Description
I downloaded spotyfi again, because It stoped verry often during playing the tracks. After
redownloading it said that there is not enought space on my phone.
What are the steps you took to get to the error/issue?
(We need to know what you are doing so we can do the exact same to try and get the same error)
1. restart phone
2. delete the app and reinstall it
3. trobelshooting spotify
What I expected to happen
After redonloading it shoud work again properly because it also worked before
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Galaxy Note 3
Device’s Operating System
?
What type of account do you have?
Premium
Space left on your device
-> sd card
Space left on your SD card (if applicable)
18 GB
Space left on your External SD card (if applicable)
56GB
Is your device rooted?
No
Are you using a custom ROM, if so which one, exactly?
No
Did you set your external SD card as storage location?
No
Did you manually install an older version before installing the latest version from the Play Store?
Yes
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
No
If you said "No", when does the issue not occur?
When using WiFi, 2G, 3G, 4G
My mobile Spotify version
don't now because it dosn't starts properly
My desktop Spotify version (if applicable)
0.9.7.16.g4b197456
My mobile provider and country
Orange, Switzerland
My username
Connected with Facebook: Sebastian Stadler
Do you have a Spotify (non-Facebook) login?
No
Are you logging in with Facebook or with your Spotify login details?
Facebook login
Do you have any screenshots you can attach to more clearly explain your issue?
If so, please paste them here