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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
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Bluetooth and Spotify

Hello all. I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection. Previous to this latest update, there were no issues with Spotify. However, now...

  • Newbie
  • Hello all.  I connect my HTC One S with the stock stereo system in my 2010 Mazda 3 via bluetooth, and I listen to music on Spotify in my car via that bluetooth connection.  Previous to this...
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Solved!! All tracks unavailable help!

I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error whenever I try to play anything. I've uninstalled, ...

  • Newbie
  • I've really gotten into spotify the past few months; it's revolutionary. I have it working on both of my windows machines, but unfortunately on my galaxy nexus I get the "Track is unavailable" error ...
  • licenced
  • Community Legend
  • 987 Views
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Solved!! sincronizar listas offline en SD externa

Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la manera de hacerlo y siguiendo las instrucciones que...

  • Casual Listener
  • Buenas, alguien sabe como hacer que las listas offline se almacenen en la SD externa en la nueva actualizacion para moviles android? en la version anterior era muy facil pero en esta no encuentro la ...
  • N57Rush
  • Casual Listener
  • 2024 Views
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  • 2024 Views
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Choose External SD to save datas ..... Impossible ?

Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card to save spotify'xs songs .... It was possible in the o...

  • Regular
  • Hi all, I do not find, in the new app, how to do to choose external SD as destination for my songs ... I have a Galaxy S2 (so 16Go inside), plus a 32Go Sdcard, I would like to choose this sd card...
  • licenced
  • Community Legend
  • 2234 Views
  • 1 replies
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  • 2234 Views
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Playlist folders all mixed up on Android

Dear Spotify, Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a folder of his or her own, which works perfectly fine on the windows ap...

  • Newbie
  • Dear Spotify,   Our family uses Spottily with grate pleasure, and when the function arose to sort the playlists in folders we did thought to give it a shot. Each family member has a fol...
  • licenced
  • Community Legend
  • 686 Views
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[REQUEST / ATTENTION] Use the search before posting new threads of issues

People! There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solved answer or resolution. I wish everyone would FIRST try the searc...

  • Community Legend
  • People!   There are a lot of issues with the software. If everyone created a new thread for the problems and the problem is solved in one thread -> other threads might never get the Solve...
  • neo-x
  • Community Legend
  • 562 Views
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New App is Non-Functional

Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash report within thirty seconds. Anyone have a similar p...

  • Casual Listener
  • Just downloaded the app update on my Samsung Droid Charge. It doesn't work. I've uninstalled and reinstalled it five times already. And everytime I open it, all I get is a white screen and a crash re...
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Playlist stops playing when in background

The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the background, then when a certain song is done, the ne...

  • Casual Listener
  • The update for the Spotify works great except for this one problem. I'll play a song in my starred playlist (or any playlist for that matter), then get off the app so the playlist is playing in the b...
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Adding a whole album to playlist.

Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as playlist''. Also the lack of landscape mode is rubbish ...

  • Regular
  • Is it possible to download whole albums into a playlist as in previous versions? I can save individual tracks but not whole albums into an existing playlist. The only option ican see is ''add as pla...
  • cinematique
  • Regular
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galaxy nexus- spotify backround

without overtly changing anything, now my backround on my phone is white, with light gray lettering. any ideas how I can change this back to black/dark backround and white lettering.... something that I can actually read? tu

  • Casual Listener
  • without overtly changing anything, now my backround on my phone is white, with light gray lettering.  any ideas how I can change this back to black/dark backround and white lettering.... somethi...
  • licenced
  • Community Legend
  • 219 Views
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  • 219 Views
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Solved!! BIG PROBLEM! Since last update on android

Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice The problem is that when I start spotify it just freezes and the ...

  • Casual Listener
  • Since the big update a few days ago, I've not been able to start my spotify app on my Samsung galaxy s2. Just bought premium and going to Spain in a few days so fast help would be nice   The...
  • StricheN
  • Casual Listener
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Local files, Playlists on SD and Exit button?

I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local files and save playlists on the SD card! /Peter Premi...

  • Regular
  • I thought that new versions of applications should be better than the previous. The new Android app may be better than the old one but where is the good previous functions like synchronizing Local fi...
  • Peterspotifyand
  • Regular
  • 1481 Views
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No songs will play at all on android app

Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another thread like this before, any suggestions? Phone : Samsung Galaxy S...

  • Casual Listener
  • Every time I search for a song (before and after update) it comes up in grey and I click on it it says 'the track is not available' it happens for everything and I havn.t seen another threa...
  • licenced
  • Community Legend
  • 900 Views
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  • 900 Views
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Storing offline songs on SD Card in Galaxy Note

Hi Spotify Community, has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then settings but there is no longer a "More" option and no storage opti...

  • Casual Listener
  • Hi Spotify Community,   has anyone fogured out how to store the offline files on SD Card? The FAQ solutions does not work with the latest app. It asks for you to select "more" and then setti...
  • licenced
  • Community Legend
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So... where'd the exit button go?

Samsung Epic 4g on Sprint. Just got the new update for Spotify Android. Looks nice, took a small bit of getting used to at first, but now I've noticed something. I cant find the **bleep** exit button, it's not where it used to be in the menu options,...

  • Newbie
  • Samsung Epic 4g on Sprint.   Just got the new update for Spotify Android.  Looks nice, took a small bit of getting used to at first, but now I've noticed something.   I cant fi...
  • licenced
  • Community Legend
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  • 250 Views
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Odd playlist loading display issue in Android preview app

I have the new preview app installed on my Android phone and just noticed this odd little issue.I added two playlists to Spotify on my Mac, and then started the app on my phone.The new playlists showed there with the text "Loading" in place on the ti...

  • Roadie
  • I have the new preview app installed on my Android phone and just noticed this odd little issue. I added two playlists to Spotify on my Mac, and then started the app on my phone. The new playlists ...
  • alzoxp
  • Casual Listener
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New Spotify App won't start on ICS

since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the login-screen again. Offline mode doesn't work anymore, ...

  • Newbie
  • since the latest Update from the PlayStore my Spotify-Apps asks for Permission to access my facebook-profile after starting. If I press deny, the app asks again and again until I'm dumped on the logi...
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New app upgrade for spotify.

My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just closes spotify down and i need to open it again. Wha...

  • Newbie
  • My phone Lg optimus X2 used to run the old type of spotify app all fine playing all songs etc but when i updated the app yesterday i can no longr play anything when i try to open a playlist it just c...
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Cant play tracks on SDcard that is in playlist and they wont sync.

i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer. is there a way to play them or should i just delete the files and see if spotify will sync them after ...

  • Newbie
  • i have some of the music files on my phone, and since update spotify seem to know they are there but wont play them nor sync them from my computer.   is there a way to play them or should i ...
  • licenced
  • Community Legend
  • 392 Views
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Bravo Spotify, I applaud you!

So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong with that. You put out a beta and your userbase giv...

  • Music Fan
  • So let us reflect. You had a working app which also contained all the features everybody was looking for. So then you decide to build a new app for reason x (probably a good one), okay nothing wrong ...
  • JefTistaert
  • Casual Listener
  • 1066 Views
  • 6 replies
  • 3 likes
  • 1066 Views
  • 6 replies
  • 3 likes