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logging on to android phone

logging on to android phone

I logged off of Spotify on my Samsung Galaxy 5 and now I can't log back on. I can log onto Spotify on my desktop but not onto my phone. When I try to log on with my phone I get a message saying"Unable to login. Either username or password is incorrect." Anyone have any idea what is going on? Thank you.

3 Replies

Hey @mrernst-us! Welcome to the Spotify Community. ^^


That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks!


Peace ^^

Thank you so much for your reply Nico. If I delete it and reinstall it won't I lose all my music? I have over 5000 songs in my playlists and would hate to lose them. Thank you.



You won't lose your music. The only that happens is that your offline music needs to sync again. 

But that shouldn't be the problem. ^^



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