Audiobook Listen Time countdown

[FlyingTorterra]

Plan

Premium

My Question or Issue

Is there a way to know how long you have spent listening to audiobooks, and to see how long you have left before it resets?

I would like to know so I don’t run out of listening hours mid chapter

[Xenia]

Hello and welcome to the Community!

This is how you can check how much audiobook listening time is left in the plan and how long before your listening hours are renewed:

Mobile

1. Tap your profile picture.
2. Under Settings, select Premium plan.
3. Tap the name of your plan. This shows you the plan overview.
4. Select Track your included hours and top-ups.

Desktop

1. Log in to your account page.
2. Under Subscription, select Audiobook Listening Time.

Note: There might be some delays in tracking the audiobook listening time you’ve used if you pause your listening mid-chapter, or you’re offline for an extended period of time.

For more info about Audiobooks in Premium plans check out this Support Article.

[coxbright]

How do can you display how much listen time there is left in an audio book? Like on Audible.

[Eni]

Hey there @coxbright, 

Thanks for getting in touch about this. 

When you go to the book's page, you can see the total time of the book on the top: 

Also, if you start an episode, it will show you the remaining time: 

And with the steps @Xenia mentioned above, you can check how much total listening time is left in your subscription. 

Hope this helps. If you need a hand with anything else, the Community is here for you. 

[Belle1501]

It’s great that we can now access audiobooks through the app and have a large library to pick from. However 15 hours a month is nothing. Can’t even read a whole book. The top up is for 10 hours only and costs MORE than the monthly price. If the book is 30 plus hours we are paying more than audible to read it. 
I wonder if we could choose between options. I would happily choose unlimited books over podcasts and/or music.
Or, allowing the download of one book a month. (although very restrictive, audible is not at the top of my list for this). 
ultimately, the current rules and restrictions won’t make me stay and I’ll bet many avid readers won’t be impressed with the top up price. I’d like to see the stats of how many people just quit the book and never return a month later.

[EOak23]

Why is it that I have been forced to “top up” every 7 hours? I have not gotten 15 hours… I haven’t even been able to get 10 hours even after PAYING FOR IT 

[1224482827]

Hi Xenia, I am trying to use the directions you gave but am not seeing an option for tracking my reading when I tap on my plan. Could you help me figure out what I might be doing wrong? Attached what I see

[simbul]

In my case, the section in your second screenshot that says "15 hours/month of listening..." has a little arrow and if I tap it I can then see how much I've got left. Maybe you need to start listening to something, before the section becomes interactive?

[Ivelina]

Hey @1224482827,

Thanks for posting here! 

If you're not able to check the details on mobile, could you instead log into the Account Page as listed in @Xenia's post? This page can be accessed both on mobile and desktop. 

Keep us updated 🙂

[BloomingDaises]

Is this feature on the mobile app for iOS? I have to use the browser and it’s annoying.

[AlejaR]

Hey @BloomingDaises,

Thanks for your reply!

You can check how much audiobook listening time is left in the plan and how long before your listening hours are renewed. To check it, you can follow these steps on your mobile device:

1. Swipe left or tap your profile picture.
2. Tap Settings and privacy.
3. Go to Account and tap the name of your plan. This shows you the plan overview.
4. Select Track your included hours and top-ups.

If you're referring to the ability to listen to audiobooks from your mobile device, yes, it's possible. You can give a look at this article to learn how to search for audiobooks included in your subscription. Remember, the eligible plans for this are Premium Individual, Premium Family (plan manager only), Premium Duo (plan manager only).

If you're referring to a different feature, please let us know and we'll do our best to help you.

We'll be on the lookout!

[1Kalynn]

Is there a way to show time listened while you’re listening to the book? I track my minutes listened in a different app and I keep having to subtract the total with how much I have left and it’s a pain. 

[RuthLarsen]

Hi Xenia, are you able to explain how a month is tracked e.g calendar month or billing month? I paid my bill on the 7th have only listen to a couple hours since then but says I have meet the 15 hour threshold. If if by Calendar month I won't have listen to 15 hours yet. 

Cheers!

[Maria]

Hey there,

Thanks for posting in this thread!

@RuthLarsen - We renew the hours of audiobook listening time included in your plan at the start of your billing period. You can double-check the payment date on your account page here. Also, keep in mind that any unused audiobook listening time (that's included in the plan) from the previous month will expire at that time as well.

If you want more time to listen to audiobooks, should you have run out this month for example, you can purchase Top up audiobook hours. Feel free to have a look at this page for more details on how Top ups works.

Hope this clears things up! 

Cheers 🙂

[puck123]

Hi, the instructions for mobile app don't work. There is no "Premium Plan" option under Settings?? Desktop instructions work fine

[Joan]

Hi @puck123,

Thanks for the reply.

The subscription option is usually under "Account". What do you see in there? If you send us a screenshot, please make sure than no sensitive information is visible.

Let us know how it goes.

[puck123]

I see my account name username and plan

[puck123]

Agree, there is absolutely zero chance of me paying $2 /hr for a top up what a shame Spotify missed the mark with this feature. If my plan wasn't included in my home internet bundle it would be bye bye Spotify. But if it's free I'll keep it but listen to audiobooks on audible 🤷

[Maria]

Hey @puck123,

Thanks for the additional details!

Just to confirm, are you able to open the plan overview when pressing on 'Premium Plan'? This will usually expand the plan details & you can then see what the subscription includes. 

It's also worth checking so that you're running the latest Spotify version, to ensure that the app has the latest features, should you be unable to access the overview.

Another option is to check the available hours in a web browser. You can do so by heading over to the account page > Subscription > Audiobook Listening Time.

Let us know how you get on!

[puck123]

When I open my plan it just says I need to manage my premium account in a web browser. TBH it really feels like this is a lot harder than it needs to be. Put a button on the home screen for goodness sake! I guess Spotify are hoping people will unexpectedly run out of time because it isn't easy to keep track of and then impulse-buy top-ups to finish their chapter or whatever, when in reality all this really does is annoy your customers