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Avatar of Shedlight
Newbie
2014-02-02 03:42 PM
Since an update in the past week, I have not been Allowed my premium service and am extremely saddened. Please help me turn my frown upside down.

HTC one (in stereo)
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Avatar of Taylor
Community Legend
2014-02-02 03:51 PM

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony 🙂

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