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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 947 Views
  • 0 replies
  • 2 likes
  • 947 Views
  • 0 replies
  • 2 likes

Crossfade issue

when using Spotify through Sonos and have crossfade on, starting about a month ago it will start the song for about 10-15 seconds then skip to next song. Anyone have this issue ? I’ve contacted Sonos , they said it’s a Spotify issue. I’ve contacted S...

  • Newbie
  • when using Spotify through Sonos and have crossfade on, starting about a month ago it will start the song for about 10-15 seconds then skip to next song. Anyone have this issue ? I’ve contacted Sonos...
  • DKY58
  • Newbie
  • 554 Views
  • 3 replies
  • 5 likes
  • 554 Views
  • 3 replies
  • 5 likes

Spotify radio mix

I feel like you guy's is song mixes should include songs that sound like the songs radio you know what I'm saying it should have the same vibes as the song that the radio belongs to

  • Visitor
  • I feel like you guy's is song mixes should include songs that sound like the songs radio you know what I'm saying it should have the same vibes as the song that the radio belongs to
  • 73 Views
  • 0 replies
  • 0 likes
  • 73 Views
  • 0 replies
  • 0 likes

What to do if I have a question

Hello unpaid employesI wanted to get in touch with spotify to ask a question but that does not seem possible. Am I right? I would like my children to be able to listen to musik att the same time as me, differens musik. What are my options?

  • Visitor
  • Hello unpaid employes I wanted to get in touch with spotify to ask a question but that does not seem possible. Am I right? I would like my children to be able to listen to musik att the same time as...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Domestic abuse ad

As a man who is currently going through domestic abuse by my partner, i feel a bit offended hearing the ad directed at women advising them to leave abusive relationships. It was clearly focused on woman as the voice said this is for all the women out...

  • Visitor
  • As a man who is currently going through domestic abuse by my partner, i feel a bit offended hearing the ad directed at women advising them to leave abusive relationships. It was clearly focused on wo...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Todas as Playlists estão vazias

Eu entro em qualquer artista ou Playlist e não tem nenhuma música. Como corrijo isso?

  • Visitor
  • Eu entro em qualquer artista ou Playlist e não tem nenhuma música. Como corrijo isso?
  • Bittencourt
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Annoying "Now Playing view" feature.

Hi all!I have been using Spotify app for a while on my Mac.The new UI looks okay, but the "Now playing feature" sliding out every time I double-click a song is annoying. I use that on a laptop, to the space it takes is far too much, and the annoying ...

  • Newbie
  • Hi all! I have been using Spotify app for a while on my Mac. The new UI looks okay, but the "Now playing feature" sliding out every time I double-click a song is annoying. I use that on a laptop,...
  • 134 Views
  • 0 replies
  • 6 likes
  • 134 Views
  • 0 replies
  • 6 likes

Recommended songs being added on the playlist every couple of songs

Very recently I found that recommended songs are being added into my playlist much more frequently. I don't like this, when I want to listen to a playlist I want to listen to my playlist not music I dont like. I look for new music on my own I don't n...

  • Visitor
  • Very recently I found that recommended songs are being added into my playlist  much more frequently.  I don't like this, when I want to listen to a playlist I want to listen to my playlist ...
  • 65 Views
  • 0 replies
  • 0 likes
  • 65 Views
  • 0 replies
  • 0 likes

Showing Artists in library

Hi all, just switched over from Apple Music. What I really liked was being able to browse my library by artist or album to sometimes only listen to a certain artist or album. I see that I can filter by album but I haven’t found an option to filter by...

  • Visitor
  • Hi all,   just switched over from Apple Music.  What I really liked was being able to browse my library by artist or album to sometimes only listen to a certain artist or album.&nbsp...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Is there a way of playing individual podcasts automatically one after the other

I have a number of daily podcasts that I listen to and it would be handy if Spotify just played them in the order they arrive automatically, i.e. without me having to go back to the podcast page and pick the next one. NB I'm to talking about automati...

  • Newbie
  • I have a number of daily podcasts that I listen to and it would be handy if Spotify just played them in the order they arrive automatically, i.e. without me having to go back to the podcast page and ...
  • 83 Views
  • 0 replies
  • 0 likes
  • 83 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't download playlist

Hi,Yesterday I tried to download a playlist when I got a message that the limit for the unit is reached and that I need to remove all downloads from another unit to be able to listen offline with the unit I used. After that all my downloads disappear...

  • Newbie
  • Hi, Yesterday I tried to download a playlist when I got a message that the limit for the unit is reached and that I need to remove all downloads from another unit to be able to listen offline with t...
  • larsstrom
  • Visitor
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Artist Card

How can I get access to my artist account? I distributed my song and they created for me artist account, so I wanna get access. They told me text to support, but I don't even know.Please help

  • Newbie
  • How can I get access to my artist account? I distributed my song and they created for me artist account, so I wanna get access. They told me text to support, but I don't even know. Please help
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Like Button

I used to filter playlists based on whether or not there was any liked songs so I could remove them from the playlist for more music discovery but now it's only possible for desktop... can Spotify just add the green heart to iPhone's Dynamic Island? ...

  • Casual Listener
  • I used to filter playlists based on whether or not there was any liked songs so I could remove them from the playlist for more music discovery but now it's only possible for desktop... can Spotify ju...
  • 93 Views
  • 0 replies
  • 1 likes
  • 93 Views
  • 0 replies
  • 1 likes

The Offline Mix playlist was great!

I know it was a trial but gutted its gone, it was great!

  • Visitor
  • I know it was a trial but gutted its gone, it was great!
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Smart Shuffle Off - Annoying

How can I turn off smart shuffle function in the Spotify app? It is so annoying, when I try to turn off the normal shuffle function and I have to wait while the smart shuffle searches for something new.

  • Visitor
  • How can I turn off smart shuffle function in the Spotify app?   It is so annoying, when I try to turn off the normal shuffle function and I have to wait while the smart shuffle searches for so...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Enhance button disappeared

I have the latest version of the app and a premium Account. I had the enhance feature for about a month then it suddenly disappeared, ive been missing it a lot as I used it very often just wondering what I can do to fix this situation.

  • Newbie
  • I have the latest version of the app and a premium Account. I had the enhance feature for about a month then it suddenly disappeared, ive been missing it a lot as I used it very often just wondering ...
  • Xearo
  • Visitor
  • 26509 Views
  • 10 replies
  • 39 likes
  • 26509 Views
  • 10 replies
  • 39 likes

Spotify stuck on PAUSE on Highway 600 Bluetooth Device

Hi, I’m about ready to pull my hair out. I’m out of ideas on how to fix this issue. Please can someone help!! I have used the Pure Highway 600 Bluetooth Device for many years and I’ve never had any problems, however one day I went to press play on my...

  • Newbie
  • Hi, I’m about ready to pull my hair out. I’m out of ideas on how to fix this issue. Please can someone help!!  I have used the Pure Highway 600 Bluetooth Device for many years and I’ve never ...
  • Berit_
  • Visitor
  • 1879 Views
  • 8 replies
  • 1 likes
  • 1879 Views
  • 8 replies
  • 1 likes

Upside Down Playlist Algorithm Problems

I've been using the Upside Down Playlist feature since -pretty much- it launched, around a year ago. The last few months, it seems that the algorithm that is used to generate the playlist is bugged or gets false data (a lot of music from genres I don...

  • Newbie
  • I've been using the Upside Down Playlist feature since -pretty much- it launched, around a year ago. The last few months, it seems that the algorithm that is used to generate the playlist is bugged o...
  • 149 Views
  • 0 replies
  • 0 likes
  • algorithm
    playlist
    stranger things
    stranger things playlist
    Upside down
    upside down playlist
  • 149 Views
  • 0 replies
  • 0 likes

Song Not Working

After the release of His newest single, Phil Wickham's "I Believe" only works on every platform apart from Spotify!! Please fix!! It just shows as greyed out and "This content is not available"

  • Casual Listener
  • After the release of His newest single, Phil Wickham's "I Believe" only works on every platform apart from Spotify!! Please fix!! It just shows as greyed out and "This content is not available"
  • JHaukeland
  • Casual Listener
  • 147 Views
  • 1 replies
  • 1 likes
  • 147 Views
  • 1 replies
  • 1 likes

Función “DJ” En Latinoamérica

Quería saber cuándo estará disponible la función DJ en los países latinoamericanos

  • Visitor
  • Quería saber cuándo estará disponible la función DJ en los países latinoamericanos 
  • 1399 Views
  • 0 replies
  • 6 likes
  • 1399 Views
  • 0 replies
  • 6 likes

My address has a fraction

I can't buy audiobooks because it doesn't recognize my USPS address that includes a fraction as a legitimate address. While I love saving money, I actually want to listen to this audiobook.

  • Visitor
  • I can't buy audiobooks because it doesn't recognize my USPS address that includes a fraction as a legitimate address. While I love saving money, I actually want to listen to this audiobook. 
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes