Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
I created a public playlist in Spotify. Now I want people to be able to add music to the playlist without sending them an invite or link to te playlist. That option doesn't seem to be available anymore?
i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?
My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with kids older than 14 yo? In my country the app Spotif...
I want to remove podcast suggestions from home page in the app Please help
Hey guys, my canvas feature is turned on, but it doesn’t work, can u help me?
Serviço caro e ruim trava toda hora
I'm still missing a bookmark function in Spotify. When I drive long distance by car I listen to audio books, my son listens to different audio books befor he goes to sleep, at work I listen to music and at sports to different music. The only way to s...
When I create a radio station from an artist or song, how often does the content update?Do they stay the same 50 songs?
I’ve been using spotify for years and I make a new playlist every month. I finally got the update that replaces the heart button with “+”. It is extremely inconvenient. I understand wanting to implement something that makes it easier to add songs to ...
one of my favorite past-times is scrolling mine and my friends playlists to see what songs were added when i just want that feature back <//3 it is(/was) very important to me to see what i was listening to during specific months ... making playlists ...
Hi, what happens with the songs that disappear from the Spotify's catalogue and are still in existing playlists? (See attached screenshot) That gives the feeling that Spotify is reducing the number of songs in the catalogue, not a good thing... I wou...
The Chinese title display of the liked song UI is abnormal
Hello, I once listened to a podcast and now the podcast keeps appearing, how can I delete it?Thanks in advance
For a few months a number of albums on my Album Picks and Recommended for Today have literally all the songs greyed out. This has happened very frequently with comedy albums on the account I use for that, and occasionally (including today) on the acc...
Hi allI updated my mobile Spotify app and I HATE the new layout. The large squares that automatically play as you scroll. I can't get to any content I need! I use Spotify both personally and professionally and this layout is messing with those needs....
I've been having an issue where my exploration seems a bit limited to artists I've already heard, all my recommended suggestions are artists and songs I'm familiar with, or the same songs keep appearing on so many playlists, even ones I thought were ...
Having my library stuck on the side is way too small, awful, and basically unusable. Is there a way to get the library to take up the full window with this new UI?
My spotify app updated today and it is so terrible, that beeing a long time user, I seriously consider cancelling my subscription, and fidning more useful app.There is no easy way (except alt+shift+4 combo) to switch to saved albums view and what is ...
I just updated Spotify for the first time in a while, and what is this new update?? When I click on my profile, it shows a clunky, bubbly view of things, I can’t see all my public playlists in one place, I have to go around a ton of stuff to see what...
Hello. I am a Premium user but I don't have access to the Audiobooks. They all have a lock on them. Why is this and is there a way to unlock them? Please help.