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Lost all of my playlists 2 days ago, now have playlists I didn't create--what is going on??

Hi-- Sam sent me my playlists to resolve the fact that all ofthem disappeared a few days ago, but today I just logged in to my *paid account and there are 3 additional playlists that say they were created by me and definitely weren't. What is going o...

Casual Listener

Hi--   Sam sent me my playlists to resolve the fact that all ofthem disappeared a few days ago, but today I just logged in to my *paid account and there are 3 additional playlists that say the...

user-removed

Not applicable

539 Views

2 replies

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Solved!! Forgot about my payment

Hello everyone. Today I went onto my spotify account to cancel it thinking that my payment was tomorrow and realised it was today. i was wondering if I'd be able to get a refund because I didn't realise. I have sent in a question/query requesting a r...

Casual Listener

Hello everyone. Today I went onto my spotify account to cancel it thinking that my payment was tomorrow and realised it was today. i was wondering if I'd be able to get a refund because I didn't real...

Jack_Martin

Casual Listener

860 Views

2 replies

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Facebook Account Hacked, email changed..can't sign into Spotify HELP!!

hello all! I opened up an account with spotify using my facebook account (jetsandjays@****.com). My facebook account then got hacked with my email address changed so i can't reset password. I am trying to log into my spotify account so i can shut it ...

Casual Listener

hello all!   I opened up an account with spotify using my  facebook account (jetsandjays@****.com).  My facebook account then got hacked with my email address  changed so i ca...

Peter__

Community Legend

4542 Views

7 replies

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I log in on my account with my facebook login, friend's spotify comes up under my name but her email

So basically I logged my friend out of her spotify on her computer. I logged into mine. None of my playlists come up, all her info. Go back to my computer and open spotify. Log in with my facebook info. My profile comes up in top right but not my pla...

Newbie

So basically I logged my friend out of her spotify on her computer. I logged into mine. None of my playlists come up, all her info. Go back to my computer and open spotify. Log in with my facebook in...

430 Views

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Error 408 ipad

I downloaded spotify when I was in America and have arrived in Spain and it says error 408 how do I get my account working again please help .

Newbie

I downloaded spotify when I was in America and have arrived in Spain and it says error 408 how do I get my account  working again please help . 

Peter__

Community Legend

1061 Views

1 replies

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Giftcard dode doesn't work

My giftcard code doesn't work! It's worth 300 sek!! Please help me

Casual Listener

My giftcard code doesn't work! It's worth 300 sek!! Please help me

Peter__

Community Legend

459 Views

1 replies

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Spotify unlimited not registering on my iPhone

I registered for a trial of spotify premium, but in my iPhone app it's still telling me I need to upgrade. I've waited an hour or so, signed in and signed out several times- what's the issue here?

Newbie

I registered for a trial of spotify premium, but in my iPhone app it's still telling me I need to upgrade. I've waited an hour or so, signed in and signed out several times- what's the issue here?

Peter__

Community Legend

414 Views

1 replies

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Problem with an unlimited account

I have a unlimited account but from this morning I just can't listen to anything ... I have a message saying that I need a premium account to listen music off line but I am on line ! Any idea of what is happening ?

Casual Listener

I have a unlimited account but from this morning I just can't listen to anything ... I have a message saying that I need a premium account to listen music off line but I am on line ! Any idea of what...

Peter__

Community Legend

524 Views

5 replies

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Premium account for desktop but showing as unavailable for mobile

I have spotify for desktop and was thinking of getting a premium account. But when I tried to download the mobile version it is noy listed in the Google Play store. and in the spotify website it says that it is not available for my country. If I get ...

Casual Listener

I have spotify for desktop and was thinking of getting a premium account. But when I tried to download the mobile version it is noy listed in the Google Play store. and in the spotify website it says...

Richard

Community Legend

598 Views

3 replies

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Solved!! Credit card and country

Hi! I am a norwgian student with a norwegian credit card studying in America. Is there no way I can buy spotify premium? I wont get an american credit card just to get spotify, I've also tried to change country, but that is impossible as the option b...

Casual Listener

Hi!  I am a norwgian student with a norwegian credit card studying in America. Is there no way I can buy spotify premium? I wont get an american credit card just to get spotify, I've also tri...

viclie

Casual Listener

4899 Views

2 replies

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Solved!! problem with bank account while purchasing premium account

hello everybody, heres my problem.... Im currently living in Germany, but my bank account here does not allow me to pay online, so I tried to pay with my spanish credit cards, but as far as I have a German IP I cant pay or change the country of my pr...

Casual Listener

hello everybody, heres my problem....   Im currently living in Germany, but my bank account here does not allow me to pay online, so I tried to pay with my spanish credit cards, but as far a...

viclie

Casual Listener

2130 Views

9 replies

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reset password

dont remember my password, and im logging in with facebook. Thats fine, but when im in, spotify wants my spotify password. I then push the password reset button and write my email, it only says i have to reset my facebook password. Can spotify please...

Newbie

dont remember my password, and im logging in with facebook.   Thats fine, but when im in, spotify wants my spotify password.   I then push the password reset button and write my ema...

meahtenoha

Spotify

386 Views

1 replies

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Facebook Spotify tab no longer shows stats

Hi all. Not sure if this is the best place to post this but none of the other subforums seemed appropriate. So, Spotify + Facebook integration may be a controversial decision, but I've been fine with it because of the stat tracking that used to show ...

Newbie

Hi all. Not sure if this is the best place to post this but none of the other subforums seemed appropriate. So, Spotify + Facebook integration may be a controversial decision, but I've been fine ...

562 Views

0 replies

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Premium services not working on iphone

Hi I am a spotify premium subscription member. The premium services work on the desktop app and not my iphone. I have tried logging in and logging out of my account but the premium services will still not work. Please help. Thanks!

Newbie

Hi   I am a spotify premium subscription member.  The premium services work on the desktop app and not my iphone.  I have tried logging in and logging out of my account but the pre...

Peter__

Community Legend

319 Views

1 replies

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People subscribing to playlists that I've deleted

Hi,Deleted some playlists earlier today but a couple of hours later I get an email telling me a friend has subscribed to one of those lists, and somehow the list is still existing... Can I stop this?

Regular

Hi, Deleted some playlists earlier today but a couple of hours later I get an email telling me a friend has subscribed to one of those lists, and somehow the list is still existing... Can I stop thi...

axel_torslanda

Regular

558 Views

4 replies

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Help

I can no longer log in. I have a premium account and every time I try to log in with my iPad it stalls (I can see the playlists) and then it says I don't have the correct password. My desktop app is giving me error 401 as well. Please help. mek27300

Visitor

I can no longer log in.  I have a premium account and every time I try to log in with my iPad it stalls (I can see the playlists) and then it says I don't have the correct password.  My des...

Peter__

Community Legend

1100 Views

13 replies

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Premium and Downloading in the UK

It is really unfortunate that Spotify stopped the downloading service in the UK. This was part of the Premium package. Suddenly stopping a service without explanation is reprehensible and reminds me of the MSN Music fiasco. MSN suddenly stopped their...

Newbie

It is really unfortunate that Spotify stopped the downloading service in the UK. This was part of the Premium package. Suddenly stopping a service without explanation is reprehensible and reminds m...

Peter__

Community Legend

519 Views

1 replies

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Solved!! Spotify unlimited ad-supported?

Hey, I got this lovely supprise today suggesting that the spotify unlimited will now be ad-supported. Can someone confirm this one for me?

Casual Listener

Hey,   I got this lovely supprise today suggesting that the spotify unlimited will now be ad-supported. Can someone confirm this one for me?  

Peter__

Community Legend

2486 Views

6 replies

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Premium Account

I recently change my facebook account. I want to use my Spotify Premium account on my new facebook account. How can I do this?

Newbie

I recently change my facebook account. I want to use my Spotify Premium account on my new facebook account. How can I do this?

Peter__

Community Legend

530 Views

3 replies

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I have in error set up 2 spotify accounts getting charged twice per month please advise

Hi, I have somehow managed to set up 2 premium spotify accounts. 2 separate payments leave my account monthly. One is active and I use daily the other was set up in error when I swapped computers I reset up the account not knowing that I would be cha...

Newbie

Hi, I have somehow managed to set up 2 premium spotify accounts.  2 separate payments leave my account monthly. One is active and I use daily the other was set up in error when I swa...

Peter__

Community Legend

368 Views

1 replies

0 likes

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