new phone installation requires premium...which I already have...

[fsweb2011]

HI

I just changed mobile phones. I have a Premium account for almost  year now-
On my previous LG Optimus, Spotify worked fine.
I just changed to a HTC One.
Spotify installed fine, and accepted my userid + password perfectly.

I can see my playlists, but they are all greyed out, when I click on any of them, it says I need a Premium account...which I already have...:(
I have reinstalled Spotify twice already, same problem.

Any ideas how to fix this ??

[Joe · Accepted solution]

Did you log in with the wrong credentials by any chance? Do you log in with your desktop client using facebook credentials or username/password - you need to use the same login on all devices.

[Peter__]

Hey! Welcome to the community 🙂 

Is your subscription status on your online overview showing as premium? 

Peter

[fsweb2011]

Thanks!!!!
I am such an idiot...I was typing the email insteadof the username...I was too excited with the new phone to notice....
Thanks again