my spotify music won't play!!

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my spotify music won't play!!

shortblack
Casual Listener

When I log into my spotify acct., (the track is not available) pops up at the bottom of my phone and it doesn't play my songs. It hasn't worked for a week, if you can't get it fixed oi want to cancel my subscription!!! Please contact me asap. Thanks, David Boyd - <<SNIP>>

 

[Edit: Snip-Email(Privacy)-Peter]

6 Replies

Re: my spotify music won't play!!

Peter__
Community Legend

Hey @shortblack :) 

 

What phone are you having issues on? 

 

I'm just going to hide that email address, best not to post any personal details here on the public community. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: my spotify music won't play!!

shortblack
Casual Listener
Samsung S-4

Re: my spotify music won't play!!

shortblack
Casual Listener
How can I resolve the problem I'm having with my spotify acct?

Re: my spotify music won't play!!

shortblack
Casual Listener
I still haven't heard back from Peter about my issue on my Galaxy S- 4 and my Spotify Acct. Not working ???,

Re: my spotify music won't play!!

Peter__
Community Legend

Going to pop this over into the android section. 

 

Is the application showing a "No internet connection" or any other error messages too? Can you not stream anything? Are you in offline mode? 

 

Move: Desktop --> Android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: my spotify music won't play!!

Joe
Community Legend

@shortblack Are you trying to stream music from spotify, play synched local files or downloaded spotify music? I assume the tracks you are trying to play are greyed out?

 

With a bit more information, we can quickly get you enjoying your music :)

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