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Please see below the most popular frequently asked questions.

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Forum Posts

Remove the same address requirement

I don’t live with my family, but they’re my family. They’re old, and will never spend money on Spotify premium. I’m willing to upgrade to the family plan and share it with them, my biological family.Living under the same roof isn’t what makes people ...

  • Casual Listener
  • I don’t live with my family, but they’re my family.  They’re old, and will never spend money on Spotify premium. I’m willing to upgrade to the family plan and share it with them, my biologi...
  • Novy
  • Moderator
  • 70 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 70 Views
  • 1 comments
  • 0 votes

Move sleep timer for music to main screen and custom time option

Currently, to use the sleep timer when playing music, you have to perform several steps to locate the timer on a different screen and scroll all the way down the page. On audiobooks, the location of the timer is perfect. Please put the timer for musi...

  • Casual Listener
  •   Currently, to use the sleep timer when playing music, you have to perform several steps to locate the timer on a different screen and scroll all the way down the page.  On audiobooks, th...
  • Novy
  • Moderator
  • 62 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 62 Views
  • 1 comments
  • 0 votes

Annual payment in Spain

I would like to be able to make the annual payment for all the plans available on Spotify

  • Casual Listener
  • I would like to be able to make the annual payment for all the plans available on Spotify
  • Maria
  • Moderator
  • 57 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 57 Views
  • 1 comments
  • 0 votes

Para poder verificar a propriedade da conta por meio de um dispositivo já usado

Deveria deixar conseguir entrar na conta do spotify por meio um de um dispositivo utilizado, já que conseguem reconhecer quando um dispositivo tenta acessar a conta, poderia deixar entrar na conta por um dispositivo utilizado sem precisar de senha ou...

  • Casual Listener
  • Deveria deixar conseguir entrar na conta do spotify por meio um de um dispositivo utilizado, já que conseguem reconhecer quando um dispositivo tenta acessar a conta, poderia deixar entrar na conta po...
  • OscarDC
  • Moderator
  • 182 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 182 Views
  • 1 comments
  • 0 votes

change countries

i should not be writing to someone on the spotify team to change my country of residence. I had to text someone and they had to make my premium account a free account and then I had to subscribe all over again just to change my country of region. Ple...

  • Casual Listener
  • i should not be writing to someone on the spotify team to change my country of residence. I had to text someone and they had to make my premium account a free account and then I had to subscribe all ...
  • Joan
  • Moderator
  • 110 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 110 Views
  • 1 comments
  • 0 votes

[iOS] Make it easier to submit feedback from the ap

Ok, first, let me say that I’m writing this out for the second time because something happened when I went to post and lost everything I wrote… Please help make your product experience better!!! I had to go through a few steps just to get here. I hav...

  • Casual Listener
  • Ok, first, let me say that I’m writing this out for the second time because something happened when I went to post and lost everything I wrote… Please help make your product experience better!!! &nb...
  • AlejaR
  • Moderator
  • 166 Views
  • 3 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 166 Views
  • 3 comments
  • 0 votes

siaran radio di aplikasi spotify

siaran radio di aplikasi spotify yang ada live chat antar pendengar ini fitur yang sangat interaktif dan bagus bgt karena musik nya live sesuai rikwes atau foting dari para pendengar live

  • Casual Listener
  • siaran radio di aplikasi spotify yang ada live chat antar pendengar ini fitur yang sangat interaktif dan bagus bgt karena musik nya live sesuai rikwes atau foting dari para pendengar live
  • Joan
  • Moderator
  • 107 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 107 Views
  • 1 comments
  • 0 votes

Less bank fees.

Spotify should decrease their banking fees charged to users accounts when making a Spotify premium purchase. I had to pay an additional 54% on top of the amount I paid after making a Spotify premium purchase. Which was more than half of what I was ch...

  • Casual Listener
  • Spotify should decrease their banking fees charged to users accounts when making a Spotify premium purchase. I had to pay an additional 54% on top of the amount I paid after making a Spotify premium ...
  • MihailY
  • Moderator
  • 117 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 117 Views
  • 1 comments
  • 0 votes

Further Playlist Customization

You could write notes to put throughout the playlist next to songs or just on the side. You could also attach images instead of a note. You could also put a custom color at the top of the playlist instead of the color being autogenerated. Using this ...

  • Casual Listener
  • You could write notes to put throughout the playlist next to songs or just on the side. You could also attach images instead of a note. You could also put a custom color at the top of the playlist in...
  • MihailY
  • Moderator
  • 181 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 181 Views
  • 1 comments
  • 0 votes

Cheap Subscription Tier

I love Spotify however I feel that the premium subscription is too high for one person. I'm not interested in all the things that premium gives. I'm only interested in having a ad free music experience. Can a lower priced tier be added that will give...

  • Casual Listener
  • I love Spotify however I feel that the premium subscription is too high for one person. I'm not interested in all the things that premium gives. I'm only interested in having a ad free music experien...
  • Eni
  • Moderator
  • 105 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 105 Views
  • 1 comments
  • 0 votes

Extend the student discount to 8 years for grad students

It would be great if the student spotify discount could be applied for a maximum of 8 years instead of 4 years. I am a first-year grad student, and I have lost access to Spotify premium, even though I am essentially still a student. Spotify student p...

  • Casual Listener
  • It would be great if the student spotify discount could be applied for a maximum of 8 years instead of 4 years. I am a first-year grad student, and I have lost access to Spotify premium, even though ...
  • Eni
  • Moderator
  • 101 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 101 Views
  • 1 comments
  • 0 votes

Make more schools eligible for the student discount

Why is it only possible to access the student discount if you are registered as a student at a university and not at any other form of educational institution? There are many more options and those should be included! If you are a student registered ...

  • Casual Listener
  • Why is it only possible to access the student discount if you are registered as a student at a university and not at any other form of educational institution? There are many more options and those s...
  • Eni
  • Moderator
  • 171 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 171 Views
  • 1 comments
  • 0 votes

Kosovo Spotify Price

The price for Spotify in Kosovo is unreasonable, looking at other countries with much better standards and better salaries have much lower prices doesn’t make sense. Considering Kosovo is a poorer country with very high cost of living it would be bes...

  • Casual Listener
  • The price for Spotify in Kosovo is unreasonable, looking at other countries with much better standards and better salaries have much lower prices doesn’t make sense. Considering Kosovo is a poorer co...
  • Vasil
  • Moderator
  • 101 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 101 Views
  • 1 comments
  • 0 votes

Proposition innovant .**bleep**

Bonjour Spotify ,Je me permets de vous contacter afin de vous proposer une collaboration unique, qui, j'en suis sûr, apportera une valeur ajoutée significative à votre plateforme et offrira une expérience encore plus immersive et plaisante à vos util...

  • Casual Listener
  • Bonjour Spotify , Je me permets de vous contacter afin de vous proposer une collaboration unique, qui, j'en suis sûr, apportera une valeur ajoutée significative à votre plateforme et offrira une ex...
  • Eni
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

Yıllık abonelikler geri gelsin

Ailemin yapısından dolayı Aile paketleri bize uymuyor. Her ay çocuklarımın aboneliklerini yenilemek için sanal kartıma limit açıp onlara vermek zorunda kalıyorum. Buna bir son verilsin. Yıllık abonelik seçeneği geri gelsin. Altuğ

  • Casual Listener
  • Ailemin yapısından dolayı Aile paketleri bize uymuyor. Her ay çocuklarımın aboneliklerini yenilemek için sanal kartıma limit açıp onlara vermek zorunda kalıyorum. Buna bir son verilsin. Yıllık abonel...
  • Eni
  • Moderator
  • 60 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 60 Views
  • 1 comments
  • 0 votes

Pro Accounts

As a DJ we look to have multiple sources of music to optimize what we can offer our customers, we are paying for a service that people worldwide are using at public and private events everyday especially during the holidays. To pay for a service and ...

  • Casual Listener
  • As a DJ we look to have multiple sources of music to optimize what we can offer our customers, we are paying for a service that people worldwide are using at public and private events everyday especi...
  • Maria
  • Moderator
  • 60 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 60 Views
  • 1 comments
  • 0 votes

Fix The Queue & Add A Play Next Option

Sometimes, like when doing schoolwork, I like to play albums, and I want to set a couple or a few albums up to play right after each other. There are a couple major issues, which coincide. One, with the way Spotify is now, is that after starting star...

  • Roadie
  • Sometimes, like when doing schoolwork, I like to play albums, and I want to set a couple or a few albums up to play right after each other.   There are a couple major issues, which coincide. O...
  • Maria
  • Moderator
  • 84 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 84 Views
  • 1 comments
  • 0 votes

Improving the use of Spotify

Good day, dear Spotify! I am writing to you with 2 ideas to improve your listening experience1) Swap "Create" and "My Media Library" in the bottom menu. We are used to the location of "My Media Library" and this is the most frequently used button. As...

  • Casual Listener
  • Good day, dear Spotify! I am writing to you with 2 ideas to improve your listening experience 1) Swap "Create" and "My Media Library" in the bottom menu. We are used to the location of "My Media Lib...
  • Maria
  • Moderator
  • 119 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 119 Views
  • 1 comments
  • 0 votes

Remove the 12 month restriction on changing family plans.

this is a hurdle for us. So I'm currently in the position of having to pay for a family plan that my kids and I are part of, and then having to pay for a separate Spotify plan for my wife. We all live at the same house. Seriously, this rule makes it ...

  • Casual Listener
  • this is a hurdle for us. So I'm currently in the position of having to pay for a family plan that my kids and I are part of, and then having to pay for a separate Spotify plan for my wife. We all liv...
  • Maria
  • Moderator
  • 64 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 64 Views
  • 1 comments
  • 0 votes