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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375444 Views

541 replies

34 likes

Account
Free
  • 375444 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
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  • 7 likes

Problems offline music on the external SD card on android (cyangenmod))

Hi, I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it as no space left or no rights to write on the sd. When I reboot my whole...

Casual Listener

  Hi,   I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it a...

Joe

Community Legend

761 Views

5 replies

0 likes

  • 761 Views
  • 5 replies
  • 0 likes

Only some of my local files will sync

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the screenshot, it seems like Spotify is randomly choosing s...

Newbie

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the scree...

Joe

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Spotify quits randomly (ANDROID 4.2.2 / GT-I9105P)

Hello all, I have seen this problem on the forum but not for mobile devices yet. When i am listening to spotify with my phone on standby (and no other apps running) it just quits randomly. I have reinstalled it a few times but it didn't work so far. ...

Regular

Hello all,   I have seen this problem on the forum but not for mobile devices yet. When i am listening to spotify with my phone on standby (and no other apps running) it just quits randomly....

Liam

Community Legend

1105 Views

1 replies

0 likes

Android
Mobile
quits
randomly
  • 1105 Views
  • 1 replies
  • 0 likes

Solved!! gaps in music listening to offline playlist

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloaded everything from scratch, but it is not helping.. I ...

Casual Listener

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloade...

all_sparks

Regular

1931 Views

4 replies

0 likes

  • 1931 Views
  • 4 replies
  • 0 likes

Volume loss then SPIKE using headphones, not good

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet. This issue just started in early January after almost a year of using Spotify on my phone with no problems. When listening with plug in head...

Newbie

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet.  This issue just started in early January after almost a year of using Spotify on my...

Joe

Community Legend

719 Views

1 replies

0 likes

Windows
  • 719 Views
  • 1 replies
  • 0 likes

Shuffle play button won't disapear

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the repeat/shuffle toggle. The much more accessible pla...

Casual Listener

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the...

LeeB

Casual Listener

1325 Views

2 replies

1 likes

Shuffle play button premium
  • 1325 Views
  • 2 replies
  • 1 likes

Won't play through AUX car stereo

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in. When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting. Does android have a setting that prevents this, etc? Any hel...

Casual Listener

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in.  When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting...

Joe

Community Legend

12621 Views

3 replies

0 likes

  • 12621 Views
  • 3 replies
  • 0 likes

missing some music in playlist

Hey, i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me that there are 9 songs at my playlist but in real there are only 6. W...

Casual Listener

Hey,   i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me t...

Joe

Community Legend

1150 Views

7 replies

0 likes

  • 1150 Views
  • 7 replies
  • 0 likes

premium account not recognized on phone

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a fre verison though. Tried this thread http://commu...

Casual Listener

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a...

Joe

Community Legend

472 Views

3 replies

0 likes

  • 472 Views
  • 3 replies
  • 0 likes

i cannot play my downloaded playlist

Hi all,Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere.So I have samsung galaxy s3. I downloaded my playlist so i can listen to it offline. Everythings works fine bu...

Newbie

Hi all, Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere. So I have samsung galaxy s3. I downloaded my playli...

Joe

Community Legend

422 Views

1 replies

1 likes

  • 422 Views
  • 1 replies
  • 1 likes

Solved!! I can't listening songs on spotify

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and it works. How can i do?

Casual Listener

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and...

MaruoWolf

Casual Listener

829 Views

4 replies

0 likes

  • 829 Views
  • 4 replies
  • 0 likes

Solved!! Hi, got spotify on android and when I search I do not get suggestions for playlists. HELP!

Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks

Newbie

Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks

Daniel

Community Legend

829 Views

2 replies

0 likes

  • 829 Views
  • 2 replies
  • 0 likes

Solved!! Wrong song title in lockscreen

Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look. Nexus 4 Android 4.4 (non root) Spotify version: 0.7.4 - 0.7.5

Gig Goer

Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look.   Nexus 4 ...

Daniel

Community Legend

3879 Views

3 replies

0 likes

  • 3879 Views
  • 3 replies
  • 0 likes

Bluetooth from Spotify on my Android LG G2 to Alpine UTE 72BT not working.

I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spotify on the mobile but I'm not getting any audio in t...

Newbie

I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spoti...

Daniel

Community Legend

3534 Views

1 replies

1 likes

Alpine UTE 72BT
bluetooth
LG G2
streaming
  • 3534 Views
  • 1 replies
  • 1 likes

High data traffic registered "in the background" even though not using Spotify

Hi! Today I discovered that 731 megabytes of data have been used in the background (whatever that supposed to mean) in one day. Since december 31 until today, the 7th of januari, I have consumed 758 mb of data. 26,80 mb listening and the rest have be...

Casual Listener

Hi!    Today I discovered that 731 megabytes of data have been used in the background (whatever that supposed to mean) in one day.  Since december 31 until today, the 7th of janu...

fede_kida

Casual Listener

1049 Views

2 replies

0 likes

  • 1049 Views
  • 2 replies
  • 0 likes

Facebook Connect never works when I try to run the app.

I get the app installed just fine, but when I go to log in with my facbook credentials, I ALWAYS get that stupid "Web page not available" screen. My nets works just fine AND I am connected to my WiFi so there is no reason that this should happen ever...

Casual Listener

I get the app installed just fine, but when I go to log in with my facbook credentials, I ALWAYS get that stupid "Web page not available" screen.  My nets works just fine AND I am connected to m...

AmyMarie

Casual Listener

695 Views

5 replies

0 likes

  • 695 Views
  • 5 replies
  • 0 likes

Android 4.4 kitkat lockscreen hold pause to activate "seeking"

With kitkat Google Music now have "seeking" from lockscreen by holding down pause button, is this possible for spotify with update? Check out the link below. http://www.androidpolice.com/2013/11/05/kitkat-feature-spotlight-full-screen-album-and-movie...

Casual Listener

With kitkat Google Music now have "seeking" from lockscreen by holding down pause button, is this possible for spotify with update? Check out the link below.   http://www.androidpolice....

Joe

Community Legend

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Solved!! External storage path problem

I have an Samsung S4 and 64gb sandisk on it. Although I dont know if SD card is damaged or not, I simply want to sync to local storage. But the problem is that there is no such option. I synced my playlists several times and suddenly it stops saying ...

Newbie

I have an Samsung S4 and 64gb sandisk on it. Although I dont know if SD card is damaged or not, I simply want to sync to local storage. But the problem is that there is no such option. I synced ...

Joe

Community Legend

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
  • 0 likes

"Offline sync has failed as there is no space left on this device" Fresh out of the box Nexus 4.

Description Wont sync off line play, tells me there is no space even tho it is completely fresh just from the factory. A more detailed description, using numbered steps Open spotify, click download playlist downloads 3 songs and then tells me there i...

Casual Listener

Description Wont sync off line play, tells me there is no space even tho it is completely fresh just from the factory.   A more detailed description, using numbered steps Open spotify, ...

MrOrange

Casual Listener

2296 Views

1 replies

0 likes

  • 2296 Views
  • 1 replies
  • 0 likes

Transferring music from PC to Android without downloading

Hi. i have been using spotify premium on my Samsung Galaxy Note and have been loving it. my downloaded playlist has reached about 7GB. this 7GB of music is stored on both my PC and my Samsung Galaxy note. i however, just got a new Samsung Galaxy note...

Newbie

Hi.  i have been using spotify premium on my Samsung Galaxy Note and have been loving it. my downloaded playlist has reached about 7GB. this 7GB of music is stored on both my PC and my Samsung...

Joe

Community Legend

4559 Views

3 replies

0 likes

  • 4559 Views
  • 3 replies
  • 0 likes