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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108791 Views

26 replies

3 likes

  • 108791 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

219438 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 219438 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

574792 Views

79 replies

3 likes

  • 574792 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472910 Views

577 replies

40 likes

Account
Free
  • 472910 Views
  • 577 replies
  • 40 likes

Offline Playlist Folder

Hello everyone, is it somehow possible to create playlist folders for offline playlist? Another question: I don't really get it with making a playlist available for offline mode and synchronising. If I am in the same wlan with my mobile phone and the...

Regular

Hello everyone,   is it somehow possible to create playlist folders for offline playlist?    Another question: I don't really get it with making a playlist available for offlin...

madmaxlax

Regular

1734 Views

4 replies

0 likes

  • 1734 Views
  • 4 replies
  • 0 likes

Spotify Android App, co-exist with others?

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Regular

Is there any obvious reason why the Android App will not happily co-exist with other music streaming services?

Daniel

Community Legend

1438 Views

8 replies

0 likes

  • 1438 Views
  • 8 replies
  • 0 likes

app crashes when going on my playlists

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't get on it anymore forcing me to uninstall it and r...

Newbie

Hi I've had this app for a few months now and it worked with no problems but since two weeks ago as soon as I go on one of my playlists or tap to add something to it the whole app crashes and I can't...

Daniel

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Playing a song imported from iTunes.

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.) I imported to Spotify. I can play the song on my lap top. I included the song in a new mix. I downloaded the mix to my Android. It won't play on my Android. It says the so...

Regular

I bought a song not available on Spotify on iTunes. (Beyonce's "Pretty Hurts.)   I imported to Spotify.   I can play the song on my lap top.   I included the song in a new ...

Daniel

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Problem with external SD card

I think this issue is taking too much time to get addressed. I have: - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify But the latest version does not want to detect my external 32gb SD card...

Regular

I think this issue is taking too much time to get addressed. I have:   - Removed the cache - Removed the application - Removed the battery - Format the SD card - Re-install Spotify ...

Daniel

Community Legend

848 Views

5 replies

0 likes

  • 848 Views
  • 5 replies
  • 0 likes

songs randomly pause, offline and online mode.

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated.This happens while streaming in radio or albums or in offline playlist aswells. In additio...

Casual Listener

Constantly random pausing while playing, even when screen is on. Also on offline mode so it's not like there's another user on my account as others have stated. This happens while streaming in ra...

antics7

Casual Listener

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Playlist synchronized only at normal quality level.

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline and the quality selected is maximum as usual... To per...

Visitor

I noticed today a lot of space free in my device, checking I noticed that the offline sync folder of Spotify is reduced to be 3,5 Gb instead usual 11 Gb. All playlist are there, available offline &nb...

user-removed

Not applicable

657 Views

4 replies

0 likes

  • 657 Views
  • 4 replies
  • 0 likes

downloaded files

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

Newbie

downloaded files available offline, will they still be there if I cancel Premium and go back to free? Why can´t I save them on my computer, or make a reccord?

pnc

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Spotify deletes downloaded playlists

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB of storage on my SD card. I'm on a stock Android 4...

Gig Goer

Why did Spotify delete all of my saved tracks? My tracks are stored in my SD card which I didn't remove as of late and after a quick check, the files are nowhere to be found as I gained nearly 8-12GB...

PegHorse

Music Fan

1226 Views

7 replies

0 likes

  • 1226 Views
  • 7 replies
  • 0 likes

Question about Android 4.4's SD card limitations

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4. Will this affect Spotify's ability to install and write files on the SD card? As I may get the Xperia Z2 which comes with Kit Kat and a SD card slot but w...

Gig Goer

Google seems to have placed more restricitons on the use of an external SD card in Android 4.4.   Will this affect Spotify's ability to install and write files on the SD card? As I may get t...

Peter__

Community Legend

3259 Views

1 replies

0 likes

  • 3259 Views
  • 1 replies
  • 0 likes

Can't select songs I want to listen to

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Newbie

I cannot select songs that I want to play. There is only a "shuffle all" green button which plays everything on my playlist...

Daniel

Community Legend

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Solved!! How to add actual listening song to a playlist?

I'm totally new os spotify. When I'm listening a song, how can I add THIS song to a playlist ? I've already created playlist, but I cannot understand how to add a song to a playlist. ..

Casual Listener

I'm totally new os spotify.   When I'm listening  a song, how can I add THIS song to a playlist ?   I've already created playlist, but I cannot understand how to add a song to ...

Daniel

Community Legend

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
  • 0 likes

External speakers via USB...

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please. Suggestion: when I make a playlist, give me an option of purchasing those songs as a complete album.

Regular

I need to use bluetooth or usb to connect to external speakers from my Android phone can you help please.   Suggestion: when I make a playlist, give me an option of purchasing those songs as...

Daniel

Community Legend

5071 Views

2 replies

0 likes

  • 5071 Views
  • 2 replies
  • 0 likes

Solved!! Why do I get notified when a playlist I follow gets new tracks?

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2). I get this notification even when Spotify is not running and I have set Spotify to be offline. I fin...

Roadie

I follow a playlist of a friend. I have noticed that when this playlist gets new tracks i get a notification on my Android phone (Samsung Galaxy S2).   I  get this notification even w...

Daniel

Community Legend

1599 Views

1 replies

0 likes

  • 1599 Views
  • 1 replies
  • 0 likes

Solved!! spotify in car -usb

Hi.Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify.Can you advise if and how to play the playlists from Spotify in the car?Mobile htc one x with Android 4.2.Thank you.

Music Fan

Hi. Connected my handy by usb to car stereo unit. In the offer of files on the screen there is default Music player, but not Spotify. Can you advise if and how to play the playlists from Spotify ...

jara_vyoral

Music Fan

4142 Views

2 replies

0 likes

  • 4142 Views
  • 2 replies
  • 0 likes

Sony Z1 Sound settings do not apply when spotify is running

Sony Z1 Android 4.3 version 14.2.A.1.136 Spotify 0.7.5.698 Premium Problem. When spotify is running then all extra audio settings (clearaudio+, EQ etc..) dont work. you can chose the setting but they wont apply. They do work with al other music progr...

Casual Listener

Sony Z1 Android 4.3 version 14.2.A.1.136 Spotify 0.7.5.698 Premium   Problem. When spotify is running then all extra audio settings (clearaudio+, EQ etc..) dont work. you can chose the set...

ClearSound

Casual Listener

2257 Views

6 replies

0 likes

  • 2257 Views
  • 6 replies
  • 0 likes

Solved!! spotify connect

Dear all,Starting from current release spotify is not able to see my Pioneer Speaker.The trouble appears with two different devices.Till this version the spotify connect worked fine.ThanksRoberto

Roadie

Dear all, Starting from current release spotify is not able to see my Pioneer Speaker. The trouble appears with two different devices. Till this version the spotify connect worked fine. Thank...

Daniel

Community Legend

1243 Views

5 replies

0 likes

  • 1243 Views
  • 5 replies
  • 0 likes

Streaming Bitrate

I use the Normal bitrate of 96kbps for streaming, but it still uses more data than I would like since I am on a limited data plan. Does anyone know if Spotfiy will ever have an option for streaming quality less than 96kbps? I know the sound quality w...

Music Fan

I use the Normal bitrate of 96kbps for streaming, but it still uses more data than I would like since I am on a limited data plan.  Does anyone know if Spotfiy will ever have an option for strea...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

When on the locked screen of nexus 5, song titles and artists will not update when you hit next

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect on the lock screen. I have downloaded the applicati...

Casual Listener

When on the locked screen of nexus 5, song titles and artists on downloaded playlists will not update when you hit next button. So the next song is playing and the information presented is incorrect...

Josh

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes