Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 614 Views
  • 0 replies
  • 2 likes
  • 614 Views
  • 0 replies
  • 2 likes

'Shared playlist' option no longer available?

I created a public playlist in Spotify. Now I want people to be able to add music to the playlist without sending them an invite or link to te playlist. That option doesn't seem to be available anymore?

  • Newbie
  • I created a public playlist in Spotify. Now I want people to be able to add music to the playlist without sending them an invite or link to te playlist. That option doesn't seem to be available a...
  • iloveairbud2006
  • Regular
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

how to turn off suggested searches?

i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?

  • Regular
  • i don’t care what other people are searching. i know what i’m looking for. if it’s going to show up, it should at least show up UNDER the actual artists. how do i get rid of everything circled in red?
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Kids

My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with kids older than 14 yo? In my country the app Spotif...

  • Visitor
  • My 9 yo kid got her first smartphone and I upgraded my Premium Abo to s Family one. When I tried to sign up my kid, I could not because she is not 14. Does Spotify Family apply only to families with ...
  • Jecadim
  • Newbie
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes

Feature

I want to remove podcast suggestions from home page in the app Please help

  • Visitor
  • I want to remove podcast suggestions from home page in the app  Please help 
  • Ramacide
  • Newbie
  • 124 Views
  • 2 replies
  • 2 likes
  • 124 Views
  • 2 replies
  • 2 likes

Canvas

Hey guys, my canvas feature is turned on, but it doesn’t work, can u help me?

  • Visitor
  • Hey guys, my canvas feature is turned on, but it doesn’t work, can u help me?
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Serviço ruim, caro, e ruim

Serviço caro e ruim trava toda hora 

  • Visitor
  • Serviço caro e ruim trava toda hora 
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes

Solved!! [All Platforms] Bookmark Position in an Audiobook or Podcast

I'm still missing a bookmark function in Spotify. When I drive long distance by car I listen to audio books, my son listens to different audio books befor he goes to sleep, at work I listen to music and at sports to different music. The only way to s...

  • Casual Listener
  • I'm still missing a bookmark function in Spotify. When I drive long distance by car I listen to audio books, my son listens to different audio books befor he goes to sleep,  at work I listen to ...
  • snu
  • Casual Listener
  • 5617 Views
  • 10 replies
  • 39 likes
  • App & Features
  • 5617 Views
  • 10 replies
  • 39 likes

Update Radio Playlist

When I create a radio station from an artist or song, how often does the content update?Do they stay the same 50 songs?

  • Newbie
  • When I create a radio station from an artist or song, how often does the content update? Do they stay the same 50 songs?
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Plus Button and User Experience

I’ve been using spotify for years and I make a new playlist every month. I finally got the update that replaces the heart button with “+”. It is extremely inconvenient. I understand wanting to implement something that makes it easier to add songs to ...

  • Newbie
  • I’ve been using spotify for years and I make a new playlist every month. I finally got the update that replaces the heart button with “+”. It is extremely inconvenient. I understand wanting to implem...
  • raultf
  • Casual Listener
  • 237 Views
  • 2 replies
  • 5 likes
  • 237 Views
  • 2 replies
  • 5 likes

please bring back date added to playlists

one of my favorite past-times is scrolling mine and my friends playlists to see what songs were added when i just want that feature back <//3 it is(/was) very important to me to see what i was listening to during specific months ... making playlists ...

  • Visitor
  • one of my favorite past-times is scrolling mine and my friends playlists to see what songs were added when i just want that feature back <//3 it is(/was) very important to me to see what i was lis...
  • 78 Views
  • 0 replies
  • 2 likes
  • 78 Views
  • 0 replies
  • 2 likes

[All Platforms] Disappearing songs from my playlists

Hi, what happens with the songs that disappear from the Spotify's catalogue and are still in existing playlists? (See attached screenshot) That gives the feeling that Spotify is reducing the number of songs in the catalogue, not a good thing... I wou...

  • Casual Listener
  • Hi, what happens with the songs that disappear from the Spotify's catalogue and are still in existing playlists? (See attached screenshot)   That gives the feeling that Spotify is reducing the...
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
  • 0 likes

Help

Hello, I once listened to a podcast and now the podcast keeps appearing, how can I delete it?Thanks in advance

  • Visitor
  • Hello, I once listened to a podcast and now the podcast keeps appearing, how can I delete it? Thanks in advance
  • Umais
  • Casual Listener
  • 146 Views
  • 2 replies
  • 0 likes
  • 146 Views
  • 2 replies
  • 0 likes

Spotify is Recommending Unavailable Album Picks

For a few months a number of albums on my Album Picks and Recommended for Today have literally all the songs greyed out. This has happened very frequently with comedy albums on the account I use for that, and occasionally (including today) on the acc...

  • Regular
  • For a few months a number of albums on my Album Picks and Recommended for Today have literally all the songs greyed out. This has happened very frequently with comedy albums on the account ...
  • 85 Views
  • 0 replies
  • 0 likes
  • album picks
    recommendations
    recommended for today
    unavailable
  • 85 Views
  • 0 replies
  • 0 likes

Hate the new mobile app setup

Hi allI updated my mobile Spotify app and I HATE the new layout. The large squares that automatically play as you scroll. I can't get to any content I need! I use Spotify both personally and professionally and this layout is messing with those needs....

  • Casual Listener
  • Hi all I updated my mobile Spotify app and I HATE the new layout. The large squares that automatically play as you scroll. I can't get to any content I need! I use Spotify both personally and profes...
  • SptfyHatesCustomers
  • Music Fan
  • 882 Views
  • 6 replies
  • 25 likes
  • 882 Views
  • 6 replies
  • 25 likes

Disclose Algotorial Playlists - Personalized vs Editorial

I've been having an issue where my exploration seems a bit limited to artists I've already heard, all my recommended suggestions are artists and songs I'm familiar with, or the same songs keep appearing on so many playlists, even ones I thought were ...

  • Casual Listener
  • I've been having an issue where my exploration seems a bit limited to artists I've already heard, all my recommended suggestions are artists and songs I'm familiar with, or the same songs keep appear...
  • SptfyHatesCustomers
  • Music Fan
  • 362 Views
  • 2 replies
  • 2 likes
  • "playlist"
    algorithm
    Discover Weekly
    editorial
    free refills
    generate playlist
    personalization
    Playlists
  • 362 Views
  • 2 replies
  • 2 likes

[Desktop] Is there a way to get the full-window library back?

Having my library stuck on the side is way too small, awful, and basically unusable. Is there a way to get the library to take up the full window with this new UI?

  • Newbie
  • Having my library stuck on the side is way too small, awful, and basically unusable. Is there a way to get the library to take up the full window with this new UI?
  • SptfyHatesCustomers
  • Music Fan
  • 111 Views
  • 1 replies
  • 2 likes
  • 111 Views
  • 1 replies
  • 2 likes

New interface is terrible

My spotify app updated today and it is so terrible, that beeing a long time user, I seriously consider cancelling my subscription, and fidning more useful app.There is no easy way (except alt+shift+4 combo) to switch to saved albums view and what is ...

  • Newbie
  • My spotify app updated today and it is so terrible, that beeing a long time user, I seriously consider cancelling my subscription, and  fidning more useful app. There is no easy way (except alt...
  • SptfyHatesCustomers
  • Music Fan
  • 92 Views
  • 1 replies
  • 1 likes
  • 92 Views
  • 1 replies
  • 1 likes

New update??

I just updated Spotify for the first time in a while, and what is this new update?? When I click on my profile, it shows a clunky, bubbly view of things, I can’t see all my public playlists in one place, I have to go around a ton of stuff to see what...

  • Casual Listener
  • I just updated Spotify for the first time in a while, and what is this new update?? When I click on my profile, it shows a clunky, bubbly view of things, I can’t see all my public playlists in one p...
  • SptfyHatesCustomers
  • Music Fan
  • 117 Views
  • 1 replies
  • 1 likes
  • 117 Views
  • 1 replies
  • 1 likes

Locked Audiobooks

Hello. I am a Premium user but I don't have access to the Audiobooks. They all have a lock on them. Why is this and is there a way to unlock them? Please help.

  • Newbie
  • Hello. I am a Premium user but I don't have access to the Audiobooks. They all have a lock on them. Why is this and is there a way to unlock them? Please help.
  • 509 Views
  • 0 replies
  • 1 likes
  • 509 Views
  • 0 replies
  • 1 likes