Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Equaliser | Easy Access & Programmable Presets

¹ Easy Access to Equaliser² Programmable Presets - Multiple³ Presets Assignable to each Device I often jump between speakers, receivers, headphones, which all have unique audial qualities. This creates a challenge, where the equaliser has to be chang...

  • Music Fan
  • ¹  Easy Access to Equaliser ²  Programmable Presets - Multiple ³  Presets Assignable to each Device    I often jump between speakers, receivers, headphones, which all hav...
  • Novy
  • Moderator
  • 83 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 83 Views
  • 1 comments
  • 0 votes

merge all same title of an artist

Sometimes artists release the same title in many albums, singles, EP's, ... and it's somehow confusing that week-end download or add many time the same title with often the same cover. Also it would objectify better the stats and charts of a song.

  • Casual Listener
  • Sometimes artists release the same title in many albums, singles, EP's, ... and it's somehow confusing that week-end download or add many time the same title with often the same cover. Also it would ...
  • Novy
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes

Annual subscription for all account types

Hello Spotify, I would like to suggest allowing for annual subscription for all account types which include duo, family, and student plans. It is way more convenient to be able to pay for subscription services annually instead of having a small amoun...

  • Casual Listener
  • Hello Spotify,  I would like to suggest allowing for annual subscription for all account types which include duo, family, and student plans. It is way more convenient to be able to pay for subs...
  • Novy
  • Moderator
  • 72 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 72 Views
  • 1 comments
  • 0 votes

Now playing "Queue / Recently played" lists - please bring back the playlist "Add" icon!

Why have you removed this? I rely on the "add" icon to see if a song that has been played is saved to my favorites or another playlist. This is a critical piece of information that no longer appears in the "Queue / Recently" played list now that you ...

  • Regular
  • Why have you removed this? I rely on the "add" icon to see if a song that has been played is saved to my favorites or another playlist. This is a critical piece of information that no longer appears ...
  • Novy
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

Option to play just 1 track & timer feature

The app really needs to improve options for playback. I use Spotify to play bedtime stories to my toddler. I want to play just 1 story from a playlist of 20, but there is no way to do so except if I created a new playlist for each story, which is pat...

  • Casual Listener
  • The app really needs to improve options for playback. I use Spotify to play bedtime stories to my toddler. I want to play just 1 story from a playlist of 20, but there is no way to do so except if I ...
  • Novy
  • Moderator
  • 101 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 101 Views
  • 1 comments
  • 0 votes

More subscription options

How about $14.99 for just 6 music accounts with no kids access and no audiobooks.To increase subscription costs with no similar options makes it hard to stay and keep paying anything.

  • Casual Listener
  • How about $14.99 for just 6 music accounts with no kids access and no audiobooks. To increase subscription costs with no similar options makes it hard to stay and keep paying anything. 
  • Yordan
  • Moderator
  • 108 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 108 Views
  • 1 comments
  • 0 votes

Offer Professional DJ License

Just as Karafun has a $9.00/mo subscription for recreational users, and a $49.00/mo subscription for professional DJs, I would love it if Spotify partnered with the licensing brokers to offer the same thing. I'm one of the many who does weddings and ...

  • Casual Listener
  • Just as Karafun has a $9.00/mo subscription for recreational users, and a $49.00/mo subscription for professional DJs, I would love it if Spotify partnered with the licensing brokers to offer the sam...
  • AlejaR
  • Moderator
  • 77 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 77 Views
  • 1 comments
  • 0 votes

Give Access To Buy The "Signed XOXO" Playlist's Designs To Playlist Curators

"Signed XOXO" Playlist Designs Are Eyecatching,.An Option To Buy The Designs Would Be A Great Idea For Users 

Screenshot_20240604-103824.jpg
  • Roadie
  • "Signed XOXO" Playlist Designs Are Eyecatching,.An Option To Buy The Designs Would Be A Great Idea For Users  
  • AlejaR
  • Moderator
  • 122 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 122 Views
  • 1 comments
  • 0 votes

Audio Book hours, regular charge

Ok I’ve recently gotten into audio books, only problem is that I don’t like the idea or having to buy more and more hours again and again. My idea is that in the settings online (not app) you can alter the amount of monthly hours in the plan, the pri...

  • Casual Listener
  • Ok I’ve recently gotten into audio books, only problem is that I don’t like the idea or having to buy more and more hours again and again. My idea is that in the settings online (not app) you can alt...
  • AlejaR
  • Moderator
  • 105 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 105 Views
  • 1 comments
  • 0 votes

Allow price break for a full year subscription

With the SECOND price increase in a YEAR coming next month, why not let subscribers have a price break for a full year commitment, much like HBO Max and others do?

  • Casual Listener
  • With the SECOND price increase in a YEAR coming next month, why not let subscribers have a price break for a full year commitment, much like HBO Max and others do?
  • AlejaR
  • Moderator
  • 87 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 87 Views
  • 1 comments
  • 0 votes

You Should be Able to Berate the AI DJ

The AI DJ, I think we can all agree, is a total moron. Stiff and robotic emceeing, garbage song selection, and completely non-interactive.If the AI DJ is really trying to be an AI (and a DJ, for that matter), it should be able to take requests and fe...

  • Casual Listener
  • The AI DJ, I think we can all agree, is a total moron. Stiff and robotic emceeing, garbage song selection, and completely non-interactive. If the AI DJ is really trying to be an AI (and a DJ, for ...
  • Novy
  • Moderator
  • 87 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 87 Views
  • 1 comments
  • 0 votes

A feature that lets you find more songs in the same vibe as the one you're listening to.

While going to a song radio helps me find new music I may know based on a song I like, Pandora had a great concept that let users adjust thresholds on similar sounds and artists, or more variety. I'd like to be able to target keywords about a song's ...

  • Casual Listener
  • ...ample group responses to test the effectiveness, and allow a usergroup for beta testing of the new idea before releasing a full build to the total public.
  • Novy
  • Moderator
  • 81 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 81 Views
  • 1 comments
  • 0 votes

Friends activity connectivity using spotify login, other ways to connect instead of facebook

Hello! I love the friends activity feature on the desktop version of Spotify, however as all of my friends have stopped using Facebook in their mid-late 20s the list has shrunk considerably. I would love to see added functionality to connect spotify ...

  • Casual Listener
  • Hello!   I love the friends activity feature on the desktop version of Spotify, however as all of my friends have stopped using Facebook in their mid-late 20s the list has shrunk considerably....
  • Novy
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

Remove shuffle when starting playlist

When i start my playlist it used to Just play the songs in order. I make my playlists in order. Now it Just starts shuffle and i hate that everytime i start my music i have to turn shuffle off. Sometimes it even happends when i play a playlist, accid...

  • Casual Listener
  • When i start my playlist it used to Just play the songs in order. I make my playlists in order.  Now it Just starts shuffle and i hate that everytime i start my music i have to turn shuffle off...
  • Novy
  • Moderator
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 66 Views
  • 1 comments
  • 0 votes

Single Add-On / Extended Family Plan Membership

I wanted to see if there's any discount/add-on to get one more plan to my family plan on Spotify. It's something where if you're looking to add an additional 1-2 people on outside from your already current Spotify family plan - that this will still g...

  • Casual Listener
  • I wanted to see if there's any discount/add-on to get one more plan to my family plan on Spotify. It's something where if you're looking to add an additional 1-2 people on outside from your already c...
  • Novy
  • Moderator
  • 72 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 72 Views
  • 1 comments
  • 0 votes

Personalization options for home screen & widget

I would love more personalized options for the widget & for what comes up when you click the home button in the app. Don't like random artist new releases popping up all the time when I don't even listen to them!

  • Casual Listener
  • I would love more personalized options for the widget & for what comes up when you click the home button in the app. Don't like random artist new releases popping up all the time when I don't eve...
  • Novy
  • Moderator
  • 94 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 94 Views
  • 1 comments
  • 0 votes

I only want music only! Stop increasing the prices to justify adding things I don't want!

I DONT want podcast in my music app. I dont want podcasts from a company that tried to monopolize them to screw me. I dont want audio books when I want music. I also dont wanna pay more for the same service. JUST DO MUSIC!!!!

  • Casual Listener
  • I DONT want podcast in my music app. I dont want podcasts from a company that tried to monopolize them to screw me. I dont want audio books when I want music. I also dont wanna pay more for the same ...
  • Joan
  • Moderator
  • 715 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 715 Views
  • 1 comments
  • 0 votes

Better Local Files

While many other posts talk about specific ideas about this, I'll be covering all those ideas and more since I have a LOT to say. Firstly, Local Files support right now is pretty atrocious and I get it's a small feature that a small percentage of use...

  • Regular
  • While many other posts talk about specific ideas about this, I'll be covering all those ideas and more since I have a LOT to say. Firstly, Local Files support right now is pretty atrocious and I get ...
  • Joan
  • Moderator
  • 109 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 109 Views
  • 1 comments
  • 0 votes

Decrease the sensitivity of the dynamic island

Increase the hitbox size of the buttons on the dynamic island, as god forbid I don’t press on the exact 3 pixel triangle and I will be sent to the application

  • Casual Listener
  • Increase the hitbox size of the buttons on the dynamic island, as god forbid I don’t press on the exact 3 pixel triangle and I will be sent to the application ☹️
  • Joan
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes