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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
Hi. I just bought premium account and downloade Spotify for my kids. I turned on the explicit content filter om their app, but og they click on a song which is shaded and have an E next to it, the app open a Window which sends the kids directly to th...
Hi. I just bought premium account and downloade Spotify for my kids. I turned on the explicit content filter om their app, but og they click on a song which is shaded and have an E next to it, the ap...
Composer
364 Views
2 replies
0 likes
Just a heads up for anyone who has children… Was listening to Dos Orugitas (Sebastian Yatra) on our Spotify app on our tv from the Encanto soundtrack and look up to see a naked man and woman embracing as the cover photo…. Was horrified that this is t...
Just a heads up for anyone who has children… Was listening to Dos Orugitas (Sebastian Yatra) on our Spotify app on our tv from the Encanto soundtrack and look up to see a naked man and woman embracin...
Composer
882 Views
2 replies
3 likes
The last few day to a week, my downloaded "liked" songs will not play when I'm not connected to internet. They show as download and are not grayed out, I cannot even interact with the Playlist. I have tried just about everything possible from:Rootboo...
The last few day to a week, my downloaded "liked" songs will not play when I'm not connected to internet. They show as download and are not grayed out, I cannot even interact with the Playlist. I hav...
Newbie
629 Views
2 replies
4 likes
Estou sendo cobrado em duplicidade e não consigo falar com ninguém do Spotify... alguem me ajuda?
Estou sendo cobrado em duplicidade e não consigo falar com ninguém do Spotify... alguem me ajuda?
Spotify Star
193 Views
1 replies
1 likes
Is it possible to see what a song is called after Spotify has deleted it completely from the app? It's driving me insane.
Is it possible to see what a song is called after Spotify has deleted it completely from the app? It's driving me insane.
154 Views
0 replies
0 likes
Hi there, It’s not very clear to me where to post this so I’ll do it here. Since the last update my phone starts overheating whenever i play spotify (also via airpods) after around 15 minutes. I’ve tested it a couple of times and it is the Spotify ap...
Hi there, It’s not very clear to me where to post this so I’ll do it here. Since the last update my phone starts overheating whenever i play spotify (also via airpods) after around 15 minutes. I’ve t...
Casual Listener
1192 Views
8 replies
5 likes
I would like you to put the option to organize the playlists by name, album and time, so that it would be easier to clean the playlist with repeated tracks.
I would like you to put the option to organize the playlists by name, album and time, so that it would be easier to clean the playlist with repeated tracks.
Casual Listener
204 Views
1 replies
0 likes
My lyrics have disappeared completely on all songs on the app for about a month now. I want them back. I texted a support agent and they said I was part of an experiment group but I don't want to be. I genuinely love having the lyrics there for me to...
My lyrics have disappeared completely on all songs on the app for about a month now. I want them back. I texted a support agent and they said I was part of an experiment group but I don't want to be....
Roadie
428 Views
2 replies
4 likes
I have one main playlist that I add songs too. I organise the list by “recently added” as they are the new tracks that I listen to most. I have this list set to download as due to work I have to often listen offline. Now every time I add a song an ol...
I have one main playlist that I add songs too. I organise the list by “recently added” as they are the new tracks that I listen to most. I have this list set to download as due to work I have to ofte...
186 Views
0 replies
0 likes
I had a regular spotify account, My husband invited me to premium duo. I was confused when it asked what account I wanted and ended up with his. Can I fix this?I put in his account/lost mine.
I had a regular spotify account, My husband invited me to premium duo. I was confused when it asked what account I wanted and ended up with his. Can I fix this? I put in his account/lost mine.
144 Views
0 replies
0 likes
I am not able to play previous track!!! So How to fix that ??
I am not able to play previous track!!! So How to fix that ??
168 Views
0 replies
0 likes
Am I the only one who makes playlists with thousands of songs I’ve never heard before so I can spend months bingeing thru it (mostly using my phone) and adding songs I like to my liked songs but now this simple way of discovering new songs got patche...
Am I the only one who makes playlists with thousands of songs I’ve never heard before so I can spend months bingeing thru it (mostly using my phone) and adding songs I like to my liked songs but now ...
167 Views
0 replies
0 likes
Hey Spotify team. I was searching for a way to contact you directly, but couldn't find anything. However, I was pacefully listening to music on the desktop app (windows 11) and I added songs to my playlist, and instead of the message "Song added to p...
Hey Spotify team. I was searching for a way to contact you directly, but couldn't find anything. However, I was pacefully listening to music on the desktop app (windows 11) and I added songs...
178 Views
0 replies
0 likes
I think it's a good idea to karaoke mode on app
I think it's a good idea to karaoke mode on app
248 Views
0 replies
0 likes
Hey, im using Iphone 11. I listen to music in a car apple music via lighting and my car defines iphone as ipod, looks like ok. One time ago, I decided to switch apple music to spotify. Later when apple music subcribe was over, I recognize that spotif...
Hey, im using Iphone 11. I listen to music in a car apple music via lighting and my car defines iphone as ipod, looks like ok. One time ago, I decided to switch apple music to spotify. Later when app...
193 Views
0 replies
0 likes
I get video on phone but on app on firestick audio only why
I get video on phone but on app on firestick audio only why
131 Views
0 replies
0 likes
I can't seem to find the setting in either the app or the phone to allow spotify to access calls so it can recognize when they're coming in and pause the music to let it ring?? I keep missing important calls because they get silenced instead!
I can't seem to find the setting in either the app or the phone to allow spotify to access calls so it can recognize when they're coming in and pause the music to let it ring?? I keep missing importa...
Regular
5338 Views
2 replies
2 likes
I have already updated the playlist and have installed the app. Even though I can not see all my liked songs in the Favorite Playlist. I can see them marked as favorites, but not in the respective playlist.
I have already updated the playlist and have installed the app. Even though I can not see all my liked songs in the Favorite Playlist. I can see them marked as favorites, but not in the respective pl...
160 Views
0 replies
0 likes
Update came out for iOS (and Android) for the current song playing UI. I really hope they undo this, as they’ve made the cover art smaller with rounded corners, the + button much larger, and the background color no longer covers the entire screen, as...
Update came out for iOS (and Android) for the current song playing UI. I really hope they undo this, as they’ve made the cover art smaller with rounded corners, the + button much larger, and the back...
Casual Listener
486 Views
3 replies
3 likes
Hello! Just wondering if anyone has heard if the tiktok like UI will come back to mobile after the beta test ended in May/June. Seems like everyone hated it, and I know some people cancelled Spotify because of it. As expected, Spotify never gave anyo...
Hello! Just wondering if anyone has heard if the tiktok like UI will come back to mobile after the beta test ended in May/June. Seems like everyone hated it, and I know some people cancelled...
231 Views
0 replies
0 likes
