Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

278mb data in the background?? REALLY??

Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover that Spotify has used 278mb of background data in the...

Paris1933
Music Fan
Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover th...
2013-05-21 12:21:18 PM
2013-05-21 3:27:14 PM
Paris1933
Music Fan
497 Views
2 replies
0 likes

497 Views
2 replies
0 likes

How do I delete a playlist from Android Device?

I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, but aparently they were still in the memory, althoug...

osaka
Regular
I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, b...
2013-05-21 12:07:51 PM
2013-05-21 1:07:00 PM
osaka
Regular
2695 Views
5 replies
0 likes

2695 Views
5 replies
0 likes

Solved!! offline music on external SD card on android 4.1

i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the external sd card. maybe i will go to deezer with my...

griesgramix
Casual Listener
i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the ...
2013-05-21 10:36:24 AM
2013-05-21 11:13:32 AM
Joe
Community Legend
1793 Views
3 replies
0 likes

1793 Views
3 replies
0 likes

Downloading Playlist Errors

I keep having to re-download my playlists multiple times...why? After the download is finished, I open the list it restarts the download again. Thoughts or suggestions? Any help is appreciated. I have the Samsung Galaxy S2 ith Jellybean from Sprint.

marimoni84
Casual Listener
I keep having to re-download my playlists multiple times...why? After the download is finished, I open the list it restarts the download again. Thoughts or suggestions? Any help is apprec...
2013-05-16 3:51:41 PM
2013-05-21 6:47:17 AM
smelico
Community Legend
320 Views
3 replies
0 likes

320 Views
3 replies
0 likes

Offline playlist - some songs won't sync

Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlist. This isn't only a problem with my phone tho, it ...

Vin-hair
Casual Listener
Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlis...
2013-05-20 11:48:43 PM
2013-05-20 11:55:24 PM
Vin-hair
Casual Listener
353 Views
2 replies
0 likes

353 Views
2 replies
0 likes

One song stops playback

Hi there! I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking of Vivaldi's Four Seasons. Every time I attempt to play Anton...

givstar
Regular
Hi there! I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking o...
2013-05-19 12:19:29 PM
2013-05-20 7:31:44 PM
Joe
Community Legend
292 Views
4 replies
0 likes

292 Views
4 replies
0 likes

Playlist on Computer will not sync/show up on phone. but starred songs will sync instantly

Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. If I "star" a song on my computer, that song will insta...

hobobill
Casual Listener
Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. ...
2013-05-20 3:10:48 AM
2020 Views
0 replies
1 likes

2020 Views
0 replies
1 likes

Can't access spotifuggle from my android

Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this?! Please help!

monicaC
Casual Listener
Apparently I'm running out of storage space because the disc is almost full so I can't access spotify on my phone. The message says I need to deselect playlists to create space. How do I do this...
2013-05-19 9:06:57 PM
2013-05-19 10:19:31 PM
Peter__
Community Legend
282 Views
3 replies
0 likes

282 Views
3 replies
0 likes

Spotify control with earphones samsung galaxy s4

hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands,for example only the volume up and down works, if in my devices storage give none song onl...

joses
Newbie
hello to everybody, i use spotify with my new samsung galaxy s4 the control in my earphones (original that comes with s4) doesn't respond correctly to commands, for example only the v...
2013-05-19 6:29:13 PM
966 Views
0 replies
0 likes

966 Views
0 replies
0 likes

Sharing and scrobbling

Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?

cloudsmaker
Roadie
Is it somehow possible to hide what I'm listening via mobile in spotify but to still be able to scrobble to last.fm? Or should I head to the new ideas section?
2013-05-19 3:25:31 PM
2013-05-19 3:45:04 PM
user-removed
Not applicable
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Not all tracks in playlist syncing to device

I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.

katiebug324
Casual Listener
I'm having an issue where the songs in my playlist won't sync to my GS3. It's only downloading about 45% of the playlist and saying it's complete but it's not.
2013-05-18 5:29:33 PM
2013-05-19 9:59:56 AM
katiebug324
Casual Listener
283 Views
2 replies
0 likes

283 Views
2 replies
0 likes

Solved!! Android app not loading playlist with over 400 songs

I am trying out Spotify and comparing it to my Rhapsody subscription. One of the playlists I am recreating has over 400 songs, but it does not load on my Android app (Playlists page). If I create new playlists, they appear just fine (both before the ...

stuart_w
Casual Listener
I am trying out Spotify and comparing it to my Rhapsody subscription. One of the playlists I am recreating has over 400 songs, but it does not load on my Android app (Playlists page).&nbs...
2013-05-18 6:44:09 PM
2013-05-18 11:41:21 PM
stuart_w
Casual Listener
611 Views
2 replies
0 likes

611 Views
2 replies
0 likes

" not logged in on fb"

Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even see my new notifications. I've tried subscribing thro...

Elliemaemurder
Newbie
Every single time I try to subscribe to premium, it cuts me short just after "Confirm purchase" screen. It takes me back to facebook and says I'm not logged in; even though I am because I can even se...
2013-05-18 6:29:15 PM
2013-05-18 9:05:20 PM
Joe
Community Legend
377 Views
1 replies
0 likes
Premium payment

377 Views
1 replies
0 likes

Tracks sync very slowly

Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why? I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.

damian123
Regular
Sync of tracks between my desktop and Andoid tablet is extremely slow on wifi is there any way to find out why? I have a Nexus 7 tablet, a Windows 7 desktop PC and wifi.
2013-05-18 12:08:32 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Solved!! Samsung Galaxy S 3 does not show up in desktop client for syncing

Hello, I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client. I have the desktop app open (windows 7 SP1 x64) and I have the client opened on the phone. Both are connected to t...

pusta
Casual Listener
Hello, I recently moved from a Verizon Galaxy Nexus to a Verizon Galaxy S3, and I cannot sync my spotify tracks with my desktop client. I have the desktop app open (windows 7 SP1 x64...
2012-07-20 7:09:18 PM
2013-05-17 10:54:32 PM
hnomad
Casual Listener
4097 Views
8 replies
0 likes

4097 Views
8 replies
0 likes

When will Android have volume leveling feature?

When will Android have an option to level the volume between tracks recorded at different levels? This feature is available on the Windows application. Take a listen to the album "Jack Takes the Floor" by Jack Elliott, one of the lowest volume record...

gtyellojacket
Music Fan
When will Android have an option to level the volume between tracks recorded at different levels? This feature is available on the Windows application. Take a listen to the album "Ja...
2013-05-17 7:56:34 PM
2013-05-17 8:00:27 PM
Taylor
Community Legend
946 Views
1 replies
1 likes

946 Views
1 replies
1 likes

can't download anymore songs, have 300

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

chelsea8787
Regular
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...
2013-05-16 2:58:43 AM
2013-05-17 11:42:25 AM
Joe
Community Legend
1626 Views
3 replies
0 likes

1626 Views
3 replies
0 likes

No sound

There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.

pongo1
Newbie
There is no sound. My device is fine, tested other music. Last played music on Saturday, all was good, now nothing. The song is playing but no sound. I have OFFLINE on too.
2013-05-17 7:02:51 AM
2013-05-17 11:38:38 AM
Joe
Community Legend
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

Spotify randomly plays music and not in the task list when it does.

Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playlist, but it wasn't on the last playlist I've listen...

Bllets
Casual Listener
Currently sitting in a class having a lecture on social psychology and suddenly my phone starts playing Teddybears Sthlm - Cobrastyle by itself. It is a song I've listen to before and have on a playl...
2013-05-17 9:06:09 AM
2013-05-17 11:32:18 AM
Joe
Community Legend
261 Views
1 replies
0 likes

261 Views
1 replies
0 likes

memory full, but it's not full

Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so why isn't spotify downloading into that memory and how do I make...

d91
Newbie
Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so wh...
2013-05-17 3:12:29 AM
2013-05-17 11:21:13 AM
Joe
Community Legend
806 Views
1 replies
1 likes

806 Views
1 replies
1 likes

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