Audiobook not playing

[Heidijoseph2002]

I am trying to play visualise by Maya richoora. The book came out today and is included in premium. I have audiobook hours to use but each time I hit play, the play button shows but nothing happens. It keeps showing as if the book is finished when I check the settings it shows the book is marked as not started. 

Plan

Premium 

Country

Uk

Device

(iPhone 14

Operating System

(iOS 10, etc.)

My Question or Issue

[Maria]

Hey there @Heidijoseph2002,

Thanks for reaching out on the Community!

Just to check, do you notice any difference with the audiobook playback if you clear stored cache? Make sure to sign out from the app and then back in again once it's done. This should force a resync of the account info.

As an option, you could try a clean reinstall. This will not only clear saved cache, but also ensure that you're running the latest version of the app.

Should the behavior persist, would you mind letting us know if this happens with all devices you use Spotify on, or just on the iPhone you mentioned? Also, are you able to play other audiobooks without any issues?

Let us know how you get on 🙂