Can't update my Credit card! No 'Change Payment Method' showing on Subscription page

[ericjsteidinger]

what up?  expired credit card and no way to update it?  weak...

[donnatellab]

yeah same with me, having a party in an hour, whats that about?? ive just sent a question about it to them and they said they will get back to me with 3 DAYS! - hello!

[renegadeimp]

http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/How-to-update-payment-info-and-chan...

[matt__________]

Same problem here, I've tried from mobile, international and swedish sites. My card expired and I can't resubscribe to anything. Why do they ned to get back to us? Surely they should fix this NOW, isn't this going to lose spotify a shed load of income???

[jimbo2112]

Try this link:

https://www.spotify.com/uk/account/subscription/change-payment/#change-country

It's on the subscription page.

[Agross408]

I want to update my credit card information. I have a new credit card. I get billed automatically every month on my old credit card. When I try to update the card I get the message: "You do not currently have a payment provider connected to your account."  What am I supposed to do?

[MattSuda]

@Agross408 

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.