offline playlists noy downloading

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offline playlists noy downloading

sarah_archer86
Newbie
I have a premium account, however less than a fifth of my offline playlists can be played off line despite clicking downloaded. In instances where ive made playlists with a range of different artists, only a few songs download. Otherwise whole albums will download while others won't at all. I'm using a Google nexus 4. Ive tried logging out on my laptop and app, reinstalling the app, however it doesn't work. I dont believe this is a space issue as I had a large amount of space and which has not yet been used.<br>Sarah
2 Replies

Re: offline playlists noy downloading

Josh
Community Legend

Hello!

Did you tried changing the download quality? Sometimes that can fix it.

Hope this helped :)


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Re: offline playlists noy downloading

Peter__
Community Legend

Since this issue is primarily on a Google Nexus 4 I'm going to pop this over into the android section. 

 

Just to confirm:

- If the nexus 4 has internal and external storage (sd card), Spotify is saving to the correct one? (It will only store to one location, whichever has the most free space when the cache is created).

- You haven't synched more than 3,333 tracks on that device already?

 

Peter

Peter
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