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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1041 Views
  • 0 replies
  • 2 likes
  • 1041 Views
  • 0 replies
  • 2 likes

Lyrics

Can’t see lyrics 凉凉凉凉

  • Visitor
  • Can’t see lyrics 🥹🥹🥹🥹
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Duo plan payment issue

My girlfriend and I were using premium account.We decided to use duo plan after we got married.We did the upgrade but my wife is getting a payment problem error while I can use the account but we make the payment automatically.Please help about this ...

  • Casual Listener
  • My girlfriend and I were using premium account. We decided to use  duo plan after we got married. We did the upgrade but my wife is getting a payment problem error while I can use the account ...
  • valleserlhebby
  • Newbie
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

New feature

My spotify keeps playing recommended songs for you after my playlist end and i find it so annoying.They don't do this feature on premium user before so i hope it's just temporary.I don't want to listening to some random songs please!

  • Visitor
  • My spotify keeps playing recommended songs for you after my playlist end and i find it so annoying. They don't do this feature on premium user before so i hope it's just temporary. I don't want to ...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

LYRİCS NOT SHOWİNG

I cant see the lyrics

  • Visitor
  • I cant see the lyrics
  • 97 Views
  • 0 replies
  • 0 likes
  • 97 Views
  • 0 replies
  • 0 likes

Can't install Spotify app on Android

Other apps will install in play store just fine. I only get an error when I try to install Spotify. Tried restarting, tried clearing cache. Nothing is working

  • Visitor
  • Other apps will install in play store just fine. I only get an error when I try to install Spotify. Tried restarting, tried clearing cache. Nothing is working 
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

A new bug?!

Hello!Just wanted to check if this happens to anyone else... After liking an album (adding it to my favorites), the album page goes blank, and all songs dissappear. I have to go back to Homepage, look for the album again, and then be able to see trac...

  • Casual Listener
  • Hello! Just wanted to check if this happens to anyone else... After liking an album (adding it to my favorites), the album page goes blank, and all songs dissappear. I have to go back to Homepage, l...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Liked Songs by Genre in Desktop?

Is there a way to show and play liked songs by genre in the Desktop app? I think my mobile app has this cool feature. But I could not find it in my Window desktop version.

  • Newbie
  • Is there a way to show and play liked songs by genre in the Desktop app?  I think my mobile app has this cool feature.  But I could not find it in my Window desktop version.
  • Thetimeman100
  • Newbie
  • 10340 Views
  • 5 replies
  • 33 likes
  • 10340 Views
  • 5 replies
  • 33 likes

Disable auto play podcasts and audio books when scrolling

As the header says. It's annoying when I want to scroll through available books and podcasts, and every one starts up. I'm capable of clicking if I want it to start. It's annoying as **bleep**. Is there a way of disabling this "helpful" feature Spoti...

  • Newbie
  • As the header says. It's annoying when I want to scroll through available books and podcasts, and every one starts up. I'm capable of clicking if I want it to start. It's annoying as **bleep**. Is th...
  • abirdflies
  • Newbie
  • 587 Views
  • 2 replies
  • 1 likes
  • 587 Views
  • 2 replies
  • 1 likes

The metal group Alchemist's top 5 songs are of another artist

I was just surfing for different metal groups and found Alchemist. When I checked their top 5 songs I was confused and realised that there was another " Alchemist " which is does hip-hop kind of stuff. I have seen this error before and I think this s...

  • Newbie
  • I was just surfing for different metal groups and found Alchemist. When I checked their top 5 songs I was confused and realised that there was another " Alchemist " which is does hip-hop kind of stuf...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Playlist curation and random playback

First, I like to hear my playlists on random. Sometimes that makes the same song play two or three times in a row. But more annoying is how many times songs are repeated during a listening session, and how many songs are cross pollinated to other pla...

  • Casual Listener
  • First, I like to hear my playlists on random. Sometimes that makes the same song play two or three times in a row. But more annoying is how many times songs are repeated during a listening session, a...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Playlist gets stuck playing same 2-4 songs on repeat

My Playlist gets stuck playing same 2-4 songs on repeat, I hit shuffle and it will play different songs everytime but gets stuck playing the first few songs on repeat

  • Visitor
  • My Playlist gets stuck playing same 2-4 songs on repeat, I hit shuffle and it will play different songs everytime but gets stuck playing the first few songs on repeat 
  • judy1130
  • Visitor
  • 667 Views
  • 7 replies
  • 9 likes
  • 667 Views
  • 7 replies
  • 9 likes

Can I remove the AI DJ?

I don't want radio, I want music.

  • Visitor
  • I don't want radio, I want music.
  • 204 Views
  • 0 replies
  • 1 likes
  • 204 Views
  • 0 replies
  • 1 likes

Share control on group session

I am a spotify premium user. I realised that the share control session was no longer there. The only one left is the one that lets others hear what I am currently playing. Before this I would share the session and my siblings would join in and just p...

  • Newbie
  • I am a spotify premium user. I realised that the share control session was no longer there. The only one left is the one that lets others hear what I am currently playing.    Before this ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

AI DJ in other countries?

Hi everyone, I live in New Zealand and don't have AI DJ on either mobile or desktop Spotify. Is there a rough estimate on when other countries will get access?

  • Casual Listener
  • Hi everyone, I live in New Zealand and don't have AI DJ on either mobile or desktop Spotify. Is there a rough estimate on when other countries will get access?
  • user-removed
  • Not applicable
  • 1623 Views
  • 1 replies
  • 8 likes
  • 1623 Views
  • 1 replies
  • 8 likes

Can i change my DJs name

I want him to say "whats up its DJ squish" or something like that. is there anything in the api i can use

  • Newbie
  • I want him to say "whats up its DJ squish" or something like that. is there anything in the api i can use
  • Valdran
  • Visitor
  • 2224 Views
  • 2 replies
  • 7 likes
  • AI
    DJ
  • 2224 Views
  • 2 replies
  • 7 likes

where's the "add to main screen" option in android?

I have a playlist on my phone's main screen, but today I wanted to add another one and I couldn't find the option. was this feature removed?

  • Newbie
  • I have a playlist on my phone's main screen, but today I wanted to add another one and I couldn't find the option. was this feature removed?
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Can’t restart my playlist

Hey guys, for some reason I can’t restart my playlist. I keep closing out the app but it doesn’t restart it and now I’m listening to random songs I don’t like and I don’t have premium and I can’t get it for a while. Could you guys help me out and fig...

  • Newbie
  • Hey guys, for some reason I can’t restart my playlist. I keep closing out the app but it doesn’t restart it and now I’m listening to random songs I don’t like and I don’t have premium and I can’t get...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Vibration stops when editing playlist of 500 songs in iOS app

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist that have over 500 songs, could be less too, the vib...

  • Casual Listener
  • When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist t...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

please turn off spotify ai dj's narration it literally makes me want to throw up

this feature is cool but the narration is so horrible i'm tired of skipping through it please add an option to disable the narration

  • Visitor
  • this feature is cool but the narration is so horrible i'm tired of skipping through it please add an option to disable the narration
  • Yuhoo
  • Music Fan
  • 172 Views
  • 2 replies
  • 1 likes
  • 172 Views
  • 2 replies
  • 1 likes

Payment

It says I have 2 holds on my account and I’m trying to buy premium duo but it keeps saying my card is declined and on cash app it say I have insufficient funds even though I have $25 on there and dui cost a little under $15

  • Visitor
  • It says I have 2 holds on my account and I’m trying to buy premium duo but it keeps saying my card is declined and on cash app it say I have insufficient funds even though I have $25 on there and dui...
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes