Tablet mode not enabled on Nexus 7

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Tablet mode not enabled on Nexus 7

pierpes
Casual Listener

Hi,

 

I installed the Spotify app on my Nexus 7 2012, but the new free "tablet mode" is not available.

I only get "shuffle mode" like on smartphones.

I suspect it's because of Google's decision to not enable full tablet UI on Nexus 7.

But N7 is a tablet! Please let the app act with tablet UI on it!

Thanks!

27 Replies

Re: Tablet mode not enabled on Nexus 7

Josh
Community Legend

Hello!

 

Hmm.. That's weird, i get the tablet version on my Nexus 7, can you try a reinstall or logging in and out? Also, it is pretty new so maybe it will start to work soon :)

Hope this helped :)


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Re: Tablet mode not enabled on Nexus 7

pierpes
Casual Listener

Logging out and in doesn't help. Reinstalling neither :(

Thanks anyway...

Re: Tablet mode not enabled on Nexus 7

Juakensy
Casual Listener

It happens the same to me, I have a master-g g700c tablet Android 2.3 and I can just shuffle ...

Re: Tablet mode not enabled on Nexus 7

jotap_66
Regular

Hi:

 

I am also interested in this. I want to buy a tablet for my mum for Spotify Free "Tablet mode". My problem is that I don't know how can I find out the brands and models compatible with the tablet mode....In the "phone mode", I only can access to shuffle play.

 


Is there any list for knowing what tables have this mode enabled?

 

Regards

 

JP

Re: Tablet mode not enabled on Nexus 7

Peter__
Community Legend

Any tablet which is 7 inches or above should get the tablet mode. However we have seen some issues with smaller brands not being recognised properly, so its best to stay to the main brands. 

Peter
Spotify Community Mentor and Troubleshooter

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Re: Tablet mode not enabled on Nexus 7

Joe
Community Legend

There's no list I'm afraid and spotify support has replied to other users saying that a tablet has to have a sceen over 7" to qualify as a tablet. 

 

I don't know how they actually identify the device and I'm pretty sure they won't tell us as it would make it too easy to spoof and have a mobile phone identified as a tablet so, to be safe, make sure you get something with a screen over 7 inches.

 

 

Re: Tablet mode not enabled on Nexus 7

windyguy
Casual Listener

Telling people to get a screen size over 7 inches or stick with a main brand (NEXUS has problem, for example) is really a non answer.  Spotify should be able to work this kind of problem out so any tablet 7 inches or larger is recognized as a tablet.

Of course, that is just my opinion as a Spoifty user.

Re: Tablet mode not enabled on Nexus 7

jotap_66
Regular
Thank you very much. I will try to contact with several table makers.

But it is incredible. I have no problems in my iPad. But I don't want to buy an iPad to my mum, only for playing music

I got a Vexia 7" from a friend and it is recognized as a phone.

Regards

JP

Re: Tablet mode not enabled on Nexus 7

Peter__
Community Legend

Unfortunately here on the community we haven't been told or given any more details other than a tablet is 7 inches or more, as @Joe mentioned above how it detects an android tablet is probably not common knowledge to prevent people bypassing the restrictions on rooted mobiles. That being said, from the reports we have seen and fed back to Spotify the system is not 100% accurate it appears. 

 

If you are having issues getting tablet mode on a 7 inch tablet, get in touch with Spotify support here and they will be able to troubleshoot it further with you. 


If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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