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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3363 Views

0 replies

4 likes

  • 3363 Views
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AI DJ is Stuck!

Starting to become a regular occurance.DJ will play the same set, every day, when I start Spotify. I can hit the DJ button up to 5 times (before I lose patience) and every set is the same each day.Even more comical is today, Thursday, has the DJ sayi...

Newbie

Starting to become a regular occurance. DJ will play the same set, every day, when I start Spotify. I can hit the DJ button up to 5 times (before I lose patience) and every set is the same each day....

628 Views

0 replies

1 likes

  • 628 Views
  • 0 replies
  • 1 likes

Customise Quick Play

When driving, the app helpfully offers some "Quick Play" options, also available on the app Home Screen. The only problem is, the music and podcasts offered are irrelevant - I haven't listened to some of the options in weeks and the algorithm is gues...

Music Fan

When driving, the app helpfully offers some "Quick Play" options, also available on the app Home Screen.  The only problem is, the music and podcasts offered are irrelevant - I haven't list...

oattree

Newbie

2012 Views

1 replies

2 likes

  • 2012 Views
  • 1 replies
  • 2 likes

Lyrics: Change Background and Textcolor

Hello everyone , Great that the song lyrics are now available in full-screen mode .But could you please add an option to change the background and text color ?

Newbie

Hello everyone , Great that the song lyrics are now available in full-screen mode 👍. But could you please add an option to change the background and text color 🙏?

chalone0808

Casual Listener

2040 Views

1 replies

19 likes

  • 2040 Views
  • 1 replies
  • 19 likes

embed code not working - showing only preview

Hello,I am trying to embed an album on my website, even if I am logged in, and the code is right, I still have only the preview.Is there a way to solve this? Why I can access the whole album?Thank you

Casual Listener

Hello, I am trying to embed an album on my website, even if I am logged in, and the code is right, I still have only the preview. Is there a way to solve this? Why I can access the whole album? Th...

173 Views

0 replies

0 likes

  • 173 Views
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Downloaded playlists not working offline

Second month in a row I’ve paid my subscription just to I have my playlists not work. Never had an issue prior. I’ve redownloaded the app. Redownloaded ALL my playlists. And even deleted 100’s of songs to make sure space wasn’t an issue. Now Spotify ...

Casual Listener

Second month in a row I’ve paid my subscription just to I have my playlists not work.   Never had an issue prior.  I’ve redownloaded the app.  Redownloaded ALL my playlists...

214 Views

0 replies

1 likes

  • 214 Views
  • 0 replies
  • 1 likes

Change login method

Hey so today i made a new Spotify account and purchased the premium plan on it. However, I made the account with google and I'm trying to change the login method from Google to password. Is this possible? Thanks.

Newbie

Hey so today i made a new Spotify account and purchased the premium plan on it. However, I made the account with google and I'm trying to change the login method from Google to password. Is this poss...

EnjoyMachine

Visitor

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
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I can't play explicit songs even when I toggle the "play explicit songs" button

As I said on the subject, even though I'm 30 years old, and toggled the "play explicit songs" button, all explicit songs appear gray and Spotify doesn't let me play these songs anymore. How do I fix this?

Newbie

As I said on the subject, even though I'm 30 years old, and toggled the "play explicit songs" button, all explicit songs appear gray and Spotify doesn't let me play these songs anymore. How do I fix ...

254 Views

0 replies

0 likes

  • 254 Views
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Devices overruning each other?

Hola- Wasn't sure what to title this, and I'm new to this site. We have the family plan with 5 users on it. Consistently, when my wife and one of my daughters is listening to Spotify on their account and on their phone, it interferes with what I'm li...

Visitor

Hola- Wasn't sure what to title this, and I'm new to this site.  We have the family plan with 5 users on it.  Consistently, when my wife and one of my daughters is listening to Spotify on t...

stephaniafalcon

Casual Listener

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Recently played not updating

Anyone else having issues with their recently played list not updating? Mine hasn’t updated in several hours, since about 11am EST.

Music Fan

Anyone else having issues with their recently played list not updating? Mine hasn’t updated in several hours, since about 11am EST.

193 Views

0 replies

1 likes

  • 193 Views
  • 0 replies
  • 1 likes

Chromecast shows only logo Spotify not songs or atwork

Hey I have been listen up Spotify with success passing it my TV + Chromecast dongle for a long time. Meanwhile, since 2 weeks for me , I can only cast the logo and hear the music. No more artwork nor songs name appears in the screen TV . The songs se...

Visitor

Hey  I have been listen up Spotify with success passing it my TV + Chromecast dongle for a long time.  Meanwhile, since 2 weeks for me , I can only cast the logo and hear the music. No mo...

powerskevin4

Newbie

364 Views

2 replies

3 likes

  • 364 Views
  • 2 replies
  • 3 likes

Add a play button in playlist folder in mobile apps

It is necessary to add a play button to the playlist folders for mobile applications. In the desktop application this option is available, so it would be good to standardize these functions.In general, users separate our playlists by genre, due to so...

Casual Listener

It is necessary to add a play button to the playlist folders for mobile applications. In the desktop application this option is available, so it would be good to standardize these functions. In gene...

yeah1980

Regular

1445 Views

2 replies

27 likes

  • 1445 Views
  • 2 replies
  • 27 likes

Is my playlist claimed by spotify?

Hi, I have this problem with my 1 very important playlist, it shows that the owners are myself + spotify.I cant sort it and it doesnt show if i click my account and click on show all playlists.Can anyone help me with this please? Thank you in advanve...

Casual Listener

Hi,   I have this problem with my 1 very important playlist, it shows that the owners are myself + spotify. I cant sort it and it doesnt show if i click my account and click on show all playl...

127 Views

0 replies

0 likes

  • 127 Views
  • 0 replies
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Audiobook

Hello! looking for some guidance on how to listen to purchased audiobooks please. I have bought the book I’d like to listen to via Spotify online and have the receipt however it’s still locked on the app.. I have logged out and back in, deleted and r...

Visitor

Hello!   looking for some guidance on how to listen to purchased audiobooks please. I have bought the book I’d like to listen to via Spotify online and have the receipt however it’s still lock...

261 Views

0 replies

0 likes

  • 261 Views
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Loop song and shuffle switched places

The shuffle and loop song buttons are switched.e.g Shuffle on the rightThis is a bad decision as most people, me included have years of muscle memory .Do not retrain your customer, retrain your PO/Designers please.

Newbie

The shuffle and loop song buttons are switched. e.g Shuffle on the right This is a bad decision as  most people, me included have years of muscle memory . Do not retrain your customer, retrai...

jocke07

Newbie

293 Views

1 replies

1 likes

  • 293 Views
  • 1 replies
  • 1 likes

App doesnt work

I cannot access app with my email. Keeps saying try again. I deleted cache, i reinstall the app, updated it, try log in and log out from the browser, but nothing changed. Thank you.

Casual Listener

I cannot access app with my email. Keeps saying try again. I deleted cache, i reinstall the app, updated it, try log in and log out from the browser, but nothing changed. Thank you.

KatrinPs

Casual Listener

181 Views

1 replies

0 likes

  • 181 Views
  • 1 replies
  • 0 likes

Can’t open my playlist to edit or see songs in it.

Country USDeviceiphone 13planfree problemI recently have experienced the issue of not being able to open my playlists that I have created. When I click on a playlist I can see the preview and shuffle play it but I can’t click on more to see what song...

Visitor

Country  US Device iphone 13 plan free   problem I recently have experienced the issue of not being able to open my playlists that I have created. When I click on a playlist I can s...

AdamDamon

Spotify Star

1239 Views

7 replies

7 likes

App & Features
  • 1239 Views
  • 7 replies
  • 7 likes

Fake

Hi.I used this first time. I searched in Inet a Song, from a Film and google says, hey Spotify have all Songs from that Film. O.k. Login with google, not function. Damn. 5x Login and Registration. Then..i see the Cover from the Film. And all Songs to...

Newbie

Hi. I used this first time. I searched in Inet a Song, from a Film and google says, hey Spotify have all Songs from that Film. O.k.  Login with google, not function.  Damn. 5x Login and Re...

197 Views

0 replies

0 likes

  • 197 Views
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How do I refund my payment from 4 days ago? I don't want premium.

Looking for a "Contact Us" but I imagine they've cut corners in the customer service department to increase their bottom line. Pure greed. Just looking to refund my $10 now that I noticed my 3-month trial ended. Thanks for any help.

Casual Listener

Looking for a "Contact Us" but I imagine they've cut corners in the customer service department to increase their bottom line. Pure greed. Just looking to refund my $10 now that I noticed my 3-month ...

RefundPls

Casual Listener

195 Views

2 replies

0 likes

  • 195 Views
  • 2 replies
  • 0 likes

Playlists order

Why oh why do supposedly randomised, by the shuffle icon, do my playlists always play in the same order. Shuffled cards would never come out in the same order. Can this please be sorted. ALSO, WHEN ARE WE GOING TO GET HIGH DEFINITION MUSIC TO PLAY ON...

Visitor

Why oh why do supposedly randomised, by  the shuffle icon, do my playlists always play in the same order. Shuffled cards would never come out in the same order. Can this please be sorted. ALSO, ...

141 Views

0 replies

2 likes

  • 141 Views
  • 0 replies
  • 2 likes

question

how do i get the spotify dj?

Visitor

how do i get the spotify dj?

131 Views

0 replies

0 likes

  • 131 Views
  • 0 replies
  • 0 likes