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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14265 Views
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  • 14265 Views
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*Itunes library doesnt show up on android mobile device????????

my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?

  • Newbie
  • my itunes library shows up on my laptop but does not show up on my htc android mobile device spotify, everything else shows up and syncs just fine..or so i think? Anyone know whats going on?
  • licenced
  • Community Legend
  • 340 Views
  • 1 replies
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  • 340 Views
  • 1 replies
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Droid Razr

Is the droid Razr compatible with spotify? I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices. I've tried to reinstall, change passwords, logout/login, etc. Wondering if my phone is the issue?

  • Regular
  • Is the droid Razr compatible with spotify?  I can get the applcatio to load on my phone, but Spotify (on my computer) does not recognize any devices.  I've tried to reinstall, change passwo...
  • Cause_of_Chaos
  • Casual Listener
  • 1430 Views
  • 10 replies
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  • 1430 Views
  • 10 replies
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Brand new HTC Desire. Spotify crashes immediately

I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4. When I click the icon, it immediately crashes. I reinstalled it, I restarted the device. Nothing helps! Please help. We go...

  • Casual Listener
  • I had to change from my Samsung Galaxy S2 to a HTC Sensation. Spotify was never installed on this device. It has Android 2.3.4.   When I click the icon, it immediately crashes. I reinstalled i...
  • mikeschwede
  • Casual Listener
  • 691 Views
  • 3 replies
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  • 691 Views
  • 3 replies
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Using Spotify on 2 Android Moblies

hi there, i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones. my problem is, that IT IS NOT possible to use spotify on the mobile phones at th...

  • Newbie
  • hi there,   i'm using spotify premium for my mobile devices. as i read, it's possible to synchronize spotify with 3 devices. in my case: my notebook and two mobile phones.   my problem ...
  • licenced
  • Community Legend
  • 682 Views
  • 2 replies
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  • 682 Views
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Help

I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my music and im not wasiting my phone memory to sync a...

  • Regular
  • I have just got my new Samsung Galaxy Ace S from virgin mobile on contract and i was also given 3 months free premium with the phone and it worked fine for 2 days and now it wont let me listen to my ...
  • Sam
  • Spotify
  • 453 Views
  • 8 replies
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  • 453 Views
  • 8 replies
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Can't log in with my Spotify log in

I can not use my normal spotify log in to log with my android. I can only log in with my facebook account. Every time I try to log on with my spotify account it will say: Spotify Mobile consumes large amouints of data.If you stream music over mobile ...

  • Music Fan
  • I can not use my normal spotify log in to log with my android. I can only log in with my facebook account.  Every time I try to log on with my spotify account it will say:   Spotify Mob...
  • Spyke
  • Roadie
  • 863 Views
  • 1 replies
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  • 863 Views
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HELP! Cant get out of offline mode!!!!!!

I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode. I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network.I have restarted my phone.Checked to make sure the app was allowed to acce...

  • Casual Listener
  • I have not been able to sync to my mobile for two weeks, I have been stuck in offline mode.   I have connected over Wi-fi and over my Virgin Mobile Lg Optimus V Cellular network. I have resta...
  • CBas
  • Casual Listener
  • 516 Views
  • 1 replies
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  • 516 Views
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Can't go online

Hi I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under 'Devices' on my PC. Help! Steve

  • Casual Listener
  • Hi   I'm a Premium account holder. I use S primarily on my Galaxy s2(Android ICS). Can't now go online at all to add new tunes to Playlists etc. Also, Spotify is not recognising my phone under...
  • Sam
  • Spotify
  • 1426 Views
  • 3 replies
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  • 1426 Views
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Adds and faulty spotify service

Hi, In response to a serious issue that some people have already brought to your attention I must summarize it. The latest addon/change you have made is seriously compromising the usability of your service. When I as a paying customer get kicked out ...

  • Casual Listener
  • Hi,   In response to a serious issue that some people have already brought to your attention I must summarize it.   The latest addon/change you have made is seriously compromising ...
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  • 257 Views
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Solved!! frequent force closings at random

I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either shuts down completely or it reverts to the main me...

  • Casual Listener
  • I have a Samsung Galaxy S Captivate. For the past week, almost everytime I use Spotify Premium it has been force closing when I'm not listening to local tracks through the program. The program either...
  • Sam
  • Spotify
  • 528 Views
  • 2 replies
  • 1 likes
  • 528 Views
  • 2 replies
  • 1 likes

When in offline mode, local files are greyed out but can still be played.

Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04)When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local files and which are not.Here are some screenshots to illus...

  • Roadie
  • Spotify Mobile:0.4.12.180 (but it's been there since at least 0.4.04) When in offline mode, local files are greyed out but can still be played. This makes it tricky to work out which are local ...
  • bradavon
  • Roadie
  • 2247 Views
  • 2 replies
  • 0 likes
  • 2247 Views
  • 2 replies
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Problem with use on Galaxy ||

I have just bought Spotify and is a new user. It works very well on my computer.When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn quit is working. Can someone help me?

  • Newbie
  • I have just bought Spotify and is a new user. It works very well on my computer. When I log in on my phone Spotify is locked, it is tryinh to sync a playlist I do not have anymore. Nothing else thsn...
  • licenced
  • Community Legend
  • 466 Views
  • 3 replies
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  • 466 Views
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Solved!! Spotify keeps crashing after I add or star a track?!

Hey, I use version: 0.4.12.180 on an Android device running Android version 2.3.7.Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. I thought it might have been my last phone but I recently switched p...

  • Casual Listener
  • Hey,    I use version: 0.4.12.180 on an Android device running Android version 2.3.7. Every time I add, remove or star a song and then wait a couple of seconds the spotify app crashes.. ...
  • ivanut
  • Casual Listener
  • 2587 Views
  • 20 replies
  • 5 likes
  • 2587 Views
  • 20 replies
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Solved!! Going online crashes my android client.

Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to flight mode. But I am unable to connect and have the...

  • Newbie
  • Had the most annoying bug the last two days. Whenever my phone connects to the internet my spotify client closes. I have been able to get the app to stay open on my Galaxy S2 by setting my phone to f...
  • licenced
  • Community Legend
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
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TROUBLE WITH SAMSUNG GALAXY NEXUS ANDROID ICE CREAM SANDWICH

Hello to All, I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY?? first, I hate each time when spotify try to sing in with facebook account, why? I dont have facebook and I wont . Second, when I listen my favorite li...

  • Newbie
  • Hello to All,   I have a premiun spotify account and run uncorrectly in my Galaxy Nexus device, WHY??   first, I hate each time when spotify try to sing in with facebook account, why? I...
  • BeastFilipino
  • Regular
  • 1663 Views
  • 6 replies
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  • 1663 Views
  • 6 replies
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Bug? Weird quirk?

this is the Spotify Android Beta. on a Samsung Galaxy Nexus Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at the now playing screen with no track playing. It used to ...

  • Newbie
  • this is the Spotify Android Beta. on a Samsung Galaxy Nexus  Something I've noticed is when I play music and then stop. If I leave it idle for more than say 10 minutes after I reopen it it's at...
  • licenced
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
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Offline Mode

Alright, lets give this another try (Internal Server error 500) I am a Spotify Premium user, username madbadger89 As of two days ago, my Spotify on my Android Evo handset went into offline mode, and will not return even though I have an active Wifi c...

  • Newbie
  • Alright, lets give this another try (Internal Server error 500)   I am a Spotify Premium user, username madbadger89   As of two days ago, my Spotify on my Android Evo handset went into ...
  • blazarus
  • Newbie
  • 463 Views
  • 1 replies
  • 1 likes
  • 463 Views
  • 1 replies
  • 1 likes

Repeating Data Warning

I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popping up, and it won't stop. This is preventing me fr...

  • Newbie
  • I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popp...
  • Spyke
  • Roadie
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
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Diveice not found - Galaxy Note

Hello,my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version .

  • Casual Listener
  • Hello, my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version...
  • licenced
  • Community Legend
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
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New Android app + ICS

I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.

  • Casual Listener
  • I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.
  • craPkit
  • Regular
  • 1589 Views
  • 5 replies
  • 0 likes
  • 1589 Views
  • 5 replies
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