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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

scrollingcat

Visitor

77555 Views

48 replies

110 likes

  • 77555 Views
  • 48 replies
  • 110 likes

Bug on clear play queue button

PlanPremiumCountryBrazilDevice(Samsung Galaxy s23+)Operating System(Android 15) My Question or IssueThe clear play queue buttom has disappeared from the screen.I clared the cache memory and reinstalled the all, no sucess.The function works fine on iO...

Newbie

Plan Premium Country Brazil Device (Samsung Galaxy s23+) Operating System (Android 15)   My Question or Issue The clear play queue buttom has disappeared from the screen. I clared the...

Bittencourt

Spotify Star

298 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution not my music type and its everywhere even in new releases how to stop this

Im from South Africa and every time i look for new music or music mixes i have to go threw tons of local music in Zulu and all other languages except the things i like but the point is i dont understand that kind of music its not my language and i ca...

Visitor

Im from South Africa and every time i look for new music or music mixes i have to go threw tons of local music in Zulu and all other languages except the things i like but the point is i dont unders...

Sasulnik

Newbie

1283 Views

7 replies

3 likes

  • 1283 Views
  • 7 replies
  • 3 likes

Superuser Contribution Discover Weekly is always all white noise and ambience

I used Spotify to play white noise for my baby daughter and since then my Discover Weekly has contained only spa music and white noise. I'm removed all the favorites, downloads and playlists of white noise and don't listen to it any more - however Di...

Casual Listener

I used Spotify to play white noise for my baby daughter and since then my Discover Weekly has contained only spa music and white noise.    I'm removed all the favorites, downloads and pla...

dresseduplunch

Visitor

6726 Views

16 replies

10 likes

  • 6726 Views
  • 16 replies
  • 10 likes

Artist Profile is visible, but their songs are no longer visible

PlanPremiumCountryIndiaDeviceRedmi Note 10sOperating SystemAndroid 13 My Question or IssueThe artist profile for Sam Silbert is visible, but none of their songs are now available on the profile or on the Spotify Platform. Here's the link to the profi...

Visitor

Plan Premium Country India Device Redmi Note 10s Operating System Android 13   My Question or Issue The artist profile for Sam Silbert is visible, but none of their songs are now avail...

Amay

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution On Repeat playlists are not updated,The songs played will not be recorded in recent.

PlanFree/PremiumfreeCountryjpDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone14pmOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS18.3My Question or IssueOn Repeat playlists are not updated,The songs played will not be recorde...

Newbie

Plan Free/Premium free Country jp Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone14pm Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS18.3 My Question or...

Dessi

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Korean song titles translated

PlanPremium DuoCountrySouth KoreaPhoneiPhone 16 proMy Question or IssueMost of the Korean song titles are translated into English. The Chinese and Japanese songs seem to be fine, it's just the Korean songs. How do I stop this/revert to their original...

Casual Listener

Plan Premium Duo Country South Korea Phone iPhone 16 pro My Question or Issue Most of the Korean song titles are translated into English. The Chinese and Japanese songs seem to be fine, it's j...

OscarDC

Moderator

765 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Spotify autoplay when opening Garmin Connect without logging in

This problem has been present for several months on my S25 Plus phone. This issue has been investigated by Garmin, but they were unable to find the problem. Their suggestion was to contact Spotify.If I log in to Garmin Connect, Spotify starts playing...

Visitor

This problem has been present for several months on my S25 Plus phone. This issue has been investigated by Garmin, but they were unable to find the problem. Their suggestion was to contact Spotify. ...

Susan_GP

Moderator

467 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Remove Joe Rogan podcast as suggestion

How do I remove Joe Rogan as a suggested podcast? Or other "shows to try"? And I would like an actual answer, not the canned "we're always adding new features for you to try" BS answers that plague the help section. If you're trying to force us to se...

Regular

How do I remove Joe Rogan as a suggested podcast? Or other "shows to try"? And I would like an actual answer, not the canned "we're always adding new features for you to try" BS answers that plague t...

Sampk

Visitor

20259 Views

51 replies

105 likes

Remove Joe Rogan
  • 20259 Views
  • 51 replies
  • 105 likes

Autoplay is off, but still plays stuff when current playlist is done.

As of late, if I'm listening to a playlist or podcast, when it ends Spotify automatically plays a random song I'm not interested in. I don't want Spotify to play anything that I didn't ask for. I've made sure to have autoplay disabled in all my devic...

Visitor

As of late, if I'm listening to a playlist or podcast, when it ends Spotify automatically plays a random song I'm not interested in. I don't want Spotify to play anything that I didn't ask for. I've ...

Billy-J

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Explicit content not filtering all songs

Hello,There are so many songs that have cuss words and explicit words and they are not labeled with "E" on them and they are not filtered out. My kids are on my spotify plan and they love listening to all types of music. there are a lot of songs that...

Newbie

...here or will there be a better way to report or block song? I do have explicit content filter on. Thank you in advance.

Amay

Spotify Star

391 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly almost only russian, while not listening to any.

PlanPremiumCountryUSA DeviceNothing Phone (1) with Android 14 & Windows 10 computerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the last three weeks, my Discover Weekly has been almost entirely russian "artists", wh...

Casual Listener

Plan Premium Country USA   Device Nothing Phone (1) with Android 14 & Windows 10 computer Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

justasg007

Casual Listener

1033 Views

5 replies

11 likes

  • 1033 Views
  • 5 replies
  • 11 likes

Search Specfic Artist's Songs Saved in Your Librarys

Hi Spotify! Right now, there is an option to search for certain songs that you have saved to your library. However, if I were to search for an artist, for example, "Steve Lacy," it would only show results for songs titled "Steve Lacy". I would love t...

Visitor

Hi Spotify! Right now, there is an option to search for certain songs that you have saved to your library. However, if I were to search for an artist, for example, "Steve Lacy," it would only show re...

Amay

Spotify Star

349 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution I would like to suggest that you have Lucia Hwong's music "House of Sleeping Beauties," put on Spoti

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

297 Views

1 replies

0 likes

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  • 1 replies
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Wrong song was used and can't report it

I noticed that there was a song called "Just a Day - Alan Moulder Mix" by Feeder. Now I'm quite familiar with it since I heard it from the European version of Gran Turismo 3's soundtrack (I'm American in case you're wondering). But when I played the ...

Gig Goer

I noticed that there was a song called "Just a Day - Alan Moulder Mix" by Feeder. Now I'm quite familiar with it since I heard it from the European version of Gran Turismo 3's soundtrack (I'm America...

Jose_M

Spotify Star

367 Views

1 replies

0 likes

Song
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  • 1 replies
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yngwie malmsteen - first two albums missing

I have been following Yngwie since the Alcatrazz days. I was wondering about the first two albums (Rising Force 1984 and Marching Out 1985), my two favorites of his collection. All his other albums, and all Alcatrazz albums are available on Spotify, ...

Casual Listener

I have been following Yngwie since the Alcatrazz days.  I was wondering about the first two albums (Rising Force 1984 and Marching Out 1985), my two favorites of his collection.  All his ot...

Gronde

Visitor

4228 Views

7 replies

3 likes

  • 4228 Views
  • 7 replies
  • 3 likes

Missing "Switch to Video" button on my Premium account (iPhone & Google TV)

Hello Spotify Team,I can't find the "Switch to video" button to play music videos on my Premium account. This happens both in the Spotify app on my iPhone and when using Spotify Connect with my Google TV.A friend, using their Premium account on my sa...

Casual Listener

Hello Spotify Team, I can't find the "Switch to video" button to play music videos on my Premium account. This happens both in the Spotify app on my iPhone and when using Spotify Connect with my Goo...

asijack

Newbie

932 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Some Content Doesn't Show Up?

PlanFreeCountryUS My Question or IssueWhile listening to some music that is a perfect fit for driving, I decided to go on Google to search up the soundtrack to an old racing game by the name of Test Drive Unlimited 2 and try to add some of the songs ...

Music Fan

...ast, but never took the time to come here about it until now.   I have enabled the settings for allowing explicit content and showing hidden content, but these still don't show up.

spencer_britton

Music Fan

419 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution When is Spotify AI DJ coming to Greece?

Since the new feature dropped last August I was very excited to try it , only to find out it was not available in my country yet. So this brings up the question about 8 months later , Are we going to get this feature in Greece?

Visitor

Since the new feature dropped last August I was very excited to try it , only to find out it was not available in my country yet. So this brings up the question about 8 months later , Are we going to...

JayKH3987

Newbie

3529 Views

6 replies

4 likes

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  • 6 replies
  • 4 likes

Solved!! Song lyrics

Some music has lyrics in Musixmatch and synchronized but I can't see this lyrics on Spotify.(example most of Ahmet Kaya songs) Is there an explanation for this issue?

Newbie

Some music has lyrics in Musixmatch and synchronized but I can't see this lyrics on Spotify.(example most of Ahmet Kaya songs) Is there an explanation for this issue?

Amay

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot report incorrect artist for album as I am not an artist

PlanPremiumCountryUK DeviceMultiple, Webplayer, Android and Windows desktopOperating SystemAndroid 10,11 and Windows 10. My Question or IssueI cannot find any way to report issues as a user with an album being associated with the wrong artist. I have...

Regular

...upport at the email address and they refered me to Report content on Spotify but the "Broken or incorrect content" section refers back to  the support email. Upon highlighting that to support at s...

jsbarrett

Newbie

4880 Views

15 replies

3 likes

  • 4880 Views
  • 15 replies
  • 3 likes