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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3363 Views

0 replies

4 likes

  • 3363 Views
  • 0 replies
  • 4 likes

playlist

how can i check who like my playlist 

Visitor

how can i check who like my playlist 

AdamDamon

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
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Solved!!Superuser Contribution Premium Familie/Please try again later

hi,i have since days the problem that i cant join the familie invitation. i was trying over mobile phone, ipad and computer(firefox,chrome) all the time same error:"There was a problemPlease try again later."thx for help!regards

Casual Listener

hi, i have since days the problem that i cant join the familie invitation. i was trying over mobile phone, ipad and computer(firefox,chrome) all the time same error: "There was a problem Please ...

cayosabana

Visitor

2244 Views

5 replies

0 likes

familie
Premium
  • 2244 Views
  • 5 replies
  • 0 likes

Family plan

I forgot to update my card and my family plan got canceled. then when my family tried to re join it said that they couldn’t join more than once in a 12 month period. is there anyway to get around this?

Visitor

I forgot to update my card and my family plan got canceled. then when my family tried to re join it said that they couldn’t join more than once in a 12 month period. is there anyway to get around thi...

BodegaCat90

Visitor

1958 Views

2 replies

1 likes

  • 1958 Views
  • 2 replies
  • 1 likes

“You’re still connected to push notification is sent far too often

I have been getting this push notification on my iphone 5-10 times a day while I sit at my desk. I play music through a sonos 5 (named “Office”) connected to wifi and my phone is on the same wifi. This notification makes sense if I leave home (that’s...

Newbie

I have been getting this push notification on my iphone 5-10 times a day while I sit at my desk. I play music through a sonos 5 (named “Office”) connected to wifi and my phone is on the same wifi. Th...

462 Views

0 replies

5 likes

  • 462 Views
  • 0 replies
  • 5 likes

Solved!! My app on my phone doesnt work.

My app on my phone doesnt want to open, keeps saying try again but when i use the website it opens

Newbie

  My app on my phone doesnt want to open, keeps saying try again but when i use the website it opens

KatrinPs

Casual Listener

233 Views

1 replies

1 likes

  • 233 Views
  • 1 replies
  • 1 likes

Sorting on Apple Watch stuck on Recent

I use the Spotify Apple Watch app quite a lot. One thing that really bugs me is the sort orders on the phone are not carried over to the watch. For example, I sort my podcasts by “Recently Updated” but they seem to remain sorted on the watch as “Rece...

Roadie

I use the Spotify Apple Watch app quite a lot. One thing that really bugs me is the sort orders on the phone are not carried over to the watch.  For example, I sort my podcasts by “Recently Upda...

211 Views

0 replies

0 likes

  • 211 Views
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Dolarización de tarifa

@SpotifyARG por que me dolarizaron las tarifa si el acuerdo que hice con ustedes es en pesos argentinos?

Visitor

@SpotifyARG por que me dolarizaron las tarifa si el acuerdo que hice con ustedes es en pesos argentinos?

181 Views

0 replies

0 likes

  • 181 Views
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I've Created a FREE CSV Playlist Import Tool

http://nickwanders.com/projects/ng-spotify-importer/ Its my first attempt at both Angular and using Spotify's APIs. So its probably buggy. It also desperately needs UI / UX work. A link is provided to my public GitHub repo if you'd like to contribute...

Music Fan

http://nickwanders.com/projects/ng-spotify-importer/   Its my first attempt at both Angular and using Spotify's APIs. So its probably buggy. It also desperately needs UI / UX work. A link is p...

marcus41

Visitor

61077 Views

54 replies

47 likes

App & Features
  • 61077 Views
  • 54 replies
  • 47 likes

Custom Playlists: Disable Recommended Songs

OS: Android (13 on mobile, 115.0.5790.131 [July 20, 2023] on Chromebook)Spotify version: Premium Family I've read through a bunch of similar posts about this already but if the Spotify devs are going to ignore the massive amount of discontent regardi...

Regular

OS: Android (13 on mobile, 115.0.5790.131 [July 20, 2023] on Chromebook) Spotify version: Premium Family   I've read through a bunch of similar posts about this already but if the Spotif...

191 Views

0 replies

0 likes

  • 191 Views
  • 0 replies
  • 0 likes

Shuffle button

There’s no shuffle button on my playlists, so the songs are played in order?

Visitor

There’s no shuffle button on my playlists, so the songs are played in order?

153 Views

0 replies

0 likes

  • 153 Views
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Updated to Premium and now my son can't access his account

My son and I were on Premium Duo. I recently updated to the Family plan and now my son can't use his account. We have updated his email and he can't accept the invite. Can someone please help?

Visitor

My son and I were on Premium Duo. I recently updated to the Family plan and now my son can't use his account. We have updated his email and he can't accept the invite. Can someone please help? 

115 Views

0 replies

0 likes

  • 115 Views
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"Upcoming changes to your Spotify subscription" (monthly fee increase)

The email notification that Spotify is "increasing the price of Premium Individual so that we can continue to invest in and innovate on our product offerings" is in one sense understandable given the context of moderate inflation. What's missing in t...

Newbie

The email notification that Spotify is "increasing the price of Premium Individual so that we can continue to invest in and innovate on our product offerings" is in one sense understandable given the...

lapazu

Casual Listener

343 Views

1 replies

4 likes

  • 343 Views
  • 1 replies
  • 4 likes

Spotify on different devices

My account is always having issues with password suspicious even though login is used by me but in different devices.

Newbie

My account is always having issues with password suspicious even though login is used by me but in different devices.

212 Views

0 replies

0 likes

  • 212 Views
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Duo to Premium

I just switched from Duo to Premium - I was using 2/2 accounts in Duo and now it says 1/6 are being used in Premium. Did the person I was in the duo with lose all his playlists? If so, is there a way to get them back? Please help - thanks.

Visitor

I just switched from Duo to Premium - I was using 2/2 accounts in Duo and now it says 1/6 are being used in Premium. Did the person I was in the duo with lose all his playlists? If so, is there a way...

steven03121970

Newbie

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Communication improvement listen to your customers

There are a decent amount of issues I’ve ran into while using Spotify that I find out people have been asking to be changed and fixed for years on this forum. So why aren’t you listening? I really do love Spotify it is one of the easiest platforms fo...

Casual Listener

There are a decent amount of  issues I’ve ran into while using Spotify that I find out people have been asking to be changed and fixed for years on this forum. So why aren’t you l...

PomeYanus

Casual Listener

2290 Views

1 replies

0 likes

  • 2290 Views
  • 1 replies
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Solved!! Sort playlist by artist but include that artists albums with collaborations

I've got a large playlist that I sorted by artist using Spotify's sort function when viewing a playlist. The problem is, this ignores what artist released an album and only considers which artist is listed when you're listening to it. So in the Trito...

Music Fan

I've got a large playlist that I sorted by artist using Spotify's sort function when viewing a playlist. The problem is, this ignores what artist released an album and only considers which artist is ...

ackmanx

Music Fan

382 Views

1 replies

0 likes

playlist
sort
  • 382 Views
  • 1 replies
  • 0 likes

'Not provided' interrupts songs

Anyone else keep getting 'Not provided' in the middle of a song playing? It just stops. You press the button to skip, but it starts the same song again, and it happens again, on many songs, so randomly. I have a Samsung Galaxy 20FE if that helps anyo...

Visitor

Anyone else keep getting 'Not provided' in the middle of a song playing? It just stops. You press the button to skip, but it starts the same song again, and it happens again, on many songs, so random...

ALHgh

Newbie

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Spotify won't quit. It relaunches every time

I can't Quit Spotify anymore. Everytime I Quit (CMD-Q) Spotify it immediately starts up again. I'm on a Macbook M1 with OSX 13.4.1. Anyone else with this weird problem? I searched for solutions here but none found. I already tried reïnstalling Spotif...

Casual Listener

I can't Quit Spotify anymore. Everytime I Quit (CMD-Q) Spotify it immediately starts up again. I'm on a Macbook M1 with OSX 13.4.1. Anyone else with this weird problem? I searched for solutions here ...

184 Views

0 replies

0 likes

bug
Mac
quit
  • 184 Views
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Join duo premium with my work phone not registred at the same adresse

Hello,my husband subscribed to Duo premium. However I cannot join the premium because I use my work phone. It says that we are not at the same adresse because my employer subscribed for my phone registration to my office adresse. How can I manage to ...

Visitor

Hello, my husband subscribed to Duo premium. However I cannot join the premium because I use my work phone. It says that we are not at the same adresse because my employer subscribed for my phone re...

Prague

Community Legend

326 Views

1 replies

1 likes

  • 326 Views
  • 1 replies
  • 1 likes