'go online to connect with Spotify'

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'go online to connect with Spotify'

Anna20
Newbie

Plan

Premium

Country

 Currently in Colombia 

Device

Huawei 

Operating System

Android 

 

My Question or Issue

 I'm a happy user of Spotify premium for a couple of years. However, since 2 wools I can not open the app on my phone (Android). My account is connected to Facebook, but when I want to open the app I get a notification saying I need to go online to connect with Spotify  although I surely am connected to the WiFi (and the WiFi works). 

I've tried to reinstall the app and restart my phone, but it doesn't work. I van still login to my computer (I'm offline now), so my account is not the problem. 

 

Anyone knows how to fix this? Thanks in advance!!

 

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