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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387613 Views

545 replies

34 likes

Account
Free
  • 387613 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
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Spotify Premium WILL NOT activate on Android LG G2 (Verizon)

Spotify Premium WILL NOT activate. I signed out /back in multiple times after starting my free 30 day trial and when I sign in it continues to only offer shuffle play and option to upgrade.

Visitor

Spotify Premium WILL NOT activate. I signed out /back in multiple times after starting my free 30 day trial and when I sign in it continues to only offer shuffle play and option to upgrade.

Taylor

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
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No SD Card Found error

HI Anyone have a solution for no SD card found on android phone??? I tried clear caches and installed and installed but still have the same error and spotify just won't work. It always show mea blank screen. Send email to spotify no reply so pissed o...

Casual Listener

HI Anyone have a solution for no SD card found on android phone??? I tried clear caches and installed and installed but still have the same error and spotify just won't work. It always show mea blank...

Liam

Community Legend

537 Views

2 replies

1 likes

  • 537 Views
  • 2 replies
  • 1 likes

spotify app crashes on acer tablet

I have an acer tablet and after launching app and signing in, it opens for a few seconds then shuts down.Any ideas? Thanks

Regular

I have an acer tablet and after launching app and signing in, it opens for a few seconds then shuts down. Any ideas? Thanks

webcoreinc

Regular

876 Views

2 replies

0 likes

  • 876 Views
  • 2 replies
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pCan't follow on my tablet... Help

Hi everyone I have a Samsung tablet and I can't find any button to follow the artist I like. Is there any way to follow on tablets and smart phone or this is a option only for laptop? Help!!!! Su

Visitor

  Hi everyone   I have a Samsung tablet and I can't find any button to follow the artist  I like.    Is there any way to follow on tablets and smart phone or this i...

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

how to save songs on internal storage instead of external storage

I recently broke my htc rezound's sd card reader port and now spotify will not even open because it says "No SD Card Found We found no place to store our daa, please check that you have a working SD card and free space". I was wondering if I could ch...

Visitor

I recently broke my htc rezound's sd card reader port and now spotify will not even open because it says "No SD Card Found We found no place to store our daa, please check that you have a working SD ...

dkay59

Newbie

2660 Views

2 replies

0 likes

  • 2660 Views
  • 2 replies
  • 0 likes

Problems offline music on the external SD card on android (cyangenmod))

Hi, I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it as no space left or no rights to write on the sd. When I reboot my whole...

Casual Listener

  Hi,   I had to reinstall my Spotify App and after a reboot everything was fine. When I restarted the App - Spotify crahes all the time becuase it can't find my SD-Card and says it a...

Joe

Community Legend

800 Views

5 replies

0 likes

  • 800 Views
  • 5 replies
  • 0 likes

Only some of my local files will sync

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the screenshot, it seems like Spotify is randomly choosing s...

Newbie

So this problem is occuring on both my Samsung GS3 and ipad. Only some of my local files will sync to the devices, others will be greyed out and say "track not available". As you can see in the scree...

Joe

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Spotify quits randomly (ANDROID 4.2.2 / GT-I9105P)

Hello all, I have seen this problem on the forum but not for mobile devices yet. When i am listening to spotify with my phone on standby (and no other apps running) it just quits randomly. I have reinstalled it a few times but it didn't work so far. ...

Regular

Hello all,   I have seen this problem on the forum but not for mobile devices yet. When i am listening to spotify with my phone on standby (and no other apps running) it just quits randomly....

Liam

Community Legend

1117 Views

1 replies

0 likes

Android
Mobile
quits
randomly
  • 1117 Views
  • 1 replies
  • 0 likes

Solved!! gaps in music listening to offline playlist

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloaded everything from scratch, but it is not helping.. I ...

Casual Listener

Hi! while I'm listening to my playlists, even those downloaded I'm experiencing gaps in music. It gets stuck in some songs, in others it has gaps like 2-5 seconds. I already deleted and redownloade...

all_sparks

Regular

1962 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Volume loss then SPIKE using headphones, not good

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet. This issue just started in early January after almost a year of using Spotify on my phone with no problems. When listening with plug in head...

Newbie

I've read through the board posts and seen some similiar issues listed but no solutions that work for me yet.  This issue just started in early January after almost a year of using Spotify on my...

Joe

Community Legend

731 Views

1 replies

0 likes

Windows
  • 731 Views
  • 1 replies
  • 0 likes

Shuffle play button won't disapear

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the repeat/shuffle toggle. The much more accessible pla...

Casual Listener

With the help of this awesome forum I was finally able to figure out how to play without shuffling my music lists. I am a premium user and unfortunately I have to dig into the album menu to find the...

LeeB

Casual Listener

1340 Views

2 replies

1 likes

Shuffle play button premium
  • 1340 Views
  • 2 replies
  • 1 likes

Won't play through AUX car stereo

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in. When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting. Does android have a setting that prevents this, etc? Any hel...

Casual Listener

Cable is new.. Spotify is running fine.. also plays fine when I put headphones in.  When I put it on through the AUX car stereo however, I get nothing.. and yes I have it on the AUX setting...

Joe

Community Legend

12634 Views

3 replies

0 likes

  • 12634 Views
  • 3 replies
  • 0 likes

missing some music in playlist

Hey, i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me that there are 9 songs at my playlist but in real there are only 6. W...

Casual Listener

Hey,   i created a playlist at my pc. Than i synchronized it with my tablet. So long so got, everything is ok. But today i noticed that some songs are missing. The main menu shows me t...

Joe

Community Legend

1202 Views

7 replies

0 likes

  • 1202 Views
  • 7 replies
  • 0 likes

premium account not recognized on phone

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a fre verison though. Tried this thread http://commu...

Casual Listener

Recently had a payment issue when changing cards from Target compromise. Finally stopped getting bugged about my payment encoutnering a bank account error on PC version. My phone still shows I have a...

Joe

Community Legend

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes

i cannot play my downloaded playlist

Hi all,Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere.So I have samsung galaxy s3. I downloaded my playlist so i can listen to it offline. Everythings works fine bu...

Newbie

Hi all, Maybe this problem is common and there's already an answer to my question. However, I can't find the solution to my problem anywhere. So I have samsung galaxy s3. I downloaded my playli...

Joe

Community Legend

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

Solved!! I can't listening songs on spotify

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and it works. How can i do?

Casual Listener

I installed spotify on my android smartphone 2 days ago. When I have to search a song,the song is grey and I can't listen them. This happens only on my smartphone because I have also on my tablet and...

MaruoWolf

Casual Listener

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
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Solved!! Hi, got spotify on android and when I search I do not get suggestions for playlists. HELP!

Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks

Newbie

Searching only shows artists, albums and a big list of songs. On iOS you do get a suggestion of playlists (which I happen to use a lot). Thanks

Daniel

Community Legend

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

Solved!! Wrong song title in lockscreen

Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look. Nexus 4 Android 4.4 (non root) Spotify version: 0.7.4 - 0.7.5

Gig Goer

Every so often, when I skip songs, the lockscreen controls "gets stuck" on the first song I was listening to. This happened after applying the 7.4 update. Please, take a look.   Nexus 4 ...

Daniel

Community Legend

3903 Views

3 replies

0 likes

  • 3903 Views
  • 3 replies
  • 0 likes

Bluetooth from Spotify on my Android LG G2 to Alpine UTE 72BT not working.

I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spotify on the mobile but I'm not getting any audio in t...

Newbie

I have an Alpine UTE 72BT and have trouble playing audio over Bluetooth from Spotify on my Android LG G2. I have chosen media sound to be played via BT and I can see that the track is played in Spoti...

Daniel

Community Legend

3560 Views

1 replies

1 likes

Alpine UTE 72BT
bluetooth
LG G2
streaming
  • 3560 Views
  • 1 replies
  • 1 likes

High data traffic registered "in the background" even though not using Spotify

Hi! Today I discovered that 731 megabytes of data have been used in the background (whatever that supposed to mean) in one day. Since december 31 until today, the 7th of januari, I have consumed 758 mb of data. 26,80 mb listening and the rest have be...

Casual Listener

Hi!    Today I discovered that 731 megabytes of data have been used in the background (whatever that supposed to mean) in one day.  Since december 31 until today, the 7th of janu...

fede_kida

Casual Listener

1058 Views

2 replies

0 likes

  • 1058 Views
  • 2 replies
  • 0 likes