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Account overview page doesn’t load

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Account overview page doesn’t load

Hello,

I got a new card so I’m trying to remove the old one on my account and update with a new one.

But when I go to account overview settings, the page doesn’t load fully (view screens). Page doesn't show and load all the settings that i can work with.

 

I tried logging into my account with four different devices,  used Google chrome, Safari, Mozilla Firefox. Also, I tried to log in via private mode, but in the end nothing works and account overview page doesn’t fully load.

 

someone please help me, what should I do? 

1B9482CF-C3B5-4B2A-8E3D-9DAF07BA3572.jpeg

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