An album is missing in my region.

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An album is missing in my region.

Raikori00
Newbie
Dreamtale's Epsilon album is simply missing when all the other albums are available. I have contacted Dreamtale and they said the album was up there and it may be a regional issue. I'm in the region Turkey. I want the album to be available in my region. Any help would be appreciated.
2 Replies

Re: An album is missing in my region.

MattSuda
Community Legend

Hey @Raikori00

 
The availability of music on Spotify is up to the artist and their music label.

Spotify wants all the world's music, and they're working hard on making this happen for you. However sometimes agreements can't be reached with the artist or label or a change may happen in music ownership. Sometimes the music is only available in certain countries, while access is blocked to others. Sometimes the album or song will be unavailable temporary, and come back again later.

The songs/albums will still be shown in your playlists so you can keep track of them. Make sure to go in settings and check for the setting that shows unavailable songs.

Re: An album is missing in my region.

MattSuda
Community Legend

In summary, this is a problem the artist and their record label need to fix. Spotify just uploads the music exactly like it is sent to them from the distributor. The artist and the record label will need to fix this with the distributor they use. 

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