Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
780560 Views
18 replies
29 likes
Soy usuaria premium, el último pago lo tengo hecho el 2 de diciembre, hasta hoy ha estado funcionando correctamente en todos mis dispositivos, pero a partir de esta tarde dice que soy free. Me pueden ayudar? no entiendo el problema.
Soy usuaria premium, el último pago lo tengo hecho el 2 de diciembre, hasta hoy ha estado funcionando correctamente en todos mis dispositivos, pero a partir de esta tarde dice que soy free. &...
378 Views
0 replies
0 likes
I just subscribed for the Spotify option of my mobile provider (Telekom). Now I need to wait for the subscription to end until I can connect my mobile contract with my Spotify account. Is it possible to switch to the Spotify free account directly wit...
I just subscribed for the Spotify option of my mobile provider (Telekom). Now I need to wait for the subscription to end until I can connect my mobile contract with my Spotify account. Is ...
Not applicable
663 Views
4 replies
0 likes
I am able to log in on the website, it automatically logs into my facebook. However, when I open spotify and try logging in with either Facebook or Spotify username, I keep getting log-in failed. I know they're correct, need some help here.
I am able to log in on the website, it automatically logs into my facebook. However, when I open spotify and try logging in with either Facebook or Spotify username, I keep getting log-in failed. I k...
Casual Listener
1100 Views
2 replies
0 likes
=== START OF TEMPLATE === Description I noticed several jumps in a mp3 song - I guess it's been recorded from a LP and the guy was twisting around LOL - I hesitate to download the album and don't trust this recording... Can you have a look at your co...
=== START OF TEMPLATE === Description I noticed several jumps in a mp3 song - I guess it's been recorded from a LP and the guy was twisting around LOL - I hesitate to download the album and d...
648 Views
0 replies
0 likes
I have just bought a Sonos system that needs a Spotify login (not facebook). I have only had spotify for a couple of mts so I only have the facebook login. I've now spent five hours trying to get a spotify password. I have followed links on spotifys ...
I have just bought a Sonos system that needs a Spotify login (not facebook). I have only had spotify for a couple of mts so I only have the facebook login. I've now spent five hours trying to ge...
Not applicable
1133 Views
9 replies
0 likes
Hi I have a problem with my premium account it saids that I can't stream because its only for premium users and I am a premium user
Hi I have a problem with my premium account it saids that I can't stream because its only for premium users and I am a premium user
Community Legend
254 Views
1 replies
0 likes
I've got spotify premium and its been working fine, but when I try searching for friends that use it says 'no search' and it doesn't even look like its loading or anything it just goes off the keypad. I've tried getting rid of the app and restarting ...
I've got spotify premium and its been working fine, but when I try searching for friends that use it says 'no search' and it doesn't even look like its loading or anything it just goes off the keypad...
Casual Listener
1105 Views
5 replies
0 likes
" Your country does not match the one set in your profile. " WRONG !! My profile country is USA and I am logging in from the USA. In fact, my ip address is 108.61.55.75. Can someone please help. Thanks Gordon H
" Your country does not match the one set in your profile. " WRONG !! My profile country is USA and I am logging in from the USA. In fact, my ip address is 108.61.55.75. Can so...
648 Views
0 replies
0 likes
And i cant reset my password, idont get any mail... ??? and the mail is the right one.
And i cant reset my password, idont get any mail... ??? and the mail is the right one.
Community Legend
529 Views
8 replies
0 likes
HI all, I have been a Spotify Premium member for years now.I am trying to get all my bills in line and coming out on the same date.Upon trying to change my payment dates, I found Spotifys "answer"... http://www.spotify.com/uk/help/faq/account/how-do-...
HI all, I have been a Spotify Premium member for years now. I am trying to get all my bills in line and coming out on the same date. Upon trying to change my payment dates, I found Spo...
Community Legend
1107 Views
1 replies
7 likes
the faq says the that a new user gets 6 months free premium, but mine is ending tomorrow and i registered today...
the faq says the that a new user gets 6 months free premium, but mine is ending tomorrow and i registered today...
Spotify Legend
355 Views
1 replies
0 likes
Hey I just bought a month of premium on my iPod, but I didn't get the option to put in an nus discount code, meaning I would've got it half price. Can I cancel the payment or add the discount or something?
Hey I just bought a month of premium on my iPod, but I didn't get the option to put in an nus discount code, meaning I would've got it half price. Can I cancel the payment or add the discount or so...
Community Legend
318 Views
1 replies
0 likes
...but now I need it to keep spotify. Unless there is another solution I'm going to delete my premium spotify account.
...but now I need it to keep spotify. Unless there is another solution I'm going to delete my premium spotify account.
Community Legend
343 Views
1 replies
0 likes
I have several email addresses for personal and business use, and I can't remember which one is linked to my spotify premium account. If I provide my billing information, can you provide the username and password for my premium account? I tried sendi...
I have several email addresses for personal and business use, and I can't remember which one is linked to my spotify premium account. If I provide my billing information, can you provide the usernam...
Spotify Legend
628 Views
7 replies
0 likes
I still had 15 days of Unlimited left, but bought a Gift-card to upgrade to Premium. It wouldn't let me upgrade to Premium, because it was a Gift-card and I still had 15 days left for Unlimited. Now I accidentally bought again two months of Unlimited...
I still had 15 days of Unlimited left, but bought a Gift-card to upgrade to Premium. It wouldn't let me upgrade to Premium, because it was a Gift-card and I still had 15 days left for Unlimited. ...
Spotify Legend
737 Views
4 replies
0 likes
I used to see all of my friend's currently listening to show up on my Home page for facebook on the side bar/live feed/ticker and now, only if I am already on my home page, will it show the last listened to song from my friends, but if I refresh my p...
I used to see all of my friend's currently listening to show up on my Home page for facebook on the side bar/live feed/ticker and now, only if I am already on my home page, will it show the last list...
783 Views
0 replies
0 likes
I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I believe I upgraded to the premium service from my c...
I signed up for the free Premium trial a few months ago. I have not been able to access the premium account and I am now being charged each month. I am unable to access the account to unsubscribe. I ...
Regular
1708 Views
19 replies
0 likes
I accidentally closed the e-card window before I printed it and I would like to print it out. Can it be e-mailed to me? When I closed the window I also lost the ability to send the e-card as an e-mail option. I do have the e-mail that was sent to me ...
I accidentally closed the e-card window before I printed it and I would like to print it out. Can it be e-mailed to me? When I closed the window I also lost the ability to send the e-card as an e-mai...
Community Legend
386 Views
1 replies
0 likes
I think this shouldn't be possible, but I think there are two spotify accounts linked to my e-mail. When I created my account I had some errors, and when for example I want to change my account settings, the site says that a different account is alre...
I think this shouldn't be possible, but I think there are two spotify accounts linked to my e-mail. When I created my account I had some errors, and when for example I want to change my accou...
Spotify
839 Views
3 replies
0 likes
Hi! I just bought unlimited with a grift card. So something went wrong because I want premium instead. So.. my question is.. can I change från unlimited to premium when I paid for it with a gift card? I tried to change from unlimited to premium but t...
Hi! I just bought unlimited with a grift card. So something went wrong because I want premium instead. So.. my question is.. can I change från unlimited to premium when I paid for ...
515 Views
0 replies
0 likes
