Wrong password while trying to cancel subscription

[Gaston]

Hi,

Today I took a Spotify Trial for Unlimited, but I just want to sit out these 30 days without automatic renewal. So I wanted to cancel my subscription, but I get the message that my password is wrong... My password is absolutely right, but how am I supposed to cancel my subscription now?

Thanks!

Gaston

[tabu69]

im having hard time trying to cancel my subscription. I dont want to go thur alot of BS cancelling this. Please dont takie any money from my account. Im printing this info so when you guys say I didnt do this in time i have proof.

[Peter__]

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@tabu69 wrote:

im having hard time trying to cancel my subscription. I dont want to go thur alot of BS cancelling this. Please dont takie any money from my account. Im printing this info so when you guys say I didnt do this in time i have proof.

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Hey! Welcome to the community 🙂 

There is no official support on these forums, so I don't think it will count as the "proof" you are looking for. 

You are free to cancel your subscription at any time from your online subscription pages. If you have any issues, you can get in touch with Spotify support directly using the online contact form and they will be able to assist you. 

Peter

[mchong]

Same here. Did you get a resolution to this?

Thanks

[hannahlamare]

I am not logged into facebook and I even reset my Spotify password but when I try to cancel my subscription it keeps saying incorrect password.

[VegemiteQueen]

Trying to cancel my subscription but continuously saying it is the wrong password! I have reset my password, tried different browsers and it is STILL not working. Please cancel my darn spotify premium.

[Shortyshape]

Where can I find reacuring payment button to stop unauthorized payments.?