Announcements

Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

4560 Views

0 replies

5 likes

  • 4560 Views
  • 0 replies
  • 5 likes

Bring back the "Played" filter for Podcasts on the What's New page

Can you please bring back the "played" button that appeared on the What's New page once you selected the podcast tab on it. The What's New page is the absolute best way to see the podcasts most recently released in order. I logged out and back in 2 a...

Casual Listener

Can you please bring back the "played" button that appeared on the What's New page once you selected the podcast tab on it. The What's New page is the absolute best way to see the podcasts most recen...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

AI DJ is Stuck!

Starting to become a regular occurance.DJ will play the same set, every day, when I start Spotify. I can hit the DJ button up to 5 times (before I lose patience) and every set is the same each day.Even more comical is today, Thursday, has the DJ sayi...

Newbie

Starting to become a regular occurance. DJ will play the same set, every day, when I start Spotify. I can hit the DJ button up to 5 times (before I lose patience) and every set is the same each day....

670 Views

0 replies

1 likes

  • 670 Views
  • 0 replies
  • 1 likes

Customise Quick Play

When driving, the app helpfully offers some "Quick Play" options, also available on the app Home Screen. The only problem is, the music and podcasts offered are irrelevant - I haven't listened to some of the options in weeks and the algorithm is gues...

Music Fan

When driving, the app helpfully offers some "Quick Play" options, also available on the app Home Screen.  The only problem is, the music and podcasts offered are irrelevant - I haven't list...

oattree

Newbie

2087 Views

1 replies

2 likes

  • 2087 Views
  • 1 replies
  • 2 likes

Lyrics: Change Background and Textcolor

Hello everyone , Great that the song lyrics are now available in full-screen mode .But could you please add an option to change the background and text color ?

Newbie

Hello everyone , Great that the song lyrics are now available in full-screen mode 👍. But could you please add an option to change the background and text color 🙏?

chalone0808

Casual Listener

2167 Views

1 replies

19 likes

  • 2167 Views
  • 1 replies
  • 19 likes

embed code not working - showing only preview

Hello,I am trying to embed an album on my website, even if I am logged in, and the code is right, I still have only the preview.Is there a way to solve this? Why I can access the whole album?Thank you

Casual Listener

Hello, I am trying to embed an album on my website, even if I am logged in, and the code is right, I still have only the preview. Is there a way to solve this? Why I can access the whole album? Th...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Downloaded playlists not working offline

Second month in a row I’ve paid my subscription just to I have my playlists not work. Never had an issue prior. I’ve redownloaded the app. Redownloaded ALL my playlists. And even deleted 100’s of songs to make sure space wasn’t an issue. Now Spotify ...

Casual Listener

Second month in a row I’ve paid my subscription just to I have my playlists not work.   Never had an issue prior.  I’ve redownloaded the app.  Redownloaded ALL my playlists...

253 Views

0 replies

1 likes

  • 253 Views
  • 0 replies
  • 1 likes

Change login method

Hey so today i made a new Spotify account and purchased the premium plan on it. However, I made the account with google and I'm trying to change the login method from Google to password. Is this possible? Thanks.

Newbie

Hey so today i made a new Spotify account and purchased the premium plan on it. However, I made the account with google and I'm trying to change the login method from Google to password. Is this poss...

EnjoyMachine

Visitor

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

I can't play explicit songs even when I toggle the "play explicit songs" button

As I said on the subject, even though I'm 30 years old, and toggled the "play explicit songs" button, all explicit songs appear gray and Spotify doesn't let me play these songs anymore. How do I fix this?

Newbie

As I said on the subject, even though I'm 30 years old, and toggled the "play explicit songs" button, all explicit songs appear gray and Spotify doesn't let me play these songs anymore. How do I fix ...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Devices overruning each other?

Hola- Wasn't sure what to title this, and I'm new to this site. We have the family plan with 5 users on it. Consistently, when my wife and one of my daughters is listening to Spotify on their account and on their phone, it interferes with what I'm li...

Visitor

Hola- Wasn't sure what to title this, and I'm new to this site.  We have the family plan with 5 users on it.  Consistently, when my wife and one of my daughters is listening to Spotify on t...

stephaniafalcon

Casual Listener

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Recently played not updating

Anyone else having issues with their recently played list not updating? Mine hasn’t updated in several hours, since about 11am EST.

Music Fan

Anyone else having issues with their recently played list not updating? Mine hasn’t updated in several hours, since about 11am EST.

249 Views

0 replies

1 likes

  • 249 Views
  • 0 replies
  • 1 likes

Chromecast shows only logo Spotify not songs or atwork

Hey I have been listen up Spotify with success passing it my TV + Chromecast dongle for a long time. Meanwhile, since 2 weeks for me , I can only cast the logo and hear the music. No more artwork nor songs name appears in the screen TV . The songs se...

Visitor

Hey  I have been listen up Spotify with success passing it my TV + Chromecast dongle for a long time.  Meanwhile, since 2 weeks for me , I can only cast the logo and hear the music. No mo...

powerskevin4

Newbie

447 Views

2 replies

3 likes

  • 447 Views
  • 2 replies
  • 3 likes

Add a play button in playlist folder in mobile apps

It is necessary to add a play button to the playlist folders for mobile applications. In the desktop application this option is available, so it would be good to standardize these functions.In general, users separate our playlists by genre, due to so...

Casual Listener

It is necessary to add a play button to the playlist folders for mobile applications. In the desktop application this option is available, so it would be good to standardize these functions. In gene...

yeah1980

Regular

1555 Views

2 replies

28 likes

  • 1555 Views
  • 2 replies
  • 28 likes

Is my playlist claimed by spotify?

Hi, I have this problem with my 1 very important playlist, it shows that the owners are myself + spotify.I cant sort it and it doesnt show if i click my account and click on show all playlists.Can anyone help me with this please? Thank you in advanve...

Casual Listener

Hi,   I have this problem with my 1 very important playlist, it shows that the owners are myself + spotify. I cant sort it and it doesnt show if i click my account and click on show all playl...

160 Views

0 replies

0 likes

  • 160 Views
  • 0 replies
  • 0 likes

Audiobook

Hello! looking for some guidance on how to listen to purchased audiobooks please. I have bought the book I’d like to listen to via Spotify online and have the receipt however it’s still locked on the app.. I have logged out and back in, deleted and r...

Visitor

Hello!   looking for some guidance on how to listen to purchased audiobooks please. I have bought the book I’d like to listen to via Spotify online and have the receipt however it’s still lock...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Loop song and shuffle switched places

The shuffle and loop song buttons are switched.e.g Shuffle on the rightThis is a bad decision as most people, me included have years of muscle memory .Do not retrain your customer, retrain your PO/Designers please.

Newbie

The shuffle and loop song buttons are switched. e.g Shuffle on the right This is a bad decision as  most people, me included have years of muscle memory . Do not retrain your customer, retrai...

jocke07

Newbie

350 Views

1 replies

1 likes

  • 350 Views
  • 1 replies
  • 1 likes

App doesnt work

I cannot access app with my email. Keeps saying try again. I deleted cache, i reinstall the app, updated it, try log in and log out from the browser, but nothing changed. Thank you.

Casual Listener

I cannot access app with my email. Keeps saying try again. I deleted cache, i reinstall the app, updated it, try log in and log out from the browser, but nothing changed. Thank you.

KatrinPs

Casual Listener

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Can’t open my playlist to edit or see songs in it.

Country USDeviceiphone 13planfree problemI recently have experienced the issue of not being able to open my playlists that I have created. When I click on a playlist I can see the preview and shuffle play it but I can’t click on more to see what song...

Visitor

Country  US Device iphone 13 plan free   problem I recently have experienced the issue of not being able to open my playlists that I have created. When I click on a playlist I can s...

AdamDamon

Community Legend

1421 Views

7 replies

7 likes

App & Features
  • 1421 Views
  • 7 replies
  • 7 likes

Fake

Hi.I used this first time. I searched in Inet a Song, from a Film and google says, hey Spotify have all Songs from that Film. O.k. Login with google, not function. Damn. 5x Login and Registration. Then..i see the Cover from the Film. And all Songs to...

Newbie

Hi. I used this first time. I searched in Inet a Song, from a Film and google says, hey Spotify have all Songs from that Film. O.k.  Login with google, not function.  Damn. 5x Login and Re...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

How do I refund my payment from 4 days ago? I don't want premium.

Looking for a "Contact Us" but I imagine they've cut corners in the customer service department to increase their bottom line. Pure greed. Just looking to refund my $10 now that I noticed my 3-month trial ended. Thanks for any help.

Casual Listener

Looking for a "Contact Us" but I imagine they've cut corners in the customer service department to increase their bottom line. Pure greed. Just looking to refund my $10 now that I noticed my 3-month ...

RefundPls

Casual Listener

245 Views

2 replies

0 likes

  • 245 Views
  • 2 replies
  • 0 likes

Playlists order

Why oh why do supposedly randomised, by the shuffle icon, do my playlists always play in the same order. Shuffled cards would never come out in the same order. Can this please be sorted. ALSO, WHEN ARE WE GOING TO GET HIGH DEFINITION MUSIC TO PLAY ON...

Visitor

Why oh why do supposedly randomised, by  the shuffle icon, do my playlists always play in the same order. Shuffled cards would never come out in the same order. Can this please be sorted. ALSO, ...

183 Views

0 replies

2 likes

  • 183 Views
  • 0 replies
  • 2 likes