Music doesn't pause for calls/Keep missing phone calls

[PlayListing]

I can't seem to find the setting in either the app or the phone to allow spotify to access calls so it can recognize when they're coming in and pause the music to let it ring?? I keep missing important calls because they get silenced instead!

[Prague]

Hiya PlayListing, It sounds like you're experiencing difficulty with Spotify's ability to pause the music when you receive a phone call. Here are some troubleshooting steps you can try:

1. Check your phone's settings: Make sure that your phone's settings are not preventing Spotify from accessing your phone calls. Go to your phone's settings and navigate to the "Apps" or "Application Manager" section. Find Spotify and make sure that it has permission to access your phone calls.

2. Check for software updates: Make sure that your phone's software is up-to-date. If there are any available updates, download and install them.

3. Restart your phone: Sometimes a simple restart can solve the problem. Turn off your phone and then turn it back on again.

I hope these steps help you resolve the issue and prevent you from missing any important phone calls in the future.

Let me know if this gets situated,

-Prague the Dog

[kmandersen10]

I got a new s22 ultra and now when I'm listening to spotify and receive a call the music/podcast does not stop when the phone call is coming through. I'm not looking at my phone when I'm listening and the phone is on vibrate so I have no way to know a call is coming in. How can I get spotify to pause when a call is incoming?