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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118804 Views

27 replies

4 likes

  • 118804 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239699 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239699 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600559 Views

79 replies

3 likes

  • 600559 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493005 Views

581 replies

42 likes

Account
Free
  • 493005 Views
  • 581 replies
  • 42 likes

Has Spotify gotten better about normalizing volume between albums?

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume? When I first started using Spotify months ago, I had a serious pro...

Music Fan

Has Spotify gotten better about normalizing volume levels between different albums, or is it just a coincidence that albums I've been listening to lately are at about the same volume?  When I fi...

Deeb

Casual Listener

1267 Views

2 replies

0 likes

  • 1267 Views
  • 2 replies
  • 0 likes

censored albums only showing on my mobile app wtf

I look up an artist, look at there albums, spotify is only showing the edited versions. Usually I would off seen them next to each other. I'm a premium user and I believed there isn't a "age" button that I clicked. Please help.I loath edited versions...

Newbie

I look up an artist, look at there albums, spotify is only showing the edited versions. Usually I would off seen them next to each other. I'm a premium user and I believed there isn't a "age" button...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Playlists don't sync between devices

I run Spotify on OS X 10.9 and Samsung Galaxy S4 (Android 4.3). One of the playlists updated on OS X is not syncing to Galaxy S4. The tracks are not even appearing on the playlist. I've tried clearing cache and restarting the device. This is very fru...

Music Fan

I run Spotify on OS X 10.9 and Samsung Galaxy S4 (Android 4.3).   One of the playlists updated on OS X is not syncing to Galaxy S4. The tracks are not even appearing on the playlist. I've tr...

Peter__

Community Legend

865 Views

4 replies

0 likes

  • 865 Views
  • 4 replies
  • 0 likes

Spotify not loading Artist or Album or playlists on Samsung Tab 3

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tried reinstall and clearing cache, anything i could t...

Casual Listener

My rooted Samsung Galaxy. Tab 3 with Spotify V 0.7.6.357 won't load artist pages, album pages or playlists, really limiting the apps functionality. This issue has been going on for about 2 weeks. Tri...

Daniel

Community Legend

1885 Views

4 replies

1 likes

  • 1885 Views
  • 4 replies
  • 1 likes

adding album to playlist?

Did the add album to playlist feature go away or am I missing something. I used to add a whole album to a genre playlist and now I only seem to be able to add one song at a time. I'm on a galaxy s4.

Casual Listener

Did the add album to playlist feature go away or am I missing something. I used to add a whole album to a genre playlist and now I only seem to be able to add one song at a time. I'm on a galaxy s4.

Daniel

Community Legend

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes

Spotify premium account on two phones parallel

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is using the datavolume of both phones. Is that normal or c...

Casual Listener

Hi, I want to use my Premium Account on two different Samsung phones. But when I start streaming music on one phone of them, it's starting on the other one automatically in the backround and is usi...

Olfer

Casual Listener

1511 Views

3 replies

0 likes

  • 1511 Views
  • 3 replies
  • 0 likes

Same thing

Mines doing the same thing! Won't let me click on a specific song to play it!

Newbie

Mines doing the same thing! Won't let me click on a specific song to play it!

Taylor

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

redownloading every time i turn my phone off and on again.

Every time my phone dies or I turn it off and back on all of my music has to redownload causing my data usage to go through the roof. I pay for premium so why does this happen?

Visitor

Every time my phone dies or I turn it off and back on all of my music has to redownload causing my data usage to go through the roof. I pay for premium so why does this happen?

Peter__

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Solved!! music from sd card

Is it possible to transfer music already on my phone to my spotify premium to save me downloading them all again Am using Sony z1 Any help would be much appreciated stopped using spotify for this reason but have got free so want to use again

Casual Listener

Is it possible to transfer music already on my phone to my spotify premium to save me downloading them all again Am using Sony z1 Any help would be much appreciated stopped using spotify for this...

greeny1972

Casual Listener

1255 Views

6 replies

0 likes

  • 1255 Views
  • 6 replies
  • 0 likes

system freezes then resets.

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself. What are the steps you took to get to the error/issue? Ha...

Casual Listener

Description Please describe the problem While playing music, when i try to skip songs, my Spotify will freeze and become completely unresponsive. Phone will then freeze, and then reset itself.&...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Deleting downloaded songs

Hi, I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly. For some reason about once a month Spotify decides to delete all my downloaded PLAYLISTS and it is very annoyin...

Gig Goer

Hi,    I have an LG g2 Sprint phone I have a about 1,000 songs downloaded and I do not have enough phone Internet to stream music constantly.    For some reason about once...

Peter__

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! What happens if I downgrade Spotify with songs downloaded to my phone already?

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Casual Listener

If I downgrade my premium Spotify to the unpaid version, what will happen to the songs I've downloaded? Will they just become unavailable when I'm offline?

Peter__

Community Legend

2777 Views

2 replies

0 likes

  • 2777 Views
  • 2 replies
  • 0 likes

Mobile app problem?

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen to music for free. I updated to the newest version,...

Casual Listener

I listened to an ad on Spotify on my computer saying that Spotify for your mobile app was now completely free and said "No more free trials", it said to update to the latest version and I can listen ...

Peter__

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Can't have tablet features in my tablet!

Hello.I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I can only do the same as spotify for android mobile ph...

Casual Listener

Hello. I've read that spotify for tablets has almost the same features than at the PC (with free account). However, I installed spotify in my tablet (Chinese model, android 4.0 and 7 inches ) and I ...

Peter__

Community Legend

1108 Views

6 replies

0 likes

  • 1108 Views
  • 6 replies
  • 0 likes

Spotify connect not seeing Pionner a1

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp devices on my windows desktop and I made sure upnp wa...

Newbie

Im trying to stream from my LG G2 to my Pioneer A1 wireless speaker through spotify connect but for some reason the speaker does not show up under spotify connect. I can see the speaker under upnp de...

Peter__

Community Legend

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Roll-out connect functionality?

As I understood the roll-out of the connect functionality will be gradually. Can anybody tell me how far this is and when it should be rolled-out to everybody? I still don't have the connect functionality, and I'm dying to get it! I have the latest v...

Music Fan

As I understood the roll-out of the connect functionality will be gradually. Can anybody tell me how far this is and when it should be rolled-out to everybody? I still don't have the connect fu...

Daniel

Community Legend

1520 Views

5 replies

0 likes

Connect roll-out available
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The Track is Not Available, help?

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app, but recently, ever since I reinstalled the app, I've ...

Casual Listener

Hi, So I've been a Spotify Premium user for probably over a year now, with a valid, unexpired debit card paying the subscription fee monthly. I've never had a problem with the Spotify Android app...

kristennc

Casual Listener

4058 Views

6 replies

0 likes

  • 4058 Views
  • 6 replies
  • 0 likes

Track Not Available Error

Thanks for looking at my post... Alright, here is my issue. I have an HTC OneX phone running android. I have been a premium member for over a year if not two. My subscription is current. I only download tracks over wifi unless I am streaming a track ...

Visitor

Thanks for looking at my post...   Alright, here is my issue.  I have an HTC OneX phone running android.  I have been a premium member for over a year if not two.  My subscrip...

kristennc

Casual Listener

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Solved!! Android sound quality differs between local and downloaded music

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall volume seems to be quieter and some of the levels ...

Casual Listener

I switched to a Samsung Galaxy Note 3 a few months ago and have since been generally pleased with my sound quality through my headphones. However, and I noticed this on my last phone too, the overall...

JP0le

Casual Listener

4702 Views

6 replies

0 likes

  • 4702 Views
  • 6 replies
  • 0 likes