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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 942 Views
  • 0 replies
  • 2 likes
  • 942 Views
  • 0 replies
  • 2 likes

how to turn off suggested searches?

i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?

  • Regular
  • i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Kids

My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with kids older than 14 yo? In my country the app Spotif...

  • Visitor
  • My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with ...
  • Jecadim
  • Newbie
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Feature

I want to remove podcast suggestions from home page in the app Please help

  • Visitor
  • I want to remove podcast suggestions from home page in the app  Please help 
  • Ramacide
  • Newbie
  • 154 Views
  • 2 replies
  • 2 likes
  • 154 Views
  • 2 replies
  • 2 likes

Canvas

Hey guys, my canvas feature is turned on, but it doesn’t work, can u help me?

  • Visitor
  • Hey guys, my canvas feature is turned on, but it doesn’t work, can u help me?
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Serviço ruim, caro, e ruim

Serviço caro e ruim trava toda hora 

  • Visitor
  • Serviço caro e ruim trava toda hora 
  • 63 Views
  • 0 replies
  • 0 likes
  • 63 Views
  • 0 replies
  • 0 likes

Solved!! [All Platforms] Bookmark Position in an Audiobook or Podcast

I'm still missing a bookmark function in Spotify. When I drive long distance by car I listen to audio books, my son listens to different audio books befor he goes to sleep, at work I listen to music and at sports to different music. The only way to s...

  • Casual Listener
  • I'm still missing a bookmark function in Spotify. When I drive long distance by car I listen to audio books, my son listens to different audio books befor he goes to sleep,  at work I listen to ...
  • snu
  • Casual Listener
  • 6848 Views
  • 10 replies
  • 39 likes
  • App & Features
  • 6848 Views
  • 10 replies
  • 39 likes

Update Radio Playlist

When I create a radio station from an artist or song, how often does the content update?Do they stay the same 50 songs?

  • Newbie
  • When I create a radio station from an artist or song, how often does the content update? Do they stay the same 50 songs?
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Plus Button and User Experience

I’ve been using spotify for years and I make a new playlist every month. I finally got the update that replaces the heart button with “+”. It is extremely inconvenient. I understand wanting to implement something that makes it easier to add songs to ...

  • Newbie
  • I’ve been using spotify for years and I make a new playlist every month. I finally got the update that replaces the heart button with “+”. It is extremely inconvenient. I understand wanting to implem...
  • raultf
  • Casual Listener
  • 300 Views
  • 2 replies
  • 5 likes
  • 300 Views
  • 2 replies
  • 5 likes

please bring back date added to playlists

one of my favorite past-times is scrolling mine and my friends playlists to see what songs were added when i just want that feature back <//3 it is(/was) very important to me to see what i was listening to during specific months ... making playlists ...

  • Visitor
  • one of my favorite past-times is scrolling mine and my friends playlists to see what songs were added when i just want that feature back <//3 it is(/was) very important to me to see what i was lis...
  • 107 Views
  • 0 replies
  • 2 likes
  • 107 Views
  • 0 replies
  • 2 likes

[All Platforms] Disappearing songs from my playlists

Hi, what happens with the songs that disappear from the Spotify's catalogue and are still in existing playlists? (See attached screenshot) That gives the feeling that Spotify is reducing the number of songs in the catalogue, not a good thing... I wou...

  • Casual Listener
  • Hi, what happens with the songs that disappear from the Spotify's catalogue and are still in existing playlists? (See attached screenshot)   That gives the feeling that Spotify is reducing the...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Help

Hello, I once listened to a podcast and now the podcast keeps appearing, how can I delete it?Thanks in advance

  • Visitor
  • Hello, I once listened to a podcast and now the podcast keeps appearing, how can I delete it? Thanks in advance
  • Umais
  • Casual Listener
  • 167 Views
  • 2 replies
  • 0 likes
  • 167 Views
  • 2 replies
  • 0 likes

Spotify is Recommending Unavailable Album Picks

For a few months a number of albums on my Album Picks and Recommended for Today have literally all the songs greyed out. This has happened very frequently with comedy albums on the account I use for that, and occasionally (including today) on the acc...

  • Regular
  • For a few months a number of albums on my Album Picks and Recommended for Today have literally all the songs greyed out. This has happened very frequently with comedy albums on the account ...
  • 113 Views
  • 0 replies
  • 0 likes
  • album picks
    Recommendations
    recommended for today
    unavailable
  • 113 Views
  • 0 replies
  • 0 likes

Hate the new mobile app setup

Hi allI updated my mobile Spotify app and I HATE the new layout. The large squares that automatically play as you scroll. I can't get to any content I need! I use Spotify both personally and professionally and this layout is messing with those needs....

  • Casual Listener
  • Hi all I updated my mobile Spotify app and I HATE the new layout. The large squares that automatically play as you scroll. I can't get to any content I need! I use Spotify both personally and profes...
  • SptfyHatesCustomers
  • Music Fan
  • 1063 Views
  • 6 replies
  • 25 likes
  • 1063 Views
  • 6 replies
  • 25 likes

Disclose Algotorial Playlists - Personalized vs Editorial

I've been having an issue where my exploration seems a bit limited to artists I've already heard, all my recommended suggestions are artists and songs I'm familiar with, or the same songs keep appearing on so many playlists, even ones I thought were ...

  • Regular
  • I've been having an issue where my exploration seems a bit limited to artists I've already heard, all my recommended suggestions are artists and songs I'm familiar with, or the same songs keep appear...
  • SptfyHatesCustomers
  • Music Fan
  • 475 Views
  • 2 replies
  • 2 likes
  • "playlist"
    algorithm
    Discover Weekly
    editorial
    free refills
    generate playlist
    personalization
    Playlists
  • 475 Views
  • 2 replies
  • 2 likes

[Desktop] Is there a way to get the full-window library back?

Having my library stuck on the side is way too small, awful, and basically unusable. Is there a way to get the library to take up the full window with this new UI?

  • Newbie
  • Having my library stuck on the side is way too small, awful, and basically unusable. Is there a way to get the library to take up the full window with this new UI?
  • SptfyHatesCustomers
  • Music Fan
  • 128 Views
  • 1 replies
  • 2 likes
  • 128 Views
  • 1 replies
  • 2 likes

New interface is terrible

My spotify app updated today and it is so terrible, that beeing a long time user, I seriously consider cancelling my subscription, and fidning more useful app.There is no easy way (except alt+shift+4 combo) to switch to saved albums view and what is ...

  • Newbie
  • My spotify app updated today and it is so terrible, that beeing a long time user, I seriously consider cancelling my subscription, and  fidning more useful app. There is no easy way (except alt...
  • SptfyHatesCustomers
  • Music Fan
  • 121 Views
  • 1 replies
  • 1 likes
  • 121 Views
  • 1 replies
  • 1 likes

New update??

I just updated Spotify for the first time in a while, and what is this new update?? When I click on my profile, it shows a clunky, bubbly view of things, I can’t see all my public playlists in one place, I have to go around a ton of stuff to see what...

  • Casual Listener
  • I just updated Spotify for the first time in a while, and what is this new update?? When I click on my profile, it shows a clunky, bubbly view of things, I can’t see all my public playlists in one p...
  • SptfyHatesCustomers
  • Music Fan
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Locked Audiobooks

Hello. I am a Premium user but I don't have access to the Audiobooks. They all have a lock on them. Why is this and is there a way to unlock them? Please help.

  • Newbie
  • Hello. I am a Premium user but I don't have access to the Audiobooks. They all have a lock on them. Why is this and is there a way to unlock them? Please help.
  • 610 Views
  • 0 replies
  • 2 likes
  • 610 Views
  • 0 replies
  • 2 likes

Playlist collaboration

Is there a way to share a playlist with another member and make a collab?

  • Newbie
  • Is there a way to share a playlist with another member and make a collab?  
  • AdamDam
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes