[Android 4.4] Strange sounds when screen is touched

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[Android 4.4] Strange sounds when screen is touched

JohnGregory
Gig Goer

Description: After upgrading Android to Kit Kat on my Nexus 7 (2012) and streaming music online from
my premium Spotify account (which I access via WiFi) or playing back music downloaded to my tablet
and then send to my stereo receiver via Bluetooth in either case, there are odd sounds that happen
whenever I touch the screen. This occurs if I touch an icon to open another app or a browser, to skip
to the next track or even if I touch a blank area of the screen. The noise is a rapid series of tones
or beeps that lasts a two or three seconds.

Steps taken: I tried to reproduce the problem by playing back music from Google Play and the problem
did not occur. The problem did not occur either when streaming from Pandora. Then I restarted Spotify
and went to settings, Audio effects. When I turned off the equalizer, the sounds still occurred when
I touched the screen UNTIL I skipped to the next track. After that, all tracks play and no strange
sounds occur. If, however, I go back to settings and touch the menu item Audio effects again, the
sounds return. They stay until I skip to the next track and then all is well.

I have 2 GB of storage space left on my device.Af
My mobile Spotify version is 0.7.3.629.g3619d704
Mu user name is 1262868260

22 Replies

Re: After Kit Kat strange sounds when screen is touched

Joe
Community Legend

Hi. I'm going to see if I can reproduce this on my Nexus 7 (2012). Just a thought......do you get the same issue when listening without using bluetooth?

Re: After Kit Kat strange sounds when screen is touched

Joe
Community Legend

Hi, it's me again. I can replicate the issue but only over bluetooth.If you could confirm it is the same for you, I'll escalate to the spotify staff.

 

My system:

Nexus 7 (2012)

Android 4.4 build KRT16S

Spotify 0.7.2.402

 

Steps to reproduce

Connect a bluetooth output device and start music playing

In spotify settings, touch audio effects - audio oscillation occurs

Touching anything after that causes the same sound

 

Fix

Skip to next track

Re: After Kit Kat strange sounds when screen is touched

JohnGregory
Gig Goer

Hi,

 

I can confirm that it is the same with me. In addition, after I disconnect from Bluetooth so that the sound is coming from my Nexus 7 only, the audio oscillation does not occur.

In terms of your fix, however, the skip to next track does not stop the oscillation for me until I have turned off the equalizer in audio effects, then returned to whatever track I was playing and THEN skip to the next track.

Re: After Kit Kat strange sounds when screen is touched

Joe
Community Legend

Ah OK, thanks. I don't actually use the equalizer so I missed that. I'm escalating this to the spotify staff.

Re: After Kit Kat strange sounds when screen is touched

JohnGregory
Gig Goer

I didn't really know that the equalizer was on to begin with. I guess that it comes enabled by default.

Re: After Kit Kat strange sounds when screen is touched

Greg
Roadie

Thanks for reporting this guys, you've given us some really helpful information.

 

I've let the team know about this bug and they're looking into it.

 

 

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Re: After Kit Kat strange sounds when screen is touched

Peter__
Community Legend
Is this still happening on the most recent update guys?

Peter
Spotify Community Mentor and Troubleshooter

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Re: After Kit Kat strange sounds when screen is touched

JohnGregory
Gig Goer

I have had a couple of updates since my original post and I still have the problem. I continue to use the work-around of turning off the equalizer.

Re: After Kit Kat strange sounds when screen is touched

Joe
Community Legend

It's not screaming at me any more.

 

Spotify 0.7.4.606bunch of characters...

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