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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I tried on my computer (app and browser) and my phone, and in both case the musics stops 30s after I started it. It's impossible that it's someone else connected so I wonder what is the problem with the account (because changing device doesn't change...
I tried on my computer (app and browser) and my phone, and in both case the musics stops 30s after I started it. It's impossible that it's someone else connected so I wonder what is the problem with ...
Casual Listener
267 Views
2 replies
0 likes
I really enjoyed having the enhance playlist button on Spotify but as I upgraded to a premium plan the button vanished now tho now I have the option for enhanced shuffle but it's annoying to have and it's kind of ruining the experience for me is ther...
I really enjoyed having the enhance playlist button on Spotify but as I upgraded to a premium plan the button vanished now tho now I have the option for enhanced shuffle but it's annoying to have and...
169 Views
0 replies
0 likes
Error code 409 shows when trying to log in to the Spotify application. I subscribe to Premium Individual. Please help logging in to the app.
Error code 409 shows when trying to log in to the Spotify application. I subscribe to Premium Individual. Please help logging in to the app.
190 Views
0 replies
1 likes
my problem is that when I open a playlist or an album of a singer, I push a song, I try to change it by pushing the forward button the next song the skip one and instead of making me listen to a song by that singer it makes me listen to a song that I...
my problem is that when I open a playlist or an album of a singer, I push a song, I try to change it by pushing the forward button the next song the skip one and instead of making me listen to a song...
162 Views
0 replies
0 likes
After connecting to my car via Bluetooth autoplay stops working on iOS. Then I delete the app and redownload from App Store and autoplay works again, but once I connect to my car autoplay stops. All the while, the autoplay setting stays on btw. pleas...
After connecting to my car via Bluetooth autoplay stops working on iOS. Then I delete the app and redownload from App Store and autoplay works again, but once I connect to my car autoplay stop...
189 Views
0 replies
0 likes
No ad available to screening for free user. The self ad of Spotify to inform unnecessary get premium. Then why free user would buy your unwanted premium. Please remove your announcement to experience free user like premium.
No ad available to screening for free user. The self ad of Spotify to inform unnecessary get premium. Then why free user would buy your unwanted premium. Please remove your announcement to experience...
125 Views
0 replies
0 likes
I don’t know why but my Spotify is playing random when I go to a album or playlist I pick one song to play and after that song it just plays outside of the album and goes to another album random and I don’t have the shuffle on or even on it just leav...
I don’t know why but my Spotify is playing random when I go to a album or playlist I pick one song to play and after that song it just plays outside of the album and goes to another album rando...
Casual Listener
194 Views
1 replies
1 likes
Hello, I have a noticed a bug since last spotify version. Originally the playlists always appeared on chronological order on android auto, no matter how I ordered them. From last update they appear in the order I have decided on the app, the problem ...
Hello, I have a noticed a bug since last spotify version. Originally the playlists always appeared on chronological order on android auto, no matter how I ordered them. From last update...
Casual Listener
973 Views
1 replies
3 likes
My iPhone was stolen today - how can I ensure nobody uses the account on the phone?
My iPhone was stolen today - how can I ensure nobody uses the account on the phone?
Newbie
183 Views
1 replies
0 likes
Hi all I paid for and downloaded to my Mac an official Pearl Jam concert bootleg. I can play this album on my Mac I have an Android phone. I put the album in Google Drive and added the songs to my phones hard drive. The songs played for a day and hav...
Hi all I paid for and downloaded to my Mac an official Pearl Jam concert bootleg. I can play this album on my Mac I have an Android phone. I put the album in Google Drive a...
149 Views
0 replies
0 likes
would be cool to have the possibility to sort top 50 charts in a reverse order (eg from the #50 to the #1) why is not possible?
would be cool to have the possibility to sort top 50 charts in a reverse order (eg from the #50 to the #1) why is not possible?
137 Views
0 replies
0 likes
Hello Spotiva company, I was stolen by your company. I subscribed to two accounts and paid the value of 3 months. My account is suspended and I cannot log in. If the problem is not resolved for me, I will file a legal complaint against you.
Hello Spotiva company, I was stolen by your company. I subscribed to two accounts and paid the value of 3 months. My account is suspended and I cannot log in. If the problem is not resolved for me, I...
123 Views
0 replies
0 likes
When left in the background for an extended period of time without music playing, the app will lock up and become unresponsive. The only way to fix it is to end task with task manager and reopen it. Along with this, in app customization (Like size of...
When left in the background for an extended period of time without music playing, the app will lock up and become unresponsive. The only way to fix it is to end task with task manager and reopen it.&...
200 Views
0 replies
0 likes
Hi there, I'm the Founder/Director of a music studio, and all our computers use MacOs Yosemite 10.10.5 on Mid 2015 Macs for compatibility with our specific software and hardware.Today all of our Spotify apps stopped working, Error Code accesspoint 22...
Hi there, I'm the Founder/Director of a music studio, and all our computers use MacOs Yosemite 10.10.5 on Mid 2015 Macs for compatibility with our specific software and hardware. Today all of our ...
Visitor
526 Views
1 replies
0 likes
NOT logging into my app [android]when ever i log in to my app on my phone its says"Something went wrong" "have another go?" < TRY again > but i am able to login webpls help on resolving this thank you
NOT logging into my app [android] when ever i log in to my app on my phone its says "Something went wrong" "have another go?" < TRY again >...
Casual Listener
240 Views
1 replies
0 likes
I'm having the weirdest problem I cannot skip songs on Spotify after one skip or two the skip song icon from the quick menu is grayed out and it does this on my PS5 and my PS4 I've did everything I can to solve this I've unlinked Spotify I have delet...
I'm having the weirdest problem I cannot skip songs on Spotify after one skip or two the skip song icon from the quick menu is grayed out and it does this on my PS5 and my PS4 I've did everything I c...
Casual Listener
7291 Views
20 replies
1 likes
I created a public playlist in Spotify. Now I want people to be able to add music to the playlist without sending them an invite or link to te playlist. That option doesn't seem to be available anymore?
I created a public playlist in Spotify. Now I want people to be able to add music to the playlist without sending them an invite or link to te playlist. That option doesn't seem to be available anymo...
Regular
169 Views
1 replies
0 likes
i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?
i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?
546 Views
0 replies
1 likes
My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with kids older than 14 yo? In my country the app Spotif...
My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with ...
Newbie
246 Views
2 replies
0 likes
