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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5319 Views

0 replies

6 likes

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How do I do a clean reinstallation

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2 I have tried a few times to reinstall spotify, but problems just keeps getting worse. ...

Regular

I have been searching this forum for a couple of hours now, after having a lot of trouble with my spotify app the last two weeks on my Xperia Acro S, android 4.1.2  I have tried a few times to...

Peter__

Community Legend

4230 Views

1 replies

0 likes

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Wont play the whole song

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it

Newbie

Im using spotify on my android phone and the songs play fine intill about halfway through they stop and the next song starts, it doesnt matterwhich song it is they all seem to dot it 

Peter__

Community Legend

742 Views

1 replies

0 likes

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Mobile activity on desktop

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist from my phone, but I just assumed the songs you play ...

Music Fan

I was wondering if the songs you listen to on the mobile app show up on your friends' activity feed on their desktop version? I know it shows up on my profile if I star a song or create a playlist fr...

mystic2102

Music Fan

1715 Views

2 replies

1 likes

Desktop
friend
Mobile
stream
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Why I'm paying?

Hi,I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? Or what?Thank you,Pascal

Newbie

Hi, I couldn't find the right section, so I post it here. For what are I paying? Spotify is now completely free, and everything tool for premium also. For what do I pay? For the Spotify adverts? O...

user-removed

Not applicable

844 Views

3 replies

0 likes

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Interrupted shuffle on HTC One V

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song played again before moving on (and then stopping again ...

Casual Listener

I'm running (free) shuffle play on my Android phone with my starred playlist, but it stops after every 4th song. I can start it again by hitting the play button. Then, it will play the last song play...

Joe

Community Legend

440 Views

2 replies

0 likes

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Solved!! Should there be non-stop music with free version?

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of songs unless I keep the screen on. Is this because of...

Casual Listener

I've been enjoying listening to Spotify music on my Nexus 4 (running KitKat 4.4.2) since they made it available for free. Only problem is that, in my car, the music stops playing after a couple of so...

billdz-geo

Casual Listener

648 Views

2 replies

0 likes

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Friends list on mobile spotify app gone

Hey Spotify My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinstall, but without no help. My wifes spotify app, is showing her ...

Casual Listener

Hey Spotify   My Friends side on the mobile app, is all white, and not presenting any facebook friends. I'm logged in with facebook, and can´t understand this. I have tried to un and reinsta...

cowclaw

Music Fan

5881 Views

10 replies

1 likes

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Downloading lists... problem

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it doesn't say "Download" at the top. That green big but...

Visitor

So I have just started my 30 day free trial on Spotify Premium. So far so good. But when I click on a playlist that I want to download (because I want to be able to listen in offline mode, ofc) it ...

Joe

Community Legend

629 Views

7 replies

0 likes

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Solved!! Spotify playlist desyncin'

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened to the music, but since 4 days I got a Android phone...

Casual Listener

I use spotify because my mobile flat is very slow and I dont want to load the Songs on YouTube because this takes hours and hours. I always downloaded my playlists at home and went out and listened t...

semih2000

Casual Listener

612 Views

4 replies

0 likes

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Error Msg - space

I have been using spotify for a few weeks with no problem. Today, I get this message:"No SD card found. We have no space to store our data. Please check that you have a working SD card and free space."Internal memory: 359MBInternal SD card: 3.7GTable...

Casual Listener

I have been using spotify for a few weeks with no problem. Today, I get this message: "No SD card found. We have no space to store our data. Please check that you have a working SD card and free spa...

Joe

Community Legend

527 Views

6 replies

0 likes

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Remote control.

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Newbie

Is it possible to use an old android phone connected to my stereo system and control it from other android phones?

Peter__

Community Legend

410 Views

1 replies

0 likes

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spotify free, on HTC WILDFIRE.

I am signed up to spotify but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "play store" but when i select songs, i cannot get to the "i...

Casual Listener

I am signed up to spotify  but i dont have premium account, I keep seeing that they now have free "shuffle" option for androids, i have a htc wildfifre and I have downloaded the app from the "pl...

Joe

Community Legend

1180 Views

7 replies

0 likes

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Deleting all songs from computer

Hi there, I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into settings > applications > spotify and clearing the data but it sti...

Regular

Hi there,   I've used all the memory I can (1.81gb) for spotify on my android phone (Sony Ericsson Xperia Neo V) and every time I try open the app it force closes. I've tried going into sett...

Joe

Community Legend

903 Views

10 replies

0 likes

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Content is not displaying / Blank Screen

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button. What are the steps you took to get to the error/issue? Reinstall Spo...

Casual Listener

Description No content is displayed when I open the application. All that is visible is the task bar at the top. The navigation menu does not appear when I click on the menu button.   What...

aaronfaber

Casual Listener

989 Views

6 replies

0 likes

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no spotify connect symbol on android

HiI have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connect. is this possible with the MAC? on my phone there i...

Newbie

Hi I have a Samsung smart tv with spotify. a mac air and a sony xperia z1 with android 4.3. what I would like to do is controll the spotify on the TV using either my Sony og MAC using spotify connec...

Joe

Community Legend

420 Views

2 replies

0 likes

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Discover crashes out (Android)

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus 7, Kitkat 4.4.2

Regular

As a new Spotify user I love the the Discover function.... But it keeps crashing me back to Android launcher home screen and I have to start all over again. Has anybody else had this? Nexus...

Joe

Community Legend

1096 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

No internet connection available (Chile)

Hi guys, I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n. Once i connect to 3g network or another wifi connection (another router) there's no problem. D...

Casual Listener

Hi guys,   I have issues trying to connect via wifi (no internet connection message)...It seems the problem is when I'm using my wifi router. Tp-link wr740n.   Once i connect to 3g ...

mmardones

Casual Listener

582 Views

4 replies

0 likes

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spotify won't open

I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and then it throw me out of the application and a messag...

Newbie

I have Huawei phone and I had to reset it to factory settings. Then I downloaded all applications again. Also spotify. After that it haven't been working correctly. Sometimes it works perfectly and t...

Joe

Community Legend

436 Views

1 replies

0 likes

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  • 1 replies
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Songs keep getting greyed out

There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the problem: I always keep spotify in offline mode and ...

Casual Listener

There's only one problem I have with using spotify on my Android device. I have a premium account and I keep several playlists downloaded, it probably counts in at about 350-400 songs. So here's the ...

bergur93

Casual Listener

1840 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Sync only local files but not add to device limit

I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files.

Casual Listener

I wanted to know if I can sync local files that are not in the spotify collection but not use up my device limit? I already have used my device limit for offline files. 

connorburrows

Casual Listener

418 Views

2 replies

0 likes

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