbie
  • Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unle...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Request: Top Tracks What's New

Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poor taste in music and their opinion of good music isn't shared....

  • Regular
  • Hi   Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poo...
  • Peter__
  • Community Legend
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

why am I paying for this?

So I pay you money monthly for Premium. Your contact form on your web site does not work. Your stupid app on the android gets halted at some annoying FB connect promo page wanting me to install so FB sharing crap. I try to move forward in it, but it ...

  • Newbie
  • So I pay you money monthly for Premium.   Your contact form on your web site does not work.   Your stupid app on the android gets halted at some annoying FB connect promo page wanting m...
  • Peter__
  • Community Legend
  • 982 Views
  • 8 replies
  • 1 likes
  • 982 Views
  • 8 replies
  • 1 likes

Solved!! Collection Replaced Starred?

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star function?

  • Roadie
  • Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star functi...
  • djshackesq
  • Roadie
  • 852 Views
  • 3 replies
  • 0 likes
  • 852 Views
  • 3 replies
  • 0 likes

Premium account problem

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!! -Matt

  • Casual Listener
  • I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!!   -Matt
  • Peter__
  • Community Legend
  • 1401 Views
  • 5 replies
  • 0 likes
  • 1401 Views
  • 5 replies
  • 0 likes

Volume goes from 100% to 50% after .5 seconds after starting song

Hello Spotify!I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i have my cellphone volume set to 100% it will start a...

  • Casual Listener
  • Hello Spotify! I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i...
  • Peter__
  • Community Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

Solved!! "Browse" Playlists

I Love the section but where do the playlists go that I subscribe to?I subbed to some playlists I liked but they're nowhere to be found.Edit Nevermind, i found them at the end of all my playlists

  • Visitor
  • I Love the section but where do the playlists go that I subscribe to? I subbed to some playlists I liked but they're nowhere to be found. Edit Nevermind, i found them at the end of all my playlis...
  • Liam
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Trouble connecting with Facebook

Hi all, I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying that the protocol is not supported. On another note, I tried ...

  • Newbie
  • Hi all,   I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying...
  • Liam
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

A State of Trance on Spotify

Hi There, Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... I can understand not being able to download it immediately, but why c...

  • Casual Listener
  • Hi There,    Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... ...
  • Yank33
  • Casual Listener
  • 1208 Views
  • 5 replies
  • 0 likes
  • 1208 Views
  • 5 replies
  • 0 likes

Add locally stored files to collection?

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to collection. I have have plenty of storage, and the feat...

  • Regular
  • On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to coll...
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Solved!! Can't download spotify for nexus 4?

Why...       Super user edit - added picture correctly

Issue
  • Casual Listener
  • Why...       Super user edit - added picture correctly 🙂
  • Liam
  • Community Legend
  • 1283 Views
  • 3 replies
  • 0 likes
  • 1283 Views
  • 3 replies
  • 0 likes

Premian not working

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

  • Casual Listener
  • Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?
  • My1
  • Regular
  • 354 Views
  • 5 replies
  • 0 likes
  • 354 Views
  • 5 replies
  • 0 likes

Solved!! Logging In through Facebook

For some reason everything reset on Spotify, I guess when the format changed. Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not available" comes up when I try to do so.

  • Casual Listener
  • For some reason everything reset on Spotify, I guess when the format changed.  Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not...
  • Liam
  • Community Legend
  • 706 Views
  • 3 replies
  • 0 likes
  • 706 Views
  • 3 replies
  • 0 likes

Problems with a specific song

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problems at all except for this album, what has happened here?

  • Casual Listener
  • Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problem...
  • My1
  • Regular
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Prev button

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying. and while yoou're at it, can you please add a prev button in the statusbar???

  • Regular
  • I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying.   and while yoou're at it, can you please add a prev butto...
  • My1
  • Regular
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Not working

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

  • Newbie
  • I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.
  • Taylor
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes