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Join duo premium with my work phone not registred at the same adresse

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Join duo premium with my work phone not registred at the same adresse

Hello,

my husband subscribed to Duo premium. However I cannot join the premium because I use my work phone. It says that we are not at the same adresse because my employer subscribed for my phone registration to my office adresse. How can I manage to join with this phone ?

1 Reply

Howldy Valou_Lu! 
The plan owner can change the address on their accounts page in the Premium Duo Hub. After doing so, Spotify may ask for address verification through device location sharing.

 

Here is the official article on the subject: Address and verification for Duo plan - Spotify

 

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