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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375738 Views

541 replies

34 likes

Account
Free
  • 375738 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
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  • 7 likes

[Android] HTC incredible S

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

Newbie

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

neo-x

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

New Album: Tamar Braxton "Love & War" : Will it be up instantly ?

PLEASE HELP! It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Someone help!! It's a very popular pre-order. The Album via Itunes --> ...

Newbie

PLEASE HELP!   It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Som...

Peter__

Community Legend

856 Views

1 replies

0 likes

new album
newbie
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Support for Samsung Galaxy S3 mini ??

Hey there, I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Newbie

Hey there,   I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Liam

Community Legend

4564 Views

2 replies

0 likes

  • 4564 Views
  • 2 replies
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Still cant find Spotifys own toplist 123 on my S3

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im ...

Regular

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is.   ...

Jimster

Casual Listener

1810 Views

3 replies

0 likes

  • 1810 Views
  • 3 replies
  • 0 likes

What happened to top lists after the new update?

I can't find the top list. I don't know if I am just blind or if it got removed! Help!

Newbie

I can't find the top list.  I don't know if I am just blind or if it got removed! Help!

Jimster

Casual Listener

12068 Views

11 replies

3 likes

  • 12068 Views
  • 11 replies
  • 3 likes

can't log in on my android phone

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me back to spotify. But instead, I end up on a browser p...

Casual Listener

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me ba...

user-removed

Not applicable

1847 Views

5 replies

0 likes

  • 1847 Views
  • 5 replies
  • 0 likes

Can't figure out how to turn off radio station

can anyone tell me how to shut off spotify..? i use droid/verizon thx

Visitor

can anyone tell me how to shut off spotify..? i use droid/verizon thx

user-removed

Not applicable

1836 Views

1 replies

0 likes

  • 1836 Views
  • 1 replies
  • 0 likes

Solved!! new

Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP

Casual Listener

Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP

Ty-

Casual Listener

649 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify doesn't start up on my tablet

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Newbie

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Joe

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Account doesn't work anymore on phone

Hello,I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the android phone. When I log in, I can not listen to music, my p...

Casual Listener

Hello, I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the andr...

keaschonewille

Casual Listener

826 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

high data usage although in offline mode

Hi,Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. Anyone know what's the cause of it?

Regular

Hi, Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. A...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Problem with syncing (Android/Nexus 4)

Hi Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can someone please help me? Because I really want to keep Spotify and no...

Visitor

Hi   Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. 😞 When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can som...

Joe

Community Legend

1136 Views

7 replies

0 likes

  • 1136 Views
  • 7 replies
  • 0 likes

How to get full list of an artist's albums on my android phone

When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get the app the reveal the complete list of albums. Can someone help? Thanks.

Visitor

       When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get ...

Joe

Community Legend

584 Views

3 replies

0 likes

  • 584 Views
  • 3 replies
  • 0 likes

Bug report - interface glitches after unlocking

Sometimes after unlocking the screen I find Spotify with messed up user intreface: I need to restart the aplication to fix this. My Samsung Ace have Android 2.3.5 installed and the Spotify version is 0.6.4.47.

Casual Listener

Sometimes after unlocking the screen I find Spotify with messed up user intreface:       I need to restart the aplication to fix this. My Samsung Ace have Android 2...

elektryk

Casual Listener

581 Views

2 replies

0 likes

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  • 2 replies
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Deactivate Lockscreen controls

Hi Is there an way to deactivate this? Running Android 4.1.2 Samsung Galaxy Note 10.1 (N8010) Don`t want this to show while there is a party on going, don`t want skipping from everyone. Kindly Petter

Music Fan

Hi   Is there an way to deactivate this? Running Android 4.1.2   Samsung Galaxy Note 10.1 (N8010)   Don`t want this to show while there is a party on going, don`t want sk...

Liam

Community Legend

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

Solved!! How to enable Spotify lock screen widget (with album art + controls) in HTC One (sense 5.0

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls (play/pause, skip forwards, rewind) BUT NO ALBUM A...

Casual Listener

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls...

hwauters

Casual Listener

10480 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

No sound when listening to online music?

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to listen to my offline tracks, i get no sound, everythi...

Music Fan

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to li...

Joe

Community Legend

781 Views

5 replies

0 likes

  • 781 Views
  • 5 replies
  • 0 likes

Tracks Randomly Not Playing

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme. I have a playlist which I would like to listen to a lot more than I do. I'd like to listen to it on my phone, but I know th...

Music Fan

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme.    I have a playlist which I would like to listen to a lot m...

matthewcanty

Music Fan

1537 Views

15 replies

1 likes

  • 1537 Views
  • 15 replies
  • 1 likes

Spotify Droid Razr Maxx - Can't hear vocals on downloaded playlist songs

Super weird thing is happening. When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work that day. Just recently when I listen to the songs downl...

Casual Listener

Super weird thing is happening.  When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work...

HellFile78

Newbie

2698 Views

5 replies

0 likes

  • 2698 Views
  • 5 replies
  • 0 likes

Spotify won't work with my LG phone, or my iPad

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over it keeps doing the same thing. On my iPad, all I get...

Casual Listener

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over i...

1215381763

Casual Listener

956 Views

2 replies

0 likes

  • 956 Views
  • 2 replies
  • 0 likes